Enterprise Rent-A-Car Introduce
For residents and visitors in Southwest Virginia, securing reliable and accessible transportation is vital, whether for daily commutes, university travel to Virginia Tech, or scenic road trips through the New River Valley. Enterprise Rent-A-Car in Christiansburg provides a crucial local resource, operating as both a primary Car rental agency and a dedicated Van rental agency. This branch is ideally situated to serve the communities of Christiansburg, Blacksburg, Radford, and the surrounding regions of Montgomery County.
A notable highlight of this specific Enterprise branch is its recognition as a woman-owned business. This identification often speaks to a dedication to community involvement and diverse operational standards, qualities that many local Virginia users value when choosing a service provider. In addition to their wide range of vehicles—from compact cars for fuel efficiency to large passenger vans for group travel—they focus on customer service that is designed to be comprehensive and straightforward.
The Christiansburg location understands the importance of providing value, which is why they offer key savings opportunities, including valued Active military discounts for those serving at nearby bases or for military families in the region. Furthermore, they strive to make the rental experience physically convenient for all customers, featuring excellent Accessibility provisions like a Wheelchair accessible entrance and a Wheelchair accessible parking lot right on-site. The availability of On-site parking makes the pick-up and drop-off process simple for personal vehicles.
It is important for customers to be fully aware of the rental policies, as the local nature of the branch means rules can be strictly enforced. While the company aims for high standards, feedback from some local renters suggests occasional challenges with staff communication and consistency regarding rental requirements and uncommunicated fees. To ensure a smooth experience, particularly for first-time renters or those relying on a debit card, customers should confirm all documentation and financial requirements well in advance of their reservation date. Enterprise accepts various payment types, including major Credit cards, Debit cards, and modern NFC mobile payments.
Conveniently located in a commercial area of Christiansburg, Virginia, the Enterprise Rent-A-Car branch is a neighborhood location easily reachable from major local routes, including Interstate 81 and US Route 460, making it highly accessible for residents of the New River Valley. This is not an airport location, which means it caters directly to local replacement rentals, business needs, and residents embarking on regional road trips across Virginia.
The specific address for this central location is:
55 Ponderosa Dr NE, Christiansburg, VA 24073, USA
The branch’s standard operating hours are tailored to accommodate typical weekday business needs and limited weekend schedules common in neighborhood car rental agencies:
- Monday - Friday: 8:00 AM - 6:00 PM
- Saturday: 9:00 AM - 1:00 PM
- Sunday: 10:00 AM - 2:00 PM
Customers should note the limited Saturday and Sunday hours, and the policy that After Hours Drops Service is not available at this location, requiring vehicles to be returned during open hours. For accessibility, the location provides:
- Wheelchair accessible entrance: Ensures easy access for all patrons into the office.
- Wheelchair accessible parking lot: Designated, convenient parking spots are available.
- On-site parking: Ample parking is provided for customers leaving their personal vehicles during the rental period.
Its prime spot on Ponderosa Drive makes it a known and readily available resource for both long-term residents and those passing through the region.
The Enterprise Rent-A-Car branch in Christiansburg offers a comprehensive set of services focused on serving the local community and surrounding areas of Virginia:
- Comprehensive Vehicle Rentals: Provides rentals across various classes, including fuel-efficient compact and economy cars, standard and full-size sedans, SUVs (Small, Standard, Large), and luxury vehicles.
- Van Rental Agency Services: Specializes in larger capacity rentals, including minivans (7-passenger) and passenger vans (up to 15-passenger), making it a key resource for church groups, university teams, and large family outings across Virginia.
- Truck Rental Provision: Offers access to pickup trucks and, potentially, cargo vans, catering to light moving needs and personal projects.
- Replacement Rentals: A core service involves providing rental vehicles for customers whose personal cars are in the repair shop following an accident or maintenance, often coordinating directly with local insurance companies and dealerships.
- Adaptive Driving Devices: Although it may require up to two to three business days' notice, the branch can arrange for adaptive driving devices like hand controls and left foot accelerators to be installed in vehicles, supporting drivers with disabilities at no extra charge.
- Flexible Payment Solutions: Accepts a variety of methods to finalize the transaction, including Credit cards, Debit cards (subject to specific security requirements), and modern NFC mobile payments.
- Optional Coverage and Refueling: Offers optional coverage like Damage Waiver (DW) and flexible refueling service options (prepay, we refill, or you refill) at the time of rental.
The Enterprise branch on Ponderosa Drive highlights several unique and customer-centric features that distinguish it within the Christiansburg/Blacksburg market:
- Woman-Owned Local Operation: The business proudly Identifies as woman-owned, supporting diversity in local Virginia business ownership.
- Military Customer Support: Provides exclusive Active military discounts, a valuable benefit to the many military personnel and veterans in the state of Virginia.
- Neighborhood Accessibility: As a local branch (rather than an airport hub), it provides easy in-and-out service with dedicated On-site parking for customer vehicles.
- Full Accessibility Compliance: Features both a Wheelchair accessible entrance and a Wheelchair accessible parking lot, ensuring the facility is welcoming to all patrons.
- Multiple Payment Options: The acceptance of Credit cards, Debit cards, and NFC mobile payments (like Apple Pay or Google Pay) offers modern convenience at the counter.
- Dual Rental Agency Type: Serving as both a Car rental agency and a Van rental agency means customers have a single, reliable source for everything from a compact sedan to a 15-passenger van.
To book a reservation, confirm vehicle availability, or inquire about specific rental policies or discounts at the Christiansburg location, you can reach the office via:
- Address: 55 Ponderosa Dr NE, Christiansburg, VA 24073, USA
- Phone: (540) 382-7970
- Mobile Phone: +1 540-382-7970
For Virginia residents and visitors in the New River Valley area, Enterprise Rent-A-Car in Christiansburg is an excellent choice, particularly due to its local specialization and community-focused features. Its dual capacity as a primary Car rental agency and a Van rental agency makes it a versatile solution, whether you need a quick replacement car while yours is in the shop or a large vehicle for a group trip to a Virginia Cavaliers game or Shenandoah National Park.
A significant reason to choose this branch is the value it offers to specific community members. The provision of Active military discounts is a highly relevant benefit in a state with a large military presence. Furthermore, its identity as a woman-owned business speaks to a local, invested presence often appreciated by neighborhood customers. The commitment to full physical access, including a Wheelchair accessible entrance and parking, ensures that the entire process is convenient for everyone.
However, users must proceed with due diligence, especially concerning rental requirements. Customer experiences suggest that policies, particularly regarding required documentation or unexpected fees, can be a source of frustration if not clarified upfront. The best approach is to contact the branch at (540) 382-7970 to confirm all rental criteria, especially when using a Debit card to secure the rental or when complex situations arise. By clearly communicating needs and verifying details, Virginia customers can leverage the strength of a national brand—reliable fleet maintenance and a broad selection—with the convenience of a local, neighborhood branch that accepts modern payments like NFC mobile payments and offers easy On-site parking. For dependable, versatile vehicle access outside of the major airport hubs, this Christiansburg Enterprise location serves as a valuable local transportation partner.
Enterprise Rent-A-Car Details
From the business
- Identifies as women-owned
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Parking
- On-site parking
Enterprise Rent-A-Car Photos










Enterprise Rent-A-Car Location
Enterprise Rent-A-Car
55 Ponderosa Dr NE, Christiansburg, VA 24073, USA
Enterprise Rent-A-Car Reviews
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★ 5★ 4★ 3★ 2★ 1Let me start by saying this, when resources like this are “available” for those who are in need of a rental, it should never be the run-around gig. I came in requesting a rental, and met all the right criteria however, I wasn’t able to get it that day due to unforeseen circumstances. I came back two weeks later, with everything they’ve asked me to bring but when I got there, it was another excuse to why they couldn’t rent a vehicle to me. When I asked why, he told me something completely different from what he told me from the first visit. It’s unethical and unprofessional.
October 17 · Rocket GirlsI have rented from enterprise a lot of times over the past year that I have lived here. I can safely say that I have had a stressful experience veery single time. My most recent rental experience has by far been the worst one yet. The staff do not communicate with each other and their rules change every week for some reason. I was also billed for an expense that was not communicated to me previously and the staff were not accommodative of my issues with them.Truly pathetic customer service.
August 18 · Pratima MaheshThis was the most stressless rental I've ever had. The employees were very accommodating and friendly. My car was ready when I got to Christiansburg and I was driving away in less than 10 minutes. Returning the car was probably less than 5 minutes. All in all an excellent car and an excellent experience. Highly recommend!
August 22 · NancyThe employees at the Christiansburg Enterprise are always friendly and efficient. My pick up and drop off always go smoothly and I can rely on quality and service when I rent a car from here.
August 22 · Susan SchulzStaff was quick getting us in and out. Car was clean and well detailed. It had too many dents, dings and scratches. You could tell were some were touched up. Hubcap was missing and windshield had a small crack. Disappointed that we had to use our phones for navigation since the car didn't support Android auto and that wasn't explained to us.
June 17 · John Walkup
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