Enterprise Rent-A-Car Introduce
If you're an Arizona local in need of reliable transportation—whether it's for a weekend getaway, a business trip, or a temporary replacement vehicle—finding a trustworthy, accessible, and customer-focused car rental agency is essential. For residents in Phoenix, particularly those near the Bell Road area, the Enterprise Rent-A-Car location at 555 W Bell Rd stands out as a convenient and well-regarded option. This specific branch offers a comprehensive fleet of cars and vans and is dedicated to providing a high-quality rental experience.
The Phoenix metropolitan area is vast, making a dependable vehicle a necessity for navigating the sprawling city and exploring the state's famous landscapes. This Enterprise location is a key resource for the community, providing essential car rental agency and van rental agency services, catering to a wide range of personal and business needs. From economy cars perfect for zipping around the Valley to larger SUVs and vans ideal for family vacations or group travel, they aim to equip Arizona drivers with the right vehicle for their plans.
The Enterprise Rent-A-Car at 555 W Bell Rd is a locally focused branch that operates within the "home city" car rental segment, providing personalized services often required by local customers, such as picking up a vehicle following an insurance claim or for a short-term need. Its presence in a high-traffic area like Bell Road, often associated with the Bell Road Autopark and various retail centers, positions it as a highly accessible option for North Phoenix residents.
As a professional content writer specializing in local business SEO, the focus here is to provide accurate and helpful information for those in the Arizona community looking for car rental services. The following details are based on publicly available data and customer experiences specific to this Phoenix location.
The Enterprise Rent-A-Car facility is strategically located at 555 W Bell Rd in Phoenix, Arizona, with the zip code 85023. This places it in a prominent commercial area often referred to as the Bell Road Autopark, making it easy to find and access from various parts of North Phoenix and surrounding communities like Deer Valley and Glendale. Its position on a major East-West thoroughfare ensures excellent visibility and connectivity to I-17 and other main routes, facilitating smooth pick-up and drop-off experiences for local renters.
Accessibility is a key priority at this location, particularly for customers with mobility considerations. The facility offers practical features to ensure ease of access for all patrons:
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
These accommodations demonstrate a commitment to serving the diverse population of Arizona and ensuring a stress-free experience from the moment you arrive.
As a leading transportation solutions provider, this Enterprise branch offers a variety of services, encompassing both car and van rentals to meet various customer demands. The specific range of vehicles and supplementary offerings are designed to make your rental process as smooth as possible.
- Car Rental Agency Services: Providing a diverse fleet including economy cars, sedans, SUVs, luxury vehicles, and pickup trucks for daily, weekly, or monthly rentals. Fleet options are generally available for a quick family visit or an adventurous road trip across Arizona.
- Van Rental Agency Services: Specializing in minivans and passenger vans, which can typically seat up to 7, 12, or 15 passengers, catering to large groups, sports teams, or extensive family travel needs. They also offer cargo vans for transporting bulky items.
- Customer Pick-up Service: A hallmark of Enterprise, this service often includes picking up renters from their home, repair shop, or other convenient nearby location (subject to geographical and operational limitations), simplifying the start of the rental process.
- Insurance Replacement Rentals: Working directly with insurance companies, such as Allstate and others mentioned in customer experiences, to provide temporary replacement vehicles following an accident.
- Payment Options: Accepting multiple convenient forms of payment, including Credit Cards, Debit Cards (subject to specific rental policies), and NFC Mobile Payments.
Several features distinguish this particular Enterprise location, enhancing its appeal to the local Arizona community:
- Identifies as Women-Owned: As a women-owned business, this branch contributes to the diversity of local business ownership in Phoenix, offering a unique profile in the Bell Road Autopark area.
- Active Military Discounts: The branch offers active military discounts, demonstrating support for service members and veterans in the Arizona community. While general Enterprise discounts for personal travel can be around 5% off the base rate, those with USAA or Veterans Advantage memberships may qualify for further benefits or reduced fees, making this a valuable highlight for military families in Phoenix.
- Diverse Fleet Availability: Customers often report access to desirable vehicle types, such as the popular Jeep Wrangler, perfect for exploring Arizona's diverse terrain and bucket-list road trips.
- Emphasis on Customer Experience: Customer reviews frequently highlight the efforts of individual staff members—such as managers, rental representatives, and service agents—who strive to make the entry and extension process friendly, efficient, and memorable. Staff are often praised for walking customers around cars to explain features, offering helpful travel tips, and being supportive of their team.
- Commitment to Accessibility: The provision of a wheelchair accessible entrance and parking lot confirms the location’s dedication to serving all community members, including those with limited mobility.
For convenience and ease of booking, here is the direct contact information for the Bell Road Enterprise branch:
- Address: 555 W Bell Rd, Phoenix, AZ 85023, USA
- Phone: (602) 439-6818 (Local)
- Mobile Phone: +1 602-439-6818 (Alternative/International format)
It is recommended that customers call ahead for the most accurate information on vehicle availability, specific rental policies, and to arrange pick-up services.
For residents of Arizona, particularly in the North Phoenix area, choosing the Enterprise Rent-A-Car at 555 W Bell Rd is a choice for both convenience and comprehensive service. The combination of a centrally located branch and a diverse fleet of cars and vans, makes it a reliable local partner for all your transportation needs. It's particularly notable for its identity as a women-owned business and its explicit offering of active military discounts, reflecting a commitment to supporting service members in the state.
The location's ability to facilitate quick and efficient rentals is crucial for busy Arizonans. Whether you're a local needing a temporary vehicle or a visitor preparing for an adventure—like the customer who was "thrilled" with an "AWESOME Wrangler" for a road trip—the team at this location strives to deliver on a positive and memorable experience. The positive feedback highlights a staff culture where individual employees are recognized for their supportive attitudes, efficiency, and helpfulness, turning a routine transaction into a pleasant interaction.
While customer experiences can vary, as illustrated by one review regarding scheduling and communication during a stressful insurance replacement process, the volume of positive testimonials focusing on the team's professional, friendly, and efficient service, suggests a strong overall commitment to customer satisfaction. Management, like Montay, is noted for being supportive of their team, which often translates directly into better service for the client. Ultimately, this Enterprise branch aims to be more than just a place to rent a car; it seeks to be a trusted resource that helps local Arizonans get on the road quickly and with confidence, making it a highly recommended option in the 85023 area for both car and van rentals.
The accessibility features, accepting of common payment methods like NFC mobile payments, and specialized discounts all add to the value proposition, ensuring that this Enterprise Rent-A-Car remains a top choice for Phoenix drivers.
Enterprise Rent-A-Car Details
From the business
- Identifies as women-owned
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Enterprise Rent-A-Car Photos










Enterprise Rent-A-Car Location
Enterprise Rent-A-Car
555 W Bell Rd, Phoenix, AZ 85023, USA
Enterprise Rent-A-Car Reviews
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★ 5★ 4★ 3★ 2★ 1I was thrilled when there had an AWESOME Wrangler and I had a blast on my road trip!! When I needed to extend a day, Ryan made it way! They gave a me a ride home and made the experience unforgettable!Edit **I wanted to come back in and share that I’ve rented three weekends in a row from this location and every single time has been phenomenal! I’ve had the absolute time of my life traveling around the area and it wouldn’t have been possible without the support of this enterprise team!I wanted to give a shout out to some special people that made it real! Montay is the store manager and did a phenomenal job being supportive of his team in every experience I had!Quentin helped me every single day and made my entry to the store feel like a homecoming! He was so friendly and efficient and took all of the anxiety out of the processDustin walked me around all the cars and helped me understand the features and options like a pro! He also shared some great travel tips!Sinjin gave me a ride home and was so friendly! Ryan handled an extension for me and Sean helps with service so much!I can’t say enough about my experience here just really appreciate it! Thanks for making my bucket list Dreams come true! 💜🙏😎🤩👌👏
June 23 · Angela McDowellMy mother got into a car accident a couple days ago and is sore, walking with a bad knee before but now she's in a lot of pain. Allstate insurance provided a rental car. She cordinated it to pick us at the collision repair shop which is almost in the same plaza as this enterprise. They were not only late for the pickup but the enterprise employee sounded clueless like it was his first day. Couldn't understand the situation my mother is going through so we argued over the reasons why she needed the rental. We finally get in the car but he drives like he's in a rush not being considerate of my mother's condition, quick with his turns. We finally get to Enterprise just for them to tell us "we don't have your rental reservation number." Woman who gave her the number was Jean. So the rep tells us "So at this time we can't rent a car to you." He complained about how busy they are a couple times as well. Worst experience EVER with this company. We lived across the street and he couldn't even take us there. While I walked my mother to the coffee shop next to Enterprise I saw all there employees zipping across the parking lot getting vehicles in and out like their on a racetrack. I had to leave my mom who just been in a car accident alone at Dutch Bros. Coffee company, then walk home to get my vehicle. Shame on you Enterprise. Sure you can say its company policy but where in your policy does it say you can be jerks to people and not hold yourselves accountable for your mistakes.
October 08 · alvin sandersVery helpful team. They got me a car in a pinch, right before closing. Even with plenty of other customers present, I was addressed promptly and assured I will be taken care of. I had no idea what car i would get, fortunately they got me into an Outlander that exceeded my expectations. Very convenient returning the car today, staff is friendly all around. I am very satisfied with their service
July 08 · Bpc 100I had a great experience at the Enterprise location at 555 W Bell Rd—hands down one of the best I’ve encountered. Trevor, Cody, and Quinton went above and beyond from start to finish. Their level of professionalism, attention to detail, and genuine care for the customer stood out in every interaction.They truly understand what customer service should look like, and that made all the difference. Because of the outstanding service I received, this will be my go-to Enterprise location moving forward.Huge thanks to the team for making the process seamless and stress-free—I truly appreciate it.
May 26 · Ebony KingThe staff at this location is top notch. They even extended my return time so I didn't have to rush to return the car since I had booked on the weekly rate. I appreciated that very much. This location is close to my house and will be my go-to place for renting cars in the future.
September 20 · Kim Murphy
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