Enterprise Rent-A-Car Introduce
For residents and businesses in Northern Westchester County, reliable and accessible transportation is key to navigating the region's diverse landscape and connecting with the greater New York metropolitan area. Enterprise Rent-A-Car at 283 N Bedford Rd in Mount Kisco, NY, stands as a critical local service provider, offering a comprehensive fleet ranging from fuel-efficient cars to spacious vans. Known globally for its presence in the "home city" market, this specific Enterprise branch is a convenient solution for those needing a temporary vehicle while theirs is in the shop, a minivan for a family vacation, or a cargo van for a local move.
What distinguishes this location is its unique identity within the community. It proudly identifies as a women-owned business, demonstrating a commitment to diverse local enterprise. Furthermore, the branch shows a clear appreciation for service members by offering active military discounts. This blend of community focus and professional service aims to make the rental process as seamless and supportive as possible for its New York-based clientele.
While the large majority of rentals go smoothly—as confirmed by a general positive customer sentiment regarding the staff and the quality of the cars they typically receive nationwide—the company's operation, like any service provider, is best approached with clear communication. It is always wise for customers to call ahead to confirm complex bookings, especially those made through third-party sites or reservations involving specialty vehicles and accessories, to ensure local inventory matches the booking confirmation. This proactive approach helps mitigate potential issues related to vehicle availability or pricing discrepancies, allowing the customer service strengths of the on-site staff to shine through. The overall aim of this Enterprise location is to provide a stress-free and reliable mobility solution for its local users.
Location and Accessibility
The Enterprise Rent-A-Car location is conveniently situated at 283 N Bedford Rd, Mount Kisco, NY 10549, USA. This placement makes it a prime pick-up and drop-off point for residents in Mount Kisco, as well as surrounding Northern Westchester communities such as Bedford, Chappaqua, and Katonah. Being a home-city location, it is easily reachable by personal vehicle or local transportation methods, distinguishing it from the major airport branches.
The branch’s operating hours are tailored to local needs, typically running from 7:30 AM to 6:00 PM on weekdays (Monday through Friday) and offering morning hours on Saturday (usually 9:00 AM to 1:00 PM), with the office being closed on Sundays. These hours provide flexibility for both early-morning pickups before work and convenient afternoon returns.
A significant highlight of this Enterprise location is its commitment to accessibility:
- Wheelchair Accessible Entrance: Ensures that all customers, including those with mobility impairments, can easily enter the facility to conduct their rental business.
- Wheelchair Accessible Parking Lot: Dedicated parking spaces are provided to accommodate disabled persons, making the entire experience from arrival to vehicle pick-up as convenient as possible.
Furthermore, the branch offers an After-Hours Returns service, allowing customers to lock the car and place the keys in a designated drop box. This feature is particularly helpful for New York users who may be returning from a long trip late in the evening or outside of standard operating hours, ensuring they can complete their rental transaction without delay.
Services Offered
As a key transportation solutions provider in the Mount Kisco area, Enterprise offers a range of services designed to meet diverse travel needs for the local community:
- Comprehensive Car Rental Fleet: Includes options from Economy and Compact cars (ideal for fuel efficiency and short trips) to Full-Size Sedans, SUVs, and even Luxury Car Rentals for special occasions or enhanced comfort.
- Van Rental Agency Services: Specializing in larger vehicle solutions, the branch provides minivans (often seating up to seven passengers) and various Passenger Vans and Cargo Vans, crucial for family travel, group transport, and moving personal items or materials for local projects.
- Free Pick-Up Service: Enterprise is well-known for offering a complimentary local pick-up service, a significant convenience for customers whose personal vehicle is unavailable and who require transport to the rental office (customers should call the branch directly to confirm availability and schedule).
- Diverse Payment Options: Accepts multiple forms of payment, including major Credit Cards, Debit Cards, and the modern convenience of NFC Mobile Payments, providing flexibility in settling rental charges.
- Road Trip Capability: Allows travel into Canada for specific vehicle classes (Economy through Full Size cars and Minivans), supporting longer regional road trips for New York residents.
Features and Highlights
The Enterprise Mount Kisco branch leverages several features to distinguish its service within the competitive Northern Westchester market:
- Women-Owned Business Status: This unique highlight indicates a commitment to diversity and community-based ownership, often correlating with dedicated local service and attention to detail.
- Active Military Discount Program: Provides specific, valuable discounts to active members of the military, showcasing appreciation and making the service more affordable for this demographic.
- Mobile Payment Integration: The acceptance of NFC Mobile Payments (such as Apple Pay and Google Pay) speeds up the counter transaction process, catering to customers who prefer modern, contact-free financial interactions.
- After-Hours Drop-Off Convenience: Offering a drop box for After-Hours Returns gives customers significant flexibility, ensuring they are not penalized for late returns outside of the branch’s closing time.
- Commitment to Resolution: While individual service issues can occur, the presence and involvement of senior agents in problem resolution—like the one mentioned in a customer review who successfully handled a complicated booking and tire issue—underscore the location's capacity and desire to deliver superior customer support when it is needed most.
Contact Information
For making a reservation, confirming availability of specific vehicles (especially popular models like minivans or cargo vans), or verifying operating hours and policies, here is the direct contact information for the Enterprise Rent-A-Car Mount Kisco location:
- Car Rental Name: Enterprise Rent-A-Car
- Address: 283 N Bedford Rd, Mt Kisco, NY 10549, USA
- Phone: (914) 241-2999
- Mobile Phone: +1 914-241-2999
Customers, particularly those with complex needs (e.g., specific vehicle classes, travel restrictions, or third-party bookings), are strongly encouraged to utilize the direct phone line to speak with a local representative. This proactive step helps ensure that all details of the rental are accurately coordinated before arrival, leading to a much smoother and more satisfactory experience.
What is Worth Choosing Enterprise at 283 N Bedford Rd
For New York residents in the Mount Kisco and surrounding Northern Westchester areas, choosing the Enterprise Rent-A-Car on N Bedford Road is highly recommended due to its focus on local convenience and strong community characteristics. The greatest benefit is the branch's established presence in the "home city" market, providing a necessary, non-airport-based alternative for everyday rental needs. The availability of a complimentary local pick-up service significantly reduces the logistical burden for customers whose cars are unavailable, a major advantage that few competitors offer.
Furthermore, this location is distinctively appealing because it identifies as a women-owned business and actively supports the military community through specialized discounts. This commitment to social value, combined with practical amenities like full accessibility (wheelchair entrance and parking) and modern payment methods (NFC), creates a welcoming and efficient customer environment. While some customers have reported initial challenges with communication or vehicle condition, the fact that the office also generates positive feedback for its superior service and the effectiveness of its senior agents in rectifying issues suggests a dedicated effort to customer satisfaction. By opting for this Mount Kisco Enterprise, you are choosing a versatile, community-focused, and highly accessible car and van rental service tailored to the specific needs of Northern New York residents.
Enterprise Rent-A-Car Details
From the business
- Identifies as women-owned
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Enterprise Rent-A-Car Photos









Enterprise Rent-A-Car Location
Enterprise Rent-A-Car
283 N Bedford Rd, Mt Kisco, NY 10549, USA
Enterprise Rent-A-Car Reviews
pick upmanagerteamdrivingofficepricetrainnumberinventoryslogan
★ 5★ 4★ 3★ 2★ 1The rental was booked via expedia.com which indicated the vehicle would be available for my size and class. When I arrived I was told by the a person who identified herself as agent that the car was not available and that they had tried to call me 30 minutes before i arrived . Then she offered me a car that would is larger and more expensive and indicated it's not their issue because it was booked via a third-party.The agent identified herself as only an intern and did not have the ability to give me any other car, a price reduction or pat price nor did she want to or offered to call the other locations to find cars that could be available for me in the class that I ordered and booked. She said she did not have the number for those locations even though the cards for those other locations were easily accessible online and she was very unhelpful. She never once said that she was sorry and insisted I call other places myself and basically said take it or leave it. I think I understand now what the dead pan "Gen z stare" looks like cuz I believe that's what she gave me. I realized I had no choice so I called a few places myself and when a senior agent came in I spoke to him and he offered the same car that I spoke about above and for $10 more than what I originally looked for it. No choice so I took it, When I left it was half empty in gas and it had a warning on its lower left back wheel. Unfortunately that created a flat tire when I was trying to return the car a day later . So I'm very unhappy and I'm actually specifically very upset at the way I was treated at the counter by the agent who identified herself as an intern. I'm very certain that the agent didn't have interns working for you at least in the front desk in that capacity but maybe they do did either way . I would not return to your location again except for the senior agent and the other agent named who helped when I had the issue with the tire.I believe that I should not have been charged for a higher priced vehicle and one that was defective at that. There was no gas and clearly there was an issue with the wheel when I received it and it should not have been given to me
July 18 · Toan HuynhWe have always been happy with the cars and services received at Enterprise throughout the country. Our recent experience with the Mt. Kisco, NY office staff was excellent and we would highly recommend them. Thank you to your driver and counter personnel for your superior customer service!
June 03 · Eric KuehnGreat service amazing experience. Key drop is a huge plus. The people that work in your locations are wonderful. I’ve been using enterprise for many years and won’t use anyone else.
June 10 · Lucky LajqiThe staff at the Mount Kisco Enterprise were so nice. They were very bus. The managed everyone's expectations and kept people updated.
May 12 · Denise Nethercottterrible customer service. Mt Kisco branch cancelled my reservation last minute, despite receiving 3 email confirmations. Then they transferred me to a number to modify my original reservation, and that office was closed for the evening. hmmmm
July 15 · Theresa Mulleady
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