Budget Car Rental Introduce
For residents and businesses across the Gwinnett County area of Georgia, Budget Car Rental at 5570 Jimmy Carter Blvd in Norcross offers a convenient and widely recognized option for all ground transportation needs. This location operates as a full-service car rental agency and also specializes as a dedicated van rental agency, providing a comprehensive fleet to suit everything from quick local errands to long-distance family travel or business logistics.
Budget Car Rental is part of a nationally known brand, and this local branch strives to embody the company's core promise: providing great value and a wide selection of popular, late-model vehicles. The inventory typically ranges from fuel-efficient economy cars perfect for navigating Atlanta traffic, to spacious SUVs, comfortable minivans, and even specialized vans for group travel or commercial use. This diversity ensures that whether you need a temporary replacement for your personal vehicle, an affordable ride for a weekend getaway to the North Georgia mountains, or a large passenger van for a church or team event, a solution is likely available right here in Norcross.
As a neighborhood location, this branch is set up to specifically cater to the community, offering flexible rental options for local residents who may not want to travel to the busier Hartsfield-Jackson Atlanta International Airport (ATL) for their rentals. The facility’s commitment to accessibility, including a wheelchair-accessible entrance and parking, demonstrates an effort to serve all members of the Georgia community. Furthermore, the acceptance of various payment methods, including debit cards, broadens accessibility for local renters who may not use credit cards for travel. It is always wise to review all terms, especially concerning debit card use, as specific local requirements often apply.
However, potential renters in Georgia should note that, as is common with any high-volume, neighborhood-based service, customer experiences can sometimes be inconsistent. Past customer feedback indicates instances of difficulty with confirmed reservations and vehicle availability, which can cause significant inconvenience, especially for time-sensitive business rentals. It is highly recommended that renters confirm all booking details directly with the Norcross branch well in advance, particularly for vital business or family travel, to ensure the smoothest possible experience.
The Norcross Budget Car Rental location is ideally situated for the local Gwinnett County community, offering high visibility and convenient access off a major thoroughfare.
- Address: 5570 Jimmy Carter Blvd, Norcross, GA 30093, USA
The 5570 Jimmy Carter Blvd address places the branch in a heavily trafficked commercial area, making it easy to reach from surrounding suburbs like Duluth, Peachtree Corners, and Lilburn.
The location provides several key features to ensure ease of access for local users:
- On-site parking is available, which is a major convenience for customers driving their own car to the rental location.
- Accessibility is prioritized with a wheelchair accessible entrance and a dedicated wheelchair accessible parking lot, ensuring service to all customers.
- The branch offers a pick-up service, a significant benefit for local renters. Customers should call the location directly at least 24 hours in advance to make arrangements and verify the specific pick-up radius and policy, as this service is typically not available from airport locations.
This Budget Car Rental branch provides an extensive array of rental services focused on convenience, value, and a broad selection of vehicles.
- Comprehensive Vehicle Rental: A full fleet of rental cars is generally available, including:
- Economy and Compact cars for maximum fuel efficiency and lowest cost.
- Intermediate, Standard, and Full-Size sedans for business and family comfort.
- SUVs of various sizes, including Intermediate and Full-Size options for luggage space and passenger capacity.
- Minivans, like the Chrysler Pacifica or similar, ideal for family trips and groups of up to seven passengers.
- Dedicated Van Rental Agency Services: As a designated van rental provider, the location typically offers:
- Passenger Vans (often 12- and 15-passenger models) for group transportation, church outings, or large team travel.
- Cargo Vans and Moving Trucks (through Budget Truck Rental) for moving or commercial delivery needs.
- Active Military Discounts: The location honors discounts for active military personnel, veterans, and sometimes their family members, often requiring valid ID or proof of military status at the counter.
- Flexible Payment Options: The agency accepts various forms of payment to accommodate the local clientele:
- Major Credit Cards are accepted for reservations and final payment.
- Debit Cards (bank-issued with Visa or MasterCard logo) are accepted, though usually with specific local rules and documentation requirements, which often include proof of residency, a valid driver’s license, and required damage coverage.
- NFC Mobile Payments (Near Field Communication) provide a quick, modern, and secure way to pay at the counter.
- Short and Long-Term Rentals: Offering competitive rates for both short-term rentals, such as a weekend, and long-term monthly rentals for extended projects or vehicle replacements.
The distinct features of the Norcross Budget Car Rental location that appeal to Georgia users are rooted in convenience and accessibility:
- Broad Vehicle Selection: The availability of not just standard rental cars but also specialty passenger and cargo vans makes this a one-stop-shop for most personal and small business transport needs.
- Commitment to Accessibility: The provision of a wheelchair accessible entrance and parking lot ensures that all members of the Georgia community can access their services without physical barriers.
- Military Savings: The provision of active military discounts is a significant highlight, offering a valuable benefit to service members and veterans residing in or visiting the Atlanta metro area.
- Debit Card Acceptance: This is a major convenience for local renters who prefer not to use a credit card for the deposit and final payment, though customers must be prepared to meet the location's specific documentation and deposit requirements for this payment type.
- Neighborhood Convenience: As a non-airport location, it offers a more relaxed environment and often faster service than the high-volume counters at ATL, complete with a local pick-up service to minimize customer travel burden.
For current operating hours, vehicle reservations, or to inquire about a local customer pick-up service, customers can reach the Norcross branch directly.
- Address: 5570 Jimmy Carter Blvd, Norcross, GA 30093, USA
- Phone: (678) 996-9779
- Mobile Phone: +1 678-996-9779
It is advisable to call the branch using one of the numbers provided, especially if you have a reservation, to confirm vehicle availability or to arrange for the pick-up service.
Budget Car Rental in Norcross is worth choosing for Georgia users who prioritize affordability, a wide variety of vehicle types (especially large vans), and neighborhood accessibility over the speed and guarantees of an airport location.
The biggest advantage is the sheer flexibility and breadth of options available in one place. Whether you are moving furniture and need a cargo van, taking a large church group to a retreat in the mountains, or just need a reliable economy car while yours is in the shop, the vehicle is here. The location's acceptance of debit cards and its military discounts are significant benefits that make vehicle rental more accessible to a wider segment of the local population.
However, local renters should take proactive steps to mitigate the risks noted in some past customer reviews. Given the feedback about confirmed reservations not being honored, it is highly recommended to call the branch on the morning of your pick-up date to personally confirm the vehicle is available. By taking this simple extra step, Georgia drivers can confidently leverage the affordability and convenience of the Budget Car Rental location on Jimmy Carter Blvd for all their rental needs.
Budget Car Rental Details
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Parking
- On-site parking
Budget Car Rental Photos



Budget Car Rental Location
Budget Car Rental
5570 Jimmy Carter Blvd, Norcross, GA 30093, USA
Budget Car Rental Reviews
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★ 5★ 4★ 3★ 2★ 1This was by far the worst experience with a car rental company. I will never use Budget, let alone this location ever again.
July 28 · Vanessa FieldsI’ve been going to this location for 20 yrs or so. It’s so convenient to my house. The last few years it’s went down hill but today I had a CONFIRMED reservation that I made weeks ago and get a phone call 15 minutes before my pick up time that there is no car and I’m on a waitlist. Really? I rent for business and this is a huge inconvenience. I had to scramble to find another rental at last minute.
January 29 · Richie MorganSuper friendly representative. Jovial and helpful. Clean vehicle. On time service with no wait.
May 16 · Joi W. CarmichaelBrandon helped give us the best experience we have ever received from a car rental agency. He was extremely thorough and was able to answer all our questions at a high level. Thanks to him we were able to provide all necessary documents upon arriving. He was multi -tasking with multiple phone calls while helping in house customers while getting us all checked in. Thank you for making this a great experience for us Brandon, best in the business!
October 10 · Ryan SkiBudget is the name of the company; I didn't realize that the quality of customer service would be "Low-Budget" quality..."no pun intended" I reserved a vehicle on 5/31 and was given a confirmation number for the reservation. When I arrived at this location on Jimmy Carter Blvd, the lady sitting behind the counter told me she didn't have the car I had reserved. She then went on to tell me I could rent an SUV, but it would cost more. When I told her I had reserved a Toyota corolla 2 hours earlier for a lower rate, she stated that she had just gotten my reservation a few minutes prior and she only had an SUV available. I asked her to honor the price quoted and she walked away from the counter. I asked her if they were a franchise store and she said yes; as she continued to walk from the counter. She then told me I should have called the store directly; that the call centers online mess up reservations all the time. I told her that it was very rude for her to walk away from a customer and not once had she said those magical words you expect to hear as a paying customer..."I'm sorry for your inconvenience." SHE NEVER UTTERED THOSE 5 KEY WORDS for the inconvenience I suffered. Poorest customer service ever. I will continue going to Hertz from now on. Hertz provided me to "Top Notch" customer service and had my car waiting for me when I arrived. Way to go Hertz! Zero star would be very appropriate, but it wasn't an option. Budget Rental, maybe you should consider raising your prices, you could then offer better pay and attract people who are more professional....including your franchisees.
June 01 · Sheila Robinson
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