Enterprise Rent-A-Car Introduce
For residents, students, and travelers throughout the heart of Virginia, dependable transportation is a necessity, and finding a local car rental agency that offers variety and convenience is key. The Enterprise Rent-A-Car branch located on Wards Road in Lynchburg, VA, serves as a primary hub for vehicle needs, whether you require a compact car for zipping around the Blue Ridge foothills or a passenger van for group travel across the Commonwealth.
This neighborhood location focuses on providing the well-known Enterprise fleet selection, ranging from standard economy and full-size sedans to SUVs and specialized vans. They cater to a broad clientele, including those needing insurance replacement vehicles, business travelers, or families planning a vacation along the Virginia coast. The branch prides itself on being integrated into the local community, which is particularly notable as this location identifies as a women-owned business, demonstrating a commitment to local enterprise and diversity within the industry.
Prospective renters should approach any booking with diligence, especially in high-demand areas like those serving local universities or major commercial centers. While the company strives to meet every reservation, customers have occasionally reported issues with unexpected vehicle shortages, underscoring the importance of direct confirmation, a best practice for any urgent travel situation.
The Enterprise Rent-A-Car facility is strategically positioned on a major commercial thoroughfare in Lynchburg, making it highly accessible from various parts of the city and surrounding areas. Wards Road is a central artery, ensuring that the branch is simple to reach for local pick-ups.
The full contact information for the location is:
Contact Information
Address: 2100 Wards Rd, Lynchburg, VA 24502, USA
Phone: (434) 237-5656
Mobile Phone: +1 434-237-5656
The facility is committed to providing a welcoming and accessible environment for all Virginia customers. Accessibility features present at this location help ensure a comfortable process for individuals with mobility challenges:
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
It is important to note the operational hours for this neighborhood branch. Typical business hours are Mon-Fri from 8:00 AM to 6:00 PM and Sat from 9:00 AM to 12:00 PM, with the location generally closed on Sundays. This Wards Road branch does not typically offer after-hours return services, meaning vehicles must be returned during business hours to avoid potential complications or late return charges. Always confirm the exact hours before your rental period.
As a key Enterprise location, this Lynchburg branch offers a comprehensive suite of car and van rental services designed for both personal and commercial use across Virginia and beyond. The primary services include:
- Car Rental Agency Services: Featuring a complete fleet including economy, compact, midsize, standard, and full-size vehicles. They also offer specialty vehicles such as convertibles, luxury sedans, premium SUVs, and pickups.
- Van Rental Agency Services: Providing spacious minivans for family trips and larger passenger vans (up to 12- and 15-passenger options) for group or corporate transport needs.
- Replacement Rentals: Working with local insurance companies and dealerships to provide rental vehicles for customers whose personal cars are undergoing repair.
- One-Way Rentals: The convenience of picking up the vehicle in Lynchburg and dropping it off at another participating Enterprise location. Note that drop charges may apply depending on the distance and locations.
- Protection Options: Offering various optional coverage products such as the Damage Waiver (DW) to relieve financial responsibility for damage or theft of the rental vehicle, and other protection plans like Extended Protection (EP).
- Additional Equipment: Renters can choose to include extras such as GPS navigation systems, satellite radio, and child safety seats suitable for infants, toddlers, or boosters.
- Refueling Service Options: Providing choices for paying for fuel, including pre-paying for a full tank or having Enterprise refuel the car upon return for a specified fee.
This particular Enterprise branch, along with the broader brand, offers several standout features that enhance its appeal to the Virginia market:
- Women-Owned Business: The branch is identified as a women-owned business, demonstrating a commitment to diversity and local business empowerment within the Lynchburg community.
- Active Military Discounts: Enterprise is widely known for offering discounts to active military personnel and veterans, providing appreciated savings for members of our armed forces located at nearby bases or living in the area.
- Convenient Payment Methods: A range of payment options is accepted, including all major Credit Cards, Debit Cards, and the modern convenience of NFC Mobile Payments, streamlining the checkout process.
- Free Pick-Up Service: For neighborhood rentals, Enterprise is famous for its “We'll Pick You Up” service, where they will arrange to pick up the renter (subject to local branch policies, restrictions, and availability) to bring them to the rental office. Customers should call the location directly to confirm eligibility and arrange this service.
- Enterprise Plus Program: Enrollment in the free Enterprise Plus rewards program allows frequent renters to earn points redeemable for free rental days and benefit from expedited service.
- Vehicle Quality Assurance: All vehicles are part of Enterprise’s large, well-maintained fleet, ensuring customers receive clean and reliable cars. However, as customer reviews indicate, it is always a sound practice to thoroughly inspect the vehicle’s condition and gas level before accepting the keys, and report any discrepancies immediately to the staff.
Choosing Enterprise Rent-A-Car at the 2100 Wards Rd location in Lynchburg offers a blend of national reliability and local commitment. For Virginia residents and temporary visitors, the vast selection of vehicles, especially the ability to secure minivans and full-size passenger vans, is a significant advantage over smaller, niche competitors. The support for active military personnel through dedicated discounts is also a compelling feature given the Commonwealth's strong military presence.
Furthermore, the acceptance of various payment methods, including the increasing popular NFC mobile payments, makes transactions quick and seamless for the modern consumer. The commitment of this specific branch to identifying as women-owned is a positive note for customers who prioritize supporting diverse local businesses.
To ensure a positive experience, especially during high-traffic times like weekends or holidays, local customers should take proactive steps. While the booking system provides great flexibility, calling the branch directly at (434) 237-5656 after booking is highly recommended to confirm the exact vehicle class availability. Additionally, a detailed walk-around inspection of your rental car upon pickup is essential to document any existing damage or discrepancies in the fuel reading, protecting you from unwarranted charges later. By following these best practices, you can effectively leverage Enterprise's strengths—its fleet size, service options, and commitment to customer convenience—for your next trip across Virginia’s beautiful roads.
Enterprise Rent-A-Car Details
From the business
- Identifies as women-owned
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Enterprise Rent-A-Car Photos










Enterprise Rent-A-Car Location
Enterprise Rent-A-Car Reviews
pricepick upinsurancecleanedofficeselectionmanagercalldrivingemployee
★ 5★ 4★ 3★ 2★ 1****ATTENTION INTERNATIONAL USERS******** ATTENTION INTERNATIONAL USERS****please be careful!!!*******ATTENTION!!! ******THOSE BOOKING THROUGH YOUR CREDIT CARD OR A 3RD PARTY.I WAS TERRIBLY INCONVENIENCED, AND VERY, VERY UPSET.My daughter goes to school in Lynchburg (I am from out of country), and we took the time to read through all the rules, etc. to book a car for her which we really needed.IT WAS PAID FOR COMPLETELY...I called the store to confirm, and they had ZERO cars.THEY HAVE AN OPEN BOOKING SYSTEM...So... my daughter needed this car today...If you have an URGENT situation... please be aware this could happen to you. I am appalled, and as the standard answer appears to be "we will look into it..."I certainly hope they will consider operating in a more integrous way when it comes to booking an appointmentPlease keep in mind... I called them. They did not call me to let me know. So, my sweet daughter would have gone to Enterprise and would have been STUCK.Please take care, friends. I hate leaving negative reviews, but this situation certainly demanded it.Thank you for reading.
September 26 · Sharon L AThere were two employees working the counter while 8 customers were inside waiting. Very busy location to only have two employees on a Saturday.The vehicle that ai have will be swapped out. The interior is dirty with the smell of weed and cigarettes, burn marks, windows are dirty. The gas tank said close to half a tank however it was parked on the hill and in reality it is closer to a quarter of a tank. Make sure to walk around the rental vehicle before leaving. The taillight is cracked and several dents were not marked.I spoke with Robert and I will be swapping the vehicle.
October 14 · Kristy Clark-DoskocilThese guys scammed my insurance company. i requested a luxury car through my insurance and when i got to the enterprise location they didn’t have any so i got downgraded to a base Chevy equinox that needs maintenance. I just got an email saying they charged the same amount that I was paying for a luxury car rather than the mid size suv price which was roughly 10$ less a day (I had the car a while). I wasn’t thrilled with my experience to say the least.
October 01 · Ashton CaneloMy Rental At Enterprise Went Very Well! Got the Type Vehicle I Asked For picked it up and Out Was A 45 Minute Time Frame They Were Very Busy! Vehicle was A Nice SUV Very Peppy And Drove Well! Will Rent From Them Again When I Need A Rental !
July 19 · Gracie OverstreetGo see Jackson will be the most professional and polite guy you have encountered in a while!I'm not easily impressed by customer service but he really left me feeling satisfied as a customer
October 04 · Brad Axelrod
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