Enterprise Rent-A-Car Introduce
For residents, students, and visitors navigating the beautiful Midlands of South Carolina, finding a dependable and customer-friendly vehicle rental service is paramount. The Enterprise Rent-A-Car branch located on Greystone Boulevard in Columbia, SC, stands out as a leading, locally focused provider, committed to offering not just a set of keys, but a seamless and stress-free mobility solution. Whether you’re a local needing a temporary car after an accident, a military family utilizing special discounts, or a business requiring a reliable commercial van, this neighborhood branch is equipped to handle your unique transportation demands.
What truly distinguishes this Columbia location is its dual focus: delivering the extensive resources and quality assurance of a major, national brand while maintaining the attentive, personal touch of a local business. This commitment is highlighted by the business's proud identity as a women-owned enterprise, bringing a strong sense of community and customer advocacy to every transaction. The team understands that car rental can sometimes be an unexpected or stressful necessity, and they are dedicated to transforming that experience into a positive one through superior service.
Client testimonials consistently praise the phenomenal staff, like Alonzo and Jermaine, for their professionalism, detailed communication, and genuine effort to make the process quick, easy, and anxiety-free. This level of personalized care—where customers feel "taken care of, not just sold to"—is the hallmark of the Greystone Boulevard location and the primary reason it earns such high recommendations from the South Carolina community. From the moment you walk in, the focus is on providing the perfect vehicle to fit your needs, whether you're exploring the Riverbanks Zoo, heading to the coast, or simply running daily errands in the Capital City.
The Enterprise Rent-A-Car branch is conveniently located in a highly accessible area of Columbia, making it an easy destination for customers coming from all parts of the metro area, including Lexington, Irmo, and Downtown. This strategic placement helps avoid the complications of airport rentals for local pickups.
The exact address is: 320 Greystone Blvd, Columbia, SC 29210, USA.
Its location on Greystone Boulevard positions it near major routes, ensuring a quick entry and exit onto the roads leading to I-26 and US Route 176. Accessibility has been a key consideration at this site, which is vital for all members of the community. The branch features a wheelchair accessible entrance and a dedicated wheelchair accessible parking lot, demonstrating an inclusive approach to customer convenience. Furthermore, the on-site parking makes it simple for customers to leave their personal vehicle securely while they use their rental. For those without immediate transportation to the office, Enterprise also offers a complimentary pick-up service, a notable benefit that further eases the rental process for local South Carolina customers.
The Enterprise Rent-A-Car on Greystone Boulevard is not just a car rental agency; it is a comprehensive transportation provider. They offer a versatile range of rental options covering personal, insurance-related, and light commercial needs throughout the Columbia area.
- Extensive Car Rental Fleet: Offering a wide selection of passenger vehicles, including fuel-efficient economy and compact cars, comfortable midsize and full-size sedans, and spacious SUVs perfect for family travel or group outings in South Carolina.
- Van Rental Agency: Specializing in larger vehicles, including minivans for families and passenger vans (up to 15-passenger, subject to specific policies) for group transportation, alongside cargo vans for light commercial use or moving needs.
- Replacement Rentals: Providing a stress-reducing service for customers whose vehicles are undergoing maintenance or repair following an accident, often coordinating directly with insurance companies and dealerships to streamline the process.
- Flexible Payment Methods: Accepting all major credit cards, debit cards (subject to policy and age requirements), and modern NFC mobile payments, providing multiple convenient options for deposits and final payment.
- Refueling Options: Customers have the choice to pre-pay for a full tank of fuel at a market rate, allow the branch to refuel upon return, or return the vehicle full, offering control over the fuel process.
- Rental Coverage Options: Offering optional protection products, such as the Damage Waiver (DW), at the time of rental, allowing customers to reduce or waive their financial responsibility for damage to the rental vehicle.
- Cross-Border Travel: Most vehicles rented from this US location are permitted to be driven across the US and into Canada at no extra charge, supporting long-distance travel and road trips outside of the Palmetto State.
The Columbia Greystone Boulevard location distinguishes itself through specific features and a strong community commitment, ensuring a unique and positive experience for local South Carolina renters.
- Certified Women-Owned Business: Operating with a strong local identity, the branch is identified as a women-owned business, bringing an added dimension of community leadership and advocacy to its professional services.
- Active Military Discounts: The branch offers special benefits and discounts tailored for active military personnel and their families, acknowledging and supporting the large military community near Columbia.
- Exceptional Customer Service Team: The staff, including top performers like Alonzo and Jermaine, receive outstanding praise for providing perfect customer service, detailed attention, proactive updates, and a commitment to ensuring every customer leaves with exactly what they need.
- High Accessibility Standards: Featuring a wheelchair accessible entrance and parking lot, the facility ensures comfortable and convenient access for all customers, prioritizing inclusion.
- Debit Card Flexibility: The branch accepts major debit cards for rentals (with certain vehicle and policy restrictions), providing a necessary alternative to credit-only payment options for many local renters.
- On-Site Parking: Customers can securely park their personal vehicles on-site while utilizing their rental, adding a layer of convenience and reducing coordination efforts.
- Stress-Free Process: The customer-focused approach, highlighted by staff who prioritize a quick, easy, and smooth process, significantly reduces the stress typically associated with needing a rental car, especially following an incident like totaling a vehicle.
To book your next car or van rental, or to speak with a customer service specialist at the Enterprise Rent-A-Car on Greystone Boulevard in Columbia, please use the following contact information:
Address: 320 Greystone Blvd, Columbia, SC 29210, USA
Phone: (803) 251-2912
Mobile Phone: +1 803-251-2912
While the branch does not offer after-hours return service, the normal operating hours are designed to align with the needs of the Columbia community, generally including weekend hours on Saturday for maximum convenience. It is always best to call ahead to confirm current hours and vehicle availability.
Choosing Enterprise Rent-A-Car on Greystone Boulevard in Columbia, SC, is an easy decision for local users seeking reliability and unmatched personal service. You are choosing more than a rental company; you are supporting a women-owned business that actively prioritizes customer satisfaction and community support, notably through its active military discounts and exceptional accessibility features. The overwhelming positive feedback for staff members like Alonzo and Jermaine underscores the primary reason to rent here: the guarantee of a smooth, professional, and genuinely caring transaction.
The branch’s ability to offer a diverse fleet—from small passenger cars to large cargo vans—ensures that whatever your need is for navigating South Carolina, they have the right vehicle. When dealing with stressful situations, such as a vehicle accident or a major move, the last thing you need is a complicated rental process. The Greystone team’s commitment to providing proactive communication and quick, easy solutions helps turn a necessary hassle into a surprisingly pleasant experience. For a reliable vehicle backed by a team that truly goes above and beyond, this Columbia location is the trusted, local choice.
Enterprise Rent-A-Car Details
From the business
- Identifies as women-owned
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Parking
- On-site parking
Enterprise Rent-A-Car Photos










Enterprise Rent-A-Car Location
Enterprise Rent-A-Car
320 Greystone Blvd, Columbia, SC 29210, USA
Enterprise Rent-A-Car Reviews
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★ 5★ 4★ 3★ 2★ 1I had a wonderful experience at Enterprise thanks to Alonzo, who was absolutely amazing as a salesman! From start to finish, he made sure everything was handled smoothly and professionally. He kept me updated throughout the process, reached out to check in, and was always quick to respond to any questions I had.Alonzo went above and beyond to ensure everything was right, and his attention to detail made the whole experience stress-free. The entire process was quick, easy, and much better than I expected. I truly felt like I was being taken care of—not just sold to.Best of all, I left with an amazing car that I absolutely love! I highly recommend working with Alonzo if you’re looking for top-notch customer service and a smooth car-buying experience.
July 22 · Yami RiosUpdate: late post but thanks again Jermaine for getting us into another vehicle after all the stress with totaling the jeep out he really helped with all the anxiety I walked into his office with we greatly appreciate all the hard work he does!!! His customer service was great and excellent just like the first time we ever met him want an easy and smooth process get with Jermaine he’ll make sure your right!!!Perfect customer service, Jermaine thank you so much for helping getting us in what we really wanted! If I could give more than 5 stars I would!!
July 08 · TIna skinnerI scheduled a rental for a SUV earlier this week. I was told to come in at 8:30 this morning but received a call to come in at 9 because no one returned rentals as planned. I got there at 9 and still no SUVs or anything close to one other than a minivan. I waited almost two hours and ended up leaving without a rental car for the weekend from this location. They tried to offer me a RAV4 and a Dodge Ram but I preferred the SUV. I was very disappointed with the lack of communication and poor customer service.
October 17 · Stacey HarrisI had the Best Experience with this Enterprise Rent-A-Car.The manager Miriam (I Believe, it do start with an "M") was very understanding and helpful, she went above what they do and I was very thankful 🙏🏽 the vehicle was very nice and super clean and had a disinfectant wipe in it. The staff I encountered was super pleasant besides the young lady who checked me in, she acted like she didn't want to be there. But overall 👍🏼 great!
July 22 · R Thomas“This dealership mishandled me in one of the most unprofessional ways I’ve ever experienced. They kept me in limbo for TWO full days, asking for documents and giving me false hope, without ever once following up. Not one call. Not one text. I had to keep chasing them for answers, only to finally be told no.It started with Jermaine — he took my information, then disappeared without letting me know he wasn’t even working the next day. Then I was passed to Brian, who kept asking for more and more documentation. Not once did he tell me there was an issue. In fact, he asked if I could come two hours to Columbia, giving me the impression everything was approved.Finally, when I pushed for answers, I got Tanisha, the manager. Instead of accountability, she brushed me off with a nonchalant ‘we’re busy helping everyone else.’ That’s not an excuse — that’s neglect. Transportation is a delicate, urgent matter. It’s not something you dangle over someone’s head for two days.It should never have taken two days to be told no. As a dealership, they should have known sooner and been honest. The fact that every single person handled it the same careless way tells me this is bigger than one employee — it’s a leadership failure.I was left humiliated, strung along, and disregarded. This experience was cruel, mishandled, and deeply unprofessional. People deserve honesty, respect, and clear communication, not to be treated like their time, money, and livelihood don’t matter.👉🏽 If you value your time and dignity, go elsewhere.”
September 13 · Teresa Spearman
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