Enterprise Rent-A-Car

- 36-15 Queens Blvd, Long Island City, NY 11101

For New York City residents, particularly those in Queens, securing a reliable and pleasant car rental experience can often be a challenge amid the city's fast pace. The Enterprise Rent-A-Car branch located at 36-15 Queens Blvd in Long Island City (LIC), NY, stands out as a top-rated local option that consistently delivers on both vehicle selection and superior customer service. This location operates as a full-service Car rental agency and a dedicated Van rental agency, offering the versatile fleet and trusted resources of a national brand with a genuine neighborhood touch.

The feedback from local New Yorkers is overwhelmingly positive, often highlighting the exceptional demeanor of the staff. Customers routinely describe the process as "easy and streamlined" and praise the employees for being "incredibly friendly, professional, and thoughtful." Specific team members, like George, are admired for treating "everyone with such care and a positive attitude." The staff's helpfulness extends to essential local advice, such as patiently explaining New York's complex toll fee system and offering thoughtful reminders, like suggesting a customer take a video of the car before driving off, ensuring transparency and peace of mind.

Adding to its community appeal, this Long Island City branch proudly identifies as women-owned, reflecting a commitment to supporting diverse business leadership in the NYC area. This location also ensures it supports those who serve by offering valued Active military discounts.

Operationally, the branch is designed for convenience, accepting multiple payment forms, including Credit cards, Debit cards, and NFC mobile payments. They also offer a complimentary Delivery and Collection service, picking up customers anywhere in Long Island City and Sunnyside, Queens, a massive benefit for New Yorkers without easy access to the location.

The consistent positive customer experience, combined with a commitment to accessibility—including a Wheelchair accessible entrance and Wheelchair accessible parking lot—makes the 36-15 Queens Blvd location a highly recommended choice for anyone in the New York area needing a dependable rental car or van, whether it’s for a weekend escape from the city or temporary transportation.

Situated in the bustling Long Island City neighborhood of Queens, the Enterprise branch at 36-15 Queens Blvd offers excellent connectivity for New York City travelers looking to get on the road quickly. Its strategic location is easily accessible from various parts of Queens, Brooklyn, and Manhattan.

• Address: The agency is located at 36-15 Queens Blvd, Long Island City, NY 11101, USA. This places it directly on Queens Boulevard, a major artery, making it simple to find and access via car or local public transit.

• Local Transit Access: Queens Boulevard is a primary corridor served by NYC public transportation, allowing customers to reach the location easily via subway or bus before embarking on their journey.

• Accessibility Features: The facility is fully committed to serving all members of the New York community with essential accessibility features, including a Wheelchair accessible entrance and dedicated Wheelchair accessible parking lot, ensuring a smooth start to the rental process for everyone.

• On-Site Convenience: The branch offers essential On-site parking, a premium convenience in a high-density area like Long Island City, making drop-off and short-term waiting far less stressful.

Catering to a wide range of New York-based needs, the Long Island City Enterprise location provides a comprehensive suite of rental and customer-focused services that extend beyond simple car hire:

• Car Rental Agency: The core offering includes a vast selection of modern, reliable passenger vehicles. The fleet typically ranges from fuel-efficient economy and compact cars, ideal for navigating city traffic or short excursions, to standard sedans, SUVs, and luxury-class vehicles for longer road trips out of New York.

• Van Rental Agency: The agency also specializes in larger capacity vehicles, offering various Van rental options. This includes minivans for family travel and larger passenger vans, which are vital for group outings, business logistics, or sports teams leaving the city.

• Local Pick-Up Service: A signature Enterprise benefit, this branch offers a complimentary "We'll Pick You Up" service, specifically noting they will pick up customers anywhere in Long Island City and Sunnyside, Queens, NY. This is invaluable for New Yorkers without a ride to the office.

• Flexible Payment Options: The agency accepts all primary methods of payment, including Credit cards, Debit cards, and the modern, convenient option of NFC mobile payments, such as Apple Pay and Google Pay.

• Support for Difficult Situations: The staff has demonstrated flexibility and willingness to work with customers during challenging circumstances, such as allowing convenient modification of a return time during "extreme weather," without imposing extra fees.

Several key features distinguish the Long Island City Enterprise branch, offering added value and comfort to New York renters:

• Exceptional Customer Service: Customer reviews highlight the staff's professionalism, genuine kindness, and thoughtfulness, which translates into a "smooth and pleasant" rental process—a welcome change for many who have experienced frustrating rentals in the past.

• Women-Owned Business: The branch identifies as women-owned, providing local New Yorkers an opportunity to support diverse business ownership while receiving high-quality service.

• Active Military Discounts: In recognition of military service, this location offers Active military discounts, which typically include a percentage off the base rate for leisure travel, a valuable benefit for service members and veterans in the New York area.

• Accessibility and Convenience: Beyond the local pick-up service, the provision of a Wheelchair accessible entrance and Wheelchair accessible parking lot, along with dedicated On-site parking, ensures the facility is highly user-friendly.

• Modern Transaction Methods: The ability to use NFC mobile payments provides a contactless and rapid checkout experience, a sought-after feature for busy New Yorkers.

To schedule a reservation, arrange a local pick-up from Long Island City or Sunnyside, or inquire about specific vehicle availability, New York customers can contact the branch directly:

• Address: 36-15 Queens Blvd, Long Island City, NY 11101, USA

• Phone: (929) 208-4486

• Mobile Phone (Direct): +1 929-208-4486

Choosing the Enterprise Rent-A-Car at 36-15 Queens Blvd is an excellent decision for any New Yorker who prioritizes a high-quality service experience alongside the convenience of a major rental provider. The key differentiator here is the verified outstanding staff, who are repeatedly praised for their professionalism, clear communication, and willingness to accommodate customer needs, such as modifying reservations for extreme weather or offering local travel tips like the handling of NYC toll fees.

The combination of practical, local benefits is unmatched for the Queens area: a complimentary local Delivery and Collection service across Long Island City and Sunnyside, the ability to support a women-owned business, and the financial benefit of Active military discounts. Furthermore, the acceptance of Debit cards alongside credit cards and mobile payments ensures financial flexibility for all renters.

For New York residents planning a trip, needing a replacement vehicle, or requiring a Van rental agency service, this Long Island City Enterprise branch offers a seamless, welcoming, and professional experience, setting a high standard for car rentals in the highly competitive metropolitan area. It is clearly the local favorite for a smooth and stress-free rental.

Enterprise Rent-A-Car

36-15 Queens Blvd, Long Island City, NY 11101, USA