Enterprise Rent-A-Car

- 5020 Whipple Ave NW, Canton, OH 44718

For residents and visitors navigating Stark County and the surrounding Northeast Ohio region, the Enterprise Rent-A-Car at 5020 Whipple Ave NW in Canton, OH, stands out as a reliable and community-focused choice for all your vehicle rental needs. Whether you need a temporary replacement after an unexpected event, a spacious van for a group outing, or just a dependable sedan for local business travel, this branch offers a wide selection backed by attentive customer service.

One of the immediate highlights for local users is the branch's commitment to inclusive business practices, as it proudly **identifies as women-owned**. This local distinction adds a unique layer to the renowned Enterprise brand of service, often signifying a deep commitment to community and personalized customer care.

The Canton location has consistently demonstrated its dedication to going above and beyond for customers, particularly those experiencing unexpected difficulties. One customer shared a powerful account of their experience after a car accident, noting that the staff at the Canton branch and a sister location were "nothing but kind," getting them into a car right away and even facilitating an exchange for a different model when the first was "too much car." This kind of seamless, empathetic service, right down to the "sweetheart" of a gentleman at the vehicle turn-in, underscores why many Ohioans choose Enterprise for their most critical transportation needs.

While the overall experience is overwhelmingly positive, with high marks for the friendly and attentive staff and the clean condition of the vehicles, the branch is also attentive to specific customer feedback. A customer did mention that the cleaning chemicals used, while effective, caused a reaction due to a fragrance/chemical allergy. Such feedback is important, as it speaks to the high standard of cleanliness while also presenting an opportunity for the branch to consider fragrance-free or hypoallergenic cleaning products to accommodate all customers in the future.

By blending the trusted, nationwide fleet and services of Enterprise with a locally focused, highly-rated team, the 5020 Whipple Ave NW branch offers an exceptional rental solution for any driver in the Canton area.

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Location and Accessibility

Conveniently located in Canton, Ohio, this Enterprise branch is easily accessible from major roadways, making it simple for local residents and those traveling from out of town to quickly pick up or drop off a vehicle. The location’s address places it centrally in a key commercial area of Canton, ensuring proximity to both residential neighborhoods and business hubs.

The specific contact information for this helpful location is:

Address: 5020 Whipple Ave NW, Canton, OH 44718

The facility is designed with customer comfort and convenience in mind, offering multiple accessibility features:

• Wheelchair accessible entrance: Ensures a smooth and effortless entry and exit for all patrons.
• Wheelchair accessible parking lot: Provides designated, easy-to-access parking spots right near the entrance.
• On-site parking: Ample dedicated parking is available for customers who are dropping off their personal vehicle while picking up a rental.

Furthermore, Enterprise is known for offering a **Pick-Up Service Available** feature at many non-airport locations, which can be an invaluable service for customers in the Canton area, especially those dealing with vehicle repairs or accidents. Customers should call the branch directly to confirm the availability and radius of this service.

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Services Offered

The Enterprise Rent-A-Car branch on Whipple Ave NW is a versatile transportation partner, offering a comprehensive suite of rental services to meet various personal and commercial needs across Ohio:

• Car Rental Agency Services: A full range of rental cars, from economy and compact vehicles for fuel-efficient travel to full-size sedans, SUVs (including models like the Jeep mentioned in a review), and luxury cars for a more comfortable or premium experience.
• Van Rental Agency Services: Specializing in larger vehicle rentals, including passenger vans (such as 12- and 15-passenger models) for group travel and minivans like the Chrysler Pacifica, as well as cargo vans for light commercial use or moving tasks.
• Accident/Insurance Replacement Rentals: A core focus of the Enterprise service model, providing efficient and compassionate vehicle replacement for customers whose personal cars are in the shop after an accident or breakdown.
• Flexible Payment Options: Accepts a broad array of payment methods to simplify the transaction process: Credit cards, Debit cards, and NFC mobile payments (e.g., Apple Pay, Google Pay).
• After-Hours Returns: Allows customers the flexibility of returning the vehicle outside of normal business hours by using the secure key drop box, ensuring convenience for late arrivals or early departures.
• Pick-Up Service: As a neighborhood location, this branch typically offers a pick-up service to streamline the process for customers who are unable to drive to the location themselves (availability and coverage area should be confirmed when booking).

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Features / Highlights

Choosing this Enterprise location provides customers in the Canton, OH, region with several compelling and locally relevant benefits:

• Proudly Identifies as Women-Owned: This distinction highlights the branch's commitment to diversity and provides a unique local identity within the global Enterprise brand.
• Active Military Discounts: The branch offers special benefits and discounts for members of the military community. This often includes a 5% discount off base rates for Government Leisure Travel and potentially other fee waivers, such as the underage driver fee for eligible members (verification of current discount terms is recommended).
• Exceptional Customer Service: Reviewers consistently praise the staff as "very friendly and attentive" and "kind," illustrating a commitment to professional and helpful interactions, even during stressful situations like post-accident rentals.
• Convenient Debit Card Acceptance: The acceptance of both Credit cards and **Debit cards** provides payment flexibility, though customers using a debit card should be prepared for potential additional verification or deposit requirements as per Enterprise policy.
• Wide Variety of Fleet Options: From economy cars like the Mitsubishi Mirage and Toyota Corolla to large SUVs and specialized van rentals, the fleet is diverse enough to suit nearly any travel or transport need in Northeast Ohio.
• NFC Mobile Payments Accepted: The ability to process NFC mobile payments adds a layer of speed and modern convenience to the rental transaction.

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Contact Information

For bookings, inquiries about vehicle availability, or to confirm the pick-up service, customers should reach out directly to the Canton Enterprise branch using the following details:

Address: 5020 Whipple Ave NW, Canton, OH 44718

Phone: (330) 493-2510

Mobile Phone: +1 330-493-2510

We recommend using the direct local phone number to speak with the Canton staff, especially for immediate questions or to arrange pick-up service.

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What is Worth Choosing

For Ohio users, choosing the Enterprise Rent-A-Car at 5020 Whipple Ave NW is a choice for reliability, inclusivity, and unparalleled customer focus. This branch is particularly recommended for those in need of **insurance replacement rentals** or travelers who appreciate a service experience that goes the extra mile, as exemplified by the compassionate and efficient handling of an emergency situation described in customer testimonials.

The fact that the branch **identifies as women-owned** is a great reason to support a local business that values community and diverse leadership. This, combined with valuable benefits like **Active military discounts** and the acceptance of modern payment methods, including **NFC mobile payments**, makes the transaction process smooth and financially advantageous for key community members.

If you require a specific type of larger vehicle, such as a large SUV or a passenger van, the specialized **Van rental agency** designation of this location ensures they are well-equipped to handle those needs. While all customers are encouraged to communicate any specific needs, such as fragrance-free cleaning requests, the existing reputation for clean, well-maintained vehicles and friendly staff confirms that this Canton location is a top-tier choice for dependable, high-quality car and van rentals in Northeast Ohio.

Enterprise Rent-A-Car

5020 Whipple Ave NW, Canton, OH 44718, USA