Happy Care Ambulette Inc Introduce
For many New Yorkers, particularly those in the Bronx and surrounding communities who rely on essential non-emergency medical transportation, finding a reliable and professional ambulette service is crucial. Happy Care Ambulette Inc., located in the Bronx, offers specialized transit solutions designed to cater to individuals with limited mobility, including those who require wheelchair transport or a transportation escort to medical appointments, rehabilitation centers, or for other necessary trips.
Happy Care Ambulette Inc. operates in a niche that is distinct from standard car rental. It provides a life-essential service that blends aspects of transportation with healthcare support, offering a lifeline for senior citizens and individuals with disabilities. Their services fall under categories like Handicapped transportation service, Ambulance service (non-emergency transport), and Transportation escort service. This commitment to specialized mobility assistance is vital for maintaining the health and independence of many New York residents.
The company is dedicated to facilitating access to healthcare and essential services, covering not only the transport itself but often the accompanying services that ensure a passenger's safety and comfort throughout the journey. In a large, complex city like New York, a company that provides accessible, specialized transport directly addresses a significant community need. However, potential customers should consider the importance of balancing service provision with the noted feedback on professionalism and punctuality, which are critical elements of any healthcare-related service. Given the critical nature of timely medical appointments, prospective users should clearly confirm scheduling and coordination procedures upfront.
Happy Care Ambulette Inc. is conveniently situated in the Bronx, New York, placing it centrally to serve the borough's numerous medical facilities, residential areas, and senior care centers. This strategic location allows the company to efficiently manage and dispatch their specialized fleet across a wide service area.
The main operational base is located at:
3947 Provost Ave, Bronx, NY 10466, USA
The Provost Avenue address places the facility in the northeastern section of the Bronx, offering excellent access to major parkways, including the Hutchinson River Parkway and the Bronx River Parkway. This connectivity is essential for rapid non-emergency deployment throughout the Bronx, as well as easy transport into Westchester County or across the boroughs to major Manhattan hospitals. For individuals coordinating transport, the central location ensures that the service is well-positioned for door-to-door assistance throughout the community.
Due to the specialized nature of the service, all transportation is pre-booked and managed through the central dispatch office, ensuring vehicles arrive directly at the patient’s home, hospital, or appointment location. The office serves as the central hub for operations, scheduling, and communication.
Happy Care Ambulette Inc. offers a comprehensive suite of specialized transportation services tailored for individuals with mobility challenges and special medical needs. These services are typically referred to as Non-Emergency Medical Transportation (NEMT).
- Handicapped Transportation Service: Providing safe and secure transport for clients who require a wheelchair or other mobility assistance, utilizing vehicles equipped with ramps or hydraulic lifts.
- Ambulette Service: Non-emergency transportation for patients who require monitoring or assistance beyond what a standard taxi or ride-share can offer, but do not need full emergency medical care.
- Transportation Escort Service: Drivers or assistants accompany the client from their starting point (e.g., inside their home or facility) to the vehicle and from the vehicle into their final destination, providing essential 'door-through-door' service.
- Non-Emergency Medical Transport (NEMT): Scheduled rides to and from medical facilities, including doctor’s appointments, dialysis, physical therapy, and chemotherapy sessions.
- Hospital Discharge and Transfers: Facilitating the safe transfer of patients between hospitals, from a hospital to a rehabilitation center, or from a medical facility back to their residence.
- Emergency Services (Non-Life Threatening): While not a 911 emergency response, the company is categorized in the broader Emergency services and Ambulance service sectors for its ability to handle urgent, non-life-threatening medical transport needs with professionalism and appropriate equipment.
- Essential Amenities: The company notes that their service vehicles are equipped with a Restroom amenity, a critical feature for long-distance medical transports or lengthy trips within the New York metropolitan area, ensuring patient comfort and dignity.
When considering specialized medical transportation in the New York area, several key features and amenities of Happy Care Ambulette Inc. are particularly noteworthy for clients and their families.
- Specialized Vehicle Fleet: The service utilizes ambulette vehicles specifically modified to safely accommodate wheelchairs and mobility devices, ensuring secure travel for individuals with special needs.
- Door-Through-Door Service: The provision of Transportation escort service means clients receive assistance beyond the curb, a vital service for individuals who cannot navigate steps or facility lobbies unassisted.
- Patient Comfort for Longer Trips: The inclusion of a Restroom amenity in the transport vehicles is a significant comfort feature, especially important for clients with chronic conditions or those undertaking longer transfers to regional facilities.
- Focus on Health and Mobility: The company's core mission is centered on Health and enabling mobility, positioning them as an essential partner for long-term care management in the New York region.
- Local Bronx Base: Operating directly from the Bronx ensures focused and often more timely service coverage within the borough compared to services based in distant regions.
It is important to acknowledge that feedback regarding driver conduct and punctuality has been raised by customers. When choosing a medical transport provider, New York customers should prioritize: 1) confirming the expected arrival and waiting protocols for critical appointments, and 2) verifying the company's commitment to continuous driver training in both safe driving practices and respectful customer interaction.
For scheduling, service inquiries, and confirmation of transportation requirements for yourself or a loved one in the Bronx and surrounding New York areas, please use the contact information provided below. Given the critical nature of these services, direct communication is always the recommended approach to ensure all needs are met.
Address: 3947 Provost Ave, Bronx, NY 10466, USA
Phone: (718) 823-5523
Mobile Phone: +1 718-823-5523
It is highly advisable to call the primary phone line to discuss your specific medical transportation needs, including mobility assistance requirements, to receive a detailed quote and confirm a time slot for your journey. Clear communication with the receptionist and dispatcher is key to a positive experience.
For New York residents requiring specialized, non-emergency medical transport, choosing the right provider involves weighing necessity against reliability. Happy Care Ambulette Inc. is an established provider in the Bronx, and its specialized fleet and range of services make it a viable option for those who absolutely require a dedicated Handicapped transportation service. The key value proposition lies in the ability to facilitate patient movement when standard vehicles cannot, offering essential features like wheelchair lifts and the added benefit of a Restroom amenity for lengthy transit times.
In a complex city where accessibility can be a major hurdle, the ability to book a vehicle equipped for bariatric care or a stretcher, complete with a Transportation escort service, is a profound relief for families. However, prospective clients must also exercise due diligence. Given the noted customer feedback regarding significant delays and occasional unprofessional driver conduct, it is strongly advised to book well in advance for time-sensitive appointments, and to request a confirmation call the day before. For New Yorkers prioritizing the technical capability to move a loved one safely with full assistance, Happy Care Ambulette Inc. offers the necessary specialization. It is worth choosing them when the critical need for an ambulette's specific features—like mobility equipment and escort services—outweighs concerns about scheduling consistency, provided proactive follow-up is integrated into the booking process.
Happy Care Ambulette Inc Details
Amenities
- Restroom
Happy Care Ambulette Inc Photos
Happy Care Ambulette Inc Location
Happy Care Ambulette Inc
3947 Provost Ave, Bronx, NY 10466, USA
Happy Care Ambulette Inc Reviews
companycalldispatcherdriverspatientwheelchairmedicaidpopulationmedicarereport
★ 5★ 4★ 3★ 2★ 1BEWARE! I did not use this service but I just encountered an erratic driver of theirs as I was exiting Calvary Hospice. I was in the crosswalk and a car was allowing me to go and their driver laid down on the horn (not sure if he preferred they just run me over?). Then he proceeded to give me the middle finger as he was driving past me. For a place called “Happy Care” their drivers certainly are not happy and are definitely not responsible or safe drivers. I would think twice before putting your life or a loved ones life in their care / behind the wheel.
August 15 · Ashley FarewellThey made my mom wait 3 hours to be picked up. Sitting in a wheelchair after being told next 10 minutes. She was also late for her appointment. The receptionist is rather crude. I don’t even want to hear the name of this company. Today was my first and last with them!!
June 06 · CHERYL MESSAMI recently had a very disappointing experience with Happy Care Ambulance. The driver struggled to communicate in English, which made the situation quite challenging. Additionally, they did not fulfill their responsibilities properly but seemed only interested in getting money from the insurance.My loved one had to wait for transportation for two hours. He spent the entire day waiting to return home. When we called the receptionist, she was extremely rude and discourteous. She seemed more interested in arguing than in helping. She lacks the basic courtesy and understanding of her responsibilities.It is clear that Happy Care Ambulance is more focused on collecting money than providing adequate service. They failed to deliver the level of care they promise. I strongly advise against using this transportation company.
July 02 · Shahana BakshFirst and last time dealing with this company! My wife is wheelchair bound and needs two people to help bring her up to street level, we live in a basement apt. First they arrived at wrong address, second, when driver finally arrived at correct location he dropped my daughter off after she let him know she was going to get my wife situated.The driver then as fast as he could drove away leaving us stranded in our home.When we called the office a rude woman instructed us that the driver cancelled the service and as cold hearted as possible instructed us to deal with our insurance company to reschedule! Her appointment literally iwas in an hour and that's their response to us. If you care about your loved one do not use this company for any medical transport needs you might have! They could care less about you and your loved ones needs.
August 07 · FRC7852This company is a terrible transport company. I called them to pick up my father. This was a will call. They were firstly very late in coming to take him to his appointment....no apology for their late arrival. The phone call was made at 1:50 pm and they never came to get my 87 year old father at precisely 4:32 pm. Please don't use them. The staff is rude and the service is terrible. And no one have a plausible excuse or reason for their poor customer service.
October 12 · CDBS
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