Enterprise Rent-A-Car Introduce
Introduction / Overview: Your Local Car and Van Rental Hub in Northeast Ohio
For residents across Northeast Ohio, having access to reliable, convenient vehicle rental services is essential, whether you're dealing with insurance replacement, planning a family trip out of state, or simply need a larger vehicle for a local project. The Enterprise Rent-A-Car location at 2719 N Ridge Rd E in Ashtabula, OH, stands as a key neighborhood branch, offering a wide selection of vehicles ranging from fuel-efficient economy cars to spacious cargo and passenger vans. This particular Enterprise office proudly identifies as a women-owned business, contributing to the diversity of local commerce in the Ashtabula area.
Enterprise is globally recognized for its commitment to customer service and a vast fleet, and this Ashtabula location appears to uphold that reputation locally. Numerous local customers have highlighted the professionalism, courtesy, and efficiency of the staff, even during peak business hours. The reviews consistently praise the team for managing high volumes of renters quickly and maintaining a fleet of clean, reliable vehicles. This consistent positive feedback suggests the office is a dependable choice for Ohioans seeking a stress-free rental experience right in their community. Whether your need is for a daily drive, a weekly rental, or a specific type of moving van, this branch focuses on getting you on the road fast with a well-maintained vehicle.
Location and Accessibility
The Ashtabula Enterprise Rent-A-Car branch is strategically situated on North Ridge Road East, making it highly accessible for residents throughout Ashtabula County and the surrounding Ohio communities. The location serves as a crucial transit point for those needing car access without traveling to major metropolitan airports like Cleveland Hopkins (CLE) or Akron-Canton (CAK).
- Physical Address: 2719 N Ridge Rd E, Ashtabula, OH 44004, USA. This placement is easy to reach via major local routes.
- Operating Hours: The neighborhood branch maintains hours designed to serve local customers, though they are more limited than 24/7 airport locations:
- Monday – Friday: 8:00 AM – 5:00 PM
- Saturday: 9:00 AM – 12:00 PM
- Sunday: Closed
- Local Service Focus: As a neighborhood branch, this Enterprise location is known for offering pickup and drop-off services for customers, a significant convenience for Ohioans whose vehicle may be in the repair shop. Customers should call ahead to confirm eligibility and scheduling for this service.
- Physical Accessibility: The facility ensures a welcoming environment for all patrons by featuring a Wheelchair Accessible Entrance and Wheelchair Accessible Parking Lot, demonstrating a commitment to serving every member of the local community.
Services Offered
This Enterprise location offers a comprehensive range of rental options, cementing its role as a versatile mobility provider for both personal and commercial needs in Northeast Ohio. The dual classification as a Car Rental Agency and a Van Rental Agency ensures a diverse fleet is available.
- Standard Car Rentals: A full spectrum of passenger vehicles, including economy cars, compact cars, midsize sedans (e.g., Toyota Corolla), and full-size cars for general travel and replacement needs.
- SUV and Truck Rentals: Options like Compact SUVs (e.g., Hyundai Kona) and Standard Pickup Trucks (e.g., Toyota Tacoma) are available, catering to Ohio customers needing more cargo space or light-duty hauling capability.
- Van Rental: Dedicated services as a Van Rental Agency, featuring both Passenger Vans (such as 7-passenger minivans, and 10- to 15-passenger vans for groups) and Cargo Vans (including various sizes of vans like the Heavy Duty Cargo Van for moving and commercial use).
- Rental Protection Options: Offers various coverage choices at the time of rental, including Damage Waiver (DW), Extended Protection, Roadside Assistance Protection (RAP), and Personal Effects Coverage (PEC), all subject to rental agreement terms.
- Fueling Options: Customers are provided with flexible choices for fuel payment, including pre-pay fuel, having Enterprise refill the tank (for a fee), or refilling the tank themselves prior to return.
- Payment Flexibility: Accepts a variety of payment methods including major credit cards, debit cards, and NFC mobile payments for a streamlined transaction process.
Features / Highlights
The Ashtabula Enterprise branch possesses several distinguishing characteristics that enhance its appeal to the local Ohio market. These highlights are a combination of corporate standards and local business recognition.
- Recognized as Women-Owned: The location identifies as a women-owned business, which may be a point of preference for local customers who support diverse business ownership in Ohio.
- Active Military Discounts: Enterprise offers special rates and discounts for active military personnel, government employees, and veterans, a key benefit for service members and their families in Ohio. This includes a 5% discount off base rates for Government Leisure Travel.
- High Customer Service Ratings: Local reviews frequently cite the staff, specifically mentioning individuals who are professional, courteous, and highly efficient in processing rentals, even when the office is busy. This focus on customer satisfaction is a critical highlight for a neighborhood location.
- Pick-up and Drop-off Service: Consistent with many Enterprise neighborhood locations, this branch offers an important local convenience by providing a service to pick up a customer at their home or workplace (within reasonable distance and hours) and bring them to the rental office.
- Cross-Border Travel: Most rental vehicles can be driven throughout the United States and Canada, providing excellent flexibility for Ohioans planning regional or transcontinental road trips.
Contact Information
For Ohio residents planning to rent a car or van, the contact information for the Ashtabula branch is as follows:
Address:2719 N Ridge Rd E, Ashtabula, OH 44004, USA
Phone:(440) 992-4977
Mobile Phone:+1 440-992-4977
What is Worth Choosing
The Enterprise Rent-A-Car location in Ashtabula on N Ridge Rd E is highly worth choosing for Ohio customers who prioritize Reliable, Friendly Neighborhood Service and Versatile Fleet Options. Unlike the often frantic and impersonal experience of renting at an airport, this branch is repeatedly commended by local users for its prompt, courteous, and professional staff. The reviews highlight a team that can manage peak demand while remaining "calm and collected," ensuring customers are "in & out within minutes." This exceptional commitment to efficiency and customer care minimizes stress, making the rental process genuinely convenient for locals.
Furthermore, the dual function as a Car Rental Agency and a Van Rental Agency is a significant advantage. Customers are not limited to standard passenger cars; they have immediate access to specialized vehicles like 15-passenger vans for organizational outings or multiple sizes of cargo vans for moving furniture, home improvement projects, or small business logistics in Northeast Ohio. This versatility, combined with the convenience of their local pick-up service, makes them a comprehensive solution provider for temporary transportation. The transparency of identifying as a women-owned business and offering valuable discounts for the active military community further enhances its appeal as a socially conscious and value-driven choice for Ashtabula and greater Ohio residents. Choosing this branch is choosing a local provider backed by a national fleet, highly rated for its service, and designed for local Ohio needs.
Enterprise Rent-A-Car Details
From the business
- Identifies as women-owned
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Enterprise Rent-A-Car Photos









Enterprise Rent-A-Car Location
Enterprise Rent-A-Car
2719 N Ridge Rd E, Ashtabula, OH 44004, USA
Enterprise Rent-A-Car Reviews
pricepayinsurancedriveefficienttruckofficeheadachesrunning boardsgrief
★ 5★ 4★ 3★ 2★ 1I don't know why the 1 stars. This is my favorite car rental location. I have been to this location 4 times now, whether it be picking up or returning and they have always been prompt, courteous and professional. There have been times when there are 4+ people waiting and each one is helped quickly, in & out within minutes.The gentleman at the counter is always working when I have been there and he's running around working hard every time.The vehicles have always been clean and reliable.I have zero bad things to say.
September 22 · April EstradaThe lady there I think her name is Hope, took really good care of me! When I went there was like 7 people in front of me, which was my fault I showed up early, but she took care of every single one of them and stayed calm and collected the whole time, for being so busy and the only employee there I was impressed! But the car I rented was awesome too! Definitely recommended this place!
May 23 · Keith ParcoI have called the Ashtabula store multiple times to resolve my card being charged an additional 29.99 and a security deposit that was NEVER returned originally I dealt with Deshon the asst manager he refuses to resolve the issue. I have left messages with HIM for his boss to contact me no calls I’m sure he isn’t giving the messages to his boss Hope. Deshon ran unauthorized charges on my debit card and has ignored any and all requests to resolve this matter. It’s really sad people like this feel the need to condone themselves in this manner and conduct business in this manner simply for lack of accountability.
August 25 · Casey BrionesIt saddens me to give this branch a 1 star, I’ve always had great interactions here when I’ve used this branch before. I was recently in a car accident, and while my car was being fixed, I rented a car from here through insurance. One of the workers, Angela called and was rude about me not having the car back yet. Once I picked up my car and told me “your insurance won’t cover it because you picked up your car” even though I didn’t have to have the car back yet for a few more days. My son was sick, which is why I didn’t return it. I spoke with my insurance company, and they agreed that I was fine up until that date and paid the remaining days. I got charged daily fees, which I knew about, however, when I called to ask for a breakdown of the bill, she just hung up on me and wouldn’t answer my call after that. Very unprofessional.
May 23 · Megan VencillMade a reservation to pick up a rental "between 8-1" arrived at 10 to pick up reserved rental and they had ZERO rentals. Lady said I should have been there at 8am. Customer service person test said I could arrive anytime in that window. Left and called to find another rental and within 30 minutes they called to say oh your rental is here after I already adjusted my plans. Poor customer service, poor service period.
July 17 · Erica Hudson
More Car Rental Near Me
Nabali Auto Sales and phone service3.0 (20 reviews)4610 West Ave, Ashtabula, OH 44004, USA
Enterprise Rent-A-Car4.0 (79 reviews)406 N Lake St, Madison, OH 44057, USA
Hertz Car Rental - Mentor - Mentor Avenue3.0 (217 reviews)9670 Mentor Ave, Mentor, OH 44060, USA
Enterprise Rent-A-Car4.0 (243 reviews)554 Water St, Chardon, OH 44024, USA
Classic Rent a Car4.0 (104 reviews)6920 Center St, Mentor, OH 44060, USA
Enterprise Rent-A-Car4.0 (543 reviews)8585 Mentor Ave, Mentor, OH 44060, USA
BMZ CLASSICS - closed for business3.0 (2 reviews)3200 Hoagland Blackstub Rd, Cortland, OH 44410, USA
Budget Car Rental2.0 (84 reviews)28502 Euclid Ave, Wickliffe, OH 44092, USA
Avis Car Rental2.0 (112 reviews)28502 Euclid Ave, Wickliffe, OH 44092, USA
Enterprise Rent-A-Car4.0 (331 reviews)25080 Lakeland Blvd, Euclid, OH 44132, USA
Budget Car Rental3.0 (75 reviews)1453 Youngstown Kingsville Rd, Vienna, OH 44473, USA
Avis Car Rental3.0 (127 reviews)1453 Youngstown Kingsville Rd, Vienna, OH 44473, USA
Categories
Top Visited Sites
Ride With Care Transportation LLC5.0 (5 reviews)
Vacation Vehicle Rentals4.0 (37 reviews)
Auto Rent 4 less2.0 (44 reviews)
Enterprise Rent-A-Car4.0 (152 reviews)
Only The Elite Auto Group LLC4.0 (15 reviews)
SIXT Rent A Car New York City Brooklyn4.0 (53 reviews)Trending Car Rental Blog Posts
What Every Traveler Should Know About Vehicle Type Upgrades
How to Know If a Rental Car Company’s “Unlimited Mileage” Really Means It
What Rental Car Companies Don’t Tell You About Insurance Coverage
How to Avoid Paying for Optional Equipment You Don’t Need in a Rental Car
Tips for Veteran Drivers Renting Cars After Military Service
Why You Should Always Review Your Receipt Before Leaving the Lot
