Enterprise Rent-A-Car Introduce
For residents and businesses in Northern New Jersey, especially those in Bergen County, the Enterprise Rent-A-Car branch located on Old Hook Road in Westwood is a highly reliable and accessible local resource for vehicle hire. Recognised globally as a leader in transportation solutions, this neighborhood branch specializes in what are often called "home-city" rentals—vehicles needed when a personal car is in the shop, for local commuting, or for weekend trips exploring the beautiful New Jersey landscape and beyond.
The Westwood location is more than just a standard rental agency; it represents a commitment to local service excellence, offering a friendly, professional environment as noted by its customers. In a region where reliable transportation is key to navigating daily life and accessing the New York metropolitan area, Enterprise in Westwood provides the essential link to keep your schedule moving, whether your need is for a simple economy sedan or a large-capacity van.
An important detail for the local community is that this particular Enterprise branch proudly identifies as a women-owned business, demonstrating a commitment to diversity and local entrepreneurship within New Jersey. This designation, combined with the comprehensive service offerings, makes it a noteworthy choice for New Jersey users seeking reliable and community-focused rental options.
Conveniently situated in Bergen County, the Enterprise Rent-A-Car location at 255 Old Hook Rd places it centrally for users in Westwood, Emerson, Washington Township, and other surrounding Northern New Jersey towns. Its placement on a main thoroughfare, Old Hook Road, ensures easy access without navigating complex commercial zones or airport traffic, a significant benefit for local customers.
The precise address information for GPS navigation and in-person visits is:
Address: 255 Old Hook Rd, Westwood, NJ 07675, USA
This branch is committed to serving all members of the New Jersey community with necessary accommodations, including features that enhance the accessibility of the facility itself:
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Enterprise Rent-A-Car in Westwood offers a wide array of vehicle rental solutions designed to meet both personal and commercial needs within New Jersey. Their fleet and service offerings are comprehensive and tailored for the local market.
- Standard Car Rental: A diverse fleet of modern vehicles ranging from economy and compact cars (ideal for fuel efficiency and city driving) to mid-size, full-size sedans, and luxury models.
- Van Rental Agency Services: Specialized service as a van rental agency, providing minivans (for family trips or group outings) and potentially passenger vans, which are essential for accommodating larger groups traveling across New Jersey or to events.
- SUV Rentals: Availability of various sport utility vehicles (SUVs) to handle New Jersey's diverse seasons and provide ample space for luggage or outdoor equipment.
- Customer Pick-Up Service: Enterprise is well-known for its 'We’ll Pick You Up' service, providing transportation to the branch for customers initiating a rental (terms and availability should always be confirmed).
- Flexible Payment Options: The branch accepts Credit Cards, Debit Cards, and the convenience of NFC mobile payments.
- Insurance and Protection: Offering various insurance coverage options (like Loss Damage Waiver and Supplemental Liability Protection) that can be selected during the rental process.
- Enterprise Plus® Program: Enrollment in the free loyalty program for faster rentals and the ability to earn points toward free rental days.
This specific Enterprise location distinguishes itself with several unique and valuable attributes that benefit the New Jersey customer base.
- Identifies as a Women-Owned Business, fostering local economic diversity and supporting a community-minded approach to service.
- Offers Active Military Discounts, a significant benefit and recognition for service members, veterans, and their families in New Jersey.
- Accepts NFC mobile payments, providing a modern, contactless payment option for a quicker and more streamlined transaction at the counter.
- Known for a strong focus on Customer Service, with multiple customer accounts praising the staff for being pleasant, professional, and courteous.
- Provides essential accessibility features with a Wheelchair accessible entrance and Wheelchair accessible parking lot.
- Supports local renters whose vehicles are being repaired, often working closely with local auto body shops and dealerships to facilitate replacement rentals.
For reservations, inquiries about fleet availability, or to confirm the status of a pick-up service request for your car or van rental, please use the contact details for the Westwood branch.
Address: 255 Old Hook Rd, Westwood, NJ 07675, USA
Phone: (201) 664-6772
Mobile Phone: +1 201-664-6772
The Enterprise Rent-A-Car location in Westwood, NJ, is an excellent choice for New Jersey users seeking convenience, reliable service, and a comprehensive fleet. Its strength lies in its commitment to the local market, making it easy to access and return a vehicle without the complexities of an airport location. The complimentary customer pick-up service, a hallmark of Enterprise, is particularly valuable for residents whose primary vehicle is unavailable due to maintenance or repair.
The strong focus on customer experience is a major draw, with reviews highlighting fast, pleasant, and courteous staff members who are ready to assist, such as the mentioned employee, Cali. This human element of professionalism contributes significantly to a stress-free rental experience. Furthermore, supporting a women-owned local business while utilizing benefits like active military discounts provides additional incentive for many community members.
While the service is generally highly rated, customers should always remain diligent. One piece of feedback noted an issue with an unsanitary rental vehicle, which the customer silently reported to the team. This serves as a reminder that while the service is largely excellent, it is crucial for renters to inspect their vehicle thoroughly before driving off and to immediately report any cleanliness or maintenance concerns to the staff to ensure a positive experience and uphold the standards of the rental agreement. By being proactive and leveraging the professionalism of the staff, this Westwood Enterprise branch offers a reliable solution for all your New Jersey car and van rental needs.
Enterprise Rent-A-Car Details
From the business
- Identifies as women-owned
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Enterprise Rent-A-Car Photos






Enterprise Rent-A-Car Location
Enterprise Rent-A-Car
255 Old Hook Rd, Westwood, NJ 07675, USA
Enterprise Rent-A-Car Reviews
teampick uphomepriceinsuranceemployeeshappydrivechoiceoffice
★ 5★ 4★ 3★ 2★ 1Always a fast, pleasant and courteous experience - customer service is excellent. I got there early but that was not a problem. A vehicle was ready and available. Cali was pleasant, professional and courteous. She answered all my questions with a smile. I've rented from this location many times over the years and will always come back. Will only rent from Enterprise!
September 12 · James MirasThree star for the People who works there except one. Rest it was quite good. There is one thing I like to report, the car I rented was infested with roaches.I silently reported to Enterprise team to make sure other customers will not face the same thing.
October 15 · Rocky XRVery pleasant experience. Callie was very professional, kind, polite, and courteous; great customer service. Vehicle was in great condition. Process was quick.
September 25 · Priya PersaudWe have been customers for at least 20 years. Always a pleasure renting from Enterprise, especially the Westwood location. Helpful, friendly, knowlegable staff. Always a great car with great rates. Highly recommend!
June 18 · Noelle CarenzaThe Westwood office stepped up to supply me with an upscale car for 2 weeks while my car was being repaired after an unfortunate encounter with a deer. I was exceedingly pleased with the how they went out of the way to treat me with professionalism and courtesy. Kudos especially to Brenna. Highly recommended.
August 22 · Alan B
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