Avis Car Rental

- 18631 N 19th Ave, Phoenix, AZ 85027

For residents and visitors navigating the expansive Phoenix metropolitan area, securing reliable transportation is often the first step in a successful day or trip. The Avis Car Rental location situated at 18631 N 19th Ave in Phoenix, Arizona, stands out as a highly recommended local resource for meeting all your car and van rental needs. This branch combines the trust and dependability of the globally recognized Avis brand with the focused, personal attention of a dedicated local team. Whether you are planning a weekend escape to Sedona, require temporary transportation while your primary vehicle is being serviced, or need a larger van for local moving tasks, this North Phoenix location is optimally positioned to serve the communities in this growing part of the Valley.

The importance of a rental agency that provides excellent service cannot be overstated in a city as large and spread out as Phoenix. Customers often face challenges with airport agencies or less organized rental providers, making a well-run neighborhood branch like this one a true asset. Patrons have consistently praised the staff, noting a clean, organized location and a level of customer support that goes above and beyond, establishing this facility as a top-tier choice for local Arizona users. The convenience factor, coupled with a genuine commitment to customer satisfaction, makes the 19th Avenue Avis branch a professional and friendly face in the competitive local rental market, ensuring a smooth and hassle-free experience from the moment you walk in.

The location of this Avis Car Rental branch is highly advantageous for North Phoenix residents. Situated at 18631 N 19th Ave, Phoenix, AZ 85027, the facility offers direct and simple access from key residential and commercial areas. 19th Avenue is a major north-south corridor, providing quick connections to other main roads and making the branch easy to reach regardless of your starting point in the North Valley. For those traveling on or near Interstate 17, this location is conveniently placed to minimize travel time for both vehicle pickup and drop-off, which is a major benefit for busy Arizona users.

Accessibility is clearly prioritized at this Avis location, ensuring a comfortable experience for all community members. The branch features a Wheelchair accessible entrance, providing ease of access into the facility for administrative processes. Furthermore, the parking area is equipped with a designated Wheelchair accessible parking lot, minimizing the distance and effort required to transition from your personal vehicle to the rental office. An additional benefit noted by satisfied customers is the sheer convenience of the surrounding amenities: having a gas station immediately next to the location is a significant time-saver, simplifying the process of refilling the tank before returning the rental, which is a common stressor during the final steps of a rental agreement. This thoughtful environmental placement further underscores the overall convenience factor of choosing this specific North Phoenix Avis branch.

The Avis Car Rental branch on 19th Avenue is prepared to meet a wide array of local and regional transportation needs. Their core offering is built around dependability and providing the right vehicle for the task, whether it's for personal travel, family trips, or functional business needs within the Phoenix area or beyond.

• Car Rental Agency: Offering a diverse fleet that includes everything from economical compact cars, perfect for navigating city traffic and saving on gas, to comfortable sedans and full-size SUVs, necessary for Arizona's longer highway drives and accommodating larger groups. The focus is on providing clean, reliable vehicles for every itinerary.
• Van Rental Agency: Providing practical solutions for individuals or groups requiring extra space. The availability of vans is invaluable for families needing to transport sports equipment, for small businesses moving goods, or for residents undertaking temporary moving or hauling projects. This specialization ensures local users have access to versatile utility vehicles.
• Reservations and Walk-ins: While reservations are always encouraged for guaranteed vehicle availability, the facility is also equipped to handle walk-in customers, as evidenced by positive customer feedback regarding assistance provided in situations where other agencies failed to deliver.
• Insurance and Protection Options: Offering various levels of protection and insurance coverage, clearly explained by the staff, to provide renters with peace of mind while driving in Arizona’s diverse conditions.

Distinctive features and customer-friendly policies set this Avis location apart, offering tangible benefits and demonstrating a commitment to serving specific segments of the local Arizona population.

• Active Military Discounts: A recognized highlight, this branch offers special pricing for active members of the military. This significant gesture provides financial relief and acknowledges the service of personnel stationed at or passing through Arizona bases.
• Wheelchair Accessible Entrance: Ensuring seamless entry and exit from the office, facilitating easy interaction with the front desk for all customers, promoting inclusivity.
• Wheelchair Accessible Parking Lot: Dedicated parking spots that meet accessibility standards are provided near the entrance, enhancing convenience for customers with mobility issues.
• Acceptance of Major Payment Forms: For simple and secure transactions, the branch readily accepts major Credit cards and Debit cards, ensuring a straightforward and hassle-free payment process upon rental and return.
• Impeccably Clean Facilities: Praised by customers for its cleanliness and organization, which reflects the professionalism and high operational standards of the local team.

For booking your next vehicle, checking current rates, or discussing your specific transportation requirements in the Phoenix area, the friendly and supportive team is available at the contact information below.

Address: 18631 N 19th Ave, Phoenix, AZ 85027, USA

Phone: (623) 869-0010 (Local Line)

Mobile Phone: +1 623-869-0010

The Avis Car Rental branch on 19th Avenue in North Phoenix earns its strong local reputation through a combination of superior customer support and efficient, well-managed operations. Customers frequently highlight the personalized and helpful nature of the staff. Praise for "excellent service" and "very personable front desk" staff, including the mention of friendly owner/operators, points to a cohesive and motivated team dedicated to positive customer interaction. One significant instance of this commitment was a customer who, after difficulties with airport rental agencies, was successfully assisted by a staff member—the manager—who not only helped them secure a rental without a prior reservation but also offered a better rate than initially quoted. This proactive willingness to help and find solutions is a massive benefit for local patrons facing unexpected travel issues.

Furthermore, the organizational excellence of the facility is a key differentiator. The consistent positive feedback on the location being "very clean" and displaying "excellent customer service, organization and support" directly contributes to a stress-free experience. When renting a car, efficiency and clarity are paramount, and this branch delivers on both fronts. While one customer did report confusion and dissatisfaction related to returning a car early, the crucial detail is that the positive service and rate adjustment happened at the local pickup point—the 19th Avenue branch—while the policy issues (non-prorated fee, retention of the agreement) appeared to stem from a separate "drop-off location" and central "customer service." This distinction strongly suggests that the local Phoenix team went above and beyond to provide excellent service and pricing at the start of the rental, a critical benefit worth choosing. By prioritizing customer relief and offering better rates locally, the staff at 18631 N 19th Ave demonstrate a level of personal care and commitment that dramatically enhances the rental experience, establishing them as the reliable and preferred choice for North Phoenix residents. Their attention to detail, from the clean environment to the supportive staff, makes this Avis location a highly recommended resource for all your Arizona transportation needs.

Avis Car Rental

18631 N 19th Ave, Phoenix, AZ 85027, USA