Enterprise Rent-A-Car Introduce
For California residents and visitors navigating the beautiful Ventura County area, securing reliable transportation is often the first step to a successful trip or a smooth solution during a vehicle repair. Enterprise Rent-A-Car at 2439 S Victoria Ave in Ventura, CA, is a highly regarded local resource that provides comprehensive car and van rental services. This location operates as both a trusted Car Rental Agency and a specialized Van Rental Agency, ensuring that whether you need a compact car for city travel, a sedan for a business trip, or a spacious van for a group outing or moving assistance, you have access to a well-maintained, modern fleet.
Beyond the standard vehicle offerings, this particular Enterprise branch has a notable focus on customer experience and community recognition. It is proudly identified as a women-owned business, bringing a distinct commitment to professional service and customer satisfaction to the local Ventura market. The operation is geared toward making the entire rental process—from reservation to return—as efficient and stress-free as possible for every customer who walks through their doors.
The excellent customer service is frequently highlighted by local users, with reviews noting the staff's welcoming, attentive, and professional demeanor. One customer remarked, "The staff was welcoming, attentive, and very professional. They took the time to explain everything clearly, answered all of my questions with patience, and made the entire rental process smooth and stress-free." Another satisfied patron specifically thanked an employee named Alex for a great walk-in reservation experience that went "smoothly," emphasizing their intent to return. This dedication to personalized and positive interactions forms the foundation of their strong reputation in the Ventura community.
Conveniently situated in a central area of Ventura, California, the Enterprise Rent-A-Car location offers easy access for local residents, especially those in the process of vehicle repair or seeking a rental for an extended vacation along the California coast.
- Address: 2439 S Victoria Ave, Ventura, CA 93003, USA
- Wheelchair Accessible Entrance: The facility offers an accessible entrance to ensure comfortable entry and exit for customers with mobility aids.
- Wheelchair Accessible Parking Lot: Dedicated parking spaces are provided to accommodate all guests, reflecting a commitment to full customer accessibility from the moment they arrive.
Enterprise Rent-A-Car is a full-service rental provider, offering a comprehensive range of solutions for personal and commercial needs. The local Ventura branch excels in providing a variety of vehicle options and supportive services:
- Car Rental Agency Services: Offering a diverse fleet of vehicles ranging from economy cars for budget-conscious travel to comfortable sedans, SUVs for family trips, and premium cars for special occasions.
- Van Rental Agency Services: Providing a selection of passenger vans (such as 12- and 15-passenger vans, subject to specific state regulations) and cargo vans, which are perfect for group travel, moving tasks, or transporting large equipment.
- Onsite Services: Customers benefit from the efficiency of onsite check-in, vehicle inspection, and contract completion, making the process quick and reliable.
- Free Customer Pickup: Enterprise is renowned for its complimentary pickup service from home or a repair shop, which is particularly convenient for customers who are temporarily without personal transportation.
- Flexible Payment Options: The facility accepts all major payment methods, including credit cards, debit cards, and modern NFC mobile payments, providing convenience and flexibility for California users.
Several unique features and operational highlights distinguish this Ventura Enterprise Rent-A-Car location, enhancing its value to the local community:
- Identifies as Women-Owned: Operating as a women-owned business, this branch contributes to supplier diversity and emphasizes a customer service model known for being highly attentive and professional.
- Active Military Discounts: In recognition of the service of California's military community, this location proudly offers discounts for active duty military members, aligning with Enterprise's long-standing commitment to those who serve.
- Commitment to Customer Service: Customer testimonials consistently praise the staff for their professionalism, patience, and clear explanations, contributing to a stress-free rental experience.
- High Accessibility Standards: With both a wheelchair accessible entrance and a dedicated parking lot, the facility ensures a welcoming environment for all customers, prioritizing inclusion.
- Wide Vehicle Selection: The capacity to operate as both a car and van rental agency allows them to meet a broad spectrum of transportation needs, from a weekend convertible on the Pacific Coast Highway to a large passenger van for a team trip.
To make a reservation, inquire about available vehicles, or learn more about specific rental policies, customers in the Ventura, California area can reach out using the following details:
- Address: 2439 S Victoria Ave, Ventura, CA 93003, USA
- Phone: (805) 650-4355
- Mobile Phone: +1 805-650-4355
Choosing the Enterprise Rent-A-Car location on South Victoria Avenue in Ventura, CA, is a decision that prioritizes quality, convenience, and community values. This branch's designation as a women-owned business adds a compelling layer of local commitment and personalized management, often translating into the superior customer service experience that customers frequently rave about. The reported professionalism and attentiveness of the staff, as highlighted in numerous positive reviews, stand out as a key reason to choose this location over competitors. When renting a vehicle, peace of mind is paramount, and knowing that the team values clear communication and stress-free transactions is invaluable.
Furthermore, the practical benefits are substantial. The combination of offering both car and van rentals means one convenient stop can solve diverse logistical challenges, whether for family travel, business logistics, or moving needs. The thoughtful provision of accessibility features, including the wheelchair accessible entrance and parking, demonstrates a commitment to serving the entire community without barriers. Finally, for those who have served, the availability of active military discounts is a meaningful acknowledgment and a financial benefit that adds significant value. In the vibrant and demanding California market, Enterprise in Ventura provides a reliable service that is built on a foundation of professional care, diverse selection, and local accountability.
Enterprise Rent-A-Car Details
From the business
- Identifies as women-owned
Service options
- Onsite services
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Enterprise Rent-A-Car Photos










Enterprise Rent-A-Car Location
Enterprise Rent-A-Car
2439 S Victoria Ave, Ventura, CA 93003, USA
Enterprise Rent-A-Car Reviews
managercleanefficienttruckcheck incallvangentlemanemployeesmatter
★ 5★ 4★ 3★ 2★ 1I really appreciated the excellent customer service during my recent visit. The staff was welcoming, attentive, and very professional. They took the time to explain everything clearly, answered all of my questions with patience, and made the entire rental process smooth and stress-free. It’s refreshing to see a team that truly values their customers and goes above and beyond to provide a positive experience. I left feeling confident and well taken care of, and I will definitely be returning in the future
August 30 · Edith EztiliztaAlex helped me with a walk in reservation and he was great! Everything went smoothly and I was really impressed with the customer service. Thanks Alex! Will definitely come back if I need to rent a car again.
September 08 · Jennifer BellI found the condition of the vehicle I was checked out to be completely unacceptable. The truck had not been washed, no windshield wiper fluid and the interior was dirty and unsanitary. There were food crumbs scattered throughout, and it did not appear to have been cleaned or sanitized at all. The only thing that seemed wiped down was the touch screen. On top of that, there were no floor mats, which I’m not sure is standard, but it added to the overall poor impression. For a company of Enterprise’s reputation, I expected much better care and quality in the vehicle I was renting. Not to mention I reserved a luxury SUV such as a suburban or larger vehicle and the only SUV available was a Toyota Highlander.
September 13 · David HernandezQuick in and out. Was greeted upon arrival, handed over my license for check in, and Christian very politely escorted me to my vehicle. One of the best car rental experiences I've ever had, and Ive had hundreds.
July 07 · Michael GibsonWorst customer service I've ever experienced. I rented a 12 passenger van months in advance. I get a call *the day before*, saying all their big vans are unavailable due to a Ford recall. I told them they had a Mercedes Sprinter on their lot, I saw it that day. Oh yeah, but 95% are Ford, blah blah blah. They say they can give me two vehicles for the same price, same total seats. That doesn't really work for me given number of drivers, but we restructured our family reunion trip so I could drive one of our own vehicles, plus a large SUV. Enterprise confirmed that SUV for me over the phone. Next day I get there: 'we have no 7-seaters or above, they are all subject to recalls.' The lot is full of huge SUVs, made by several different car companies, not just Ford. Anything available with 7 or more seats at a nearby location? No, nothing, it's all this recall, out of our control.All of it was lies. The central lines at Enterprise had no idea why anybody would be telling us this. Web search for widescale recalls across whole vehicle types - nada. There was an eight-seater SUV ten minutes away in Oxnard, and we confirmed that by calling their local number. But the guy stood there and told me to my face that the whole region had no such vehicles due to manufacturer recalls. And the girl on the phone the day before was giving me the same line (except she was still offering a seven seater, hmmm). A manager obviously told them to lie.These lying liars overbooked themselves and rather than help people make it right, they just lied and lied again so that we would just go away. Well, mission accomplished!Pro tip: if you want a rental car in the area, go to the Oxnard airport, and don't use Enterprise, especially not this location. Lying liars, totally shameless.
August 06 · Joseph Zepeda
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