Enterprise Rent-A-Car Introduce
For New Jersey residents and visitors navigating the Garden State's busy metropolitan areas, Enterprise Rent-A-Car at 585 McCarter Highway in Newark stands as a dependable and professional choice for all vehicle rental needs. This location is not just another branch; it is a full-service car and van rental agency committed to providing high-quality, well-maintained vehicles for a variety of purposes, from daily commuting and weekend getaways to essential business and moving logistics. Enterprise is renowned globally for its focus on the local market, specializing in rentals for customers whose personal vehicles are in the shop due to repair or accident, making it a critical service provider in the Newark area.
The facility distinguishes itself not only through its well-known corporate reliability but also through key local features. This particular location proudly identifies itself as a women-owned business, demonstrating a commitment to diversity and community leadership within the Newark business landscape. Furthermore, the commitment to service is frequently highlighted in customer feedback. Reviewers consistently praise the friendly, efficient staff—even when under pressure—and the tangible efforts made by the team to provide a clean vehicle and a seamless rental process. This local branch is clearly focused on listening to customer feedback and continuously working to improve the overall rental experience for New Jersey users.
The Enterprise Rent-A-Car branch is conveniently situated at 585 McCarter Highway in Newark, New Jersey. This location places it strategically within the bustling Newark Ironbound area, offering superb accessibility for anyone working in or commuting through Essex County and the surrounding Northern New Jersey region. McCarter Highway (Route 21) is a major north-south artery, providing direct routes to downtown Newark, the city's financial and government centers, and easy access to Interstate 280, the New Jersey Turnpike (I-95), and Route 1&9.
Its position makes it an ideal pick-up spot for those needing a quick rental replacement or vehicle upgrade without the hassle of a busy airport terminal. For those relying on public transit, the location's proximity to major transportation hubs in Newark ensures easy drop-off and pick-up access. This strategic placement helps reduce travel time and stress, which is a major benefit for local renters managing daily schedules.
Adding to its accessibility, the facility is designed to accommodate all customers, featuring:
- Wheelchair Accessible Entrance: Ensures ease of entry and exit for all mobility levels.
- Wheelchair Accessible Parking Lot: Provides designated parking spaces close to the entrance for customers with disabilities.
This Enterprise branch provides a comprehensive suite of rental services tailored to meet the diverse transportation demands of the New Jersey community.
- Passenger Car Rentals: A wide variety of vehicles ranging from fuel-efficient economy and compact cars (ideal for navigating city streets) to spacious full-size sedans and intermediate cars.
- SUV Rentals: Offering diverse sport utility vehicles, including small crossovers and larger standard SUVs, to accommodate families, luggage, or those desiring more comfort and capability for New Jersey road trips.
- Minivan and Van Rentals: Specialized van rental services for both passenger transport (e.g., Chrysler Pacifica minivans) and commercial use, including cargo vans and commercial-grade trucks for business and moving needs. This is a core part of their offering as a listed van rental agency.
- Luxury and Premium Car Rentals: Access to high-end vehicles for business trips, special occasions, or a premium leisure experience, offering a step up in comfort and style.
- Insurance Replacement Rentals: A major focus of Enterprise, providing seamless, direct-billing rental cars for customers whose vehicles are being repaired following an accident.
- Flexible Payment Options: Acceptance of major Credit Cards, Debit Cards (with specific restrictions, notably on additional drivers), and modern NFC Mobile Payments for quick, secure transactions.
- Cross-Border Travel: Rentals of certain car classes are permitted for travel into Canada, offering flexibility for extended trips outside the US.
- Refueling Options: Customers can choose from prepaying for fuel, having Enterprise refill the tank (with an associated charge), or returning the vehicle with a full tank.
The 585 McCarter Highway location stands out for several customer-focused and community-driven features that enhance the rental experience.
- Women-Owned Business Identification: This designation underscores the branch's role in supporting diversity and local enterprise in the Newark community.
- Active Military Discounts: Enterprise honors service members by offering military discounts, including a 5% discount off base rates for Government Leisure Travel, available to active-duty military, veterans, and reservists.
- Commitment to Customer Service: Staff members are frequently singled out in reviews for their exceptional friendliness, professionalism, and personal effort—even in high-volume, understaffed situations—creating a positive atmosphere and showing a true dedication to customer satisfaction.
- Transparent and Competitive Pricing: Customers note the clear and competitive pricing structure, which avoids unexpected costs, allowing for better travel planning and budgeting.
- Vehicle Cleanliness and Maintenance: Consistent praise is given for the spotless and well-maintained condition of the rental fleet, adhering to the high standards expected from a national brand.
To reserve a vehicle or inquire about specific availability, services, or rental policies, customers in the New Jersey area can contact the Newark Ironbound branch directly.
Address: 585 McCarter Hwy, Newark, NJ 07102, USA
Phone: (973) 622-2900
Mobile Phone: +1 973-622-2900
It is always recommended to call ahead for up-to-the-minute details on vehicle availability, especially for specialized van or truck rentals, and to confirm any personal requirements for insurance or payment methods, particularly if using a debit card for the security deposit.
Choosing Enterprise Rent-A-Car on McCarter Highway in Newark is an excellent decision for New Jersey users who value reliability, convenience, and a high level of customer care. This location is particularly worth choosing for a few compelling reasons. First, its central and accessible location on a major Newark thoroughfare is perfect for the local renter needing quick access without airport surcharges. Second, the combination of a comprehensive fleet—from a small commuter car to a full-size cargo van—means virtually any transportation requirement, personal or business, can be met in one place.
Most importantly, the strong emphasis on service, confirmed by real customer reviews, ensures a hassle-free experience. Knowing that you will be greeted by friendly, efficient staff who maintain a clean and well-prepared vehicle is invaluable, especially when renting under stressful circumstances like a vehicle breakdown. The added benefits of being a women-owned business and offering dedicated military discounts further demonstrate a commitment to both community and customer welfare, making this Enterprise location a highly recommended and trustworthy choice in the Newark, NJ rental market.
Enterprise Rent-A-Car Details
From the business
- Identifies as women-owned
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Enterprise Rent-A-Car Photos










Enterprise Rent-A-Car Location
Enterprise Rent-A-Car
585 McCarter Hwy, Newark, NJ 07102, USA
Enterprise Rent-A-Car Reviews
managerinsurancecleanmoneysmellnewark airporttruckinformationemailvan
★ 5★ 4★ 3★ 2★ 15/5 StarsI recently rented a car from Enterprise and was thoroughly impressed with the entire experience! From the moment I walked in, the staff were friendly, helpful, and efficient. The vehicle was spotless and well-maintained, and the rental process was seamless.The team went above and beyond to ensure I had everything I needed, and the pricing was transparent and competitive. I'd highly recommend Enterprise to anyone needing a reliable and hassle-free car rental experience. Five stars isn't enough - I'd give them ten stars if possible!
September 04 · Elena GeorgeI want to give a big shoutout to Brian at Enterprise. He was holding it down all by himself—checking customers in and out, moving cars, and handling everything with professionalism and a great attitude. I've used this location before, and it wasn’t the best experience due to confusion and being understaffed. While it’s clear they are still short-staffed, I noticed a real effort this time to improve the customer experience. Brian and the team are working hard, and they’re actually asking for feedback to make things better—which I really appreciated. It makes a big difference when you feel like your experience matters. Thanks, Brian!
May 23 · Vu-An FosterThere is nothing bad to say the customer service was top tier and they provided me with the car that I wanted and not the SUV they had set aside for me. Overall it was a very pleasant experience. Ask for, Abdul he'll take care of you!
July 06 · B TThe only good experience was the customer service of Brian Brito at Newark location. But the experience overall was horrible. The day of rental I was called to let me know vehicle I selected was not available and nothing else was available. I had to re reserve for another location that said had the van I needed available. When I got there of course they did not. I had to take a smaller car and was charged a different price than online. It is a scam. I ended paying more than planned for a car I did not need as I needed a bigger car. But while being there waiting I heard other customers with the same issues. And so it is all a scam. I would not recommend nor this place be first choice for a future rental.
July 15 · brenda SanchezThe staff here is incredibly accommodating. Special shout out to the manager, Brian, who went above and beyond to ensure my rental experiences were satisfactory. I have a lot of specific preferences, and Brian and his staff did their best to meet them. There is nothing I appreciate more than thoughtful customer service, and that's what you'll get at this Enterprise location!
April 15 · Sahib Singh
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