Enterprise Rent-A-Car

- 2518 38th Ave, Long Island City, NY 11101

For residents and visitors of the New York metropolitan area, especially those in the rapidly evolving Long Island City (LIC) and greater Queens region, securing reliable, hassle-free transportation is a constant priority. The Enterprise Rent-A-Car location at 25-18 38th Ave in LIC offers a solution that combines the comprehensive resources of a major national brand with the personalized, attentive service of a local agency. This particular branch is noted for its commitment to customer excellence, with staff members frequently praised for turning the typically "stressful, corporate headache into a smooth process."

Operating as both a dedicated car rental agency and a van rental specialist, the 38th Avenue location caters to a broad spectrum of New York transportation needs. From compact cars for navigating Queens' bustling streets to larger vans for group travel or moving furniture across boroughs, the fleet availability is designed for urban flexibility. What truly sets this branch apart is its demonstrated commitment to inclusivity and community support, notably identifying as a women-owned business and offering specific financial incentives like Active Military Discounts.

Customers consistently report highly positive interactions, citing staff like 'Delores (Dee),' 'Brenda,' and 'Patrick' for providing detailed explanations, quick service, and excellent follow-up—hallmarks of an agency that prioritizes the renter's experience. This dedication to courteous and prompt service is essential for New Yorkers who value efficiency and professionalism. Furthermore, the provision of modern payment options, including NFC mobile payments, ensures a convenient and contemporary transaction process.

The Enterprise Rent-A-Car branch is ideally located in the heart of Long Island City, Queens, making it a central and convenient point for all of the borough’s residents, as well as those coming from Manhattan or Brooklyn. Long Island City's excellent connectivity via subway, LIRR, and major roadways ensures that the agency is easily reachable from nearly anywhere in the New York City area.

The official address is 25-18 38th Ave, Long Island City, NY 11101, USA.

• Long Island City Hub: LIC is a key commercial and residential hub in Queens, offering convenient access for corporate and leisure renters alike, avoiding the extreme congestion of deep Manhattan while remaining close to the city center.
• On-Site Parking: A highly valued feature for a New York location is the availability of On-site parking. This provides a crucial benefit for customers arriving in their personal vehicles, offering a secure, easy place to leave their car during the rental period.
• Physical Accessibility: The agency is committed to serving all members of the New York community with a Wheelchair accessible entrance, ensuring that access to the office is safe and accommodating for customers with mobility needs.
• Delivery and Collection Service: According to local branch policy, this Enterprise location offers a pick-up service, meaning they can come to your home or office anywhere in Long Island City and Sunnyside, Queens, NY, providing an unparalleled level of convenience that eliminates the need to arrange a separate trip to the office.

As a full-service transportation provider, Enterprise Rent-A-Car at 38th Avenue offers more than just standard rentals. Their designation as both a Car rental agency and a Van rental agency means they address the diverse vehicular requirements of individuals and businesses across the New York metropolitan area.

• Wide Range of Car Rentals: Offering a typical Enterprise fleet from economy and compact cars for efficient city driving, to midsize, standard, and full-size sedans for comfortable commuting, as well as a selection of SUVs (Intermediate, Standard, and Premium) for family travel or off-road excursions.
• Dedicated Van Rental Services: Specializing in Van rental agency services, they provide vehicles necessary for moving, large group transport, and commercial use, including cargo vans, minivans, and potentially 12- and 15-passenger vans, subject to specific New York State regulations and corporate policies.
• Financial Flexibility: For transaction ease, the agency accepts major payment methods, including Credit cards, Debit cards, and modern NFC mobile payments, such as Apple Pay or Google Pay.
• Comprehensive Rental Policy Support: Offering various protection products, including Damage Waiver (DW) and Supplemental Liability Protection (SLP), with staff knowledgeable and available to explain the different insurance options to New York renters.
• Customer Pick-Up Service: A key convenience for local users is the complimentary pick-up service available for those within the local service radius of Long Island City and Sunnyside, providing a door-to-door service experience.

Several unique features elevate this Enterprise location above typical car rental agencies, demonstrating a commitment to community support, diversity, and operational excellence, all of which are highly valued in the New York City marketplace.

• Identifies as Women-Owned: The business proudly notes that it Identifies as women-owned, a significant feature for customers and businesses in New York looking to support diverse and inclusive enterprises.
• Active Military Discounts: In a sign of respect and support, the agency offers Active military discounts, providing a valuable benefit to service members and their families in the New York region.
• Exceptional Staff Service: Customer reviews repeatedly highlight the staff's professionalism, clear communication, and efficient handling of the rental and return process, providing a "smooth process" instead of a typical corporate hassle.
• Secure and Convenient Parking: The presence of On-site parking eliminates the stress of finding temporary parking in Long Island City, a notoriously challenging task in the dense urban environment.
• Modern Payment Options: Acceptance of NFC mobile payments reflects a commitment to modern, quick, and secure transaction methods that cater to the tech-savvy New York consumer.

For current vehicle availability, group rates, or inquiries regarding the Active Military Discount, customers can reach the professional team at the Long Island City branch:

Address: 25-18 38th Ave, Long Island City, NY 11101, USA
Phone: (718) 472-5200
Mobile Phone: +1 718-472-5200
Business Types: Car rental agency, Van rental agency

The agency’s dedicated phone lines ensure that customers can easily arrange for a vehicle and confirm all rental requirements, including the necessary documentation for debit card usage or special military discounts.

Choosing the Enterprise Rent-A-Car on 38th Avenue in Long Island City is a decision to prioritize exceptional service, community values, and unparalleled convenience in New York. What truly makes this branch worth choosing is the winning combination of national reliability with a highly personal, local touch. The staff's commitment to detailed explanations, courtesy, and a smooth process—as attested by multiple, positive customer reviews—mitigates the stress often associated with renting a car in a major city.

Furthermore, supporting a business that Identifies as women-owned and proudly offers Active military discounts adds a layer of ethical consideration to your transportation choice. The practical conveniences, such as the Wheelchair accessible entrance, acceptance of modern NFC mobile payments, and especially the critical amenity of On-site parking and local pick-up service, ensure that the entire rental experience is as efficient and accommodating as possible for any New Yorker or visitor navigating the complex urban landscape of Queens.

Enterprise Rent-A-Car

2518 38th Ave, Long Island City, NY 11101, USA