We Rent Cars &Trucks Introduce
We Rent Cars & Trucks is a long-standing, locally-owned-and-operated business on Babcock Boulevard in Pittsburgh, PA, offering a unique blend of automotive services and rentals to the Western Pennsylvania community. Since 1992, this location has positioned itself as an alternative to the large national chains by focusing on competitive pricing and providing multiple essential services under one roof. Unlike many agencies that specialize solely in rentals, this facility operates as a full-service hub, functioning as a car rental agency, a truck and van rental agency, an auto repair shop, and an oil change service center.
The primary goal of We Rent Cars & Trucks is to serve the immediate needs of Pittsburgh residents and businesses, whether they require a temporary replacement vehicle after an accident or a cargo van for a local move. Their car rental fleet generally consists of compact and mid-sized, four-door automatic vehicles. A key distinction of their service is the "local use only" policy for all rentals, meaning their vehicles are intended for use within Allegheny County and the surrounding area. This focus allows them to concentrate on neighborhood demand rather than long-distance travel.
A significant draw for this location is the presence of the Kwik & Klean Oil Change Center, which provides fast, no-appointment-needed oil change services, often taking as little as 10 to 15 minutes. This dual business model provides exceptional convenience for local users, allowing them to handle both their rental and basic vehicle maintenance needs in a single stop.
While the business is highly praised by many long-time customers for its competitive prices, well-maintained vehicles, and the friendliness of some staff members, particularly for quick services like oil changes, potential renters should be aware of inconsistent experiences. Customer feedback highlights serious issues with customer service from certain male employees, including rudeness, a lack of professional conduct, and unhelpful responses to simple requests. Additionally, past policy statements from the company, as cited in reviews, indicate a very strict—and occasionally illogical—policy regarding initial payments, specifically stating that debit cards, check cards, and prepaid cards are not accepted for securing the initial rental, despite the business listing both credit and debit cards as accepted payment methods on their informational pages. Customers should call ahead to confirm the exact payment and deposit requirements for their specific rental to avoid frustration.
The location of We Rent Cars & Trucks on Babcock Boulevard in Pittsburgh makes it easily accessible for residents across the northern suburbs of the city, including Ross Township, Shaler, and the surrounding areas in Allegheny County.
- Address: 3332 Babcock Blvd, Pittsburgh, PA 15237, USA
Babcock Boulevard is a major commuter route, ensuring that customers can reach the facility quickly without navigating dense city traffic or airport rental congestion. This on-the-ground location supports the "local use only" nature of their rentals, providing convenient pick-up and drop-off access for Pittsburgh-area users. Customers looking for both rental and maintenance services will find the central placement beneficial for their weekly errands.
We Rent Cars & Trucks offers a comprehensive range of automotive and rental services, distinguishing it from single-focus competitors.
- Car Rentals: Daily, weekend, weekly, and monthly rentals of compact and mid-sized, 4-door automatic vehicles for local use within Allegheny County and the surrounding area.
- Truck Rentals: Rental of utility vehicles, including essential Cargo Vans and 16-foot moving trucks, often equipped with tuckaway liftgates, specifically for local moves and hauling needs.
- Van Rentals: Dedicated rental service for vans, likely cargo or small passenger vans, to support commercial or personal transport needs.
- Insurance Replacement Rental: A specialized service focusing on providing quick replacement vehicles for customers whose personal cars are in the auto repair shop, with the ability to direct-bill many insurance companies to streamline the process.
- Oil Change Service (Kwik & Klean): Express, stay-in-your-car oil changes typically performed in 10-15 minutes, with no appointment necessary, offering high convenience for the Pittsburgh community.
- Auto Repair Shop Services: Functioning as a general auto repair shop, offering maintenance and service beyond basic oil changes to support both their rental fleet and local customer vehicles.
The core advantages of using We Rent Cars & Trucks stem from its hybrid business model and local focus.
- Locally-Owned and Operated: Serving the Pittsburgh community since 1992, offering a personalized approach that stands in contrast to impersonal national chains.
- No Appointment Oil Changes: The Kwik & Klean Oil Change Center is a major convenience, saving customers time with fast, walk-in service typically completed in a quarter-hour.
- Specialized Truck and Van Fleet: Provision of practical vehicles like 16-foot moving trucks with liftgates and cargo vans, specifically catering to local moving and business logistics within the county.
- Competitive and Affordable Rates: Customers frequently cite the highly competitive prices for well-maintained vehicles as a primary reason for choosing this location.
- Insurance Direct Billing: The ability to direct-bill insurance companies for replacement rentals simplifies the process for customers dealing with vehicle repairs.
- Payment Acceptance: The business accepts both Credit Cards and Debit Cards for payment, offering flexibility, although be advised that the policy for using debit cards for the initial deposit or qualification can be exceptionally strict—call ahead to verify cash or debit card acceptance for the initial hold.
- Well-Maintained Vehicles: Despite isolated reports of vehicle cleanliness issues, the rental fleet is generally described by repeat customers as being well-maintained.
To check vehicle availability, confirm oil change service times, or discuss insurance replacement rentals in the Pittsburgh area, customers should use the following contact details.
- Address: 3332 Babcock Blvd, Pittsburgh, PA 15237, USA
- Phone: (412) 367-3131
- Mobile Phone: +1 412-367-3131
It is highly recommended that renters, especially those planning to use a debit card or seeking specific payment arrangements, call the business directly to verify the most current rental policies and secure their reservation with the friendly staff, such as 'Lisa', who has been noted for providing professional customer care.
We Rent Cars & Trucks in Pittsburgh is an ideal choice for the Pennsylvania local user who values convenience, affordability, and the dual benefit of a combined rental and maintenance facility. This business is truly worth choosing when your needs align with its specific local strengths.
The most compelling reason to choose this company is the combination of highly competitive pricing on rental vehicles and the unmatched convenience of the no-appointment, quick oil change service. The 'Kwik & Klean' service, often taking only 15 minutes, provides a unique time-saving opportunity that few competitors can match. Furthermore, for those in need of insurance replacement vehicles, the ability to direct-bill the insurance company is a significant, hassle-reducing benefit. For businesses and residents in the North Pittsburgh region, the reliable fleet of local-use cargo vans and moving trucks is a specialized and essential offering.
However, potential customers must choose wisely and prepare for the potential of inconsistent customer interactions. To ensure a smooth transaction, local users are advised to be meticulous in their planning:
- Always Confirm Payment: Due to conflicting public information and strict historical policies, verify that your credit card or debit card meets all their stringent requirements for the initial hold before you arrive.
- Utilize the Right Staff: If possible, seek out staff members known for excellent service, such as 'Lisa', for complex transactions to avoid the reported rudeness from other employees.
- Focus on Utility: Choose this location when you need a well-maintained, affordable vehicle for 'local use only'—particularly a van, moving truck, or an insurance replacement car—and when you can capitalize on the express oil change service.
In summary, this local Pittsburgh business offers a fantastic value proposition centered on utility and speed, but success requires the customer to be assertive and prepared regarding payment and policy details to navigate the noted service inconsistencies. For a quick oil change, it's highly recommended; for a rental, be prepared and you will likely benefit from the great rates and local focus.
We Rent Cars &Trucks Services
Car Rental Agency
- Car Rentals
- Truck Rentals
- Oil Change Service
- Van Rentals
- Insurance Replacement Rental
We Rent Cars &Trucks Details
Payments
- Credit cards
- Debit cards
- Credit cards
We Rent Cars &Trucks Photos










We Rent Cars &Trucks Location
We Rent Cars &Trucks
3332 Babcock Blvd, Pittsburgh, PA 15237, USA
We Rent Cars &Trucks Reviews
priceoil
★ 5★ 4★ 3★ 2★ 1I get my oil changes done here and have rented a moving truck on occasion here as well. Every time I come here the owner and staff have always been so friendly and the service has always been quick so you can continue with your day. Prices are great and I love that I don’t need an appointment for an oil change! Highly recommend!
December 28 · barb hUPDATE:One Bad Apple doesn't completely spoil the barrel, however, it almost does. I have rented from We Rent Cars and Trucks on multiple occasions because they have well-maintained vehicles at highly competitive prices.On multiple occasions I have encountered a man who works there who simply doesn't understand customer service and basic professional conduct. He has been extremely unfriendly and very unhelpful to me, and I have observed other customers experiencing similar interactions with him. When I was there the last time, I explained to him that I would like to change the card on which the charges were placed and he responded in a very negative and angry way. He said to me at 7:53 a.m., "Well you're going to have to wait until 8am when Lisa gets here." I replied to him by saying that there was no need for rudeness and poor treatment of a customer who simply wants to pay a different way, and that waiting 7 minutes would be no problem at all. My comment was met with anger and a great deal of eye-rolling.This business may rent cars and trucks but they must also provide customer service in the process of doing so. Except for Lisa, who is very friendly unprofessional, most the other employees with whom I have interacted here have been less than accommodating and conduct themselves seemingly without any manners, most of all the Male employee references earlier. I wish I could understand what goes through the mind of a rude employee in 2020 when anyone can post reviews about their experiences, thus mirroring the truth and asserting accountability into the equation. I will figure out the name of this employee and post an update soon.Ironically, one of the male employees helped me retrieve my box cutter which I had dropped in a crevice of the cargo van I had rented. He tried with several tools, but in the end the 12" vice grip pliers I provided did the trick. Strange how one or two of employees will go the extra mile for you here, and the rest of them seem to be total grouches, one much more so than the rest.FROM 2 YEARS AGO:My experience involved an interaction on the phone. The rep said that no amount of money was sufficient for renting a car without a credit card. Debit cards are not accepted regardless of how much balance you have in your account. The rep even refused to consider a cash payment in excess of the total value of the car for a 48 hour rental. He wouldn't rent a $7K vehicle for $10K in cash or debit card hold. This defies logic. There is no reason to refuse an offer like this unless you just don't understand basic business. Additionally, the rep was far from courteous on the phone.
February 01 · Jennifer O' ReallyThis place is awful! I rented a car for a month that ended up costing around $1000 total. The guy who was checking out my return asked me to go fill the gas. Which I did. And then he asks me to start detailing the car with him. Saying that a few empty coke bottles were more than "regular wear and tear". I laughed in his face and said I was getting along with my day. When your paying the monthly equivalent to a 60k car with ins., There's no reason to beat up a customer over a few pop bottles.
March 20 · Collin SmithGreat place for a quick and reasonably priced oil change. They have never tried to upsell me on any other goods or services. This is where I recommend friends and family go for oil changes.
November 01 · Mitchell HoysonMy girlfriend and I rented a car there and the lady who helped us failed to put my insurance on the rental agreement even though she put my girlfriends insurance on. It even states in their policy the BOTH drivers must have insurance on the agreement to even rent the car. She broke her own company's rules and still rented the car to us.Well I was involved in an accident and now may possibly be sued by a recovery company because the lady at the rental place failed to put my insurance on the agreement and my girlfriends insurance won't cover me because I'm not on her plan.Horrible service, horrible experience, I will never rent from them again and will tell everyone I know never to rent from them.
October 24 · R V
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