National Car Rental Introduce
When you land at Lexington’s Blue Grass Airport (LEX), getting on the road quickly and smoothly is essential for both your business agenda and your leisure travel plans across the Commonwealth of Kentucky. National Car Rental, conveniently located within the airport terminal, offers a streamlined solution designed for efficiency and customer satisfaction. This agency is a key player in the LEX car rental market, providing not only a wide array of reliable vehicles but also a service experience that many travelers depend on for their consistent professionalism.
A unique point of pride for this location is its identification as a women-owned business, which reflects the diversity of entrepreneurship thriving in the Lexington area. The National Car Rental team at 4000 Terminal Dr is committed to offering excellent on-site services. While one customer review details a frustrating experience involving unexpected additional fees for deposits and extra drivers—a reminder to always verify all final costs at the time of reservation—another highlights the excellent, seamless process, praising an employee named Jayla for being "friendly, kind and gave me a nice car for the week." The quick, easy breezy return process is also a noted benefit, particularly for frequent travelers.
National Car Rental at the Lexington Blue Grass Airport is situated at 4000 Terminal Dr Ste 103, providing immediate access to a quality fleet of rental cars for arriving passengers. As a Car rental agency with a reputation for speed, especially among its Emerald Club members, the Lexington location caters efficiently to the needs of travelers who value a quick, no-hassle start to their trip. This location is particularly noted for being a women-owned business, a distinguishing feature that contributes to the local business landscape.
The vehicle selection at National is comprehensive, aiming to cover every possible need, whether you are in town for a quick business trip or a longer family vacation exploring Kentucky’s distilleries, horse country, and natural parks. The available fleet typically includes economy cars for budget-conscious travel, comfortable full-size sedans like the Chevrolet Malibu, a variety of SUVs such as the Nissan Rogue, and even specialty vehicles for those looking for a premium driving experience. The combination of a large inventory, on-site convenience, and key benefits like active military discounts makes National a competitive choice for anyone renting a car in the Lexington region.
Customer feedback underscores a strong operational focus. The cars themselves are often described as "excellent" and "ready to go" upon arrival. However, new renters should take the advice of one customer and diligently confirm all deposit requirements and potential fees, such as daily charges for additional drivers, upfront to avoid unexpected charges that can significantly raise the final bill. The goal of the professional staff, as attested by a positive customer review, is to ensure a friendly, kind, and seamless experience from pick-up to drop-off.
The advantage of an airport-based rental counter cannot be overstated, and National Car Rental at LEX offers maximum convenience. Found at 4000 Terminal Dr Ste 103, the rental desk is located inside the Blue Grass Airport terminal itself. This Onsite Services setup allows customers to complete their paperwork and get their keys without the delay of waiting for a shuttle bus to an off-site facility. This is a significant benefit for time-sensitive business travelers and families with children and luggage.
Furthermore, the facility is committed to full accessibility for all customers. National Car Rental at the Lexington Blue Grass Airport provides a Wheelchair Accessible Entrance, ensuring ease of access into the main rental area. Additionally, designated Wheelchair Accessible Parking Lots are available, which further simplifies the process for customers with mobility challenges, ensuring a smoother start and end to their rental experience. This commitment to accessibility is a crucial part of serving the diverse travel community of Kentucky.
National Car Rental at LEX is structured to offer a fast, professional, and comprehensive range of services, catering particularly to the frequent traveler and the time-conscious airport passenger.
- Onsite Rental Services: Convenient counter services located directly inside the Lexington Blue Grass Airport terminal, facilitating immediate pick-up and drop-off.
- Diverse Fleet Selection: A broad inventory of vehicles is available, ranging from fuel-efficient economy and compact cars to full-size sedans, various classes of SUVs (including the popular Chevrolet Equinox), minivans, and luxury options.
- Active Military Discounts: Special contracted rates and discounts are offered for U.S. government personnel, active-duty military members, retired employees, and veterans for both official duty and leisure travel.
- Enhanced Loyalty Program: Emerald Club membership provides elite benefits like skipping the counter, choosing your own vehicle from the Emerald Aisle (for midsize and above rentals at the reserved midsize rate), and no second driver fees for family and business associates.
- Flexible Payment Options: The agency accepts major payment methods, including all widely used Credit Cards and Debit Cards, along with modern NFC Mobile Payments for secure transactions.
The National Car Rental location in Lexington stands out for several customer-centric features and key business differentiators that enhance the rental experience.
- Proudly Women-Owned: The business identifies as women-owned, contributing to the local diversity of successful enterprises in the Kentucky business community.
- Emerald Club Efficiency: National's loyalty program is highly valued for allowing members to bypass the counter entirely and select their own car, significantly accelerating the rental process upon landing.
- Seamless Accessibility: The facility includes a Wheelchair Accessible Entrance and Wheelchair Accessible Parking Lots, demonstrating an inclusive approach to customer service.
- Commitment to Military: The provision of Active Military Discounts ensures that service members and veterans traveling for any reason can access preferential rates.
- Modern Transaction Methods: Payment flexibility is ensured through the acceptance of Credit Cards, Debit Cards, and the convenience of NFC Mobile Payments.
For general inquiries, reservations, or specific questions about your rental agreement at the Lexington Blue Grass Airport location, please use the following contact information:
- Address: 4000 Terminal Dr Ste 103, Lexington, KY 40510, USA
- Phone: (844) 887-8401
- Mobile Phone: +1 844-887-8401
Choosing National Car Rental at the Lexington Blue Grass Airport is particularly advantageous for Kentucky residents and frequent travelers who prioritize speed and efficiency. The on-site location is a primary benefit, eliminating the extra steps and time associated with off-airport rental services. However, the most significant highlight for many is the renowned Emerald Club program, which permits members to skip the counter and directly choose their vehicle from the 'Emerald Aisle' fleet. For the busy professional or repeat traveler, this feature alone can save considerable time and frustration.
The agency’s dual commitment to the community, as identified by its status as a women-owned business, and its provision of Active Military Discounts also make it an attractive choice for many local users and visitors alike. When combined with the guaranteed accessibility of the facility, National at LEX proves to be a well-rounded and considerate service provider. While one customer noted a significant discrepancy between the quoted price and the final cost due to unmentioned deposit and extra driver fees, the core sentiment regarding the car's quality and the ease of the return process was very positive, citing "seamless" service and "easy breezy" returns. This suggests that while careful attention must be paid to the final cost breakdown during the reservation process, the operational experience, particularly for Emerald Club members, is highly efficient and reliable. For a quick exit and a quality car in Lexington, National is an option well worth considering.
National Car Rental Details
From the business
- Identifies as women-owned
Service options
- Onsite services
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
National Car Rental Photos










National Car Rental Location
National Car Rental
4000 Terminal Dr Ste 103, Lexington, KY 40510, USA
National Car Rental Reviews
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★ 5★ 4★ 3★ 2★ 1Car was awesome. Exactly what we ask for when I reserve the car they told me a price of $508 I said is that the final price no taxes no fees of surcharges yes $508! When we get to pick up the car They tell us we owe a $300 deposit we get it returned when we got back was upset over it, but I understand so we didn't mind a $300 deposit was talking to the lady ask her if we Had extra drivers, Would wait need to show their drivers license? She said yes when they come back come into town to stop by and show their drivers license and that would be fine. Never mentioned it cost so when they got there, it was gonna cost them $15 a day for each driver to drive the car! So the $508 car cost us 860.00. Will never rent another car from you! Have we been told the truth? It would've been OK but we weren't! The card itself was excellent exactly what we asked for. Was ready to go when we got there to pick it up.
June 30 · Linda McMillanNational is my go to for rental cars. The process at this airport was seamless. Jayla was great! She was friendly, kind and gave me a nice car for the week. Returning the car was easy breezy.
February 02 · Johannah C.I had been hesitant to rent from national because I had heard they were way more expensive than competitors. Instead, they were reasonably priced and more importantly, unlike Enterprise, made sure the car I reserved was actually there to be picked up. And it was extremely short notice! Everyone was great, and I will definitely rent with them again.
July 08 · Delores RigdonNational I my go to. I rent a lot and it's nice to be able to choose your ride at most locations when you have status. But when flying into smaller airports their customer service members seem to lack in ability to make decisions on the customers behalf.
July 24 · Eric MillerJada at National LEX did a phenomenal job. The service was professional, inventory selection extensive. Moreover, it was quick and easy. I rented a 2024 Ford Bronco. Jada upgraded me to my ideal vehicle at no additional charge.
May 23 · Blazer Smith
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