Enterprise Rent-A-Car

- 5150 W 55th St, Chicago, IL 60638

For residents of the greater Chicagoland area and visitors arriving in the region, securing reliable, clean, and friendly car rental service is paramount to navigating the busy metropolitan environment. Enterprise Rent-A-Car at the Chicago Midway International Airport (MDW) stands out as a top choice, consistently delivering on the promise of exceptional customer care alongside a dependable fleet. Located conveniently at the airport, this agency is not just a place to pick up keys; it is a service-first operation dedicated to making your journey around Illinois as smooth as possible, whether you are heading into the city or exploring the suburbs.

The reputation of this Enterprise location is strongly built on the positive experiences of real customers. Many reviews specifically commend the "outstanding staff and crew" and highlight team members who go "above and beyond" to ensure a seamless process. Whether arriving after a flight delay or planning a long stay in the Windy City, local users consistently report a quick, smooth, and genuinely pleasant interaction. The team’s focus on professionalism and warm hospitality makes a noticeable difference, transforming a routine transaction into a truly positive start or end to one's trip.

Furthermore, this Enterprise Rent-A-Car location proudly identifies itself as a women-owned business, bringing a dedicated sense of community focus and leadership to the Chicago rental market. This distinction adds an important element of local character and commitment to diversity within the business landscape of Illinois. By choosing this location, customers support an agency that is rooted in strong local values while benefiting from the extensive resources and vehicle selection of a premier global brand.

The agency specializes in providing both standard Car rental agency services for individual travel and robust Van rental agency options for families or larger groups. Their fleet is regularly updated, ensuring you receive a vehicle that is not only clean but also "great on gas" and fun to drive, as noted by appreciative customers. From fuel-efficient compacts perfect for city parking to spacious SUVs and passenger vans ideal for road trips across the Midwest, this Midway location is equipped to meet diverse transportation needs with efficiency and care.

The Enterprise Rent-A-Car facility at Chicago Midway International Airport (MDW) is perfectly situated for travelers and local residents needing airport access. Its location within the greater Midway hub ensures a quick and direct transfer from the terminals to your waiting vehicle.

The specific location details are:

5150 W 55th St, Chicago, IL 60638, USA

As an on-site airport location, the agency offers some of the most extensive operating hours in the region to accommodate incoming and outgoing flights. Customers can typically expect rental service availability across nearly all hours of the day, though specific times can fluctuate:

• Daily Hours: Typically operating from approximately 6:00 AM until late at night (often 11:59 PM or 1:30 AM the next day) to align with MDW flight schedules.
• It is highly recommended to confirm the exact operating hours at the time of booking, especially for very early or late-night returns or pickups.

Accessibility is a key feature of this location, making the rental process easier for all customers:

• Wheelchair accessible entrance
• Wheelchair accessible parking lot

Upon arrival at Midway Airport, customers should follow the signs for the consolidated car rental area. Free shuttles typically transport customers from the baggage claim area directly to the rental car facility, streamlining the process of getting on the road quickly.

Enterprise Rent-A-Car at Chicago Midway provides a full spectrum of rental services, backed by the strength of a national brand and tailored to the unique needs of the Illinois market.

• Comprehensive Vehicle Rental Options:
  • Car rental agency: Offering a wide variety of vehicles from economy and compact cars for fuel efficiency, to standard and full-size sedans, and SUVs for comfort and space.
  • Van rental agency: Providing minivans and full-size passenger vans (including 12- and 15-passenger options) perfect for family vacations, church groups, or large event transportation in the Chicago area.
• Exclusive Military Discounts: Offering special rates and benefits for active military members, veterans, and government personnel for both official travel and personal/leisure rentals, a commitment to those who serve.
• Flexible Payment Options: Accepting multiple forms of payment for deposits and rental charges, offering flexibility to customers:
  • Major Credit Cards (Visa, MasterCard, American Express, Discover)
  • Debit Cards (may require additional documentation, such as a ticketed return itinerary, at airport locations)
  • NFC mobile payments (including options like Apple Pay and Google Pay) for convenient in-person transactions.
• Personalized Customer Support: The staff is well-trained to handle common travel issues, such as missed flights, providing solutions with genuine concern, as demonstrated by customer reviews praising employees like Mario.
• Seamless Airport Logistics: Facilitating an efficient pick-up and drop-off process that integrates with the airport's shuttle service, minimizing waiting time and maximizing travel efficiency.
• Insurance and Protection Products: Offering various optional coverages, such as Damage Waiver and Extended Protection, to ensure renters feel secure during their trip throughout Illinois and beyond.

Choosing this Enterprise location offers distinct advantages that enhance the rental experience for local users and visitors to Chicago.

• Award-Winning Customer Service: The staff, including managers and agents like Chris and Eddie who are frequently commended by name in customer testimonials, provide an "absolutely outstanding" and personalized service, ensuring every detail is covered.
• Dedicated to the Community: The agency proudly identifies as a women-owned business, supporting diversity and local economic leadership within the Chicago community.
• Commitment to Military: Offering Active military discounts for both leisure and official government travel, demonstrating a tangible commitment to serving those who serve our country.
• Vehicle Quality Guarantee: Customers consistently report receiving clean, well-maintained, and modern vehicles that are reliable and efficient for driving around the Midwest.
• Transparent & Smooth Process: Emphasis on a "smooth easy experience" with staff showing "professionalism, attention to detail, and warm hospitality," ensuring the entire booking, pickup, and return process is free of stress.
• High Accessibility Standards: Maintaining a Wheelchair accessible entrance and parking lot, ensuring the facility is fully accessible to all members of the Illinois community.
• Modern Payment Flexibility: Accepting NFC mobile payments for a quick, secure, and touch-free checkout experience at the counter.

For making a reservation, inquiring about vehicle availability, or confirming the exact operational hours at Chicago Midway International Airport, customers should use the following contact details.

Address: 5150 W 55th St, Chicago, IL 60638, USA

Phone: (844) 917-0960

Mobile Phone: +1 844-917-0960

For anyone in Illinois or arriving at Chicago Midway International Airport, choosing Enterprise Rent-A-Car at 5150 W 55th St is an excellent decision based on a convergence of convenience, quality, and exceptional human service. The facility’s commitment to providing a "seamless and truly special" rental experience, as described by customers, makes it a preferred choice over other airport rental desks. The staff here consistently turns potentially stressful travel moments, like a missed flight, into positive interactions through their genuine "concern" and willingness to assist.

Beyond the world-class service, the core product is equally strong. Customers can rely on a modern fleet, with options ranging from fuel-efficient cars perfect for the urban sprawl to spacious vans for large-group travel. Supporting a local business that is proudly women-owned and provides tangible discounts to the active military community is an additional benefit that appeals to conscientious consumers.

In a busy airport environment, Enterprise at MDW distinguishes itself by offering not just a rental car, but a stress-free experience built on transparency, kindness, and efficiency. The combination of an accessible location, diverse fleet, flexible modern payment options (including NFC), and highly-rated customer care makes this Enterprise branch the smart, reliable, and friendly choice for your car rental needs in the Chicago area.

Enterprise Rent-A-Car

5150 W 55th St, Chicago, IL 60638, USA