UNITED SAFETY TRANSFER

- 500 N Randall Rd, Batavia, IL 60510

For residents across Kane County and the greater Illinois area who require specialized assistance to travel, UNITED SAFETY TRANSFER (UST) in Batavia offers a vital and highly-regarded solution. This is not a typical car rental agency, but rather an essential lifeline categorized as a Handicapped transportation service, Senior citizen center (in terms of serving that demographic), and a crucial Transportation service specializing in assisted transit. The company's core mission is to provide safe, reliable, and compassionate non-emergency medical transportation (NEMT) to those with mobility challenges, ensuring they can maintain their independence and access critical healthcare services.

The focus of UST is clear: to deliver a unique, cost-effective, and reliable transportation solution that meets the individual needs of clients, whether they are ambulatory or require wheelchair assistance. The service philosophy extends beyond simple 'curb-to-curb' transport, offering comprehensive 'door-through-door' assistance. This level of personalized care, where trained staff assist clients from inside their residence right up to the check-in desk at their destination, is what truly sets this service apart in the local Illinois community.

Founded by a dedicated husband and wife team, Curt and Sheina Croson, who launched the company to address lengthy wait times for assisted transportation they witnessed in the medical industry, UST has built a reputation for professionalism and punctuality. Customers, including a professional who uses the service for work, consistently praise the owner, Curt, and his team of drivers for being "very professional and courteous," noting that they are "reliable and easy to request rides anywhere." This dedication to service excellence is crucial when dealing with time-sensitive medical appointments and the well-being of senior and disabled citizens in Illinois.

UNITED SAFETY TRANSFER is centrally located in Batavia, positioning it well to serve a large area of the Chicago suburbs and beyond, with a focus on Kane County.

The operational base is situated at:

500 N Randall Rd, Batavia, IL 60510, USA

The location on North Randall Road, a major north-south corridor, provides excellent access to hospitals, rehabilitation centers, and private residences across the Tri-Cities (Batavia, Geneva, St. Charles) and the wider Kane County area. This strategic placement helps reduce response times, a critical factor in non-emergency medical transport.

Accessibility for all clients is a foundational element of their service, extending to their physical location.

• Wheelchair accessible entrance: The office space is configured to ensure that all clients and their caregivers can easily access the facility for consultations or administrative needs.
• Wheelchair accessible parking lot: Designated parking is provided, ensuring convenience and safety upon arrival and departure from the base location.

While specific daily operating hours for their administrative office should be confirmed by phone, their dispatch centers for ride requests are typically structured to assist clients seven days a week to accommodate medical appointments and transfers scheduled throughout the week, offering immense flexibility for the Illinois population.

UNITED SAFETY TRANSFER specializes in a broad spectrum of non-emergency medical and specialized passenger transportation services, providing essential access across Illinois.

• Non-Emergency Medical Transportation (NEMT): Providing safe transport for clients to and from:
  • Dialysis Centers and Physical Therapy sessions.
  • Routine Doctor Visits and Post-Op Up Appointments.
  • Pulmonary And Cardiac Rehabilitation and other specialized care facilities.
  • Hospital Discharges and transfers to Nursing Facilities or Assisted Living Facilities.
  • Transportation for Drug Testing and minor Emergency Room visits (non-critical).
• Specialized Assistance: Offering tailored services to ensure client comfort and safety:
  • Ambulatory Transportation: Direct assistance for clients who can walk but require help with obstacles like stairs or curbs.
  • Wheelchair Transportation and Wheelchair Assistance: Vehicles are ADA compliant, equipped with hydraulic lifts or electric ramps, and state-of-the-art securing devices to safely accommodate both manual and electric wheelchairs.
  • Gurney Transportation: Specialized transfer services for clients who must remain prone during transit.
  • Door Services and Transfer Services: Full door-through-door service by trained staff, eliminating friction points in the journey.
• General and Senior Transportation: Extending services beyond purely medical needs:
  • Elderly Transportation and Senior Transportation for general well-being.
  • Transportation for Family Functions, Family Reunions, and Personal Errands, helping seniors and individuals with disability needs transportation stay connected to their community.
• Financial and Coverage Options: Accepting various payment forms, including Medicaid Transportation and Private Pay options, with discounts available for those paying at the time of transport.
• Long Distance Transportation: Offering both local and Long Distance Medical Transportation and Interstate transportation for medical needs across Illinois and neighboring states.

The unique value of UNITED SAFETY TRANSFER for the Illinois user is rooted in its dedication to safety, specialized equipment, and customer-centric approach.

• Commitment to Safety and Professionalism: All drivers undergo rigorous screening and training, including background checks, drug testing, CPR training, and extensive behind-the-wheel road tests. This ensures the Securely Transport of every client.
• ADA-Compliant Fleet: Vehicles are specifically designed for non-emergency medical use, featuring side or rear-mounted hydraulic lifts/electric ramps and advanced securing devices for wheelchairs, guaranteeing reliable Wheelchair accessible transportation.
• Door-Through-Door Service: Unlike basic services, drivers provide assistance from inside the client's home to the check-in point at the facility, offering significant peace of mind to clients and their families.
• Exceptional Local Management and Drivers: The team, particularly the owner, Curt, is noted in customer reviews for being professional, courteous, and highly accommodating, providing reliable help even in "a tight stop" situation.
• Focus on Local Healthcare Support: The service directly supports Assisted Living Facilities, Dialysis Centers, Nursing Facilities, and Rehabilitation Centers throughout the area, making them a key partner in local health networks.
• Dual-Focus Service: The ability to handle both Ambulatory Transportation and complex Wheelchair Transportation needs makes them a flexible resource for clients with varying mobility requirements.

To schedule a ride, inquire about rates, or confirm service coverage in your specific part of Illinois, please contact the Batavia team directly.

Address: 500 N Randall Rd, Batavia, IL 60510, USA

Phone: (630) 701-8978

Mobile Phone: +1 630-701-8978

It is recommended to call the primary number for booking, as their dispatch centers are often available 24 hours a day, 7 days a week, to manage transportation needs effectively.

For Illinois residents in Kane County and the surrounding regions, choosing UNITED SAFETY TRANSFER is highly recommended when reliable, assisted transport is a necessity rather than a convenience. It is worth choosing this service specifically for its expertise in Non- Emergency Medical Transportation For seniors and individuals with disabilities. Their commitment to safety, from the rigorous driver training to the use of ADA-compliant vehicles with hydraulic lifts, ensures a secure journey every time.

The standout feature that makes UST a premier choice in the area is the personalized Door Services and 'door-through-door' model. This relieves the burden on family members or caregivers, as the professional staff ensures the client is safely transferred and assisted at both the pickup and drop-off points, which is invaluable for people requiring frequent trips to Dialysis Centers or Physical Therapy. Furthermore, the strong local reputation, professional drivers, and flexible acceptance of payments like Medicaid Transportation and Private Pay options solidify UNITED SAFETY TRANSFER as an honest, reliable, and compassionate resource for specialized mobility needs throughout Illinois.

UNITED SAFETY TRANSFER

500 N Randall Rd, Batavia, IL 60510, USA