Enterprise Rent-A-Car Introduce
For anyone traveling to or around the dynamic San Francisco Bay Area, securing reliable and diverse transportation is the first step to a successful journey. The Enterprise Rent-A-Car location at the San Francisco International Airport (SFO) Rental Car Center offers a professional, customer-focused solution for all your vehicle needs, from quick business trips to extended California road adventures. As a key service provider in the area, this branch distinguishes itself by not only offering a wide variety of quality vehicles but also by providing a notably personal and engaging rental experience, as highlighted by multiple customer testimonials. This location is part of a major national brand but operates with a refreshing emphasis on human interaction and efficient service, making your start or end to a trip feel less like a transaction and more like a welcome.
The agency’s commitment to excellent service is evident in the streamlined process for both pick-up and drop-off, which is especially crucial at a major transportation hub like SFO. Whether you're a California local needing a temporary vehicle or a traveler arriving from afar, the team at this Enterprise location works to ensure your rental is clean, the rates are transparent, and the overall experience is straightforward. Their dedication to customer satisfaction is often noted in their willingness to accommodate vehicle changes and their staff’s proactive, personable demeanor, ensuring you drive away in the right vehicle for your California plans.
The Enterprise Rent-A-Car branch is ideally located in the consolidated Rental Car Center serving San Francisco International Airport (SFO), offering maximum convenience for air travelers.
- Address: 780 N McDonnell Rd, San Francisco, CA 94128, USA
This address places the agency directly within the airport’s dedicated transportation facility, meaning immediate accessibility upon arrival.
To reach the location from the airport terminals, travelers simply need to proceed to the AirTrain platform and board the Blue Line, which takes passengers directly to the Rental Car Facility. Upon arrival at the facility, customers proceed to the 4th Floor where the Enterprise counter is located. This dedicated infrastructure is designed to make the transition from plane to rental car as smooth as possible, bypassing the need for an external shuttle service. For customers returning a vehicle after hours, a dedicated return process is available on the 2nd floor of the Rental Car Center, simplifying late-night or early-morning drop-offs. The strategic placement on N McDonnell Rd also offers easy access to major Bay Area highways, including US-101, allowing for a swift departure to San Francisco, the Peninsula, or beyond.
As a comprehensive car and van rental agency, this Enterprise location offers a broad spectrum of vehicle classes to meet every type of travel requirement across California. From fuel-efficient economy cars perfect for city exploring to large vans for group travel, the fleet is designed for utility and comfort. The on-site services, located in the modern Rental Car Center, also include essential facilities like dedicated on-site parking for customers.
Key services provided include:
- Comprehensive Vehicle Rental: Offering a wide range of vehicles including economy cars, compact and full-size sedans, standard and premium SUVs, pickup trucks, and specialty vehicles like convertibles.
- Van Rental Agency Services: Specializing in cargo vans, minivans, and passenger vans (including 12- and 15-passenger options) for large families, group tours, or moving needs.
- On-Site Services: Located directly within the SFO Rental Car Center, offering streamlined, in-person service for quick transactions.
- Flexible Payment Options: Accepting major credit cards, debit cards (with specific requirements for airport locations), and modern NFC mobile payments for a quick checkout process.
- Vehicle Exchange Policy: Demonstrating flexibility to customer needs, including the ability to exchange a rented vehicle (subject to availability and same price category) if initial choice is not ideal for the trip.
This specific Enterprise Rent-A-Car branch highlights several unique features and commitments that enhance the customer experience, focusing on inclusivity, convenience, and respect for service members.
Notable features and highlights are:
- Identifies as Women-Owned: Highlighting a commitment to diversity and a different approach to business operations.
- Active Military Discounts: Providing special pricing for active military personnel as a sign of appreciation for their service.
- Exceptional Accessibility: Ensuring a comfortable experience for all customers with a wheelchair accessible entrance and designated wheelchair accessible parking lot.
- TollPass™ Service: Offering an electronic toll collection program, especially useful for California's all-electronic toll roads like the Golden Gate Bridge, to eliminate the need for carrying change or managing complex payment methods.
- High Customer Service Ratings: Consistently receiving positive feedback regarding the staff’s professionalism, friendliness, and willingness to provide personalized attention and assistance.
- Variety of Vehicle Classes and Upgrades: Regularly offering various car classes, and even providing choice of upgrades when the originally requested vehicle is unavailable, ensuring the customer leaves satisfied.
For reservations, inquiries, or roadside assistance, you can use the following information. Note that the physical address is within the SFO Rental Car Center.
- Address: 780 N McDonnell Rd, San Francisco, CA 94128, USA
- Phone: (833) 635-0431
Choosing the Enterprise Rent-A-Car at the SFO Rental Car Center is a decision to prioritize convenience, customer service, and a diverse, high-quality fleet. For California travelers, whether your journey takes you north to the wine country, south along the Pacific Coast Highway, or across the vast Central Valley, having a reliable rental is non-negotiable. What makes this particular branch worth choosing is the consistent evidence of a personalized and humane approach to an often-automated process.
Past customers frequently praise the staff’s enthusiasm, informative nature, and ability to handle requests such as vehicle swaps efficiently and without unnecessary fees. This level of ‘wonderfully human’ service, as one customer described it, sets a high standard in an industry often criticized for lacking a personal touch. The dedication to accessibility and the provision of discounts for active military members further underscore the company’s commitment to serving a broad community. When you are looking for a reliable, clean, and safe vehicle for your California travels—backed by the promise of professional and genuinely caring service—this Enterprise location stands out as a top-tier choice at the gateway to the Bay Area.
Enterprise Rent-A-Car Details
From the business
- Identifies as women-owned
Service options
- Onsite services
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Parking
- On-site parking
Enterprise Rent-A-Car Photos










Enterprise Rent-A-Car Location
Enterprise Rent-A-Car
780 N McDonnell Rd, San Francisco, CA 94128, USA
Enterprise Rent-A-Car Reviews
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★ 5★ 4★ 3★ 2★ 1First time renting a car with Enterprise. We had heard good things about them and we were not disappointed! Service was professional and friendly, the car were in a good state and clean, rates are correct, and the booking process was easy and straightforward.We initially had a pickup truck but decided to change for something more engaging after a few days. Luckily we were still near SFO and could change the car. Luckily again, they had just one Ford Mustang (Ecoboost) that was available. Since it was the same price category, we didn't get any additional charges, which was really appreciated.I'll definitely go again with Enterprise in the future.
August 22 · Paul S.From start to finish, this was I think the best car rental experience I've ever had at an airport rental agency. While they, of course, did not have the exact type of car I requested (do they ever?) they offered me a choice of upgrades and the car I chose was fun and convenient (a stylish Kia Soul). The entire process was streamlined and easy with both pick up and drop off at SFO. I had especially wonderful caring service from a young employee--shout out to Sylvie who was informative, helpful and incredibly personable and charming. When I dropped off the car, the guy was enthusiastic and engaging and we had a lovely quick chat about how fun this car is. Every person I dealt with was kind, informative, respectful and wonderfully human in this increasing age of automation and AI. I will rent with them again when I go back down next month.
August 26 · Laura HollandFrom start to finish, our rental was an excellent experience. I’m a regular Enterprise customer in Europe, but the service and quality delivered by the teams at SFO was far superior compared to my experiences in countries like UK, France or Spain. Not saying that I’ve had bad experiences in Europe but the service offered in California was on another level. Really friendly welcome, good facilities and easy entry/exit and return process. All of the extra coverage and insurance products were quoted and priced prior to our arrival so we had a really clear idea of cost (usually an extra in Europe). The team kept me updated throughout the rental and the car itself was great! We were really impressed by this rental!
September 22 · Philip JA smooth, fast, friendly interaction at pick up, and the same again at drop off.Great value rental, and a superb almost new Audi to travel around California.What's not to like ! 😀
October 06 · MikeRented car for trip from San Francisco and returned to Medford, OR, for a tour of Northern California coast and Redwoods. Hardest part was finding and taking the AirTrain in SFO to the rental car location! Enterprise made it a breeze to check in (and out) and we had our pick of mid-sized SUV’s. We chose a brand new Hyundai Tucson. Car was great and overall a very positive experience.
September 28 · Susan Cottrell
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