Enterprise Rent-A-Car Introduce
For residents and visitors in the Hudson Valley, particularly those in the Orange County area, the Enterprise Rent-A-Car branch located at 2367 NY-32 in New Windsor, NY, is renowned for offering much more than just a temporary set of wheels. It operates as a vital community resource, providing convenient and customer-focused mobility solutions that have earned it exceptional local praise. This facility is classified as both a reliable Car rental agency and a essential Van rental agency, catering to everything from local business needs to family travel and replacement vehicle situations.
The cornerstone of the New Windsor location's success is its outstanding team, led by individuals like Sean and Jordan, who are consistently described by real customers as "fantastic," "friendly," "patient," and "dedicated to their work." This commitment to providing a transparent and considerate experience is what keeps families and individuals returning. In the New York region, where time and reliability are paramount, receiving service that is considerate of your specific needs and budget truly sets this branch apart. The staff’s proactive approach, even coordinating solutions when nearby major hubs like the SWF airport are out of stock, highlights their dedication to problem-solving for their clientele.
Adding to its local distinctiveness, this branch proudly identifies as a Women-owned business. This not only signifies diversity in local business leadership but also contributes to the personalized and high-quality service environment that customers in the New Windsor community have come to rely on.
Location and Accessibility
The Enterprise Rent-A-Car branch is strategically positioned at 2367 NY-32 in New Windsor, making it easily accessible for a wide catchment area, including Newburgh, Cornwall, and other surrounding Orange County towns. Its location on NY-32 (Route 32) provides excellent road access, connecting customers quickly to key local destinations, major interstate highways, and the nearby Stewart International Airport (SWF).
The official contact and physical address details are:
- Address: 2367 NY-32, New Windsor, NY 12553, USA
The branch ensures a welcoming environment for all patrons by providing essential accessibility features, emphasizing its commitment to serving every member of the New York community:
- Wheelchair accessible entrance, designed to provide smooth and unobstructed entry for all customers into the office area.
- Wheelchair accessible parking lot, offering designated, convenient spaces for drivers with mobility challenges.
For transactional convenience, this location accepts multiple modern payment methods, ensuring a quick and flexible checkout process:
- Credit cards
- Debit cards (Please check with the branch regarding specific deposit requirements when using a debit card for a rental agreement)
- NFC mobile payments, facilitating seamless, tap-to-pay transactions using mobile devices.
Services Offered
As a major Car rental agency and Van rental agency in the New Windsor area, this Enterprise branch offers a robust selection of services designed to meet diverse short-term and extended vehicle needs for individuals and businesses:
- Broad Vehicle Fleet Rental: Providing everything from economical compact cars for budget-conscious local driving to full-size sedans, various classes of SUVs (including intermediate and premium options), and luxury vehicles.
- Van and Large Capacity Rentals: Specialized offerings as a Van rental agency, including minivans for families and potentially larger passenger vans for group or commercial travel.
- Insurance and Body Shop Replacement: Expert service in coordinating with insurance claims and local repair facilities, ensuring a hassle-free transition into a temporary replacement vehicle.
- Local Customer Pick-Up: A highly valued service, often available upon request, which involves the Enterprise team picking up the renter to bring them to the branch for vehicle collection.
- Corporate and Business Accounts: Tailored rental programs for local businesses, offering consistent service and streamlined billing for employee travel.
- Flexible Rental Periods: Options for daily, weekend, weekly, and monthly rentals to suit varying travel and personal schedules.
- After-Hours Drop-Off: Providing a secure drop box for vehicle keys, allowing customers to return vehicles outside of standard operating hours for added flexibility.
Features / Highlights
What truly distinguishes the New Windsor Enterprise branch is the blending of corporate reliability with exceptional, locally focused customer care, as evidenced by consistent public feedback:
- Unmatched Customer Experience: Driven by a team that provides an experience customers "rarely see nowadays," characterized by a friendly greeting, patience, and full transparency on pricing and options.
- Women-Owned Local Business: A distinctive feature that supports and promotes female entrepreneurship within the New Windsor community.
- Active Military Discounts: Providing valuable financial benefits to Active military members, reinforcing the branch’s commitment to the local service population.
- Budget and Needs Consideration: Staff members are highly regarded for being "considerate of your needs and budget," working diligently to ensure the best available pricing for every renter.
- Proactive Problem Solving: Demonstrated willingness to go above typical expectations, such as coordinating vehicle access from other locations like the SWF airport when local stock is low.
- Accessibility Focused: Featuring both Wheelchair accessible entrance and Wheelchair accessible parking lot to accommodate all customers.
Contact Information
To make a reservation, inquire about a specific vehicle, or coordinate a customer pick-up, please use the direct contact information for the 2367 NY-32 branch:
- Address: 2367 NY-32, New Windsor, NY 12553, USA
- Phone: (845) 534-6891
- Mobile Phone: +1 845-534-6891
It is always recommended to call the branch directly to confirm the availability of specific car types (especially vans) and to check the most current operating hours, which typically run Monday through Friday, with reduced hours on Saturday and closure on Sunday.
What is Worth Choosing
Choosing Enterprise Rent-A-Car in New Windsor is highly advisable for New York users seeking a blend of national brand quality and genuinely friendly, transparent local service. The consistent praise for the staff, specifically for their consideration of customer needs and budget, means you can expect to receive the best value without hidden surprises. This transparency builds the kind of trust that encourages customer loyalty, as noted by one reviewer who stated their family would "continue to rent directly from this location."
The proactive, problem-solving attitude—highlighted by the staff's efforts to help a customer secure a car even when the nearby airport was out of stock—demonstrates a level of dedication that far exceeds the industry average. This dedication, coupled with the business being proudly Women-owned and offering valuable Active military discounts, makes it a choice that is both socially conscious and practically beneficial.
For Orange County residents, whether you are dealing with a stressful car repair, organizing a family road trip, or managing corporate logistics, the ease of access on NY-32, coupled with flexible payment options (including NFC mobile payments), and a fleet that ranges from simple sedans to vans, ensures that all your mobility requirements are met by a team that truly cares. For the most reliable, friendly, and transparent car rental experience in the New Windsor area, this Enterprise branch is the definitive choice.
Enterprise Rent-A-Car Details
From the business
- Identifies as women-owned
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Enterprise Rent-A-Car Photos










Enterprise Rent-A-Car Location
Enterprise Rent-A-Car
2367 NY-32, New Windsor, NY 12553, USA
Enterprise Rent-A-Car Reviews
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★ 5★ 4★ 3★ 2★ 1Sean and the team at the new Windsor location are fantastic. They are friendly, considerate of your needs and budget and overall provide an experience you rarely see nowadays. Our families will continue to rent directly from this location because of those things, and knowing that we will always be greeted with a smile and transparency. I’d recommend them every time.
October 07 · Gina ForteBest service provided by Jordan from this location. I think he’s newenterprise since eight months. The SWF airport was out of stock and coincidentally Jordan was at that airport and the person at the counter and Jordan helped me get the car at this location. He has been very patient, polite and dedicated to his work. Huge shout out to him. Good luck with his basketball journey and his growth at enterprise.
October 10 · Zeel MehtaI needed a rental while my car was in the shop. During the process, Sean reached out to me for scheduling. He was awesome! He was very helpful and compassionate. I can tell he cares about people. It's rare to find people who are as genuine as him. Given that I had my infant with me at the time I had to drop off my vehicle for repairs, it was extremely appreciated they were able to drop off and pick-up from the shop without hesitation. Everyone I encountered at this location was very friendly and professional. The vehicle was very clean and in excellent condition. The process was straightforward. I highly recommend them! ⭐️⭐️⭐️⭐️⭐️
May 30 · StephI received excellent service from your location in Vails Gate NY. The manager Sean and his staff Derick, Jay and Jaylen were helpful and answered all my concerns, I would use them again if necessary.
August 25 · Joyce Schoenberger1. No EZ Pass provided.2. Too greedy or lazy to give me a cheaper weekly rate rather than a daily rate. Total $800 for 6 days. Could have waived the transportation fee for the one way trip.3. Not the way to treat a very longstanding customer who supposedly has Club status.4. Will absolutely go elsewhere like Avis or Hertz next time.
June 30 · Sabine Francis
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