Enterprise Rent-A-Car Introduce
For residents and visitors in the Northern Pittsburgh suburbs, Enterprise Rent-A-Car's Cranberry Township branch serves as a prime resource for reliable and flexible transportation solutions. Situated in the bustling commercial heart of Butler County, this location offers the extensive fleet and professional service expected from a global brand, combined with a strong commitment to local community service. Whether you're a Cranberry Township local needing a vehicle for insurance replacement, a traveler arriving in the area, or a family requiring a spacious van for a trip across the Commonwealth, this Enterprise location aims to make the rental process simple and personable.
The core philosophy of Enterprise, often emphasized by its local branches, is centered around customer-centric service. This particular location identifies as a women-owned business, demonstrating a commitment to diversity and community involvement that resonates well with Pennsylvania consumers. They aim to provide a friendly, efficient experience from the moment you call or walk in, a key factor that differentiates a great rental experience from a merely satisfactory one. The staff at the Cranberry branch are tasked with maintaining a well-cleaned and serviced fleet, ensuring that every customer drives away in a vehicle that meets high standards of readiness and quality.
As both a comprehensive Car rental agency and Van rental agency, the Cranberry Township location stocks a wide array of options to meet diverse needs—from compact, fuel-efficient sedans perfect for solo errands in the 16066 area, to larger SUVs and passenger vans designed to handle family vacations or group outings. Their readiness to handle complex rental situations, such as insurance replacements, is a vital service that helps local drivers stay mobile when their own vehicle is out of commission.
Location and Accessibility
The Enterprise Rent-A-Car branch is ideally located in Cranberry Township, a major hub just north of Pittsburgh. Its position directly on Route 19 (Perry Highway) places it in an easily accessible area for traffic flowing from Interstate 79 and the Pennsylvania Turnpike (I-76), making it a convenient stop for a broad range of western Pennsylvania users. The facility is strategically situated to serve communities like Mars, Warrendale, Wexford, and Butler.
The full contact information for the branch is:
Address: 20840 Rte 19, Cranberry Twp, PA 16066, USA
Phone: (724) 742-0888
Mobile Phone: +1 724-742-0888
In adherence to providing service for all members of the community, this facility ensures physical access is not an obstacle:
- The location features a wheelchair accessible entrance, allowing for easy, step-free entry into the office.
- Dedicated wheelchair accessible parking is available, providing convenience for renters with mobility challenges.
Services Offered
The Cranberry Township Enterprise branch provides an extensive range of rental services designed for both personal and corporate use. Their comprehensive offerings and flexible policies cater to numerous scenarios:
- Diverse Vehicle Fleet: Renters can choose from a broad selection of vehicles, including economy cars, compact, intermediate, and full-size sedans, standard and large SUVs (with seating for up to five passengers), minivans, and passenger vans (such as 12- and 15-passenger models). Luxury vehicles are also typically available for special occasions or premium business travel.
- Van and Utility Rentals: Specializing as a Van rental agency, the location is a go-to source for group transportation and larger projects. Vehicle options include minivans, and various passenger vans for larger groups, ensuring reliable transport for sports teams, church groups, or large family gatherings.
- Insurance Replacement Rentals: They are experts in the insurance replacement process, providing direct billing and coordinating with insurance providers to secure a temporary vehicle quickly when a personal car is undergoing maintenance or collision repair.
- Flexible Payment Options: For ease of transaction, the branch accepts all major Credit cards, Debit cards, and supports modern payment methods, including NFC mobile payments, such as Google Pay or Apple Pay. Note that specific rental policies, particularly regarding the use of debit cards, should always be reviewed at the time of booking, as restrictions may apply to certain vehicle classes.
- Pick-up Service: A hallmark of Enterprise service is the ability to pick up customers, often from a repair shop or home address, making the process of getting a replacement vehicle much less stressful. Renters are encouraged to call the branch to confirm availability and geographic limitations of this service.
- Additional Protection Options: Customers are offered various optional protections, such as a Damage Waiver (DW), which, if accepted, waives or reduces the renter's responsibility for damage to the rental vehicle.
Features / Highlights
This Enterprise location is known for several distinguishing features that enhance the customer experience:
- Identifies as Women-Owned: The branch takes pride in being identified as a women-owned business, reflecting an effort toward inclusion and diverse ownership within the Cranberry Township business landscape.
- Active Military Discounts: In recognition of those who serve, the location actively offers discounts and special rates to active military personnel, a valuable benefit for service members and their families in Western Pennsylvania.
- Commitment to Customer Service: Customer feedback consistently praises the staff's personal touch, friendliness, and willingness to go "above what was expected," particularly for customers who find the rental process complicated or stressful. The team’s positive energy and efficiency are noted as key factors in simplifying the rental experience.
- Vehicle Cleanliness and Maintenance: The Cranberry Township team is noted for providing well-cleaned and serviced vehicles, which ensures reliability and peace of mind for renters traveling throughout Pennsylvania and beyond.
What is Worth Choosing?
For individuals, families, and businesses in the Cranberry Township and greater Pittsburgh area, choosing this Enterprise Rent-A-Car branch is highly recommended for its blend of corporate reliability and personalized local service. The consistent customer reviews highlighting the staff's exceptional kindness, good energy, and efficiency—even when "things actually got complicated"—speak volumes about the branch's operational standard.
The comprehensive fleet, which ranges from small cars for quick local needs to large passenger vans, ensures that virtually any transportation requirement can be met. Furthermore, the practical features such as wheelchair accessibility, the acceptance of debit cards, and the special benefit of Active military discounts make the service highly inclusive and accessible to the local Pennsylvania population. By choosing this location, customers can benefit from the confidence of renting from a trusted national brand while experiencing the personalized, friendly service of a dedicated local team, led by a women-owned business committed to professionalism and a pleasant, low-stress rental experience.
Enterprise Rent-A-Car Details
From the business
- Identifies as women-owned
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Enterprise Rent-A-Car Photos










Enterprise Rent-A-Car Location
Enterprise Rent-A-Car
20840 Rte 19, Cranberry Twp, PA 16066, USA
Enterprise Rent-A-Car Reviews
pickupcranberrydrivingSUVcallcleanmanagerfull sizeemployeesdiscount
★ 5★ 4★ 3★ 2★ 1Im always super nervous to rent a car. I just want someone to be kind, good energy, and make things as simple as they're supposed to be. Especially when im with family or my dad (who is a little older and doesn't like to go through these processes). Mike made that happen today. But actually everyone was really cool! Great energy, efficient, joked with my dad even when he was a little awkward (lol). Very grateful for him and for making this process super easy. We were on the fence about renting and decided that if it got complicated at all, we would just leave. Things actually got complicated, but Mike made it easy. Thanks, Mike!
July 22 · Josiah KenyonThe Cranberry Branch Rental Staff was very personal and friendly. They went above what was expected to make the rental experience pleasant. The vehicle was well cleaned and service and they followed up to made sure there was no issues during the rental period. I would highly recommend using the current Cranberry Twp. Branch Enterprise Rental as a place to rental a vehicle. Would give the overall rental a 5 star but the staff a 5 + star
September 21 · Timothy SpontakI’ve rented from this place multiple times in the last 7 years. Always had good experiences and have gotten rentals that were newer. When they didn’t have the rental class that I’ve booked, they’ve upgraded me to a higher category of vehicle. The only issue that I’ve encountered multiple times is the oil change warning lights. They need to change the oil to their rental cars more regularly so we are safe on the road. Overall, they will always be my first choice for rentals until I experience anything otherwise. Crazy to read all of these negative reviews on people not getting their rentals? Must be bad timing on their part because I’ve always have gotten my rentals. Knock on wood.
August 03 · Andy ShiehVery unfortunate that this location can not accommodate their reservations. Booked an SUV via phone. Upon arrival, was told a sedan was booked for my reservation. Was able to explain that per my phone call I was to be in an SUV and all that was done was a charged upgrade to a compact SUV. Took vehicle home and realized it was going to be a tight squeeze. When calling the store back was told my representative would get back to me after his break. Still have yet to receive a phone call return and am extremely disappointed with the customer service.
May 23 · Alexa MilsteinCalled 2 hours ahead to make sure that they had SUV’s to be rented. Drove an hour to get there just for them to tell us they don’t have any SUV’s. The reservation we made was non existent and that we shouldn’t trust their customer service. We are trying to go on a multi state trip with 3 people and are currently stuck in a compact car because they said they can get us swapped into a SUV at some point. We have tried twice now to swap out and both times we were told that they don’t have anything and to contact them later to set up “a reservation” to get a SUV. They told us to not call the care center and to call the location next time, and we tried to do that prior to arriving but they never picked up the phone. We waited on hold for an entire hour while we were driving there.
July 06 · Michael Hetric
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