American Lease & Management

- 30-15 Thomson Ave, Long Island City, NY 11101

American Lease & Management, situated in the high-traffic transportation hub of Long Island City, NY, is a specialized car rental and leasing agency primarily serving the needs of For-Hire Vehicle (FHV) operators, commonly known as TLC drivers, throughout the New York metropolitan area. Located conveniently in Queens, this establishment understands the critical demands placed upon professional drivers and aims to provide vehicles that are compliant with New York City Taxi and Limousine Commission (TLC) regulations.

The agency’s core business revolves around getting professional drivers—such as those working with platforms like Uber and Via—behind the wheel of TLC-ready vehicles quickly and efficiently. Given the rigorous demands of the NYC rideshare market, American Lease & Management typically offers comprehensive packages that often include necessary insurance, maintenance, and TLC plates to ensure drivers can begin earning immediately. The Long Island City location acts as a major center for sales, payment collection, and accident reporting for this specialized, high-volume clientele.

The Long Island City branch of American Lease & Management is centrally located at 30-15 Thomson Ave, Long Island City, NY 11101, USA. This address places the agency in a highly accessible industrial and commercial area of Queens, which is a major benefit for professional drivers traveling from all boroughs. The location boasts excellent transit scores, being just a short distance from multiple subway lines and bus routes, including the Queens Plaza and Court Square-23rd Street stations, making it a "Rider's Paradise" for public transit users.

For drivers and customers arriving by vehicle, the facility offers essential conveniences:

• Wheelchair Accessible Entrance: Ensures the office is accessible to all customers.
• On-site Parking: Provides necessary parking availability for customer vehicles, which is a significant advantage in the dense Long Island City area.

The services at American Lease & Management are specifically structured to meet the demanding requirements of New York City’s TLC drivers, distinguishing it from standard retail car rental agencies.

Core services offered to the New York City driving community generally include:

• TLC-Ready Vehicle Rentals and Leasing: Providing vehicles that are fully licensed and insured for immediate operation as For-Hire Vehicles in NYC.
• Diverse Vehicle Fleet: Offering a selection of models from manufacturers like Toyota, including popular rideshare vehicles such as the Camry and Highlander, and a growing inventory of Electric Vehicles (EVs) like the Fisker Ocean and Toyota bZ4X.
• Comprehensive Packages: Rental agreements often include key necessities like commercial insurance, basic maintenance, and unlimited mileage allowances.
• Multiple Payment Options: Accepting major Credit Cards and Debit Cards for weekly payments and security deposits.
• Dedicated Driver App (DriveALM): Allowing customers to book cars, make payments, access vehicle documents, report accidents, and activate vehicles remotely.
• Maintenance and Payment Centers: Operating service and cash payment centers in various boroughs (e.g., Bronx, Brooklyn) to support the wide geographic range of their TLC clientele.
• Accident Reporting: Providing on-site and remote reporting services to assist drivers with collision incidents.

The agency highlights features designed for efficiency and support within the competitive NYC rideshare ecosystem, though customer feedback suggests these features are not always executed flawlessly.

Noteworthy features and policies typically include:

• EV and Hybrid Vehicle Availability: Acknowledging the industry shift, the agency prominently offers electric and hybrid models, which may be eligible for Uber’s Zero Emissions incentives, although customers have reported difficulties in securing available EV units.
• Zero Collision Deductible Option: Offering a weekly fee to reduce the standard collision deductible (often $1,000) to zero, which is a valuable protection for high-mileage drivers.
• TLC Licensing Support: Providing assistance with vehicle activation on major rideshare platforms like Uber and Via directly in their office after contract completion.
• Flexible Payment Structure: Payments are typically due weekly, and the agency provides a brief emergency activation code (CLR 911) for a short extension in urgent situations.
• On-Site Accessibility: Features like the Wheelchair Accessible Entrance and On-Site Parking prioritize customer convenience at their Long Island City facility.
• Customer Support: Maintaining dedicated contact numbers and a mobile app for reporting and general inquiries, even though some customer reviews suggest challenges in receiving timely and effective assistance.

For inquiries regarding TLC vehicle rentals or leasing options, the Long Island City office and central contact number are provided.

Address: 30-15 Thomson Ave, Long Island City, NY 11101, USA
Phone: (718) 590-0000

American Lease & Management in Long Island City is primarily a specialized tool for the New York City rideshare industry. What is worth choosing about this agency is its direct focus on the TLC-driver market, providing vehicles that are fully licensed and insured—a mandatory and complex requirement that is handled for the driver. The agency's investment in Electric Vehicles like the Fisker Ocean and Toyota bZ4X also points to a commitment to the future of NYC transportation, which is increasingly focused on electrification.

However, potential New York City drivers must approach this option with caution and a commitment to thorough due diligence. While the specialized services and fleet are designed for convenience, the customer reviews provided—which mention alleged fraudulent lines, poor customer service, difficulty accessing preferred EV models, and severe issues leading to police involvement or remote vehicle disablement—indicate significant and serious operational challenges. These reports suggest that the promised efficiency and customer support may not always materialize, requiring New York drivers to be exceptionally vigilant about their agreements, payments, and interactions with management.

In the high-stakes world of NYC TLC driving, the availability of a TLC-ready vehicle, on-site parking, and a dedicated app are valuable assets. But any prospective customer from the New York area should weigh these structural advantages against the reported experiences of current drivers who have faced issues regarding vehicle availability, staff conduct, and payment disputes. It is highly recommended to document all interactions, verify vehicle availability in writing, and consider contacting City TLC or 311 if consumer rights or established agreements are violated, as suggested by past customer experiences.

American Lease & Management

30-15 Thomson Ave, Long Island City, NY 11101, USA