Enterprise Rent-A-Car Introduce
For residents and visitors navigating the vast West Valley of the Phoenix metropolitan area, reliable transportation is not merely a convenience—it’s a necessity. The Enterprise Rent-A-Car location at 4908 W Glendale Ave in Glendale, AZ, serves as a key local hub for vehicle rentals, catering to a wide array of needs, from temporary replacement vehicles to specialty van rentals for larger groups or moving projects. As part of a globally recognized brand, this branch offers the assurance of a large, diverse fleet combined with a local, community-focused presence.
This specific Enterprise location is noted for its dedication to an inclusive and welcoming environment, proudly identifying as a women-owned business. This distinction speaks to a commitment to diversity in the local business landscape and may indicate a heightened focus on personalized customer care, an attribute highly valued by Arizona locals when dealing with essential services like car rental. Whether you’re heading to a Cardinals game at State Farm Stadium, exploring the historic charm of Downtown Glendale, or preparing for an Arizona road trip to the Grand Canyon or Sedona, securing the right vehicle from a trusted local source is the first step toward a successful journey.
While the Enterprise brand is known for its extensive network and standard fleet options, local branch performance can vary. Reviews, including those indicating challenges with phone response times and discrepancies in vehicle availability, suggest that prospective renters should confirm their reservations, vehicle class, and any specific requirements—such as insurance or extended trips—directly and well in advance of their pickup time. The vast distances inherent to life in Arizona make having a confirmed, appropriate vehicle non-negotiable, especially during the extreme summer months. Transparency and proactive communication are always recommended to ensure a seamless experience.
The Glendale location aims to provide a reliable service for the community's diverse transport needs. As a local operation, it understands the unique demands of Arizona driving, from the need for comfortable, air-conditioned interiors during the summer heat to vehicles capable of handling the long stretches of freeway connecting the state’s major cities and attractions.
The Enterprise Rent-A-Car branch is conveniently located in the city of Glendale, a major component of the Phoenix West Valley. This non-airport location is highly accessible for local residents, insurance replacement customers, and businesses in the area, offering a straightforward alternative to the main Consolidated Rental Car Center at Sky Harbor Airport.
The address places it in a high-traffic commercial corridor, easily found and reached via major city streets.
- Address: 4908 W Glendale Ave, Glendale, AZ 85301, USA.
- Regional Access: Situated directly on West Glendale Avenue, the location is a short drive from major freeways like Loop 101, allowing quick travel to destinations across Phoenix, Peoria, and the surrounding West Valley suburbs.
- Neighborhood Convenience: It serves the immediate Glendale community, making it a practical choice for residents needing rentals for local repairs, short-term needs, or weekend travel plans within the state.
- Wheelchair Accessible Entrance: The facility provides an easy-to-use entrance for individuals utilizing mobility aids.
- Wheelchair Accessible Parking Lot: Designated parking spaces are available and conveniently located to ensure smooth access from your arrival to the front door.
As a full-service Enterprise branch, this location provides a comprehensive suite of rental offerings typical of a major national agency, with the added benefit of specializing in specific vehicle categories.
- Car Rental Agency Services: The core service is the rental of a diverse fleet of passenger vehicles, including economy, compact, mid-size, full-size cars, SUVs, and luxury models, catering to both leisure and business travel.
- Van Rental Agency Services: This location is specifically identified as a Van Rental Agency, which is critical for local customers. This service includes the rental of minivans, 12-passenger vans, and 15-passenger vans, perfect for large family trips, sports team travel, or group excursions across Arizona.
- Insurance Replacement Rentals: A primary focus for local Enterprise branches, assisting customers whose personal vehicles are undergoing repair due to accidents or mechanical issues.
- Payment Flexibility: The agency accepts various payment methods for customer convenience, including Credit cards, Debit cards, and modern NFC mobile payments.
Beyond its standard vehicle fleet, the Enterprise Rent-A-Car branch on Glendale Avenue offers specific features and operational highlights that make it stand out to the Arizona consumer.
- Identifies as Women-Owned: Operating as a women-owned business highlights the branch's commitment to diversity in ownership and may reflect a distinct focus on detail-oriented, supportive customer service, which can be a key factor for customers choosing a local provider.
- Active Military Discounts: The availability of Active military discounts is a significant highlight, offering valuable savings and showing support for the many military personnel and their families stationed in and around the Phoenix area, including Luke Air Force Base nearby.
- Comprehensive Fleet (Car and Van): Offering both standard passenger cars and specialty vans (12/15 passenger) ensures that the branch can meet a wider range of high-capacity transportation needs than a typical car-only agency.
- Commitment to Accessibility: Providing both a Wheelchair accessible entrance and a Wheelchair accessible parking lot demonstrates a commitment to serving the entire community and ensuring a barrier-free experience for customers with mobility challenges.
Customers are strongly encouraged to contact the branch directly to confirm reservations, vehicle availability, and specific rental terms, especially given the current feedback regarding occasional communication issues.
- Address: 4908 W Glendale Ave, Glendale, AZ 85301, USA
- Phone: (623) 931-9275
- Mobile Phone: +1 623-931-9275
The Enterprise Rent-A-Car at 4908 W Glendale Ave is an excellent choice for a specific profile of Arizona user, primarily due to its location, specialty fleet, and unique business attributes.
This Glendale branch is particularly worth choosing if:
- You Need Specialty Vehicle Rentals: The van rental designation is a major draw for groups, large families, or small businesses in the West Valley that need a 12- or 15-passenger van for an extended trip or event.
- You Qualify for Military Discounts: Active military personnel can benefit from advertised discounts, representing a tangible cost saving for essential temporary transportation.
- You Value an Inclusive Business: Choosing a locally identified women-owned business allows customers to support diverse ownership within the Arizona business community.
- You Require Accessible Services: The presence of accessible entrances and parking ensures a comfortable and convenient experience for all customers, which is not always a guaranteed standard.
- You are a Local Replacement Customer: For residents of Glendale, Peoria, or West Phoenix, the proximity of this location is far more convenient for picking up an insurance replacement vehicle than trekking to the PHX airport.
Enterprise Rent-A-Car Details
From the business
- Identifies as women-owned
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Enterprise Rent-A-Car Photos










Enterprise Rent-A-Car Location
Enterprise Rent-A-Car
4908 W Glendale Ave, Glendale, AZ 85301, USA
Enterprise Rent-A-Car Reviews
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★ 5★ 4★ 3★ 2★ 1No one will answer the phone. Called 10 times and still going. They also can't figure out how to work with insurance to get paid for a windshield that broke from a rock on the freeway. I have free glass coverage and 2 months later they still can't figure it out when my insurance agent said I have no deductible on glass repair. I know this, I have had several replaced no questions asked. This place is a joke. Don't rent here. -5 stars.
August 29 · JD SanchezWill never use enterprise and am scarred from ever renting a car again. I reserved a full size SUV and confirmed twice via phone it was available for a one way trip. Had a 5 minute conversation on the size necessity due to moving cross country after being homeless for a year and that the rental car was my only option of transportation to my only option for a home without ending back on the streets I. 115 degree heat during summer.I called an hour before I showed up to confirm the reservation and car availability. When I show up and wait for a while, I am informed they do not have any SUVs and the largest they have is a full size sedan. So I threw out half of my belongings to fit my stuff in the car and be able to drive it in accordance with safety laws.So not a good start but workable and didn't ruin anything other than losing half of my small amount of remaining possessions I didn't lose when I lost my home.Last night of my move before I was to arrive at my return location to drop off the car, it blew a tire on the highway which almost caused me to be hit by cara going 80mph since there was no shoulder to pull off too, no streetlights and it was dark outside. Enterprise told me with absolute certainty I didn't have to swap rentals and they'd just have a new tire put on since it just had a hole in one tire. This was completely false and after having no car for a full day, the 4 closest enterprises all said they had zero cars available despite 1-2 people returning my type of car in line immediately preceding my turn. That's whatever, I can work with it. Enterprise refused to assist so I had to call stores manually asking since the website and app are inaccurate with car availability.Second day goes by without a car and im stranded in blue springs Missouri still, unable to get to my home, having to shell out hundreds of dollars to stay in hotels waiting for a car rental i paid for and should be using. I ended up getting an economy sized sedan (smallest possible car and 2-3 sizes below what I paid full price for. I had to throw out half of my remaining belongings AGAIN because enterprise refused to swap me to an equivalent car. I had to spend a third day in town and use their dump to throw away things I can't afford to throw away. But I couldn't afford more.hotel stays and my 4 day move turning into a week.Enterprise is still charging me in full for two days of which I didn't have a rental at all at the rate for a full size sedan despite the downgrade halfway through the trip to a car with less safety features and has trouble turning over the starter and inability to hookup my GPS. All stuff I rely on especially when driving 1800 miles across the country by myself.I paid for their highest coverage as well. So I rented a car for 4 days and being charged for 7 and being charged for a full size sedan for all 7 days despite only having it for 2 or 3 days and then a much smaller car for the remaining days when I did actually have a car. Customer service refused any escalation to legal or in general and promised the stores area manager would call me and they never did.I can officially say I've never regretted a choice more than my decision to use enterprise.
September 20 · Brennen Hope4908 W Glendale location. My insurance reserved my vehicle, I picked it up the same day. THIS IS A BUSY LOCATION. There was a wait time but that is to be expected especially because again this location is busy and its location is a busy area. I did call before I went just to make sure they had a vehicle for me and they picked up right away. No issues with them on the phone. I got a car and I was on my way.The only thing I didn’t like about the pick up was the vehicle walk around. There was a small chip in the glass and when I said it she just brushed it off. So I took a picture of it. Then there was a small little dent on a side panel and again she repeated herself and said no big deal these little things are to be expected. Hmmm 🤔 no no they really aren’t because I don’t want them blamed on me. So I took another picture. That was the only issue.Now my review 31 days later! Yup I had my car for 31 days. My own vehicle took some time to fix! Easy return. The guy was nice. We went outside together, did the walk around. And off I went. I only waited about 2 minutes but I went early.Take away: Pick up and drop off within the first hour of them opening and things will move quickly. :) Thanks! I will rent from this location again.
September 13 · Bo Ld JThis location in Glendale was really excellent. The associate Stewart (? took the time to explain everything and got a great vehicle for me. In addition a female associate drove me to the garage nearby. Really excellent customer service at this location! I wish l lived closer. Thank you!
August 02 · Roxie HolmesJa’Shell Noah extremely professional communication very thorough made my first experience renting a car awesome. I am thankful for you being about your job! Thank you Kindly!!
September 05 · GABRIELLE GOMEZ
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