Avis Car Rental Introduce
Choosing a neighborhood location like this one, rather than fighting the crowds at Sky Harbor International Airport (PHX), means Arizona users can benefit from focused, efficient service and often more localized promotions. The facility is well-known for its broad operational capabilities, accepting various modern payment methods, including **NFC mobile payments**, and ensuring accessibility for all customers. Furthermore, Avis nationally offers valuable programs like **Active military discounts**, which are a significant benefit to Arizona's large military and veteran community.
The inventory at this location is designed to meet the demands of the 'Valley of the Sun,' offering everything from fuel-efficient compact cars perfect for a drive up the I-17 corridor, to full-size passenger vans necessary for a family trip to the Grand Canyon or a group outing to a local spring training game. Customer experiences at neighborhood branches can sometimes vary, reflecting the dynamic nature of car availability and staffing, but the core focus remains on delivering quality vehicles and professional service. This branch aims to be your local mobility partner, ensuring you have the right vehicle for every journey across Arizona.
The official address is: 2640 E Indian School Rd, Phoenix, AZ 85016, USA.
Located east of the city's central business district and near major roads, the branch is easy to reach. It is approximately two blocks east of 24th Street on the north side of Indian School Road, close to recognizable landmarks like a U-Haul Moving & Storage facility and a Sprouts Farmers Market. This proximity to essential services adds to the convenience of the rental process.
The operating hours are tailored for a neighborhood service:
- Monday - Friday: 8:00 AM – 5:00 PM
- Saturday: 8:00 AM – 1:00 PM
- Sunday: 8:00 AM – 12:00 PM
Accessibility is a key commitment at this branch, which features a **Wheelchair accessible entrance** and a **Wheelchair accessible parking lot**. Furthermore, **On-site parking** is available for customers who need to leave their personal vehicle securely while renting a car.
- Diverse Vehicle Fleet: The primary service is standard car rentals, ranging from economic compacts and mid-size vehicles to full-size sedans, and SUVs. Customers can typically book vehicles ideal for Arizona road trips, family vacation travel, or simply replacing a vehicle undergoing maintenance.
- Van Rental Specialization: As a certified **Van rental agency**, this branch specifically handles reservations for larger vehicles, including Minivans (7-passenger) and Passenger Vans (often 12- or 15-passenger models), making it a go-to for large family groups, church outings, or small commercial needs.
- Flexible Payment Processing: The agency accepts all standard forms of payment, including **Credit cards** and **Debit cards**. Importantly, it is equipped to handle **NFC mobile payments**, catering to the growing number of users who prefer to complete transactions quickly and securely using services like Apple Pay or Google Pay.
- Military and Veteran Discounts: Avis is proud to offer **Active military discounts**, which can provide significant savings (up to 35% off base rates nationally) for active duty personnel, veterans, and military spouses. Renters should inquire about specific local discounts and use the appropriate AWD number when booking.
- Free Customer Pick-up: The location provides a free pick-up service, allowing the renter to call the branch directly upon arrival in the area to arrange transportation to the rental counter, enhancing convenience for local customers.
- Specialized Van Inventory: A key differentiator is the availability of **Van rental** services, which are critical for large groups planning to travel together throughout Arizona's expansive landscape, from the desert to the high country.
- Debit Card Acceptance: The acceptance of **Debit cards** provides essential flexibility, especially for local customers who prefer not to use a credit card or may not have one available, although customers should be prepared for potential higher authorization hold amounts associated with debit card use.
- Modern Mobile Payment Capability: Accepting **NFC mobile payments** reflects a commitment to modern, quick, and touch-free transactions, enhancing the efficiency of the check-out process.
- Dedicated Military Savings: The consistent offering of **Active military discounts** is a highlight that serves and honors the significant population of military families in the Phoenix metro area and across Arizona.
- Accessible Customer Experience: With a **Wheelchair accessible entrance** and **parking lot**, the branch ensures a comfortable and non-discriminatory experience for all customers.
- High Visibility Location: Its placement on East Indian School Road, a major corridor, ensures easy navigation and quick entry/exit, making it simpler to begin your journey without complex routing.
Address: 2640 E Indian School Rd, Phoenix, AZ 85016, USA
Phone: (602) 957-0531
Mobile Phone: +1 602-957-0531
Operating Hours: Monday–Friday 8:00 AM – 5:00 PM; Saturday 8:00 AM – 1:00 PM; Sunday 8:00 AM – 12:00 PM. (Always confirm hours and holiday schedules when booking.)
- You need a Van or Minivan: As a dedicated **Van rental agency**, this branch is a reliable source for larger group transportation needs that might be challenging to find at smaller local competitors.
- You require flexible payment: The ability to use a **Debit card** (subject to terms and conditions like higher holds) and the speed of **NFC mobile payments** offer modern financial flexibility that many renters appreciate.
- You are military affiliated: The availability of **Active military discounts** can lead to significant cost savings, providing great value to service members and their families.
Avis Car Rental Details
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Parking
- On-site parking
Avis Car Rental Photos






Avis Car Rental Location
Avis Car Rental
2640 E Indian School Rd, Phoenix, AZ 85016, USA
Avis Car Rental Reviews
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★ 5★ 4★ 3★ 2★ 1Waited in line for nearly one hour. When it was finally my turn to go to the agent. I asked why it was taking do long. Agent said because they had a recall on 800 of their cars. Cars that customers wanted had to be given something else due to recall. No discount was given, no I am sorry for the delay, nothing!! It would have been nice if they had made an announcement letting everyone know what was going on. That would have been great customer service.
August 25 · Alice PerkinsLove these people Theresa is so wonderful thank you Jimmy. So nice thank you for my car. Thank you for taking the time to help me out. Really appreciate you guys.!!!
September 30 · lee selleckCar I received from Avis was brand new and super clean. No issues with the service, however I did get a little turned around on the ground floor, but service was there to point me in the right direction. The only down I can put in the review is the car I received did not show MPH in the speedometer, it was in KPH. I had to utilize Google maps to gage my speed. But overall great experience here.
March 18 · Drew RisenRented for about one year with them. During that time I was double billed three times. I was billed once also for 857. The office that I rent from said it was a legitimate charge. I then go through all my statements and that's not the case just as I said on the double billing also. So I called Teresa at the office. She does not want to deal with the charge that came out of nowhere finally I have to contact the general manager and the general manager realizes it's a charge that they don't know what it is and they had to reverse it. But Teresa kept saying it was a legitimate charge. Then build for a broken windshield to a Jeep Grand Cherokee when I'm renting an electric Mustang. Not just that they charged It reversed it charged It reversed it charged It reversed it and then charged it. Four times. When Teresa realized that she had messed up so badly she said just return the car. Knowing we were using it for business. That's what you get for being a long-term renter with Teresa at Avis at Indian School road. Not to mention the racism you will face at the airport when you have to turn in your car if you have a flat tire or have to change out for any reason. You then get to enjoy the airport staff who myself white and my wife is Hispanic both of us faced racism there at the Avis office. They made it very clear including racial slurs. They said they would be the ones putting these charges on and they showed up. Because they sent us to four cars with flat tires and two without keys after walking 2 mi in a hot airport in Phoenix because they couldn't do their job and go and see if these cars were even usable. Because we were upset after being sent 2 mi to six different cars they said on the 27th you're going to see a charge another charge on the 29th and then we have something special for you. Which ended up being the broken windshield that we were charged for. To a car that we weren't even driving. Ended up with about $3,000 overcharged on our credit card. If you rent here I hope you have a good lawyer. Read the reviews read the class action lawsuits against Avis doing this to everyone including the most recent one from April 24th 2025.
June 04 · Tim CThey’re friendly they always have nice cars. I I would recommend anyone who visits Phoenix to go there.
July 28 · Kevlin
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