Enterprise Rent-A-Car Introduce
For many residents and visitors in the South Carolina Midlands, especially when dealing with the aftermath of an accident or planning a major group event, reliable and compassionate car rental service is essential. Enterprise Rent-A-Car at the West Columbia location on Charleston Highway has established a strong reputation for providing professional service and a fleet that meets both individual and group needs. Identifying as a woman-owned business, this branch is deeply committed to superior customer service and is often the first choice for those needing a replacement vehicle through their insurance.
The team at this local Enterprise office is highly praised by the community for their professionalism, patience, and dedication to making complicated rental processes smoother. Customers frequently point to the staff's accommodating nature and excellent customer service—even for older clients or those going through accident troubles. A real customer review raves, "Matt and everyone else... at the office are a gem. They took take of me when I needed to switch out my car... They are extremely accommodating, they make every single process smoother... They all clearly deserve it." This personal approach, combined with the brand's extensive resources, makes this West Columbia location a valuable local asset.
Specializing as both a car rental and a van rental agency, they ensure a versatile selection of vehicles for all types of South Carolina travel—from a fuel-efficient compact for city driving to a spacious passenger van for a group trip to the coast or mountains. This location focuses on providing high-quality, well-maintained vehicles, backed by the assurance of Enterprise's commitment to vehicle standards.
The Enterprise Rent-A-Car branch is conveniently situated in West Columbia, making it easily accessible for residents across the greater Columbia area, including Lexington, Cayce, and surrounding communities. The location on Charleston Highway provides a straightforward route for quick pick-up and drop-off.
The address is: 1502 Charleston Hwy, West Columbia, SC 29169, USA.
This facility is designed to be accessible to all members of the South Carolina community, featuring:
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Credit cards
- Debit cards
- NFC mobile payments
As a full-service car and van rental agency, the West Columbia Enterprise location provides a comprehensive suite of transportation solutions. They are particularly well-known for their specialization in assisting customers with replacement rentals, often coordinating directly with insurance companies and local repair shops.
Key services and vehicle types available typically include:
- Daily, weekly, and long-term car rentals for personal and business use.
- Specialization in insurance replacement rentals, designed to keep customers mobile while their personal vehicles are in the repair shop.
- A wide fleet of rental cars spanning various classes, including economy, compact, mid-size, full-size sedans, and luxury vehicles.
- Diverse selection of SUVs for family travel, including small, medium, and large options.
- Van rental services, offering minivans (7- and 8-passenger) and large passenger vans (12- and 15-passenger) for group transportation, catering to the agency's designation as a van rental agency.
- Pickup truck and cargo van rentals for moving or large hauling needs (though towing policies and availability should be confirmed with the local branch).
- Flexible refueling options: prepay for fuel, have the agency refuel and be charged for it, or refuel the vehicle yourself before return.
- Convenient drop-off services for insurance replacement customers, with the ability to leave the rental car at the repair shop for Enterprise to pick up, as highlighted by satisfied customers.
- Options for one-way rentals between many Enterprise locations for greater travel flexibility.
The Enterprise branch in West Columbia distinguishes itself through several important features that benefit the local South Carolina customer base, demonstrating a commitment to supporting both the military and the local economy.
Notable features of this location include:
- Identifies as a women-owned business, supporting diversity in local commerce.
- Offers active military discounts to show appreciation for service members and their families.
- Accepts a variety of payment methods, including major credit cards, debit cards, and modern NFC mobile payments.
- The staff is recognized for excellent customer service, patience, and a helpful, accommodating approach, especially during stressful situations like vehicle accidents.
- Provides a broad selection of vehicles, from small fuel-efficient cars to large 15-passenger vans.
- Convenient location on Charleston Highway with full accessibility accommodations.
To check availability, make a reservation, or inquire about specific rental policies, please use the following contact details for the West Columbia Enterprise Rent-A-Car office:
Address: 1502 Charleston Hwy, West Columbia, SC 29169, USA
Phone: (803) 791-1984
Mobile Phone: +1 803-791-1984
For those in the South Carolina Midlands, choosing the Enterprise Rent-A-Car on Charleston Highway in West Columbia offers a compelling mix of the reliability of a major national brand with the personal touch of a highly dedicated local team. What makes this particular branch worth choosing is their outstanding commitment to customer service, particularly in the challenging context of insurance-related rentals. As one customer testimonial confirms, the staff "KNOW customer service" and simplify processes, which is an invaluable benefit when you are already dealing with car repairs or an accident claim. The ability to leave the rental car at the repair shop for them to pick up is another excellent convenience that saves the customer time and effort.
The diverse fleet is another key advantage. Whether you’re a family planning a road trip, a business needing a cargo van, or a school group requiring a 15-passenger van, this location is equipped to handle your needs. The designation as a van rental agency is a strong signal of their expertise in providing larger vehicle solutions. Moreover, by identifying as a woman-owned business and offering active military discounts, this branch demonstrates a meaningful connection to and support of the local community and its values. When you need dependable transportation in South Carolina, this Enterprise location provides the vehicles, accessibility, and most importantly, the high level of professional and patient service that locals appreciate and trust.
Enterprise Rent-A-Car Details
From the business
- Identifies as women-owned
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Enterprise Rent-A-Car Photos










Enterprise Rent-A-Car Location
Enterprise Rent-A-Car
1502 Charleston Hwy, West Columbia, SC 29169, USA
Enterprise Rent-A-Car Reviews
callnameinsurancemoneySUVmanagergashomemid sizeoffice
★ 5★ 4★ 3★ 2★ 1Matt and everyone else (I wish I could remember more names) at the office are a gem. They took take of me when I needed to switch out my car for something different and took care of me multiple times when I needed a rental car via my insurance. They are extremely accommodating, they make every single process smoother, which I really appreciate it when you’re going through accident troubles! They were all also so sweet helping out older customers when I visited there. They are very patient people and they KNOW customer service. Give everyone in that office a raise. They all clearly deserve it.
September 24 · Laura Solano RosarioEnterprise Car Rental is a great company to use if you need car rental. Professional and easy to work with. When I picked up my car at the repair shop, I was able to leave rental car there and they came to pick up . Thanks for the good customer service .
August 28 · HildaOMG y'all! I was treated very well when I picked up the vehicle. So sweet wheen I needed to keep it longer. Each time couldn't be nicer. Then I take off the $27 a day fee because my money is short at the time. All of a sudden the car won't crank it's the alternator. And Im Having to get jumps,sit forever with it running eating up gas then I found a license mechanic to come out and find the problem. Alternator wire was messed up.cost me over$ 125 plus the inconvenience of the whole thing not to mention the gas just running. So I get on the phone with customer service and even managers. They all think it's fair I get it a week for the $ gass aggervation oh NO I actually owe them money so they 🤔. Sounds like crap to me. They call so ugly and demanding their car back right then basically. So nasty really and take my deposit and say I owe more! Really ? Wait til tomorrow it's on ! I loved that little smart jeep though!
May 14 · Melissa GaineyThe Manager was so rude and didn't accept debit card that is guaranteed.Regardless the way you speak to someone with authority as such as this man did was shameful. Hope his attitude improves.
August 18 · Andrea GrimmI cannot say enough good things about Enterprise and their incredible team, especially Chris. One of my team members traveled far from home and found themselves in an unexpected and stressful situation. Chris went above and beyond to ensure their experience was smooth, seamless, and as stress-free as possible.His professionalism, empathy, and quick thinking truly stood out. Knowing we could rely on Enterprise during such a time speaks volumes about their commitment to customer care. Thank you, Chris, and the Enterprise team, for turning a challenging moment into one of trust and reassurance!
April 10 · Kayla Saunders
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