Hertz Car Rental - Maplewood - Springfield Avenue Introduce
Hertz Car Rental - Maplewood - Springfield Avenue serves as a key local resource for New Jersey residents and visitors requiring reliable vehicle solutions, whether for daily commutes, weekend getaways, or essential moving and commercial tasks. Situated on the busy Springfield Avenue thoroughfare in Maplewood, this branch operates as a standard Car Rental Agency, offering the globally recognized reliability of the Hertz brand with a focus on meeting the localized transportation needs of the community.
The vehicle selection at this location is designed to cater to a diverse range of purposes, from budget-friendly compact cars—like the popular Ford Focus or Chevrolet Spark—to larger SUVs and specialty vehicles. Notably, for residents planning home projects, business deliveries, or furniture moves, the availability of
Cargo Van Rentals
is a practical and crucial service offered directly at this New Jersey location, differentiating it from locations that may only stock passenger vehicles.As an established Car Rental Agency, the Maplewood branch provides onsite services, allowing for face-to-face interaction during the rental process. This includes vehicle pickup and drop-off, processing of rental agreements, and assistance with any questions regarding vehicle classes, insurance options, or local driving requirements. Customers are advised to contact the branch directly to confirm the availability of their specific reservation, especially given the high local demand for certain vehicle classes.
While the location offers standard corporate amenities and policies—such as accepting various payment types like credit cards, debit cards, and NFC mobile payments—prospective customers should note the reported local operational challenges. Certain customer feedback suggests occasional issues with car availability and reservation fulfillment, which highlights the importance of re-confirming all bookings and charges with both the local office and Hertz customer service to ensure a smooth, hassle-free rental experience.
Convenience is a major factor for this Hertz location, which is situated directly on a main road in Essex County, providing easy access for the communities of Maplewood, South Orange, and Union.
Address: 1649 Springfield Ave, Maplewood, NJ 07040, USA
This Springfield Avenue address is simple to navigate to, positioned well within the local business district. Its placement ensures that local users, whether needing a replacement vehicle due to an insurance claim or a rental for business travel, can reach the office efficiently.
The facility demonstrates a commitment to broad accessibility by providing essential features for all customers:
- Wheelchair accessible entrance: Ensuring easy access into the main office area.
- Wheelchair accessible parking lot: Dedicated parking spots to accommodate customers with mobility restrictions.
For general operation, the branch is typically open during standard business hours, generally from Monday to Friday. Unlike some airport locations, it often has limited or no operating hours on weekends (Saturday and Sunday), making weekday planning essential for local renters. For after-hours returns, a key drop box is usually available, but customers should always confirm the exact procedure and their ongoing responsibility for the vehicle until the office officially processes the return on the next business day.
The Hertz Car Rental - Maplewood branch provides a core suite of essential rental services, focusing on practical and local transportation needs.
- Passenger Car Rental: A comprehensive fleet ranging from small Economy and Compact cars (e.g., Ford Focus, Chevrolet Spark) ideal for city driving and fuel efficiency, up to Standard Sedans, Full-Size vehicles, and SUVs (e.g., Chevrolet Equinox, Nissan Rogue) suitable for families or longer trips.
- Cargo Van Rental: A key specialized service for local businesses, home movers, and contractors, providing vehicles like the Ford Transit or similar commercial vans necessary for hauling goods or equipment.
- Onsite Services: Customers benefit from direct, in-person assistance for rental agreements, vehicle inspection, and general queries right at the 1649 Springfield Ave location.
- After-Hours Drop-Off: Availability of a drop box for convenient return of vehicle keys and contracts outside of regular business hours. Note that liability remains with the renter until the next business day.
- Discounts and Loyalty Programs: Participation in various Hertz programs, including discounts for travelers over 50 and the benefits of the Hertz Gold Plus Rewards program.
- Flexible Payment Options: Acceptance of all major payment types at the counter for ease of transaction, including Credit cards, Debit cards, and NFC mobile payments.
- Optional Extras: Availability of add-ons such as GPS rentals, child/infant seats, and the option to add an additional authorized driver, subject to daily fees and policy requirements.
While providing standard vehicle rental services, the Maplewood Hertz location features several distinguishing highlights and policies beneficial to the local community.
- Active Military Discounts: A significant highlight is the availability of discounts for active military personnel. Hertz corporate policy generally includes up to 25% off leisure travel base rates for military members and government employees, often facilitated through a specific Customer Discount Program (CDP) code.
- Essential Cargo Van Fleet: The local provision of Cargo Van Rentals is a vital feature for the local economy, servicing small businesses, tradespeople, and residents with immediate, local moving needs.
- Accessible Location: Located on a major route like Springfield Avenue, the branch is easy to reach from surrounding New Jersey townships, offering a convenient alternative to airport rental desks.
- Debit Card Policy for Local Renters: While policies vary, the Hertz system generally allows debit card use for rentals of certain vehicle classes (Economy through Full Size cars, Cargo and Minivans, and up to Intermediate SUVs), a necessary feature for customers who may not have a major credit card.
- Drop-Off Convenience: The option for after-hours drop-off, while requiring customer diligence, provides flexibility for renters whose schedules do not align with the weekday operating hours.
It is important for all customers to utilize the provided contact information to reconfirm all reservation details, including vehicle class availability and final charges, especially when booking discounted or specialized vehicles like the cargo vans.
For new reservations, to confirm an existing booking, or to inquire about a vehicle return, please use the direct local contact information.
Address: 1649 Springfield Ave, Maplewood, NJ 07040, USA
Phone: (973) 761-1268
Mobile Phone: +1 973-761-1268
Choosing Hertz Car Rental on Springfield Avenue in Maplewood is worth it primarily for the convenience of its location and its specialized offerings. For those in the Maplewood area, this is a readily accessible, non-airport location that saves travel time and hassle. The biggest draw for the local community is the reliable provision of essential transport vehicles, particularly the
Cargo Van Rental
service, which is indispensable for personal moving needs or local business logistics that do not require a full moving truck.Furthermore, the benefit of the
Active Military Discounts
is a valued and practical feature that allows service members and their families to save on leisure travel or temporary transportation needs. The brand familiarity of Hertz also provides a degree of confidence in the vehicle quality and the corporate support structure, which can be critical if unexpected issues arise during the rental period.While some customer experiences have noted challenges related to inventory management (e.g., reservation mismatches and 'no-show' charges), users who take the simple precaution of calling ahead to reconfirm their specific car class and pick-up time often mitigate these issues. For residents who require a dependable vehicle, from an economy car for a quick trip to a cargo van for a big project, this Maplewood branch remains a well-positioned and essential local car rental agency.
Hertz Car Rental - Maplewood - Springfield Avenue Services
Car Rental Agency
- Cargo Van Rental
Hertz Car Rental - Maplewood - Springfield Avenue Details
Service options
- Onsite services
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Hertz Car Rental - Maplewood - Springfield Avenue Photos










Hertz Car Rental - Maplewood - Springfield Avenue Location
Hertz Car Rental - Maplewood - Springfield Avenue
1649 Springfield Ave, Maplewood, NJ 07040, USA
Hertz Car Rental - Maplewood - Springfield Avenue Reviews
pick upteambookmanagerchargespayrateneedmid sizeelectric car
★ 5★ 4★ 3★ 2★ 1This location is horrible! Reserved a car and when I went to pick it up the young lady asked if it was a personal or insurance rental then stated there were no cars available at that time and she would put me on the waiting list and call me later that day. ( Never did she look up anything on the computer but spoke to someone in the back). No call but last week I see a charge on my bank statement, called office and no one could answer what the charge was for! Called customer service only to be told that it was a no show fee! I explained to customer service what happened and they took care of it. Called Maplewood office back to see why I was charged a no show fee and no answers to my questions! Never use this Maplewood Branch of Hertz for anything! Hertz check your branches!
August 14 · Barbara Williamsbooked a reservation, they called me morning of and said they didn't have my car and i would need an upcharge to book a new car. very frustrating
October 10 · Romil ShahReserved a car. They called at pickup time to say the car wasn’t available. Couldn’t tell me when it would be available so I asked to cancel. Said they couldn’t cancel be cause I had prepaid. Staff member was extremely rude, interrupting me every sentence and eventually hung up on me. Avoid this place like the plague.
July 21 · Andrew PorayWould give Zero stars if I could. By far the absolute worst rental car, service and experience I've ever had with Hertz (or any other vendor for that matter). Returned the vehicle early because I couldn't deal with the odor. Dirty car, no gas, damaged vehicle, terrible odor - mix of trash, mildew and smoke, trash inside the car. Just awful.
June 01 · C&JThey didn't have the car we reserved so they made us pay the cost for the upgraded vehicle.... Unfathomable.And trying to act like you care by writing that you are sorry but doing nothing to fix it or change the experience for anyone is just adding insult to injury.
May 21 · Avi Perlstein
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