Enterprise Rent-A-Car

- 23735 Center Ridge Rd, Westlake, OH 44145

For residents across Northeast Ohio, the need for a reliable and convenient rental vehicle—whether due to a vehicle repair, a business trip, or a family vacation—is a frequent necessity. The Enterprise Rent-A-Car location at 23735 Center Ridge Rd in Westlake, OH, serves the Greater Cleveland area as a key neighborhood agency, offering a broad fleet of cars and vans designed to meet every local transport requirement. This branch is distinguished by its designation as a women-owned business, demonstrating a commitment to diverse local enterprise within the Ohio community.

The agency maintains the extensive fleet and professional standards expected of a national brand while operating with a localized focus on customer service. As evidenced by customer feedback, when the process is smooth, the experience is exceptional, often resulting in highly recommended vehicles like the fuel-efficient 2025 Toyota Camry. However, this location, like all high-demand rental providers in Ohio, can experience challenges related to peak season availability and staff consistency, which is important for prospective renters to note.

This article provides Ohio users with a factual overview of this Westlake location's offerings, accessibility, customer service highlights, and practical details to help ensure a stress-free experience for their next car or van rental need.

The Enterprise Rent-A-Car branch is situated in a highly convenient area of Westlake, making it easily accessible for residents across the western suburbs of Cleveland, including Bay Village, Rocky River, Avon, and North Olmsted.

The facility is located at:

• Address: 23735 Center Ridge Rd, Westlake, OH 44145, USA

A critical highlight of this location is its commitment to accessibility for all Ohio patrons:

• Wheelchair Accessible Entrance: Ensures ease of entry for all customers.
• Wheelchair Accessible Parking Lot: Provides designated, easy-to-access parking spaces for mobility-challenged users.

As a full-service Enterprise branch, the Westlake location offers a comprehensive range of rental solutions suitable for various personal and commercial needs across Ohio.

• Car Rental Agency: A vast and modern fleet featuring vehicles from economy and compact models (like the highly-rated Toyota Camry) for fuel-efficient travel, to mid-size and full-size sedans.
• Van Rental Agency: Specialized vehicles are available for group travel, large families, or small businesses, including minivans (7-8 passenger) and passenger vans (12- and 15-passenger options).
• SUV Rentals: A selection of SUVs and crossovers, ideal for navigating Ohio’s varying weather conditions and providing extra space for luggage or outdoor equipment for trips to Lake Erie or Cuyahoga Valley National Park.
• Vehicle Replacement Rentals: Services catering to customers whose personal vehicles are undergoing repair following an accident, often coordinating directly with insurance providers.
• Flexible Payment Options: The location accepts a wide array of payment methods for convenience:
  • Major Credit Cards
  • Debit Cards (subject to specific Enterprise policy requirements for verification)
  • NFC Mobile Payments (e.g., Apple Pay, Google Pay)

The Westlake Enterprise branch boasts several key features and corporate highlights that add value for the local Ohio renter.

• Women-Owned Business: This identification signifies the local operation is committed to diversity and empowering women in the Ohio business sector.
• Active Military Discounts: Enterprise offers a range of special rates and benefits to active-duty military members, veterans, and government personnel for both leisure and official travel, providing a valuable saving for the large military community in Ohio.
• Clean and Modern Fleet: The provided customer review noted the assigned vehicle was a clean, comfortable, and spacious 2025 model, underscoring the commitment to providing late-model, well-maintained cars.
• Professional Staff Support: When reservations are managed efficiently, the staff is described as "incredibly kind and professional," providing clear explanations and ensuring the customer "felt confident before leaving."
• Customer Choice on Pickup: The positive experience included being "given three cars to choose from," which enhances the customer’s satisfaction by allowing a preferred selection within the reserved class.
• Seamless Process (When Available): Despite inventory challenges, the final pick-up process was described as "smooth and easy," reflecting the successful execution of the rental transaction by competent team members.

Customers in the Westlake area are strongly encouraged to call this location directly to confirm the availability of specific vehicle types, especially high-demand models like vans or trucks (which may be limited at this particular neighborhood branch and potentially require booking through an Enterprise Truck Rental location), and to discuss current fleet status during peak seasons.

Address: 23735 Center Ridge Rd, Westlake, OH 44145, USA

Phone: (440) 250-7261

Mobile Phone: +1 440-250-7261

The Enterprise Rent-A-Car on Center Ridge Road in Westlake is worth choosing for Ohio customers who value fleet quality, accessibility, and potential savings through discounts. The presence of a modern fleet—demonstrated by the availability of a 2025 model—ensures customers are driving safe, reliable, and often fuel-efficient vehicles. This is crucial for long drives across Ohio or even quick commutes into Cleveland.

The officially recognized status as a women-owned business is an appealing factor for those who prefer to support diverse local enterprises. Coupled with the clear provision of active military discounts and excellent physical accessibility features, this branch is clearly designed to be inclusive and customer-friendly.

However, the provided reviews offer a necessary dual perspective: while the agency delivers a five-star experience when a vehicle is available and the staff is on point, customers must be aware that inventory scarcity, particularly for specialty vehicles like pickup trucks, can be a challenge during high-demand periods (like summer or following major weather events that cause accidents). This necessitates booking well in advance and confirming the reservation directly with the office, especially if a very specific vehicle type is required.

In summary, for local Ohio renters seeking a high-quality, comfortable car and a smooth, professional rental process, particularly those eligible for military discounts or needing accessible facilities, this Enterprise location remains a strong choice, provided they take the precautionary step of confirming vehicle availability, especially during busy seasons. The positive review showcases the excellent service potential that makes this a highly recommended local resource when circumstances align.

Enterprise Rent-A-Car

23735 Center Ridge Rd, Westlake, OH 44145, USA