Enterprise Rent-A-Car

- 110 Ten Pin Ln, Louisville, KY 40207

For many residents and visitors across the Bluegrass State, reliable and flexible vehicle access is essential for navigating the bustling city life of Louisville, covering the corporate demands of Lexington, or exploring the picturesque scenery that makes Kentucky famous. When you need a vehicle—whether your car is in the shop, you’re coordinating a family trip to the Derby City, or you require a spacious van for a large group event—the Enterprise Rent-A-Car branch in the St. Matthews area of Louisville is a trusted and convenient option.

The Enterprise location at 110 Ten Pin Lane serves as a comprehensive hub for all your temporary transportation needs, specializing as both a dedicated Car Rental Agency and a full-service Van Rental Agency. This neighborhood branch is known for focusing on the 'home city' segment of the rental market, often assisting customers who require a temporary replacement vehicle while theirs is being serviced or repaired at a local collision center. This local focus helps ensure the team is deeply familiar with the needs of the Kentucky community they serve.

Beyond the standard vehicle offerings, this particular location has distinguishing qualities that enhance the customer experience. Notably, this Enterprise Rent-A-Car branch proudly identifies as woman-owned, reflecting a commitment to diversity and community leadership within the Louisville business landscape. Furthermore, the commitment to professional and efficient service is frequently highlighted by customers, showcasing a team that strives to go the extra mile, even when faced with scheduling challenges.

Location and Accessibility

Conveniently situated in the St. Matthews neighborhood, the 110 Ten Pin Lane location offers easy access for residents throughout Louisville's East End and surrounding areas. Its placement makes it an accessible choice whether you are picking up a rental due to a local insurance claim or simply require a vehicle for a weekend excursion across Kentucky.

• Geographic Area: Located in the St. Matthews area of Louisville, KY, offering service to surrounding Jefferson County communities.
• Accessibility Entrance: The branch features a wheelchair accessible entrance, ensuring ease of entry for all customers, including those with mobility devices.
• Parking: Customers will find a dedicated wheelchair accessible parking lot, simplifying the process of arrival and departure for all patrons requiring these accommodations.
• Nearby Landmarks: The location is easily found near local retail centers and key road arteries in the Louisville East End, providing a quick drop-off and pickup experience away from the congestion of the airport.

Services Offered

As a full-service transportation solutions provider, the Enterprise branch offers a deep and varied fleet designed to meet practically any need a Kentucky traveler or local could have.

• Standard Car Rentals: A wide selection of vehicles ranging from cost-effective Economy and Compact cars for solo travelers to Full-Size and Premium Sedans for business or comfort.
• SUV Rentals: Utility Vehicles in various sizes (Compact, Standard, and Full-Size) perfect for family road trips, outdoor Kentucky adventures, or managing unpredictable weather.
• Minivan Rentals: Spacious 7- and 8-passenger minivans for comfortable family travel and group transport, such as the Chrysler Pacifica or similar models.
• Passenger Van Rentals: Large 12 and 15 Passenger Vans are available for charter groups, church outings, sports teams, or any large event transportation needs across Kentucky.
• Pickup Truck and Cargo Van Rentals: Specialized vehicles like pickup trucks and cargo vans are available for light moving, business hauling, or DIY projects.
• Insurance Replacement Rentals: Focused support for customers needing a rental vehicle while their personal car is being repaired following an accident.
• One-Way Rentals: Options to rent a vehicle from this Louisville location and drop it off at another Enterprise branch, accommodating travelers moving through Kentucky or out of state.

Features / Highlights

This local branch distinguishes itself with features that add value and convenience to the overall rental process for customers in the Louisville metro area and beyond.

• Woman-Owned Business: Proudly identified as a woman-owned business, supporting diversity in the Louisville business community.
• Active Military Discounts: The branch offers special rates and discounts specifically for active military members, government personnel, and veterans, acknowledging their service.
• Diverse Payment Options: Flexibility in transactions, accepting various methods including major Credit Cards, Debit Cards (subject to specific rental requirements), and modern NFC Mobile Payments.
• Commitment to Customer Service: Demonstrated dedication to resolving issues efficiently, as evidenced by staff members who are willing to bring in vehicles from other locations and provide complimentary rides to ensure customer satisfaction.
• After-Hours Drop-Off: While after-hours returns may not be available at this specific neighborhood location, the operating hours are generally conducive for most day-to-day rentals (check specific hours when booking).
• Enterprise Plus® Program: Customers can utilize the Enterprise Plus rewards program to earn points toward free rental days and access special promotions.

Contact Information

For reservations, inquiries about vehicle availability, or questions regarding specific rental policies at the Louisville St. Matthews location, please use the following contact details:

• Address: 110 Ten Pin Ln, Louisville, KY 40207, USA
• Local Phone: (502) 896-9988
• Mobile Phone: +1 502-896-9988

What is Worth Choosing Enterprise Rent-A-Car at Ten Pin Lane?

When seeking a rental car in the Louisville area, especially in St. Matthews, choosing this Enterprise branch is a valuable decision for several compelling reasons centered on reliability, community support, and customer care.

Firstly, the branch’s position as a woman-owned business provides an opportunity for Kentucky customers to support diverse local entrepreneurship while receiving the benefits and reliability of a nationally recognized brand. Combined with their explicit offering of active military discounts, this location shows a clear dedication to supporting key segments of the local community.

Secondly, the commitment of the management and team to problem-solving and personalized service stands out, as is sometimes hard to find in the rental industry. One customer's experience highlights this perfectly: despite an inventory hiccup (a reserved vehicle wasn’t physically on the lot), the manager “made sure one was brought in from another branch and ready for me right on time.” This proactive and efficient response, coupled with their willingness to “go above and beyond again” by offering a ride-share saving ride to the customer’s final destination, illustrates a high-touch, human approach to customer care. This level of dedication is a significant benefit for anyone who values time, efficiency, and a friendly face during their rental transaction.

While the nature of the industry occasionally results in customer service challenges—as noted in one negative review—the overall commitment, flexibility in payment (including NFC mobile options), and the wide range of available vehicles, from small cars to large passenger vans, confirm that Enterprise on Ten Pin Lane remains a dependable and versatile choice for temporary vehicle access in Louisville, Kentucky. It is the perfect option for those who need reliable transportation backed by a local team that genuinely strives for an outstanding, effortless experience.

Enterprise Rent-A-Car

110 Ten Pin Ln, Louisville, KY 40207, USA