Hertz Car Rental - Fall River - Pleasant Street Introduce
For Massachusetts residents in the Fall River area and surrounding communities, having access to reliable, local car rental options is essential, whether for business trips, temporary replacement while a personal vehicle is serviced, or to accommodate extra travel needs. The Hertz Car Rental location on Pleasant Street serves as a key local provider for the South Coast region, offering the global reach and fleet diversity of a major brand with the convenience of a neighborhood location.
This car rental agency specializes in providing a variety of vehicles to meet diverse mobility needs. While they offer standard passenger car rentals for daily use, their inventory also extends to more utility-focused options, which is a valuable asset for local businesses, DIY movers, and large families in the area. Like any large, multinational company, the level of service and customer experience can vary, and prospective renters in Massachusetts should always proceed with thorough preparation, including verifying reservations and understanding all terms and conditions.
Hertz in Fall River positions itself as a full-service rental hub, equipped to handle reservations made online, by phone, or in person. They cater to both leisure and corporate travel, ensuring that residents have the necessary transport to navigate Massachusetts's urban, suburban, and coastal landscapes. A clear understanding of their specific services, location details, and operating policies is the best first step for any local user planning to utilize their fleet.
As a local Massachusetts business, they also play a role in connecting Fall River to the broader state and New England region. Their accessibility features and specialized vehicle offerings make them a potentially crucial resource for members of the community with specific requirements, going beyond the typical passenger car model.
Navigating the rental process with a large company like Hertz requires attention to detail. It is always recommended that Fall River customers verify all aspects of their booking prior to arrival, including operating hours, required documentation, and the final cost breakdown. This proactive approach can help ensure a smoother, more predictable experience.
The Hertz Car Rental branch is situated conveniently in Fall River, Massachusetts, making it easily accessible for residents across the city and nearby towns like Somerset and Westport. The location details are as follows:
1672 Pleasant St, Fall River, MA 02723, USA
The Pleasant Street address positions the branch near a major commercial corridor, offering straightforward access from major local roadways. Crucially for all Massachusetts renters, the facility demonstrates a commitment to making its services available to everyone by offering specific accommodations:
- Wheelchair Accessible Entrance: This feature ensures that all customers, including those with mobility devices, can enter the premises for reservations, paperwork, and consultations without physical barriers.
- Wheelchair Accessible Parking Lot: Dedicated parking spots are available to facilitate easy access to the entrance, which is a key consideration for customers with special mobility requirements.
Hertz Car Rental in Fall River offers a comprehensive range of rental options, typical of a major car rental agency, with a notable focus on utility vehicles to serve local and commercial needs. These services include:
- Standard Passenger Car Rentals: A variety of vehicles, from economy and compact sedans for daily commutes and fuel-efficient travel across Massachusetts, to full-size vehicles for greater comfort.
- SUV and Minivan Rentals: Vehicles suitable for family trips, group outings, or navigating variable New England weather conditions.
- Cargo Van Rental: A particularly valuable service for the local community, catering to:
- Small-scale moving and transporting personal goods.
- Local businesses requiring temporary delivery or transport capacity.
- Handling logistics for large events or projects.
- Onsite Services: The location provides in-person customer service, including reservation processing, vehicle pick-up, drop-off, and necessary administrative services, distinguishing it from purely automated rental setups.
This particular Fall River location includes features that are designed to enhance convenience and provide value to specific customer groups within Massachusetts:
- Active Military Discounts: A significant highlight for the Massachusetts community, this discount offers special rates and savings for active members of the military and, often, their families, as a gesture of appreciation and support. It is advisable for service members to confirm the exact terms and required documentation when booking.
- Flexible Payment Options: The agency accepts a broad range of payment methods, which offers flexibility to local renters:
- Credit Cards: All major credit cards are accepted for rental payment and required deposit holds.
- Debit Cards: Debit cards are accepted, though often subject to specific local rules and requirements, such as age verification, proof of return travel, or a larger deposit hold, which customers should confirm beforehand.
- Accessibility Infrastructure: The presence of a Wheelchair Accessible Entrance and Wheelchair Accessible Parking Lot ensures the physical location is prepared to serve all members of the community equally and with dignity.
For all booking inquiries, modifications, or direct communication with the Fall River branch, local Massachusetts users can utilize the following contact details:
Address: 1672 Pleasant St, Fall River, MA 02723, USA
Phone: (508) 235-0472
Mobile Phone: +1 508-235-0472
Given the occasional reports of long wait times or communication issues, it is strongly recommended that customers in Massachusetts call ahead to confirm their reservation details, especially for pick-up times, before making travel arrangements to the location.
Hertz Car Rental on Pleasant Street in Fall River is a viable choice for Massachusetts residents who prioritize the fleet diversity and professional infrastructure of an internationally recognized brand. It is particularly worth considering for the following specific reasons:
- Need for Cargo Vans: If your requirements specifically include renting a cargo van for moving or business logistics in the Fall River area, this location provides a necessary service that many smaller agencies do not offer. This utility focus is a major draw.
- Active Military Status: The availability of an Active Military Discount makes Hertz an especially cost-effective option for military service members and their families living in or traveling through Massachusetts, providing tangible savings on their rental costs.
- Accessibility Requirements: For customers requiring a physically accessible location, the documented Wheelchair Accessible Entrance and Parking Lot mean the company has invested in the necessary infrastructure to serve mobility-challenged individuals with ease and comfort.
However, prospective customers must acknowledge and prepare for potential service challenges, particularly those related to wait times, vehicle condition upon pick-up (e.g., fuel level, cleanliness), and billing accuracy, which are sometimes cited in customer feedback. The best practice for any Fall River renter is to be meticulous: secure reservations well in advance, document the vehicle's condition (including fuel and mileage) with time-stamped photos upon pick-up and return, and carefully review all charges before leaving the counter. By combining the global resources of Hertz with a proactive, locally-aware approach to customer service, Massachusetts users can maximize the benefit of using this rental location.
Hertz Car Rental - Fall River - Pleasant Street Services
Car Rental Agency
- Cargo Van Rental
Hertz Car Rental - Fall River - Pleasant Street Details
Service options
- Onsite services
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
Hertz Car Rental - Fall River - Pleasant Street Photos








Hertz Car Rental - Fall River - Pleasant Street Location
Hertz Car Rental - Fall River - Pleasant Street
1672 Pleasant St, Fall River, MA 02723, USA
Hertz Car Rental - Fall River - Pleasant Street Reviews
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★ 5★ 4★ 3★ 2★ 1Here waiting for my 8am pickup and no one is here. I got dropped off not thinking that no one would be here. I have been here 25 min and customer service has no numbers. Never again!!!! We have a business trip (5hr drive) that we need to get on the road for.
August 27 · Christina CambraIf I could give less than 1 I would. Renting from Hertz had been one of the worst decisions I've made this year.The store on Fall River never picks up the phone. When I went to pick up the car I had a reservation time. I got there early and the employee was helping someone else. When he was finished he stepped outside to meet his S/O in the parking lot. They made me wait 40 minutes before the were done. The car I got was on 1/2 a tank although the paperwork says it was full, and it reeked of cigarette smoke.Anytime I've called the customer service they are straight up argumentative and some of them were hostile. They're trying to accuse me of being 14 days overdue, which is before I even got the rental. They refuse to listen and refuse to speak with your insurance.I will never rent from Hertz again and will encourage others not to rent from this criminal organization.Update: After I had to return the car because the employee in Fall River lied to me about pick-up, he accused me of smoking ( I have never smoked a day in my life) and returning the car without refilling it. He then denied that he was the one who rented the car to me. He absolutely should be fired.Second update: They just stole $530 from me. I'm going to get the police involved.
September 28 · Anna OffermanThe building was falling apart, only one employee taking customers, and the wait was longer than it should be. The car it self was spacious but was covered in dirt and bird poop. The inside was clean but smelt of cigarettes. Luckily just needed it for a day trip. Won't go there again.
May 27 · Christopher HankinsHorrible customer service,the associate had zero service skills.He was rude and unprofessional. Needs to work on grooming himself. He smelled. They cancelled my reservation. I waited a 2 hours. He left the counter and went in back room. In the meantime 5 customers walked in store wondering where the associate was. Finally the manager walked in and serviced us. The car I finally got was so grungy and smelled. I will never rent from hertz again.
April 10 · Lori FurlongCant Say Enough Good Things About Dave, or This Location In Gereral! Extremely Professional and Put Me In A Fabulous Brand New Rental! Prices Are Lower Then Competitors, and With Great Service! Choose Hertz!!
June 18 · Justin Denny
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