Enterprise Rent-A-Car Introduce
For residents of the greater Chicagoland area and visitors arriving in the region, securing reliable, clean, and friendly car rental service is paramount to navigating the busy metropolitan environment. Enterprise Rent-A-Car at the Chicago Midway International Airport (MDW) stands out as a top choice, consistently delivering on the promise of exceptional customer care alongside a dependable fleet. Located conveniently at the airport, this agency is not just a place to pick up keys; it is a service-first operation dedicated to making your journey around Illinois as smooth as possible, whether you are heading into the city or exploring the suburbs.
The reputation of this Enterprise location is strongly built on the positive experiences of real customers. Many reviews specifically commend the "outstanding staff and crew" and highlight team members who go "above and beyond" to ensure a seamless process. Whether arriving after a flight delay or planning a long stay in the Windy City, local users consistently report a quick, smooth, and genuinely pleasant interaction. The team’s focus on professionalism and warm hospitality makes a noticeable difference, transforming a routine transaction into a truly positive start or end to one's trip.
Furthermore, this Enterprise Rent-A-Car location proudly identifies itself as a women-owned business, bringing a dedicated sense of community focus and leadership to the Chicago rental market. This distinction adds an important element of local character and commitment to diversity within the business landscape of Illinois. By choosing this location, customers support an agency that is rooted in strong local values while benefiting from the extensive resources and vehicle selection of a premier global brand.
The agency specializes in providing both standard Car rental agency services for individual travel and robust Van rental agency options for families or larger groups. Their fleet is regularly updated, ensuring you receive a vehicle that is not only clean but also "great on gas" and fun to drive, as noted by appreciative customers. From fuel-efficient compacts perfect for city parking to spacious SUVs and passenger vans ideal for road trips across the Midwest, this Midway location is equipped to meet diverse transportation needs with efficiency and care.
The Enterprise Rent-A-Car facility at Chicago Midway International Airport (MDW) is perfectly situated for travelers and local residents needing airport access. Its location within the greater Midway hub ensures a quick and direct transfer from the terminals to your waiting vehicle.
The specific location details are:
5150 W 55th St, Chicago, IL 60638, USA
As an on-site airport location, the agency offers some of the most extensive operating hours in the region to accommodate incoming and outgoing flights. Customers can typically expect rental service availability across nearly all hours of the day, though specific times can fluctuate:
- Daily Hours: Typically operating from approximately 6:00 AM until late at night (often 11:59 PM or 1:30 AM the next day) to align with MDW flight schedules.
- It is highly recommended to confirm the exact operating hours at the time of booking, especially for very early or late-night returns or pickups.
Accessibility is a key feature of this location, making the rental process easier for all customers:
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Upon arrival at Midway Airport, customers should follow the signs for the consolidated car rental area. Free shuttles typically transport customers from the baggage claim area directly to the rental car facility, streamlining the process of getting on the road quickly.
Enterprise Rent-A-Car at Chicago Midway provides a full spectrum of rental services, backed by the strength of a national brand and tailored to the unique needs of the Illinois market.
- Comprehensive Vehicle Rental Options:
- Car rental agency: Offering a wide variety of vehicles from economy and compact cars for fuel efficiency, to standard and full-size sedans, and SUVs for comfort and space.
- Van rental agency: Providing minivans and full-size passenger vans (including 12- and 15-passenger options) perfect for family vacations, church groups, or large event transportation in the Chicago area.
- Exclusive Military Discounts: Offering special rates and benefits for active military members, veterans, and government personnel for both official travel and personal/leisure rentals, a commitment to those who serve.
- Flexible Payment Options: Accepting multiple forms of payment for deposits and rental charges, offering flexibility to customers:
- Major Credit Cards (Visa, MasterCard, American Express, Discover)
- Debit Cards (may require additional documentation, such as a ticketed return itinerary, at airport locations)
- NFC mobile payments (including options like Apple Pay and Google Pay) for convenient in-person transactions.
- Personalized Customer Support: The staff is well-trained to handle common travel issues, such as missed flights, providing solutions with genuine concern, as demonstrated by customer reviews praising employees like Mario.
- Seamless Airport Logistics: Facilitating an efficient pick-up and drop-off process that integrates with the airport's shuttle service, minimizing waiting time and maximizing travel efficiency.
- Insurance and Protection Products: Offering various optional coverages, such as Damage Waiver and Extended Protection, to ensure renters feel secure during their trip throughout Illinois and beyond.
Choosing this Enterprise location offers distinct advantages that enhance the rental experience for local users and visitors to Chicago.
- Award-Winning Customer Service: The staff, including managers and agents like Chris and Eddie who are frequently commended by name in customer testimonials, provide an "absolutely outstanding" and personalized service, ensuring every detail is covered.
- Dedicated to the Community: The agency proudly identifies as a women-owned business, supporting diversity and local economic leadership within the Chicago community.
- Commitment to Military: Offering Active military discounts for both leisure and official government travel, demonstrating a tangible commitment to serving those who serve our country.
- Vehicle Quality Guarantee: Customers consistently report receiving clean, well-maintained, and modern vehicles that are reliable and efficient for driving around the Midwest.
- Transparent & Smooth Process: Emphasis on a "smooth easy experience" with staff showing "professionalism, attention to detail, and warm hospitality," ensuring the entire booking, pickup, and return process is free of stress.
- High Accessibility Standards: Maintaining a Wheelchair accessible entrance and parking lot, ensuring the facility is fully accessible to all members of the Illinois community.
- Modern Payment Flexibility: Accepting NFC mobile payments for a quick, secure, and touch-free checkout experience at the counter.
For making a reservation, inquiring about vehicle availability, or confirming the exact operational hours at Chicago Midway International Airport, customers should use the following contact details.
Address: 5150 W 55th St, Chicago, IL 60638, USA
Phone: (844) 917-0960
Mobile Phone: +1 844-917-0960
For anyone in Illinois or arriving at Chicago Midway International Airport, choosing Enterprise Rent-A-Car at 5150 W 55th St is an excellent decision based on a convergence of convenience, quality, and exceptional human service. The facility’s commitment to providing a "seamless and truly special" rental experience, as described by customers, makes it a preferred choice over other airport rental desks. The staff here consistently turns potentially stressful travel moments, like a missed flight, into positive interactions through their genuine "concern" and willingness to assist.
Beyond the world-class service, the core product is equally strong. Customers can rely on a modern fleet, with options ranging from fuel-efficient cars perfect for the urban sprawl to spacious vans for large-group travel. Supporting a local business that is proudly women-owned and provides tangible discounts to the active military community is an additional benefit that appeals to conscientious consumers.
In a busy airport environment, Enterprise at MDW distinguishes itself by offering not just a rental car, but a stress-free experience built on transparency, kindness, and efficiency. The combination of an accessible location, diverse fleet, flexible modern payment options (including NFC), and highly-rated customer care makes this Enterprise branch the smart, reliable, and friendly choice for your car rental needs in the Chicago area.
Enterprise Rent-A-Car Details
From the business
- Identifies as women-owned
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Enterprise Rent-A-Car Photos










Enterprise Rent-A-Car Location
Enterprise Rent-A-Car
5150 W 55th St, Chicago, IL 60638, USA
Enterprise Rent-A-Car Reviews
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★ 5★ 4★ 3★ 2★ 1We had an absolutely outstanding experience with Enterprise at Chicago Midway, thanks to Chris (the manager) and Eddie, who helped with our rental. From start to finish, the customer service was top-notch.Chris went above and beyond to ensure our rental experience was seamless and truly special. His professionalism, attention to detail, and warm hospitality made a real difference—he genuinely cared that we were happy with the vehicle and even checked in to make sure everything exceeded expectations.Eddie was incredibly friendly and helpful—he made the process quick and smooth and was just so pleasant to talk to. His energy and kindness really stood out. The car we got was perfect: great on gas, clean, and super fun to drive around the city. We lived it up in the Windy City thanks to them!We truly appreciate the amazing service and care shown by the team at this location. If you're renting from Chicago Midway, ask for Chris and Eddie—they’ll treat you like family. 🙌I would also like to shoutout everyone who either checked us out as we departed and as we arrived. Outstanding staff and crew here!
July 28 · Carmen MorrisSuch a smooth easy experience considering our airport experience has been the worse! They were so sweet and helpful and nice! Thank you for your exceptional service! Tonight Mario was amazing and showed concern for us after we missed our flight. We really appreciated the time he took to make everything happen for us. Everyone here is lovely I wish I was able to include everyone’s name. Thank you so much again.
September 02 · Zoey EricksonI always have great experiences renting my car at Enterprise. The employees are super nice and helpful. They and the system that Enterprise has set up makes renting from them very easy and always goes smoothly. Very satisfied and pleased with Enterprise.
October 15 · Bert ReschEnterprise as always been good to me but this last experience left a sour taste in my mouth. Customer service was excellent but I received a vehicle that was full of cigarette smell. I initially thought it was the garage or engine, I was in a rush but then I realized on my to my destination that was 1.5hr away it was definitely cigarette smoke smell. I had to drive with the windows down for 2days. How did this get by check in? I did emailed about the issue, I initially asked for a refund of at least a day but I was offered $10 a day off so $30 discount. I thought the jester was minimal but I didn’t want to go back and forth on my trip. I’m from out of town and I’ve rented at this location 3 times in 7months. My plan was to rent from you guys again in a few months but now I might just shop around. You’ve always been good to me but this time the ball was dropped.
July 29 · Anthony SturdivantI always have a great experience at Enterprise. The service I received from Edward Brooks yesterday was exceptional. I was exhausted from a conference and his great attitude and fun conversation cheered me up. He personally took great care of my rental and brightened my day!
October 02 · Dawn Martin
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