Enterprise Rent-A-Car

- 10249 Two Notch Rd, Columbia, SC 29229

For residents of Columbia and the wider Midlands region of South Carolina, the local Enterprise Rent-A-Car branch located at 10249 Two Notch Road stands as a go-to source for dependable transportation. As a prominent Car rental agency and a dedicated Van rental agency, this location serves diverse needs, whether you require an economy car for a business trip, a full-size SUV for a family vacation, or a spacious van for moving or group events.

This neighborhood branch prides itself on combining the resources of a global brand with the personalized attention of a local business. The office staff is consistently described in customer feedback as "extremely helpful and delightful to work with," providing a friendly, human element to the rental process. This commitment to customer delight is exemplified by staff engaging customers with thoughtful questions like, “Tell me one good thing that happened to you this week!”—a small touch that makes the experience less transactional.

However, the nature of the car rental industry means challenges occasionally arise, as noted by a less favorable customer review regarding a vehicle returned by a prior renter. What truly sets the 10249 Two Notch Road staff apart is how they manage and resolve these rare issues. In the case mentioned, the staff were immediately "nice and courteous during the whole ordeal," and proactively ensured the customer was given an "upgraded vehicle that was clean and bug-free." This ability to handle issues professionally and quickly, securing a safe and satisfactory replacement, confirms their dedication to service recovery and customer safety, making them a reliable choice for South Carolina users who value excellent problem-solving skills alongside initial friendly service.

Furthermore, this location proudly Identifies as women-owned, allowing local customers to support a diverse-owned business while receiving high-quality rental services. This local ownership adds a distinct, community-focused flavor to the nationally recognized Enterprise brand.

The Enterprise Rent-A-Car branch is ideally situated on the well-known Two Notch Road corridor in Columbia, SC, ensuring high visibility and easy access for residents across the northeastern and central parts of the city. This non-airport location is specifically geared toward serving neighborhood customers and insurance replacement rentals.

• Physical Location: The agency is located at 10249 Two Notch Rd, Columbia, SC 29229, USA. Its position makes it a convenient pick-up spot for those living in or near the 29229 zip code, including areas like Clemson Road and surrounding residential and commercial districts.
• Operating Schedule: The hours of operation are tailored for local business needs, offering service throughout the week.
  • Monday – Friday: 8:00 AM – 6:00 PM
  • Saturday: 9:00 AM – 12:00 PM
  • Sunday: 11:00 AM – 2:00 PM
  It is important to note that after-hours returns service is generally not available at this location, meaning renters must return vehicles during the posted business hours.
• Accessibility Commitment: The branch is committed to serving all members of the South Carolina community by ensuring physical access for everyone. The facility offers a fully Wheelchair accessible entrance and designated Wheelchair accessible parking lot.
• Local Pick-Up Service: As a neighborhood location, customers often benefit from Enterprise’s renowned “We’ll Pick You Up” service, which is a significant advantage for those needing a replacement vehicle while their personal car is being repaired. Customers should call the branch directly to confirm availability and service area boundaries for this convenience.

The Columbia Clemson & Two Notch branch provides a comprehensive range of rental and support services, establishing itself as a complete transportation solution provider in the area.

• Extensive Fleet Options: The core business as a Car rental agency and Van rental agency ensures a vehicle is available for almost any occasion.
  • Variety of cars: Economical compact cars, reliable mid-size sedans, and comfortable full-size vehicles.
  • Specialty vehicles: SUVs, minivans (7-passenger, 8-passenger), and larger passenger vans (10, 12, and 15-passenger) are available, making it a reliable choice for group outings or business logistics.
  • Cargo Vans: A specific inventory of cargo vans is available for moving or transporting large items, making the location a vital resource for both personal and small business use.
• Flexible and Secure Payment Methods: To accommodate local renters, this Enterprise branch accepts a variety of convenient payment options:
  • Major Credit cards (Visa, MasterCard, American Express, Discover).
  • Bank-issued Debit cards. Renting with a debit card at neighborhood locations is permitted, though local renters should be prepared for potential requirements such as presenting additional proof of address (e.g., utility bills) and having funds available for a security deposit in addition to the estimated rental cost.
  • Modern NFC mobile payments for fast, contactless transactions.
• Insurance and Accident Replacements: Staff are highly experienced in managing insurance-billed rentals, offering expertise to simplify the process during accident or repair situations. They are prepared to discuss vehicle upgrades if the reserved class is unavailable, with clear communication regarding any potential differences in cost when an insurance company is covering the rental.

Several key features make the 10249 Two Notch Road branch a standout choice for South Carolina customers:

• Active Military Discounts: In recognition of the armed forces in the state, the agency offers valuable Active military discounts, a significant benefit for service members and their families in the Columbia area.
• Exceptional Service Recovery: While most experiences are smooth, the staff’s quick, courteous, and effective response to a customer concern about a vehicle's condition, resulting in an immediate and free upgrade to a "clean and bug-free" car, highlights a strong culture of accountability and premium customer care.
• Friendly, Engaging Staff: Reviews frequently mention the office team’s delightful attitude and professional conduct, creating a welcoming and pleasant atmosphere—a crucial differentiator in the rental industry.
• Women-Owned Business: The designation as a women-owned business allows customers in the Columbia area to support diversity in local commerce while accessing a trusted global brand.

To book your next vehicle, inquire about van availability, or confirm rental policies:

• Address: 10249 Two Notch Rd, Columbia, SC 29229, USA
• Phone: (803) 419-4319
• Mobile Phone: +1 803-419-4319
• Types: Car rental agency, Van rental agency

For residents of Columbia, SC, needing a rental car or van, the Enterprise branch at 10249 Two Notch Road offers a compelling combination of convenience, comprehensive services, and truly exceptional customer relations. The staff’s reputation for providing an "Excellent service from easy phone reservation to pickup and return" is a significant reason to choose this location. They demonstrate a proactive approach to customer satisfaction, going beyond the transaction to ensure a positive experience—even checking in on the customer's week.

The agency’s ability to quickly and courteously resolve issues, as demonstrated by the seamless replacement and upgrade of a problematic vehicle, assures South Carolina customers that they are in capable hands. When considering the benefits of Active military discounts, the convenience of accepting Debit cards and NFC mobile payments, and the support of a women-owned local business, this Enterprise location stands out as a highly reliable and community-minded choice for any car or van rental need in the Columbia, SC area.

Enterprise Rent-A-Car

10249 Two Notch Rd, Columbia, SC 29229, USA