Enterprise Rent-A-Car Introduce
For residents and visitors navigating the capital city and surrounding regions of the Palmetto State, reliable local transportation is paramount. Enterprise Rent-A-Car, situated conveniently on Two Notch Road in Columbia, SC, is a primary resource for vehicle rentals, catering to both everyday users and those needing a temporary replacement vehicle. This branch is a key part of Enterprise’s extensive neighborhood network, focusing specifically on non-airport rentals—a major benefit for local South Carolina customers.
The unique selling proposition for Enterprise, often highlighted in their national and local outreach, is their commitment to coming to you. Their famous, though sometimes debated, "We'll Pick You Up" service is designed to make the process of getting into a rental car as seamless as possible, especially for customers whose personal vehicles are in the shop or who simply need a convenient shuttle from a local residence or business. This model aims to remove one of the major hassles associated with renting a car—the logistics of getting to the rental office itself.
Operating as both a dedicated car rental agency and a van rental agency, the Two Notch Road location stocks a wide selection of vehicles. Whether you need an economy car to save on gas during your daily commute across Columbia, a durable SUV for a family trip to the South Carolina coast, or a spacious passenger van for a group outing, this Enterprise branch maintains a fleet designed to meet the diverse needs of the Midlands area. Moreover, this particular branch identifies as a women-owned business, adding a notable local distinction to a globally recognized brand.
It is important for local users to understand that while the "We'll Pick You Up" slogan sets a high expectation for customer service, the actual delivery of this service can depend heavily on the proximity of your location to the branch and staff availability, as occasionally noted in customer feedback. However, Enterprise continues to be a trusted name for providing quality vehicles and an essential service to the community.
The Enterprise Rent-A-Car location is strategically placed along Two Notch Road, one of Columbia's major thoroughfares, making it highly accessible for residents throughout the Northeast Columbia area and beyond. This "neighborhood" branch configuration is ideal for South Carolina residents who prefer to avoid the higher costs and congestion typically associated with airport rental counters.
The precise address of the branch is:
9724 Two Notch Rd, Columbia, SC 29223, USA
This location benefits from its proximity to major highways, facilitating easy access from various parts of the Columbia metro area. Key operational and accessibility features designed to serve the local community include:
- Consistent Operating Hours: The branch typically maintains standard business hours, generally opening early and closing in the evening on weekdays (Mon–Fri 8:00 AM – 6:00 PM), with shorter hours on Saturday mornings (e.g., 9:00 AM – 12:00 PM) and occasionally Sunday hours, though customers should always confirm the exact schedule.
- Dedicated On-site Parking: Customers can utilize convenient on-site parking when picking up their rental vehicle.
- Accessibility Provisions: The facility ensures full compliance with accessibility standards, featuring both a wheelchair-accessible entrance and a wheelchair-accessible parking lot for the convenience of all customers.
Being located outside the immediate downtown area helps Enterprise provide a convenient option for many who live and work in the surrounding Columbia suburbs, serving as a vital link when their primary vehicle is unavailable.
As a comprehensive vehicle solutions provider, the Enterprise branch on Two Notch Road offers a diverse range of services beyond standard vehicle rentals, solidifying its role as both a car rental agency and a van rental agency for the South Carolina Midlands.
- Wide Vehicle Selection:
- Cars: From economy and compact models for fuel-efficient city driving to full-size sedans and luxury vehicles for comfortable long-distance trips across the state.
- SUVs and Crossovers: A range of sizes, including small crossovers and full-size SUVs, perfect for family use or hauling gear for a weekend in the South Carolina Lowcountry.
- Van and Truck Rentals: Specializing in minivans (e.g., 7-passenger capacity), large passenger vans (e.g., 15-passenger), and cargo vans, catering to group travel, moving needs, and commercial requirements.
- Specialty and Exotic Cars: Depending on local inventory, this branch may also provide access to premium or specialty vehicles for special occasions.
- Customer Pick-Up Service: Enterprise is famous for its "We’ll Pick You Up" service, offering a free shuttle service to customers during regular business hours from local, non-airport locations, subject to a reasonable service radius and staff availability.
- Flexible Payment Options: Accepts multiple forms of payment, including Credit Cards, Debit Cards (subject to local branch policies on deposits and identification), and modern NFC mobile payments for added convenience at the counter.
- Discounts and Affiliations: Provides special pricing and benefits, notably including Active Military Discounts for service members and veterans. The branch also accepts corporate accounts and offers benefits for loyalty program members.
- Rental Features: Offers optional additions such as GPS navigation, satellite radio, and vehicle protection plans (e.g., Damage Waiver) to customize the rental experience.
The Enterprise Rent-A-Car location at 9724 Two Notch Rd in Columbia has several key characteristics that make it stand out as a preferred option for many South Carolina locals.
- Woman-Owned Local Business Identity: This branch identifies as women-owned, contributing to the diversity of local business ownership and potentially qualifying for specific procurement programs or supporting community initiatives.
- Support for the Military Community: The availability of Active Military Discounts demonstrates Enterprise's commitment to supporting the large population of service members, veterans, and their families stationed or residing in the Columbia area.
- Commitment to Accessibility: Features such as a wheelchair-accessible entrance and parking lot ensure that the facility is welcoming and functional for all customers, regardless of physical mobility needs.
- Neighborhood-Focused Service Model: Unlike airport locations, this branch specializes in serving local replacement and temporary vehicle needs, prioritizing convenience for nearby residents and businesses through its pick-up/drop-off service.
- High Praise for Individual Employees: Despite occasional service critiques regarding policy implementation (like shuttle timeliness or initial vehicle condition checks), the branch has received enthusiastic praise for staff members, specifically citing employees who are "kind," "very understanding," and quick to resolve complex customer issues, suggesting a dedicated core team focused on positive outcomes.
For scheduling a pick-up, confirming a reservation, or inquiring about current vehicle availability at the Columbia Two Notch Road branch, please use the following contact information.
Address: 9724 Two Notch Rd, Columbia, SC 29223, USA
Phone: (803) 865-7464
Mobile Phone: +1 803-865-7464
Choosing Enterprise Rent-A-Car on Two Notch Road in Columbia is a logical and often preferred option for South Carolina residents who require a local, convenient, and reliable rental. What makes this location particularly worth choosing is its dual commitment to a large-scale, quality fleet and a personalized, neighborhood-focused service model. The core value proposition—the "We’ll Pick You Up" service—though requiring coordination, is an invaluable convenience for locals whose vehicle is in the shop or who lack an easy ride to the office. This service, combined with the professional demeanor and problem-solving focus of key staff members like Kayla, as highlighted in customer reviews, demonstrates a local team striving for service excellence, especially in challenging situations.
The branch’s strong support for the military community through Active Military Discounts, its identification as a women-owned business, and its inclusive accessible facilities are all powerful reasons to choose this local Enterprise. While potential renters should always confirm the details of the shuttle service radius and practice due diligence in checking vehicle fuel levels and condition upon pick-up, as is standard practice with any rental agency, the convenience of on-site parking, flexible payment options including NFC, and the sheer variety of available vehicles (from compact cars to passenger vans) make 9724 Two Notch Rd a highly functional and dependable choice for meeting all temporary and long-term car and van rental needs in the Columbia, SC area.
Enterprise Rent-A-Car Details
From the business
- Identifies as women-owned
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Parking
- On-site parking
Enterprise Rent-A-Car Photos







Enterprise Rent-A-Car Location
Enterprise Rent-A-Car
9724 Two Notch Rd, Columbia, SC 29223, USA
Enterprise Rent-A-Car Reviews
managercostphoneknowledgetrainmorningSUVcaliberemployeegratitude
★ 5★ 4★ 3★ 2★ 1I needed a rental as my personal vehicle was being serviced at a local dealership. On Tuesday, 2 Sep a woman from this location called to confirm. I expressed to her that I would please need a ride to that location from said dealership. She was all too quick to give me a negative response regarding her location being too far. I expressed to her I used this company due to its slogan and she was not quick to attempt to resolve. IE, the idea of her providing amazing customer service was NOT in her interest at all. BUT, when I arrived at the dealership, they asked me if they can give me a lift somewhere OR if I was planning to wait there. IE, they cared to ensure I was NOT stuck. I got there and was presented a smaller vehicle matching what I requested. However, the woman did NOT present the gas to me as the fuel is ALWAYS refilled to full. I arrived to my location and noted I was less than half full. IE, either Enterprise did not refill or the previous customer did not and thus I was left required to do something. I took a photo, refilled and kept said receipt. I will say, this issue put me into more traffic and made me go out of my way. Upon returning the car, NO one was quick to drive me back to said dealership and essentially had me waiting until nearly closing time to get me back to the dealership.I have submitted complaints and reviews online via Enterprise's email request. Essentially, Enterprise needs to consider revamping their Site and mobile app. There needs to be the option of needing to be picked up from whatever location, THEN present the Enterprise locations that can accommodate said pick up. As a customer who is not familiar with Columbia, I needed that location to help me. They could not care that I was a paying customer and did NOT go out of their way to make me feel welcomed. Therefore, I won't be renting from Enterprise any time soon. I had this same negative support from the Enterprise in Sumter, SC and have left a similar negative review on their location's Google review, too.Enterprise....you've got to do better with Customer Service. Stop giving negative responses to customers who clearly do NOT know the area or aren't familiar with what location picks up / drops off at whatever radius you drive to.The idea of "Enterprise, we'll pick you up" is going right down the drain and too many negative employees with zero care about a paying customer.
September 04 · Brenda TenneyWe were having problems with our previous rental that came from TN. Kayla got us in another vehicle quickly and was so kind to us. She was very understanding of our situation. We really appreciate it considering the issues we’d experienced with another location! Highly recommend this location because of Kayla. Thank you so much!
August 08 · Yana AndersonMy employer rents vehicles from this location. Erica, Erin, Shakayla and the rest of the staff are courteous, professional, and have a great knowledge of their jobs. I would use them, if I need a rental car for personal business or leisure.
October 06 · Byron JasperThe employees of this location are so professional and kind. I had to rent a car here last minute for 2 days as I had an unplanned repair while traveling. They were so easy to work with and I was literally in and out in probably 10 minutes. Great vibes and attitudes all around when facing a stressful situation. Highly recommend!
May 15 · Joanna HofbauerWhen I tell you Ms Kalay on two notch and polo goes above and beyond to accommodate her ccustomer she fast professional curiosity Am really surprise she not a Manger.She is what Enterprise stand for a corporation that value there service as wel there customer l entrusted my family with Enterprise . Five star Ms Kayal and the team at two notch and polo Simply outstanding
September 09 · Katena Green
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