Go Rentals

- 1120 S Milwaukee Ave, Wheeling, IL 60090

For Illinois residents and travelers utilizing private and general aviation services in the northern Chicagoland area, Go Rentals in Wheeling, IL, serves as a local option for vehicle rental. Located conveniently near the Chicago Executive Airport (PWK), this agency is positioned to cater primarily to airport travelers and those in the surrounding North Shore and Northwest suburbs.

The company is officially known as a car rental agency, and while broader Go Rentals entities are recognized for offering a high-touch, VIP-level service, the local experience is what truly matters to users in Illinois. Their presence in Wheeling is designed to provide quick and accessible service for people arriving or departing from the region, offering a range of vehicle types including sedans, SUVs, and potentially specialized options for business or leisure use.

It is important for local users to note that the experience at any rental location can be subject to individual customer service interactions and company-wide policies. When considering Go Rentals, particularly this Wheeling location, potential renters should take time to research and understand their specific booking, billing, and vehicle policies thoroughly. While general company information suggests a focus on service, the provided customer feedback concerning unexpected charges and a difficult dealing process suggests a need for renters to be proactive and cautious in verifying every detail of their agreement before signing.

As a professional recommendation, anyone looking to rent from this Wheeling location should clarify all fees, insurance options, and the exact condition of the vehicle they are receiving. An easy way to prevent issues is to confirm the credit card being charged and verify that the physical card being presented matches the one used for the reservation to avoid any confusion or unauthorized transactions, as reported by one customer.

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The Go Rentals facility is situated in the vibrant and accessible northern suburbs of Chicago, making it a functional hub for travelers in the area. The physical address is 1120 S Milwaukee Ave, Wheeling, IL 60090, USA.

This location on South Milwaukee Avenue (Route 21) is highly advantageous due to its immediate proximity to the Chicago Executive Airport (PWK), which is a key hub for private and corporate aviation in the Chicagoland region. For flyers utilizing the FBOs (Fixed-Base Operators) at PWK, the close proximity of Go Rentals allows for quick vehicle pickup and drop-off, a necessary convenience for busy travelers.

Accessibility by road is straightforward, as Milwaukee Avenue is a major thoroughfare connecting the suburbs to the wider road network, including the nearby Tri-State Tollway (I-94/I-294). This makes it easy for renters coming from or going to Northbrook, Deerfield, Buffalo Grove, or the greater Northwest Suburbs. The location also offers specific accessibility features to accommodate all customers:

• Wheelchair accessible entrance: Ensuring easy entry for all guests and luggage.
• Wheelchair accessible parking lot: Providing dedicated spaces for convenient access to the facility.

The strategic placement in Wheeling provides an alternative to renting from the much busier O’Hare International Airport (ORD), offering a quicker, less congested starting point for ground transportation in Illinois.

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Go Rentals operates as a car rental agency, providing essential services related to vehicle hire for personal and corporate use. While known for catering to the specialized needs of general aviation, their core services are standard to the rental industry, with a few key logistical and payment details confirmed at this location.

• Standard Vehicle Rental: Offering a range of vehicles that typically includes economy cars, full-size sedans, various classes of SUVs, and potentially specialized vehicles like convertibles or luxury models, suitable for Illinois' diverse driving needs.
• Credit and Debit Card Payments: The location confirms acceptance of both Credit cards and Debit cards for payment, providing flexibility for customers. Note: Renters should check for specific policies regarding security deposits, as debit card usage often requires stricter verification and higher deposits.
• Airport Service Focus: While specifics should be verified, Go Rentals entities often provide high-touch services such as curbside drop-off and planeside service at general aviation airports like PWK, which minimizes waiting time for FBO clients.
• Accessibility: The facility ensures ease of use for all patrons by providing both a Wheelchair accessible entrance and a Wheelchair accessible parking lot.
• Local Customer Support: Offering direct communication via both a local phone number and a mobile number for reservations and immediate inquiries.

Given the past customer feedback, renters are advised to request a detailed, itemized receipt and review all charges thoroughly before completing their transaction and before leaving the premises.

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For potential renters in the Illinois region, the highlights of choosing Go Rentals in Wheeling revolve around its location and the basic operational conveniences it provides, particularly for air travelers.

• Convenient PWK Access: The most significant feature is its proximity and dedicated service model near the Chicago Executive Airport (PWK), offering a fast and efficient car-to-plane connection often appreciated by business travelers.
• Inclusive Payment Options: The acceptance of both Credit cards and Debit cards is a definite highlight, offering broader payment flexibility than some rental agencies which restrict payment to credit cards only for security deposits.
• Commitment to Accessibility: The provision of a wheelchair accessible entrance and parking lot ensures the service is open and convenient for all members of the Illinois community and travelers with specific mobility needs.
• Local Presence: Being a physical location in Wheeling provides a direct point of contact for local users, which is often preferred over large, centralized airport counters for those living in the area.
• Varied Fleet Selection: Typically, Go Rentals branches offer a diverse fleet, ranging from casual to business formal and SUV/Sporty vehicles, ensuring a suitable option for different trip types, whether a local errand or a drive into downtown Chicago.

However, it is a crucial highlight that multiple customers have reported difficulties, describing the company as a "huge pain to deal with" and citing unauthorized or confusing credit card charges. This makes the key feature of this location the necessity of extreme diligence in documentation and communication to ensure a smooth transaction.

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For bookings, inquiries, or to resolve any issues related to a rental agreement, customers can reach the Go Rentals location in Wheeling, IL, using the following information:

• Address: 1120 S Milwaukee Ave, Wheeling, IL 60090, USA
• Phone: (224) 348-2930
• Mobile Phone: +1 224-348-2930

Using the provided mobile phone number can be particularly helpful for receiving quick responses and managing unexpected changes in travel plans, a common necessity for travelers in the area.

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For Illinois users, choosing Go Rentals in Wheeling is worth considering primarily for its strategic location and commitment to physical accessibility. If you are flying into or out of Chicago Executive Airport (PWK), or if you are located in the surrounding North Shore suburbs and need a local rental with easy road access, this location offers exceptional logistical convenience that can save time compared to dealing with the congestion of O'Hare. The confirmed accessibility features—the wheelchair accessible entrance and parking lot—further underscore a commitment to customer convenience.

However, it is worth choosing Go Rentals only if you are prepared to exercise maximum caution and meticulous documentation throughout the rental process. Given the direct customer reports of being a "huge pain to deal with" and unauthorized credit card activity, the benefit of convenience must be weighed against the potential for administrative headache. To ensure a satisfactory experience, local users should choose this agency but commit to:

• Documenting everything: Taking photos of the vehicle at pick-up and drop-off, documenting fuel levels, and keeping all paper and electronic agreements.
• Verifying charges: Scrupulously checking credit card statements for unexpected fees, particularly from cards that are rarely used, as noted in the feedback.
• Confirming all policy details: Requesting written clarification on deposits, insurance waivers, and late return policies before driving away.

When handled with diligence, Go Rentals can provide a logistically superior alternative for the PWK-area traveler; otherwise, a more mainstream rental agency might offer a more predictable customer service experience.

Go Rentals

1120 S Milwaukee Ave, Wheeling, IL 60090, USA