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LifeStar Car RentalCar Rental Near MeNew JerseySomerset CountyHillsborough TownshipHillsboroughCar Rental in U.S. 206Enterprise Rent-A-Car
Enterprise Rent-A-Car ico

Enterprise Rent-A-Car
- 405 US-206, Hillsborough Township, NJ 08844

Car rental agency, Van rental agency ★4.0

405 US-206, Hillsborough Township, NJ 08844, USA

4.0
My husband & I booked a reservation for a Full Sized SUV in April 2025 to be picked up in July. We always booked car rentals in advance, around the springtime, to make sure we have a place/car reserved for the busy summer. The rental was for an annual vacation we take with our in-laws every year & we normally use another rental company but decided to go with Enterprise this year. We booked online through their app, which was confirmed with an email confirmation & we should’ve been set for July. Going with Enterprise turned out to be a huge mistake & we will never return again. When the day came to pick up the vehicle, the attendant first told us we had no reservation. I had to show him the reservation on THEIR APP & that’s when he finally “found” our reservation, using the confirmation #. After finding our reservation, he then tells us they did NOT have any vehicles in the size that we wanted to rent to us. He called several other stores in the area & they apparently did not have any available SUV’s either. We ended up having to leave with no rental, we did not rebook or even tried to book anywhere else because booking a rental the same day was nearly impossible or/and expensive. When I looked on the website again to search for a rental at a different location, the same vehicle type/size we booked in April, was almost triple the price to book the same day - which was even odd to me that they even showed an “available” booking for the same vehicle type/size we just tried to get but was JUST told that they didn’t have that vehicle type/size… make that make sense???? To avoid ruining the whole vacation & not miss our check-in time, we ended up having to drive a 2nd vehicle which was not planned. The whole point was to NOT have to to do this & have everyone ride in the same vehicle with the rental Enterprise fail to provide to us. When we got back from vacation we reached out to customer service who told us management will contact us… we waited & no contact from upper management or anyone from Enterprise. We gave it some time to hear from them but now it’s 2 months later, going into October & nothing. So now here is our review. This situation is absolutely unacceptable, inexcusable, ridiculous, completely low grade & unprofessional. We use rentals multiple times a year & this is the first time we have EVER experienced this. We expected better from Enterprise but we never return or use Enterprise again - this isn’t even from us not being able to get a rental when we were suppose to (after making a well advanced reservation) but from the severe lack of customer service & care after their obvious mistake. There was 0 accountability. - Jeannie Lem
Enterprise Rent-A-Car Overview Intro Detail Photos Location Reviews

Enterprise Rent-A-Car Introduce

For residents and visitors in the heart of Somerset County, New Jersey, securing reliable and convenient transportation is essential, whether for weekend errands, business travel, or much-needed family vacations. Enterprise Rent-A-Car in Hillsborough Township, NJ, serves as a key local provider for both individual and commercial vehicle needs. Strategically located to serve the central New Jersey community, this branch offers a wide selection of vehicles, from fuel-efficient cars for daily commuting to spacious vans for group travel.

This particular location is noteworthy in the local business landscape as it identifies as a women-owned business. Furthermore, it proudly extends active military discounts, demonstrating a commitment to both local community leadership and support for military families. While the brand is nationally recognized, this local branch strives to deliver the kind of personalized, helpful, and kind service highlighted in positive customer feedback. For instance, one renter specifically praised the staff for being "incredibly helpful and kind throughout the entire process," ensuring a "smooth and enjoyable experience" with a car in "excellent condition."

However, potential customers booking well in advance should be aware of the importance of confirmed vehicle availability. A less favorable, yet detailed, customer review indicated a severe issue with a pre-booked reservation for a Full-Sized SUV not being honored upon arrival, leading to travel disruption and a reported "severe lack of customer service and care" from management after the fact. While advance booking often secures a better rate, this incident underscores the industry-wide caveat that confirmed reservations do not always guarantee a specific vehicle class or availability, and it highlights the necessity of proactive communication with the local branch in the days leading up to the scheduled pick-up time, especially for high-demand vehicle types like SUVs during peak summer months.

Location and Accessibility

The Hillsborough Township Enterprise Rent-A-Car branch is situated to provide easy access for locals in the surrounding towns, including Bridgewater, Somerville, and Princeton, as well as commuters along the US-206 corridor.

The official address is:

405 US-206, Hillsborough Township, NJ 08844, USA

This location is not an airport branch, meaning it primarily caters to local renters needing replacement vehicles, weekend rentals, or short-term mobility. Its positioning right on US-206, a major roadway in the area, makes it simple to find and reach by car. The operating hours for this branch are structured for local convenience: typically Monday through Friday from 8:00 AM to 6:00 PM, and Saturday from 9:00 AM to 1:00 PM, with the branch being closed on Sundays. It is crucial for renters to note the policy that after-hours returns are unavailable at this location, so all returns must be completed during the posted business hours to avoid any late fees or issues.

Accessibility is an important feature of this local business. The premises offer a wheelchair accessible entrance and a wheelchair accessible parking lot, ensuring that all customers have unhindered access to the rental office and their vehicles. A significant convenience for local customers is the availability of a pick-up service, where the branch may arrange to pick up customers from their home or office to bring them to the rental location during standard business hours, a popular service for those in need of a temporary vehicle replacement.

Services Offered

The Enterprise Rent-A-Car branch in Hillsborough provides a comprehensive suite of rental services to cover a broad spectrum of local transportation demands.

  • Car Rental Agency Services: Offering an extensive fleet including economy, compact, mid-size, full-size cars, luxury sedans, and a variety of SUV classes (e.g., standard, intermediate, full-size) suitable for any New Jersey road trip or commute.
  • Van Rental Agency Services: Providing spacious options such as minivans (typically seating up to 7 passengers) and large passenger vans (up to 15 passengers) perfect for family reunions, sports team travel, or group excursions.
  • Local Pick-Up Service: A highly valued service for non-airport branches, offering to pick up the customer from a pre-determined local address and transport them to the rental office to collect their vehicle.
  • Flexible Payment Methods: The location accepts multiple forms of payment, including major credit cards, debit cards (subject to specific debit card policies and security requirements), and NFC mobile payments for a quick and modern transaction process.
  • Optional Protection and Waivers: Customers have the option to purchase a Damage Waiver (DW), Extended Protection, and Roadside Protection at the time of rental to reduce or waive responsibility for potential damage or roadside emergencies.
  • Refueling Service Options: Providing customers with a choice on how to handle fuel upon return: Prepay Fuel, We Refill (charged upon return), or You Refill (returned full).
Features and Highlights

This local Enterprise branch stands out by offering several distinct features and benefits tailored to the community.

  • Identifies as Women-Owned: This designation is a key highlight, appealing to customers who prioritize supporting women-led local businesses in New Jersey.
  • Active Military Discounts: Providing savings and special rates for active military personnel and their families, a valuable benefit for those serving the country.
  • Local Pick-Up Service: Unlike some airport locations, this branch provides the convenience of picking up customers, simplifying the process for individuals whose personal vehicle is unavailable or undergoing repairs.
  • Diverse Fleet Availability: The branch aims to maintain a deep inventory across multiple classes—from fuel-efficient economy cars to large, capable SUVs—to accommodate a wide variety of personal and business needs.
  • Accessibility: The facility ensures an inclusive environment with a wheelchair accessible entrance and parking lot for ease of use by all customers.
  • Online Booking and Management: Customers can easily make and manage reservations, modifications, or cancellations through the Enterprise website or mobile app, providing flexibility and control over their rental plans.
Contact Information

For scheduling a reservation, verifying vehicle availability, or utilizing the local pick-up service, customers can reach the Hillsborough Township branch using the following details:

Address: 405 US-206, Hillsborough Township, NJ 08844, USA

Phone: (908) 359-1350

Mobile Phone: +1 908-359-1350

What is Worth Choosing Enterprise Rent-A-Car in Hillsborough?

Choosing the Enterprise Rent-A-Car branch in Hillsborough Township, NJ, is particularly worthwhile for central New Jersey residents who value local convenience, a strong service-oriented approach, and support for local business diversity. The most compelling reason to choose this location is the combination of the brand’s national reputation with unique local services. The highly praised staff who are "incredibly helpful and kind" suggest a positive environment focused on customer satisfaction, which is a significant factor for repeat business and local trust.

The availability of the local pick-up service is invaluable for people whose car is in the shop or who need an immediate rental without independent transportation to the office. This service minimizes the logistical headache often associated with securing a rental car. Coupled with the accessibility features (wheelchair-friendly entrance and parking) and financial incentives like active military discounts, the branch caters to a broad base of community members.

While one customer experienced a severe issue with vehicle availability on a pre-booked SUV, demonstrating a potential risk during peak periods for specialized vehicles, the positive feedback on day-to-day interactions and the excellent condition of the vehicles indicates that the core rental experience is generally of a high standard. Renters are advised to confirm their needs and vehicle class with the branch directly a day or two before pick-up, especially for larger or specialty vehicles booked months in advance, to mitigate any risk of unfulfilled reservations. For most local, day-to-day, or short-term rental needs, this women-owned Enterprise location offers reliable service, convenience, and a commitment to the New Jersey community.

Enterprise Rent-A-Car Details

  • From the business

  • Identifies as women-owned
  • Highlights

  • Active military discounts
  • Accessibility

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Payments

  • Credit cards
  • Debit cards
  • NFC mobile payments
  • Credit cards

Enterprise Rent-A-Car Photos

Enterprise Rent-A-Car Picture 1Enterprise Rent-A-Car Picture 2Enterprise Rent-A-Car Picture 3Enterprise Rent-A-Car Picture 4Enterprise Rent-A-Car Picture 5Enterprise Rent-A-Car Picture 6

Enterprise Rent-A-Car Location

Enterprise Rent-A-Car

405 US-206, Hillsborough Township, NJ 08844, USA

Enterprise Rent-A-Car Reviews

An average rating of ★4 from 163 user reviews.

callpick uppriceSUVteamefficientemailpolicyauto body shoptransaction

★ 5★ 4★ 3★ 2★ 1

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