Enterprise Rent-A-Car Introduce
For residents and visitors in the East Bay area of Rhode Island, Enterprise Rent-A-Car on Metacom Avenue in Bristol stands out as a highly-regarded local provider for vehicle rental needs. As a well-known national brand, this location combines the assurance of a large, diverse fleet with the personalized, friendly customer service experience that Rhode Islanders appreciate in a tight-knit community. Whether you need a reliable sedan for a daily commute to Providence, a spacious SUV for a weekend trip to Newport, or a passenger van to transport a large group, this branch aims to be a convenient and customer-focused solution.
This particular Enterprise branch distinguishes itself not only by the variety of cars and vans it offers but also by its commitment to service. Local customer feedback consistently highlights the exceptionally positive and attentive staff, with mentions of team members going "beyond the call of duty" to support individual customer needs. This focus on building a strong relationship with the local user base is a significant factor that encourages repeat business from customers who are willing to drive extra miles just for the reliable experience.
Furthermore, this location is noted to be a locally women-owned business, which adds a layer of community relevance and commitment often sought after by Rhode Island patrons looking to support local entrepreneurs while benefiting from the resources of a national franchise. This combination of local ownership, national backing, and highly-praised customer engagement makes the 412 Metacom Avenue branch a key resource for transportation solutions in Bristol and the surrounding communities, including Barrington, Warren, and Aquidneck Island.
Location and Accessibility
Situated conveniently in Bristol, RI, the Enterprise facility on Metacom Avenue (Route 136) offers excellent accessibility for all East Bay residents. This is a primary route, making it easy to reach from both the north and south, simplifying the process of picking up or dropping off your rental.
The official contact and address details are:
Address: 412 Metacom Ave, Bristol, RI 02809, USA
Accessibility is a key priority at this location, ensuring a comfortable experience for every customer:
- Wheelchair Accessible Entrance: The facility is designed to accommodate all visitors, featuring an entrance that is fully accessible for wheelchair users.
- Wheelchair Accessible Parking Lot: Designated, accessible parking spaces are provided on-site for convenience.
- On-Site Parking: Customers arriving to pick up or return a rental can utilize the available on-site parking, streamlining the start and end of their rental period.
- Easy Regional Access: The location's position on Metacom Avenue connects easily to route 114, providing a direct link to other areas of the East Bay and a straightforward drive to major destinations like Providence and T.F. Green Airport (PVD).
Services Offered
As both a car rental agency and a dedicated van rental agency, the Bristol Enterprise location provides a comprehensive range of vehicle options to meet the diverse needs of Rhode Island renters.
- Diverse Car Rental Fleet: The primary service is renting a wide range of well-maintained passenger vehicles, including:
- Economy and Compact Cars (Ideal for maximizing fuel efficiency and city driving).
- Mid-Size and Full-Size Sedans (Excellent for insurance replacement rentals or comfortable long-distance travel).
- SUVs (Standard and larger models for family trips, cargo space, and navigating New England seasons).
- Van Rental Agency Services: This is a key specialization, catering to group travel, moving, and commercial needs. Options often include:
- Minivans (Typically 7- or 8-passenger capacity for family vacations).
- Passenger Vans (10-passenger or 15-passenger vans for larger group events, team travel, or church outings).
- Cargo Vans (Available for moving goods, equipment, or for small businesses needing temporary hauling capacity).
- After-Hours Vehicle Return: For added convenience, the branch typically offers an after-hours drop-box service, allowing renters to return the vehicle outside of business hours by parking the car, locking the doors, and depositing the keys.
- Accepted Payment Methods: Transactions are flexible and secure, accommodating various payment types:
- Major Credit Cards.
- Debit Cards (Subject to specific corporate policies on age and deposit requirements).
- NFC Mobile Payments (Modern convenience for quick and secure transactions via services like Apple Pay or Google Pay).
Features and Highlights
Beyond the vehicles themselves, the Enterprise branch in Bristol offers several features that enhance its appeal to the local community.
- Identifies as Women-Owned: Supporting local enterprise is important in Rhode Island, and this branch's status as a women-owned business is a highlight for customers who prioritize community-focused commerce.
- Active Military Discounts: The branch recognizes the service of military members by offering specialized discounts, which is a valuable feature for those stationed in or around Rhode Island.
- Highly Rated Customer Service: Local customer reviews consistently rate the service as professional, friendly, and accommodating, noting that staff often make the rental process simple and personalized by remembering repeat customers and their needs.
- Free Pick-Up Service: As a standard Enterprise policy, customers can usually arrange for a free pick-up service from their home, repair shop, or office (within a limited radius and during business hours), a crucial convenience for those who are without a car due to service or accident.
Contact Information
To make a reservation, inquire about a specific vehicle type like a 15-passenger van, or arrange for the free pick-up service, Rhode Island users can contact the branch directly using the following information:
Address: 412 Metacom Ave, Bristol, RI 02809, USA
Phone: (401) 253-9160
Mobile Phone: +1 401-253-9160
What is Worth Choosing This Location?
The Enterprise Rent-A-Car on Metacom Avenue is arguably the top choice for rental needs in the Bristol area, especially when factoring in the intangible value of high-quality local service. While the national brand guarantees a clean and dependable fleet of cars, SUVs, and various vans, it is the overwhelmingly positive local reputation that truly sets this branch apart.
For residents in the East Bay, choosing this location means:
- Personalized and Efficient Service: The staff is celebrated for their friendly professionalism and commitment to making the rental process easy, suggesting a level of attention that exceeds the typical large-chain experience.
- Essential Utility Rentals: The dual role as a Car Rental Agency and a Van Rental Agency ensures that whether you need a compact car or a large 15-passenger van for a Rhode Island school or community trip, the inventory is ready to meet those specialized demands.
- Inclusive and Supportive Features: From the accessible entrance and parking to the notable active military discount and status as a women-owned business, this branch demonstrates a commitment to serving all facets of the local Rhode Island community with respect and support.
In a competitive market, the Bristol Enterprise branch on Metacom Avenue offers a compelling blend of resources, convenience, and service excellence, making it the preferred choice for reliable, hassle-free vehicle rentals in the region.
Enterprise Rent-A-Car Details
From the business
- Identifies as women-owned
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Parking
- On-site parking
Enterprise Rent-A-Car Photos






Enterprise Rent-A-Car Location
Enterprise Rent-A-Car
412 Metacom Ave, Bristol, RI 02809, USA
Enterprise Rent-A-Car Reviews
pickupdriveemployee
★ 5★ 4★ 3★ 2★ 1Very professional and friendly service. The car was clean and in great condition. Arthur, the office manager is a hard-working and courteous, going beyond the call of duty to support the customer's needs.If you're looking to hire a quick-witted, hardworking, and friendly professional, reach out to Arthur. I feel strongly that by the lack of support he's receiving from his managers. he'd be willing to move on for the right opportunity.P.S. Arthur never complained nor spoke negatively about his employer, nor did he endorse this post.
August 11 · Bob CollopyThe Bristol location is my favorite I will literally drive all the way there just to pick up because I know that the worker will get to know you and know exactly what you need so every time you come in it’s easy for them to serve you. Great job Bristol location. Best customer service I’ve had was location 412 Metacom ave ,bristol RI
June 27 · Leidi NasciNeeded a rental while my car was in for repairs. I was very happy with the service provided by Enterprise's Bristol location. Easy pickup/drop-off. Midsized car, very similar to what I drive was impeccably clean. The young gentleman that assisted me was very courteous and knowledgeable about the rental. Would definitely use them again.
February 26 · Christine MacNeilI have no issues with the customer service of Enterprise.My only issue is I drive a big 4 wheel drive full size pickup and an SUV rental just doesn't work for me.It would be nice if Enterprise has truck rentals.
April 28 · Gary RodriguesWhat a pleasant experience!They were most efficient, accomodating and the chap who assisted me was wonderful.ThanksVERA
August 20 · Vera Bowen
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