Enterprise Rent-A-Car

- 1005 Montague Ave, Greenwood, SC 29649

Introduction / Overview

For residents and visitors of the Lakelands region in South Carolina, reliable transportation is often essential for navigating life, whether it’s a temporary replacement vehicle while yours is in the shop or a spacious van for a group outing. Enterprise Rent-A-Car, a nationally recognized brand with a strong local presence, is located conveniently in Greenwood, SC, at 1005 Montague Ave. As a local car and van rental agency, this branch provides a variety of transportation solutions designed to meet the diverse needs of the South Carolina community.

A notable highlight of this particular location is its identity as a women-owned business, demonstrating a commitment to local entrepreneurship and diversity within the South Carolina business landscape. Furthermore, the agency extends special consideration to those who serve or have served, offering active military discounts. They aim to provide excellent customer service and flexible vehicle options, from compact economy cars perfect for city trips to spacious vans for larger groups or hauling cargo.

Customer experience at this location, however, presents a spectrum of feedback. One reviewer highly praised the impressive customer service and the quality of the vehicle they rented, a Jeep Grand Cherokee L, noting the staff "were trying very hard to accommodate me on a weekend trip." This highlights the local team's dedication to providing a premium and accommodating experience. Conversely, other reviews point to challenges with consistency, specifically mentioning a car that appeared "dirty" and "smoked in" and issues with the initial fuel level, suggesting that vehicle preparation standards occasionally lapse. Furthermore, there are reports of difficulties reaching the branch by phone for customer assistance, including a troubling account of a customer waiting for a pickup, which speaks to a need for better communication and staffing consistency, particularly regarding non-rental services like customer pickups. Potential customers should be mindful of these reported inconsistencies and prepare for direct in-person interactions to be the most reliable method of communication.

Location and Accessibility

The Enterprise Rent-A-Car branch is centrally located in Greenwood, SC, making it an accessible option for residents across the Lakelands area and beyond.

• Address: The agency is situated at 1005 Montague Ave, Greenwood, SC 29649, USA. This location places it conveniently along a major thoroughfare in Greenwood, ensuring ease of navigation and quick access from local residential areas and commercial centers.
• Accessibility Features: In line with its professional standards, the facility offers a fully accessible environment for all customers. This includes a wheelchair accessible entrance and a wheelchair accessible parking lot, ensuring convenience for customers with mobility needs from the moment they arrive.
• Local Advantage: Being a neighborhood branch rather than an airport location means the facility often caters directly to the local South Carolina community, making it the preferred choice for insurance replacement rentals, local moves, or weekend road trips starting right from Greenwood.

Services Offered

As a dual car and van rental agency, the Montague Ave branch provides a wide array of vehicle types and essential rental services tailored for the local market:

• Car Rental: Offering a fleet that typically includes economy, compact, mid-size, full-size sedans, and SUVs. Vehicle models like the Jeep Grand Cherokee L have been noted as available, suggesting options for premium and specialty vehicles.
• Van Rental Agency: Specializing in larger capacity vehicles, which can include minivans, 12-passenger vans, 15-passenger vans, and cargo vans. This service is invaluable for group travel, sports teams, church groups, or moving and large hauling projects within South Carolina.
• Flexible Payment Options: The agency accepts major credit cards, debit cards, and NFC mobile payments, offering financial flexibility to customers, including those who may not have a credit card for a hold (though specific debit card policies should be clarified upon booking).
• After Hours Drop-off (with Caution): While the branch hours should always be confirmed, one review mentioned an after-hours drop-off box. It is crucial to note that the official Enterprise policy for this specific location states, "After Hours Drops Service: After hours returns service is not available at this location." Customers should strictly adhere to the Monday–Saturday operating hours for returns to avoid additional day charges and policy violations, which one customer noted can lead to paying for an entire extra day.

Features / Highlights

This specific Enterprise location stands out in the South Carolina market due to several key features that benefit its clientele:

• Women-Owned Business: Operating as a women-owned establishment, this branch contributes positively to local economic diversity and offers a unique point of pride and connection for many South Carolina customers.
• Active Military Discounts: Acknowledging the service of the armed forces, the location provides special pricing or discounts for active military members, a valuable benefit for service personnel and their families in the region.
• Wide Payment Acceptance: The acceptance of credit cards, debit cards, and NFC mobile payments makes the rental process highly convenient and accessible to a broader range of local customers.
• Diverse Fleet for Local Needs: The designation as both a car and van rental agency ensures that whether a customer needs a fuel-efficient sedan for a commute or a large van for a weekend group trip to Lake Greenwood, they can find suitable options.
• Demonstrated High-Quality Customer Service: Despite some reported communication issues, positive feedback highlights that staff are dedicated and impressive in their efforts to accommodate customers, particularly for weekend trips and special requests.

Contact Information

Customers in the Greenwood area can contact the Enterprise Rent-A-Car branch directly for reservations, inquiries, and service updates:

• Address: 1005 Montague Ave, Greenwood, SC 29649, USA
• Phone: (864) 229-0749
• Mobile Phone: +1 864-229-0749
• Operating Hours: Please call the branch or check the official website for current hours, especially on Saturdays, and note that the branch is typically closed on Sundays, which impacts return times.

What is Worth Choosing

Choosing the Enterprise Rent-A-Car location in Greenwood is worthwhile for South Carolina customers looking for a mix of national reliability and local benefits. The business is a certified women-owned enterprise that genuinely attempts to offer a high level of customer accommodation, as evidenced by positive service reviews. The provision of active military discounts is an excellent feature that directly supports a vital segment of the community. Furthermore, the ability to rent everything from a compact car to a full-sized passenger or cargo van makes this a versatile, one-stop shop for almost any transportation need in the Lakelands region.

However, customers must approach the rental with careful preparation to ensure a smooth transaction. Specifically, the strict "no Sunday returns" policy means renters must strategically plan weekend trips to avoid paying an extra day's charge, as noted by a frustrated customer. Given the reports of occasional vehicle condition and phone communication issues, customers should adopt the following best practices:

• Confirm Sunday Closures: If renting over a weekend, assume the branch is closed on Sunday and plan your return for Saturday during operating hours or Monday morning, fully understanding the resulting billing implications. Do not rely on after-hours drop boxes to stop the clock on your rental period at this location.
• Inspect Vehicle Thoroughly: Always perform a detailed check of the vehicle's interior and exterior upon pickup. Document (via photos or video) any signs of dirt, smoke residue, or low fuel before leaving the lot and immediately bring any issues to the staff’s attention for resolution or notation on the contract.
• Arrange Pickup/Drop-off Logistics: If you require a customer pickup, arrange it well in advance and secure a confirmation time, as reported difficulties with phone contact suggest potential delays or missed connections.

By leveraging the accommodating in-person service, special discounts, and diverse fleet, and by being proactive about the rental policies and vehicle inspection, Greenwood and Lakelands customers can rely on this Enterprise branch for their car and van rental needs.

Enterprise Rent-A-Car

1005 Montague Ave, Greenwood, SC 29649, USA