ENS Transport

- 5704 Brainerd Rd #104, Chattanooga, TN 37411

For residents and healthcare providers across the Tennessee region, particularly in and around Chattanooga, reliable transportation is often more than just a convenience—it's a critical component of wellness and necessary care. While the term “car rental” typically brings to mind a standard vehicle for leisure or business travel, the services offered by ENS Transport represent a vital, specialized sector of the local transportation landscape. ENS Transport is not a typical rental agency offering standard sedans and SUVs; rather, it is a dedicated and highly professional non-emergency medical transportation (NEMT) and handicapped transportation service.

ENS Transport fills a crucial gap for individuals who require more than a standard taxi or rideshare service to reach their destinations, especially those with limited mobility, those requiring the use of a wheelchair or stretcher, or those needing to travel for medical care. Their commitment, as reflected in customer feedback, is to provide compassionate, dependable, and timely service, ensuring that clients—from the elderly to those with special needs—can confidently attend scheduled appointments, undergo necessary treatments, or manage facility transfers with ease and dignity. The company, noted for its strong customer-focused approach built by founder Erica Stelle, has established itself as a reliable cornerstone of Chattanooga’s health and mobility support infrastructure. This is a specialized “rental” experience where the vehicle comes with a caring, trained driver and necessary equipment, delivering peace of mind alongside transportation.

The importance of a service like ENS Transport cannot be overstated in a community where medical appointments, physical therapy, and dialysis sessions are non-negotiable parts of life. Their operation focuses entirely on the client’s well-being and safety, contrasting sharply with conventional transportation that often lacks the necessary accessibility and trained personnel. When seeking a vehicle solution for someone with specific mobility or medical needs in Tennessee, ENS Transport should be viewed as the professional, tailored alternative to a mainstream car rental, providing a vehicle and full-service assistance.

The core of their service revolves around the secure and comfortable transport of clients who are ambulatory but require assistance, those in wheelchairs, and even those needing stretcher-equipped travel. This level of specialization means they operate a fleet equipped with accessibility features, driven by personnel trained not just in safe driving, but also in client care, including basic first aid and CPR. For families and care coordinators, knowing that a loved one’s ride is handled by a team committed to punctuality—even for early morning pickups—and safety is invaluable. This professionalism and specialization is what truly sets ENS Transport apart in the broader Tennessee transportation sector.

ENS Transport is conveniently located in Chattanooga, Tennessee, making it accessible to a significant portion of the region's population that relies on their unique services. The physical address is situated in a practical area for dispatching vehicles efficiently across the city and surrounding areas.

The facility itself prioritizes accessibility for its clients and visitors. Key accessibility features at their location include:

• Wheelchair accessible entrance, ensuring all clients and their representatives can easily enter the premises.
• Wheelchair accessible parking lot, providing dedicated and safe spaces for drop-offs and pickups.

ENS Transport provides a comprehensive suite of specialized transportation services designed to meet the diverse non-emergency medical needs of their Tennessee clientele. Their offerings ensure that all individuals, from those requiring minimal assistance to those who are completely non-ambulatory, can travel safely and comfortably.

• Ambulatory Transportation: Services for clients who are mobile and require basic assistance or accompaniment to their destination.
• Wheelchair Transportation Services: Dedicated vehicles equipped with wheelchair accessibility, including ramps, ensuring secure and dignified transport for clients using wheelchairs.
• Stretcher/Van Stretcher Transport: Transportation services for clients who must remain lying down during transit, utilizing specialized van stretchers.
• Dialysis Transportation: Reliable, scheduled transport to and from vital dialysis treatments.
• Medical Appointments & Facility Transfers: Covering a wide range of needs, including transport to dentist appointments, eye doctor visits, physical therapy, rehabilitation appointments, and transfers between assisted living facilities, independent living facilities, hospitals, or medical centers.
• Health & Behavioral Health Treatment Transport: Discreet and safe transportation to and from various forms of health and behavioral health treatments.
• Emergency Room (ER) Follow-up: Non-emergency transportation home from the emergency room or transport for follow-up care.
• Pick Up and Drop Off Services: Coordinating timely and direct transportation to ensure clients are on schedule.
• Prescription Pickups: Assistance with essential errands, including the retrieval of necessary medications.
• Special Needs Transports: Customized transportation assistance for individuals with various special needs.
• Hospice Care Transportation: Compassionate and gentle transport for individuals receiving hospice care.
• Schedule Appointments: Assistance with managing and keeping to a transportation schedule, providing transportation assistance and coordination.

The distinct advantage of choosing ENS Transport over traditional options lies in their specialization and the high quality of care embedded in their service model. These features ensure a safe, comfortable, and reliable experience that a standard car rental or rideshare cannot replicate for this specific population.

• Wheelchair Accessibility and Ramps: Vehicles are equipped for full wheelchair accessibility, including the use of secure wheelchair ramps and restraints.
• Highly Trained Personnel: Drivers and caretakers are trained in crucial areas, including Basic First Aid and in client-centric care, offering an added layer of safety and confidence. Some staff members possess qualifications as CNAs (Certified Nursing Assistants), ensuring a higher standard of care during transit.
• Reliability and Punctuality: Clients frequently commend the company for being consistently on time, even for early morning pick-ups, a factor that is vital for medical schedules.
• Compassionate and Professional Staff: Customer reviews consistently highlight the staff’s amazing, nice, and caring demeanor, which is essential when dealing with vulnerable clients and their families.
• Flexible Payment Options: The service accommodates various payment methods, including insurance and private pay rides, which broadens access for local Tennessee residents.
• Versatility in Client Needs: The ability to transport ambulatory, wheelchair, and stretcher clients makes them a versatile provider for complex non-emergency needs.
• Focus on Family Peace of Mind: The staff works to make family members feel safe and secure about their loved one’s transportation arrangements.

To arrange transportation, inquire about services, or obtain a quote for a ride in the Chattanooga region, clients can reach ENS Transport using the following details:

Address: 5704 Brainerd Rd #104, Chattanooga, TN 37411, USA
Phone: (423) 498-3015
Mobile Phone: +1 423-498-3015

Choosing ENS Transport is an investment in specialized, reliable, and compassionate care for your essential travel needs in Tennessee. For those who require more than just a seat in a standard vehicle, this service offers a complete transportation solution tailored to medical and mobility requirements. What makes ENS Transport truly stand out is the dedication of its team, as evidenced by positive testimonials which emphasize the exceptional personal treatment clients receive.

The peace of mind that comes from knowing a loved one is being transported by a team that is not only punctual but also genuinely caring, cannot be underestimated. As one customer noted, the team is "amazing with the clients and making family members feel safe," highlighting the holistic approach to service that goes beyond simply driving from one point to another. The vehicles are equipped for safety and comfort, including necessary features like wheelchair ramps and the capacity for stretcher transport, which are essential for many in the community.

Furthermore, in the context of critical medical treatment, timeliness is paramount. The feedback that "they are never late and are always there with a smile" speaks volumes about the professional discipline and warmth of their staff. For medical appointments that rely on strict adherence to a schedule, this reliability is non-negotiable. While the cost for self-pay services may be viewed as an investment, the value delivered—professionalism, punctuality, a caring demeanor, and specialized assistance like helping to load and unload a client—clearly justifies the expenditure for a premium, non-emergency "car rental" experience where the driver is also a trained caretaker. ENS Transport is worth choosing because they offer a dedicated, professional, and genuinely caring transportation service that puts the needs of Chattanooga’s medically and mobility-challenged population first.

ENS Transport

5704 Brainerd Rd #104, Chattanooga, TN 37411, USA