Hertz Car Rental - Chamblee - Airport Road Introduce
For residents and travelers in the greater Atlanta metro area, **Hertz Car Rental - Chamblee - Airport Road** stands as a recognized provider of temporary transportation solutions. Situated conveniently in the vibrant Chamblee community of DeKalb County, this location focuses on providing essential car rental services for those in need of a reliable vehicle, whether due to a personal car being in the shop, a weekend getaway, or local business travel across North Georgia.
As a dedicated **Car rental agency**, the Chamblee branch is part of a globally trusted brand, ensuring customers can expect a diverse fleet of well-maintained vehicles. Available categories typically range from fuel-efficient compact cars, ideal for navigating Atlanta traffic, to larger sedans and SUVs for family trips or those needing extra space. While the overall experience can be subject to the variability inherent in high-volume service industries—as evidenced by highly contrasting customer feedback ranging from praise for quick, friendly service to severe critiques regarding long wait times and staff demeanor—the company maintains core standards of operation and accessibility.
A key feature of the Chamblee Hertz location is its commitment to accessibility and support for specific groups. The branch offers **Active military discounts**, providing valuable savings for active-duty service members and veterans traveling for leisure or personal needs. Furthermore, the facility ensures a welcoming environment for all customers with physical requirements, featuring a **Wheelchair accessible entrance** and a designated **Wheelchair accessible parking lot**.
Payment flexibility is another modern convenience offered here. In line with contemporary retail practices, the branch accepts not only major **Credit cards** and **Debit cards** (subject to specific rental qualifications, including potential credit checks), but also modern **NFC mobile payments**, ensuring a quick and low-contact checkout process. By offering **Onsite services**, customers can generally expect the full scope of rental procedures—from check-in to vehicle inspection and key handoff—to take place at the 1954 Airport Road facility.
The Hertz Car Rental location is strategically placed in Chamblee, GA, just a short distance from the DeKalb-Peachtree Airport (PDK). This proximity to a major regional airport makes it a convenient option for local business use or for visitors flying into the smaller field who prefer to avoid the congestion of Hartsfield-Jackson Atlanta International Airport (ATL). The location on Airport Road provides straightforward navigation for anyone familiar with the Chamblee and Brookhaven areas.
- **Specific Address:** The branch is located at **1954 Airport Rd, Chamblee, GA 30341, USA**. Its position near PDK helps customers tie their vehicle pickup or drop-off seamlessly into their travel plans.
- **Wheelchair Accessible Entrance:** The facility provides a dedicated **Wheelchair accessible entrance**, ensuring that all customers, regardless of mobility level, can enter the premises comfortably and safely to complete their rental paperwork.
- **Wheelchair Accessible Parking:** Designated **Wheelchair accessible parking lot** spaces are available on-site, providing required access for customers with disabilities directly next to the facility.
- **Proximity to Major Roads:** The Chamblee location offers quick access to I-285 (The Perimeter) and other major arteries connecting to Downtown Atlanta and the northern suburbs, making it an efficient starting point for travel throughout Georgia.
As a key player in the Atlanta-area car rental market, Hertz offers a comprehensive array of services designed to meet diverse customer needs, all managed with **Onsite services** for maximum convenience at the 1954 Airport Road location.
- **General Car Rentals:** Offering a wide selection of vehicles, including compact, intermediate, full-size, SUVs, and even specialty vehicles like minivans and luxury cars, catering to various travel requirements across Georgia.
- **Insurance and Dealership Replacement Rentals:** Facilitating temporary vehicle rentals for customers whose personal vehicles are undergoing maintenance or repair, often coordinating directly with local body shops and insurance providers.
- **Corporate and Government Travel:** Providing specialized rates and programs, including discounted rates for government and **Active military** leisure travel, for corporate clients and official personnel.
- **Hertz Gold Plus Rewards Program:** Offering a loyalty program that speeds up the reservation and pickup process, potentially allowing repeat renters to bypass the counter entirely for a quicker start to their journey.
- **Flexible Payment Acceptance:** Accepting major **Credit cards**, **Debit cards** (with certain restrictions and verification requirements), and modern **NFC mobile payments** to streamline the financial transaction.
- **Optional Rental Enhancements:** Offering add-ons such as GPS navigation systems, child safety seats, and various protection plans (like Loss Damage Waiver and Liability Insurance Supplement) for enhanced safety and convenience during the rental period.
This Chamblee branch is distinguished by its practical amenities and customer-focused programs that cater to the needs of the local Georgia population.
- **Dedicated Military Support:** Providing **Active military discounts**, the branch acknowledges and supports the community’s service members by offering reduced rates for their personal and leisure car rental needs.
- **Full Onsite Service:** The designation of **Onsite services** means customers can handle all aspects of the rental, from reservation confirmation to vehicle return, directly at the 1954 Airport Road facility, without needing to visit remote parking or administrative sites.
- **High Accessibility Standards:** With a **Wheelchair accessible entrance** and **Wheelchair accessible parking lot**, the location ensures a smooth and non-discriminatory experience for all customers, adhering to high standards of public accommodation.
- **Modern Transaction Capabilities:** The acceptance of **NFC mobile payments** alongside **Credit cards** and **Debit cards** provides quick, secure, and flexible payment options, reducing time spent at the counter.
- **Proximity to PDK Airport:** Its location near the DeKalb-Peachtree Airport makes it an extremely convenient choice for executive and general aviation travelers utilizing this secondary Atlanta-area airport.
To make a reservation, confirm vehicle availability, or inquire about current rates and policies, local users can contact the Chamblee Hertz branch directly using the following information:
- **Address:** 1954 Airport Rd, Chamblee, GA 30341, USA
- **Primary Phone:** (770) 986-8908
- **Mobile Phone/Direct Line:** +1 770-986-8908
For residents and visitors of Georgia, Hertz Car Rental at 1954 Airport Road in Chamblee is a compelling choice due to its balance of convenience, accessibility, and robust vehicle selection. The major selling point is its comprehensive suite of modern amenities. The ability to use **NFC mobile payments** and a full range of payment cards significantly simplifies the checkout process. Furthermore, the commitment to physical access, evident through the **Wheelchair accessible entrance** and **parking lot**, demonstrates a strong dedication to serving the entire community.
For military families, the **Active military discounts** are a clear benefit that offers tangible savings for personal travel. The proximity to PDK Airport is another geographic advantage, particularly for customers whose travel originates or concludes at that field. While past customer feedback indicates a sometimes inconsistent experience, with some customers praising the friendly, helpful staff and quick turnaround, and others criticizing the employee attitude and service delays, the brand's established operational structure means that core services, including vehicle readiness and reservation management, are in place. For those prioritizing a well-known brand, a location with easy highway access, and a facility that is physically accommodating and offers military-specific savings, this Hertz location in Chamblee, GA, is a strong contender for your car rental needs.
Hertz Car Rental - Chamblee - Airport Road Details
Service options
- Onsite services
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
Hertz Car Rental - Chamblee - Airport Road Photos










Hertz Car Rental - Chamblee - Airport Road Location
Hertz Car Rental - Chamblee - Airport Road
1954 Airport Rd, Chamblee, GA 30341, USA
Hertz Car Rental - Chamblee - Airport Road Reviews
pick updeskcallmanagerstarsmoneycounteremailreviewsclean
★ 5★ 4★ 3★ 2★ 1This place is truly horrid. All the negative reviews are true. I tried to give them the benefit of the doubt but immediately upon entering through the door I knew I made a mistake. Basically I called to confirm my booking several times and was reassured over the phone several times that everything was fine. The day of I came in to pick up the vehicle and of course what they told me on the phone was incorrect. All the employees are angry little creatures. Their distain displayed promptly with the first interaction. The negative vibe is palpable. Clearly the employees are filled with self loathing especially the bald and bearded gentlemen whom I assume is just angry he’s 50+ years old and working at hertz. They act like it’s the customers fault they’ve failed in life. Anyway they were extremely unhelpful and nearly acted like you’ve insulted them by just existing. Thankfully I made the reservation through Expedia and received a full refund and no cancelation fee. Do yourself a favor, book on Priceline or Booking.com and go pick your vehicle up at Enterprise. There’s something heinous that lives in all the employees at third Hertz location. AVOID AT ALL CAUSE!!!! Heed my warning traveler!!!! ABANDON ALL HOPE YE WHO ENTER HERE!!!!!
September 25 · robert earlyMy rental experience with this Hertz location at PDK was great. The staff was very friendly and helpful. I showed up early to my appointment and they had a car ready for me. When I noticed an issue with the first car, they quickly found me another vehicle. Returning the car was a breeze as well. Just dropped off the keys with the gentleman and received my receipt via email. Would rent from this location again if I have the need.
June 27 · Alex TurnerI always have a fantastic experience with Hertz, thanks to Brandon! From the moment I walked in, he was friendly, efficient, and incredibly helpful. He made the rental process smooth and stress-free, answered all my questions with patience, and went above and beyond to ensure I got the perfect vehicle for my needs. His professionalism and customer service were top-notch. I truly appreciated his attention to detail and positive attitude. Thank you, Brandon, for making my rental experience outstanding! Give him a raise
May 21 · Jamilla GrayI would have loved to given this location a 5 but the great service ended when we got there. Over the phone the people were very helpful and they actually helped us get a car unlike 4 other Hertz locations. They offered to place a car on hold for us since we were not able to get a car even with a reservation, so we waited 1 day but at least we got a car. The gal at the front desk was not very friendly and then when we went outside to see the car, she couldn't wait until after I was done checking the car to leave. She said she needed a signature and even though the car was under my name she left after asking my partner to sign while I was checking the back of the car for any sign of damage. Overall, good location. It is located in a business office building, our Lyft driver wasnt sure we were at the right location and was nice enough to wait for us to verify before leaving.
September 22 · Ellie HermanVery POOR Service!!! A very rude, smart mouthed & very UN-Helpful young lady working the counter along with two men who were not helpful/useful! We had an issue with the maintenance with the vehicle & tried between the 1-800 number & this location to get another vehicle & was treated very poorly, they would not rent us one of the MANY vehicles we saw being returned after being informed there would be a car return, it was obvious she did NOT want to deal with having a vehicle that was down on her property & all that comes with that. We ended up waiting in the parking lot for almost 4 hours for a tow truck & then another almost 30 minutes for a ride-share that at least Hertz provided for us.
July 21 · Nicole Nikki Smith
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