Avis Car Rental

- 504 Illinois Rte 59, Naperville, IL 60540

Planning a weekend escape from the Chicagoland area, needing a temporary vehicle while yours is in the shop, or organizing transportation for a group event in the Illinois region? Having access to a dependable car rental service is essential for life and travel around Naperville and the broader Chicagoland suburbs. The Avis Car Rental location at 504 Illinois Route 59 in Naperville stands as a key local resource for residents and visitors alike, providing a range of rental options from standard cars to vans, all backed by a nationally recognized brand.

This dedicated local car rental agency is specifically designed to meet neighborhood needs, offering convenient service outside of the major airport hubs. Whether you're planning a trip to downtown Chicago, driving to a family event in a neighboring state, or simply running daily errands after an unexpected breakdown, having a reliable set of wheels is paramount. Understanding the services, accessibility, and unique features of this local Avis branch can help you make an informed decision for your transportation requirements here in Illinois.

This overview is designed to give you a comprehensive look at the Avis location on Route 59, detailing everything from its accessible location and array of services to the general customer experience, ensuring you have all the facts before you book your next rental.

Choosing the right rental partner starts with knowing where they are and how easy it is to reach them—and that’s where the Naperville Avis location shines for local users.

The Avis Car Rental agency is conveniently situated at 504 Illinois Rte 59, Naperville, IL 60540, USA. For those familiar with the area, this address places it right in the Naper West Plaza, specifically noted to be located near the north end of the Burlington Coat Factory. This retail area is a highly accessible spot for anyone in the western Chicago suburbs, making it a straightforward pick-up and drop-off point.

The location’s position directly on Route 59—a major north-south thoroughfare in the western suburbs—means easy access whether you're coming from Aurora, Lisle, Warrenville, or other nearby communities. It is a "neighborhood location," which typically means quicker service than a busy airport counter, though it’s always wise to allow sufficient time for your transaction.

In terms of physical accessibility, the facility is designed to accommodate all patrons, featuring a wheelchair accessible entrance and a wheelchair accessible parking lot. This commitment to accessibility ensures that all customers in the Illinois community can comfortably access their services. Additionally, for those driving to the location to pick up their rental, there is on-site parking available.

As a comprehensive car and van rental agency, the Naperville Avis location offers a wide spectrum of services to meet various transportation needs, whether for personal or business use. Based on their specialization and general company offerings at neighborhood locations, you can expect the following services and options:

• Car Rental Agency Services: The core service is the rental of a diverse fleet of vehicles. While availability can vary, this typically includes economy cars, compact cars, mid-size and full-size sedans, and intermediate/full-size SUVs, which are excellent for family travel or extra luggage.
• Van Rental Agency Services: Catering to larger groups or special hauling needs, the location is confirmed to offer van rentals. This generally includes minivans (7-passenger vans), and potentially larger options like 12-passenger or 15-passenger vans, depending on the current inventory at the time of your reservation.
• Reservation & Modification: Customers can book, modify, or cancel reservations online or over the phone. While last-minute availability is possible, it is always recommended to reserve in advance, especially for specialty vehicles like vans, to secure your preferred rate and vehicle type.
• Payment Flexibility: They accept both credit cards and debit cards for payments. Customers should be aware that when using a debit card, a credit check and a larger authorization hold may be required at the time of pick-up.
• Optional Add-Ons: For enhanced travel convenience, customers often have the option to add:
  • GPS/Satellite Navigation Systems.
  • Child Safety Seats/Booster Seats.
  • Extended Roadside Assistance for added peace of mind during your rental period.
  • Gas Service Option to save time on refueling before return.
  • E-Toll Collection Devices for streamlined travel through the electronic toll lanes across Illinois and surrounding states.
• After-Hours Returns: Check with the location regarding their specific policy, as some neighborhood branches offer key drop boxes for returns outside of normal business hours, though the renter remains responsible for the vehicle until the office officially reopens and closes the contract.
• Free Pick-up Service: This location offers a free pick-up service, a notable benefit for local customers. You must call the rental location directly to arrange this service.

Beyond the standard rental services, the Avis branch in Naperville incorporates several key features that benefit specific groups and enhance the overall rental experience.

• Active Military Discounts: A highly commendable feature is the availability of active military discounts. This program is designed to support and thank service members by providing special pricing or benefits, making travel more affordable for active personnel and their families in the Illinois area.
• Accessibility Focused: The designated wheelchair accessible entrance and wheelchair accessible parking lot demonstrate an important commitment to making car and van rentals accessible for all members of the community, regardless of mobility requirements.
• Local Neighborhood Convenience: Being a corporate-owned "neighborhood location" means it provides a focused, local service that is often easier to navigate than the high-volume, potentially hectic atmosphere of an airport branch. It serves as a great local option for insurance replacements, short trips, or temporary vehicle needs.
• Avis Preferred Service: Customers who enroll in the free Avis Preferred loyalty program may be eligible for benefits such as skipping the counter at pick-up (where available), express checkout, and potential free vehicle upgrades, enhancing the efficiency of the rental process.
• Vehicle Cleanliness and Maintenance (Based on Positive Feedback): One customer review highlighted that the "vehicles are always clean and in excellent condition," which suggests a high standard of fleet maintenance and preparation at this specific location, a critical factor for a comfortable rental.

To make a reservation, inquire about specific van availability, or arrange the free pick-up service, you can contact the branch directly using the following information:

• Address: 504 Illinois Rte 59, Naperville, IL 60540, USA
• Phone (Local): (630) 585-0979
• Phone (Mobile/International Format): +1 630-585-0979

Please note that listed operating hours are generally Monday through Friday 8:00 AM – 6:00 PM, Saturday 9:00 AM – 2:00 PM, and Sunday 10:00 AM – 2:00 PM. It is highly recommended to verify the current hours with the location, especially around holidays, as they are subject to change.

When considering your options for car rental in the Illinois area, specifically near Naperville, this Avis branch presents several compelling reasons to choose their services. The combination of local convenience and a major rental company's backing is a significant advantage.

One of the major draws is the high standard of vehicle quality and preparation, as noted in positive customer feedback. One patron consistently experienced "a great experience" with staff that is "friendly" and vehicles that are "always clean and in excellent condition," which is arguably the most important element of any car rental experience. Furthermore, the chance for "great upgrades," mentioned by a satisfied customer, adds an element of value and service appreciation that can significantly improve a trip.

The confirmed active military discounts make this a top choice for service members residing or traveling in the area, demonstrating a commitment to offering value to a deserving segment of the community. Coupled with strong accessibility features like the wheelchair accessible entrance and parking, this location is set up to be a welcoming and accommodating business for all.

However, it is important to choose wisely and be proactive, as not all experiences are perfectly smooth. One critical review pointed out a significant issue regarding a pre-booked car being unavailable and a lack of follow-up call, emphasizing a potential risk of overbooking or miscommunication. This type of incident underscores the importance of confirming your reservation closer to the pick-up date, especially during peak travel times, and perhaps double-checking the availability of specialty vehicles like vans.

Ultimately, for those in Illinois looking for a reputable car or van rental service with convenient local access, a focus on accessibility, and valuable benefits like military discounts and loyalty programs, the Avis Car Rental on 504 Illinois Rte 59 is a strong, well-featured option. By booking in advance and perhaps calling ahead to confirm details, you can best position yourself to benefit from the reliable and clean fleet that many customers enjoy. The Naper West Plaza location provides a necessary and practical service for all your short-term or long-term travel needs in and around the Naperville region.

Avis Car Rental

504 Illinois Rte 59, Naperville, IL 60540, USA