Enterprise Rent-A-Car Introduce
For residents and visitors navigating the expansive Phoenix metro area, access to a reliable, local car rental service is essential. Enterprise Rent-A-Car at 4635 N 7th St in Central Phoenix is a key local resource, serving a variety of transportation needs, from replacement vehicles after an accident to weekend getaways into the Arizona wilderness. Known across the United States for its widespread neighborhood locations, this Enterprise branch aims to provide convenient access to quality rental cars and vans right in the heart of the community.
This local branch of Enterprise is more than just a typical rental counter; it identifies itself as a women-owned business, demonstrating a commitment to diversity and community involvement within the Phoenix business landscape. Furthermore, the location recognizes the service of our armed forces by offering active military discounts, a valuable feature for those stationed in or traveling through Arizona. They maintain a fleet that includes everything from compact cars for zipping through downtown traffic to full-size vans for larger groups or families, cementing its status as both a dedicated Car Rental Agency and a Van Rental Agency.
While the convenience of a neighborhood location is a significant draw, this branch operates with the understanding that local service often means handling complex needs, such as providing vehicles in conjunction with collision and insurance claims—a service hinted at by its "Phoenix Camelback Collision Center" associated name. The ability to coordinate with local body shops and dealerships ensures that residents are not stranded while their personal vehicle is being repaired. The ideal goal of the Enterprise experience at this location is to be prompt, organized, and courteous, getting customers into a rental vehicle with minimal fuss, which, as customer testimonials show, the dedicated staff often achieves with distinction.
The importance of reliable ground transportation in Phoenix cannot be overstated. From this central location, a rental car provides the freedom to explore the Camelback Corridor, visit the Biltmore area, or embark on a longer road trip to major Arizona destinations like Sedona and Flagstaff.
This Enterprise Rent-A-Car branch is situated in a highly accessible area of Central Phoenix, making it a convenient stop for many residents and businesses in the surrounding neighborhoods.
The exact address for this location is:
4635 N 7th St, Phoenix, AZ 85014, USA
It is located near the intersection of North 7th Street and East Camelback Road, placing it strategically to serve the Camelback Corridor and nearby central Phoenix neighborhoods. As a neighborhood branch, it operates during standard business hours, typically open from Monday to Friday, with reduced hours on Saturdays and Sundays. Customers should confirm operating hours directly with the office, as this location does not accept after-hours vehicle drop-offs.
A significant feature of this local branch is the availability of a Pick-Up Service. For non-airport locations like this one, Enterprise often offers to pick up customers from their home, office, or collision repair facility (within a limited radius during normal business hours) and transport them back to the rental office to complete the paperwork. This service is invaluable for customers whose vehicle is unavailable. Once at the facility, customers will find the location is committed to accommodating all patrons, featuring a wheelchair accessible entrance and a wheelchair accessible parking lot.
The Enterprise Rent-A-Car branch at 4635 N 7th St provides a core suite of services typical of a neighborhood car rental agency, with specific offerings tailored to local needs.
- Car Rental and Van Rental: Providing a wide range of rental vehicles, from economy and compact cars to SUVs and various sizes of passenger vans, to accommodate individual, family, and group travel needs.
- Local Pick-Up Service: A free service for non-airport locations where staff can pick up customers from a nearby location and bring them to the rental office to finalize the contract. This service is particularly useful for collision replacement rentals.
- Active Military Discounts: Special pricing and deals are offered to active members of the military as a recognition of their service.
- Insurance Replacement Rentals: Specialized support and coordination for customers needing a rental vehicle while their car is being repaired following an accident or damage claim.
- Flexible Payment Options: Accepts major Credit cards, Debit cards (with specific terms for holds and restrictions on certain vehicle types), and modern NFC mobile payments for convenience.
- Customer Support: Staff available during business hours to assist with booking, paperwork, vehicle selection, and addressing customer concerns.
- Accessibility: Facility includes a wheelchair accessible entrance and a wheelchair accessible parking lot to ensure ease of access for all customers.
This specific Enterprise location has several distinguishing features that appeal to local Phoenix users, though the quality of execution can vary based on staff and business flow.
- Identifies as Women-Owned: This designation highlights a business committed to diversity and is a point of distinction within the corporate structure.
- Central Phoenix Location: Situated on N 7th St, providing easy access for residents of the Biltmore and Camelback Corridor areas, bypassing the necessity of traveling to the airport's consolidated rental facility.
- Commitment to Service (When Executed Well): Reviews highlight that when the team is organized and efficient (e.g., "Katie, Jack, and Grant did a phenomenal job"), the service is described as "effortless" and "phenomenal," with staff being "friendly and courteous."
- Convenience of Local Pick-Up: The availability of the pick-up service is a core benefit, especially for customers with a vehicle in a collision shop, eliminating the need to arrange a separate taxi or ride-share to the rental office.
- Discounts for Military Personnel: A valuable and important offering that directly benefits the active military community in and around Arizona.
- Positive Staff Experiences: Despite some challenges during busy periods, specific employees are consistently recognized for providing "outstanding customer service," demonstrating that the potential for a great experience is consistently present.
To check vehicle availability, inquire about the local pick-up service, or confirm a reservation, you can contact the Enterprise Rent-A-Car branch directly using the following details:
Address: 4635 N 7th St, Phoenix, AZ 85014, USA
Phone: (602) 265-1111
Mobile Phone: +1 602-265-1111
For local Phoenix users, especially those needing a rental car due to vehicle maintenance or a collision claim, Enterprise Rent-A-Car on N 7th St is often the most convenient choice, largely because of its neighborhood presence and the free local pick-up service. The ability to be picked up from a collision shop or dealership—often the trigger for needing a rental—is a massive logistical benefit that few other agencies offer with such consistency outside of airport hubs. This service dramatically reduces the stress and cost associated with obtaining a replacement vehicle.
The clear identification as a women-owned enterprise and the provision of an active military discount also represent valuable, customer-focused highlights. The staff, when operating efficiently, is capable of delivering an "effortless" and "timely" experience.
However, potential customers should be aware that, as with any high-volume service center, experiences can vary. Customer feedback indicates that during peak times, delays in the pick-up service and at the counter are possible, and diligence is required upon receiving a vehicle to inspect its condition thoroughly.
Ultimately, this Enterprise location is a highly recommended choice for those prioritizing local access, the convenience of the pick-up service, and who can appreciate the specialized discounts and the commitment of the capable staff members who ensure a seamless process. Scheduling a reservation in advance and calling to coordinate the pick-up time can greatly enhance the overall experience. For residents of Central Phoenix who value proximity and neighborhood service, this location offers a powerful combination of services that meets the majority of local vehicle rental needs effectively.
Enterprise Rent-A-Car Details
From the business
- Identifies as women-owned
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Enterprise Rent-A-Car Photos










Enterprise Rent-A-Car Location
Enterprise Rent-A-Car
4635 N 7th St, Phoenix, AZ 85014, USA
Enterprise Rent-A-Car Reviews
callteamSUVefficientemployeecheck ininsurance companygentlemanpolicynissan
★ 5★ 4★ 3★ 2★ 1Prompt, organized, effortless, and easy. Katie, Jack, and Grant did a phenomenal job handling my rental. Very friendly and courteous, I couldn't have asked for a better experience. Thank you for your kind and warm service.
November 04 · Michael “Maranara” MaraglianoUpdate - Returned to this location on April 23, 2024 because it is the closest to the dealership. The customer service has improved. Once at the dealership, we could not get anyone on the phone to pick me up. After about 15 to 20 minutes, someone answered the telephone and I was picked up. Once picked up, everything went smoothly and in a timely manner. The customer service was good. However, the car appeared to have been in an accident. Based on this experience, I would recommend this location.Do not go to this location. I waited for over an hour to be picked up from the collision shop. The driver who picked me up provided outstanding customer service. I waited for over an hour to get a car because they said the system was down. Cordell was rude, hostile and aggressive in tone. He was not apologetic due to the inconvenience due to no fault of my own. After waiting over an hour, they decided to do a paper rental, which is horrible because they could have done this in the first place instead of having me wait over an hour. After waiting over an hour, they just handed me the keys to a vehicle and told me I could leave without an inspection of the vehicle and without giving me a copy of the paper rental agreement. The vehicle is rundown, has scratches on the doors, cracks in the windshield, the interior is coming apart, and the key gets stuck in the agitation. All of which is horrible. I do not recommend this location. Do not go to this location.Update - Picked up rental car on October 27, 2023, and returned rental car today, November 20, 2023. There was a long wait and a long line that extended to the entrance door with two employees working at the counter. The employee that checked in my car said that he would be back in two minutes and never came back. After waiting a long time for him to return, I went out to the rental car we had and his was talking to the assistant manager, who did not care that I was a customer waiting. The customer service is still bad. The customers do not come first at this location and the employees keep customers waiting while talking with other employees, which is horrible. I do not recommend this location. Do not go to this location.
June 17 · Melissa Woodforlk-WhyteI went with enterprise for the first time and can definitely say they assisted me in professional manner and the experience with Connor was great. He got me checked in and into my rental within minutes of arriving. I was even able to return the vehicle the next morning after my check in time after being delayed from the airport, at no additional cost. Everything was just as they stated it would be, they have definitely earned my business for all of my travels. Will definitely be recommending and using enterprise no questions asked.-Skyline Aviation Sales
August 06 · Angel AvilaOctober 2nd was my second time using a rental car here. Both times have been quite lovely and stress free. Right now I don't have a vehicle. I only need a vehicle when it's absolutely necessary. First time getting the rental I needed to go to Tucson to sign some paperwork. I was in a Nissan Rogue, which I'm sort of partial to because it's a comfortable SUV. Second time was to do some grocery shopping. I was in a Mitsubishi Mirage. Way too small and too close to the ground. Everything drawfed me, including bicycles. No joke. I don't like a vehicle that small. I'm short. The Rogue or a C-RV is the right size for me.I don't like feeling as if I'm riding on my mobility scooter with a shell on it. In all seriousness the staff at this location are amazing. Jasmine and Daniel went above and beyond for me. Thank you both. You're awesome! 🙂
October 04 · Brenda VidonicMade wait almost an hour after my scheduled pickup time because they took my payment but did not have any available vehicles causing me to be late to my destination….just go the airport. They have more cars and better customer service. Or use Turo. Save yourself the frustration.
October 17 · L U
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