Enterprise Rent-A-Car

- 2315 Oakton St, Park Ridge, IL 60068

For residents in the northwestern suburbs of Chicago, securing reliable and conveniently located rental transportation is paramount. The Enterprise Rent-A-Car branch situated at **2315 Oakton St in Park Ridge, IL 60068**, provides a comprehensive Car Rental Agency and Van Rental Agency service tailored to the needs of the local Illinois community. This location is a go-to resource for everything from temporary vehicle replacement following an accident to securing a spacious van for a family outing or large-item transport.

This specific Enterprise branch is a notable fixture in the Park Ridge area, distinguished by its commitment to service and inclusivity. It proudly identifies as a **women-owned business**, offering local Illinois customers a valuable option for supporting diverse local enterprise while still benefiting from the expansive fleet and infrastructure of a leading national brand. Furthermore, the branch is attentive to the needs of specific community members, offering **active military discounts** as a thank you for their service.

The inventory at the Park Ridge location typically includes a wide range of vehicles, from fuel-efficient economy and compact cars—perfect for navigating Chicagoland traffic and parking—to full-size sedans, SUVs, minivans, and passenger vans. This diversity ensures that whether you need a sleek car for a business trip or a large van for a group event, your needs can be met.

Customer experiences at this location, as evidenced by local feedback, often highlight a high level of personal service from specific employees, such as "Jolie," who have made the rental process smooth, dependable, and pleasant. However, like any busy branch, it can face operational challenges, particularly concerning vehicle readiness and clarity on billing, especially for insurance claims. Some customers have reported unexpected delays in vehicle preparation and confusion over payment responsibilities. Therefore, customers are strongly advised to confirm all details upfront: vehicle availability on the scheduled pick-up day, insurance coverage terms, and accepted forms of payment for final balances to ensure a frustration-free experience. The location does accept NFC mobile payments, but other payment methods like cash for final balances may not be supported.

Its placement on Oakton Street provides direct access to major local arteries and is relatively close to the Tri-State Tollway (I-294), offering easy connections to the greater Chicago metropolitan area, including O'Hare International Airport. For local Illinois users, this makes both drop-off and pick-up manageable without navigating heavy downtown city traffic. The surrounding area is primarily commercial, providing easy ingress and egress to the facility.

A significant benefit of this branch is its dedication to accessibility for all customers.

• Wheelchair Accessible Entrance: The facility is designed to provide ease of entry for all patrons, ensuring that physical mobility is not a barrier to accessing rental services.
• Wheelchair Accessible Parking Lot: Dedicated parking spaces are available to accommodate customers with disabilities, simplifying the transition between their personal vehicle (or ride service) and the rental vehicle.

Customers should note the operating hours, which typically extend throughout the weekday but may be reduced on weekends (e.g., Saturday until noon and Sunday often closed or with limited hours), and should be confirmed when booking. The branch is known to offer a shuttle service to nearby locations for customer convenience, though this should be checked for availability and scope in advance. It is important to remember that there is generally no vehicle drop-off service after hours at this location, meaning returns must occur during open business times.

• Car Rental Fleet: Access to a diverse fleet, which includes economy cars, mid-size and full-size sedans, SUVs, and luxury vehicles to suit various budgets and travel needs.
• Van Rental: Dedicated van rental services, encompassing minivans for family travel and larger passenger vans (like 12- and 15-passenger models) for group transportation or significant cargo movement.
• Insurance Replacement: Seamless coordination with major insurance companies for customers who require a rental car while their personal vehicle is being repaired.
• Long-Term Rentals: Options are typically available for customers needing a vehicle for an extended period, which can be useful for temporary work assignments or extended vehicle repairs.
• Flexible Payment: Acceptance of major Credit Cards, Debit Cards (subject to certain vehicle class and deposit requirements), and NFC Mobile Payments for ease of transaction.
• Shuttle Service: An available service to transport customers to or from the branch within a reasonable local radius (availability should be confirmed with the branch).

• Identifies as Women-Owned: Demonstrates a commitment to supporting diverse business leadership and offers customers a way to support a women-owned enterprise locally.
• Active Military Discounts: Provides special pricing and benefits for active military members and veterans as part of a brand-wide commitment to those who serve.
• High Accessibility Standards: Features a Wheelchair Accessible Entrance and Wheelchair Accessible Parking Lot, ensuring that the rental process is accessible to all mobility levels.
• Modern Payment Methods: Offers convenient payment processing by accepting NFC Mobile Payments (such as Apple Pay and Google Pay), alongside traditional Credit and Debit Cards.
• Friendly Local Staff: Reviews frequently mention specific staff members for their excellent, friendly, and helpful customer service, which can make a significant positive difference in the rental experience.

Address: 2315 Oakton St, Park Ridge, IL 60068, USA
Phone: (847) 692-7600
Mobile Phone: +1 847-692-7600

Enterprise Rent-A-Car

2315 Oakton St, Park Ridge, IL 60068, USA