Enterprise Rent-A-Car Introduce
For residents and visitors in the beautiful secret city of Oak Ridge, Tennessee, securing reliable transportation is a key part of daily life, whether you’re heading to the National Laboratory, exploring the history of the area, or simply running errands. Enterprise Rent-A-Car on Oak Ridge Turnpike stands as a convenient and professionally managed resource for all your vehicle rental needs. This branch is an essential local partner, offering everything from fuel-efficient cars for city driving to spacious vans for group travel across the Volunteer State.
This location is not just another national chain branch; it proudly identifies as a women-owned business, demonstrating a strong commitment to local entrepreneurship within the Oak Ridge community. They blend the robust resources and quality standards of a major car rental brand with personalized customer service, striving to ensure every customer's experience is quick, friendly, and hassle-free. Their fleet is meticulously maintained and offers a wide variety of vehicle types to suit any Tennessee adventure or business requirement.
Convenience is paramount when dealing with car rental, and the Enterprise location in Oak Ridge is centrally positioned to serve the city and surrounding Anderson County area effectively.
The exact address is:
608 Oak Ridge Turnpike, Oak Ridge, TN 37830, USA
The branch’s prime spot directly on the Oak Ridge Turnpike (Highway 62) offers excellent road visibility and easy access from all parts of Oak Ridge and nearby areas like Clinton. It serves as a practical solution for locals needing a replacement vehicle or travelers arriving in the area for work at the Department of Energy sites or for tourism.
In keeping with Enterprise’s dedication to serving all community members, the facility prioritizes accessibility. The location features a Wheelchair accessible entrance and designated Wheelchair accessible parking lot. This commitment ensures that all customers, regardless of mobility needs, can comfortably and confidently access the services offered at this important local transportation hub. Furthermore, for customers who need to drop off their vehicle outside of regular business hours, the branch offers a convenient After Hours Service where you can park the car, lock the doors, and securely deposit the keys in a drop box.
As both a car and van rental agency, the Enterprise Oak Ridge branch maintains a diverse and reliable fleet designed to meet the specific demands of both East Tennessee locals and out-of-town guests.
- Car Rental Agency Services: A full spectrum of modern vehicles is available, typically ranging from cost-effective economy and compact cars, perfect for maximizing fuel efficiency on local drives, up through standard and full-size sedans. They also offer SUVs—from compact to large—ideal for family trips to the Great Smoky Mountains or carrying gear for outdoor activities. Luxury and specialized vehicles may also be available for special occasions or business travel.
- Van Rental Agency Services: Recognizing the need for group transport and cargo capacity, the branch provides specialized vans. This includes comfortable minivans for family vacations and larger passenger vans (such as 12 and 15-passenger models) for organizations, teams, or church groups. Cargo vans are also available for moving, hauling business supplies, or large DIY projects.
- Insurance and Dealership Replacement Rentals: A core service involves providing rental vehicles to customers whose personal cars are in the shop due to maintenance or accident repair, often coordinating directly with local body shops and insurance providers to facilitate a seamless, stress-free process during a difficult time.
- Short-Term and Long-Term Options: Whether you need a vehicle for a single day, a weekend excursion, or an extended period of a month or more, the agency offers flexible reservation policies, including various short-term and long-term rental rates.
- Payment Flexibility: They accept a variety of payment methods including major Credit cards, Debit cards, and convenient modern options such as NFC mobile payments.
This specific Enterprise location distinguishes itself through a combination of operational efficiency and community-focused initiatives, providing tangible benefits to its customers.
- Women-Owned Business Status: By choosing this location, customers support a local business that is certified as Identifies as women-owned, contributing to the economic diversity and growth within the Oak Ridge area.
- Active Military Support: The branch honors those who serve by offering Active military discounts. This is a significant highlight, providing a valuable saving for service members and their families in this historically and currently important military and scientific region.
- Efficiency and Speed of Service: Positive customer reviews frequently mention the smooth and speedy transaction process, with one customer noting they were "out with a car in less than 10 minutes." The staff is praised for being "super helpful, efficient, and friendly—no hassle, no upsell pressure."
- Commitment to Accessibility: The Wheelchair accessible entrance and Wheelchair accessible parking lot ensure that the facility is truly open and convenient for all members of the Tennessee community.
For current rates, vehicle availability, or to modify an existing reservation, the Oak Ridge team can be contacted using the following information:
Address: 608 Oak Ridge Turnpike, Oak Ridge, TN 37830, USA
Phone: (865) 483-8494
Mobile Phone: +1 865-483-8494
Choosing the Enterprise Rent-A-Car on Oak Ridge Turnpike is a choice for efficiency, value, and local community support. Customers highly value the “quick, easy, and friendly” service, which makes picking up a rental a truly stress-free experience. The combination of helpful, non-pressuring staff and a smooth, swift checkout process is a major draw for both busy professionals and families. While one review points out the occasional challenge of car shortages—a reality that can sometimes affect the entire rental industry and demonstrates the importance of receiving timely communication—the overall sentiment highlights a location striving for excellent day-to-day operations.
The agency’s dual identity as a reliable national brand and a local, women-owned business that provides valuable active military discounts makes it an appealing and responsible choice. For any resident of Oak Ridge or the surrounding areas needing a car or van, this Enterprise branch offers the selection, the accessibility, and the dedicated team to ensure you get on the road with confidence. It is a local provider where you can expect professional standards and service that aims to exceed expectations.
Enterprise Rent-A-Car Details
From the business
- Identifies as women-owned
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Enterprise Rent-A-Car Photos










Enterprise Rent-A-Car Location
Enterprise Rent-A-Car
608 Oak Ridge Turnpike, Oak Ridge, TN 37830, USA
Enterprise Rent-A-Car Reviews
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★ 5★ 4★ 3★ 2★ 1Enterprise Rent-A-Car – Quick, Easy, and FriendlyHad a fantastic experience with Enterprise. Walked in and was out with a car in less than 10 minutes. The staff was super helpful, efficient, and friendly—no hassle, no upsell pressure, just great service.Perfect spot if you need a car for the day and want a smooth, stress-free pickup. Highly recommend!
July 31 · Stephen BarriosWe reserved a car a few days before for Friday through Sunday. They called to confirm, we missed it because we were on a plane but called back a few hours later to confirm. Sam said we were all set.We called the next morning to double confirm before heading over to picking up and they couldn’t find our reservation. It has been canceled on their end. They had said there was a shortage of cars and they couldn’t guarantee us one. It was exactly like the Seinfeld episode. It would have been nice to get a head up the day prior about the shortage.Will not use again.
October 03 · Matt DennisonI would recommend this location to anyone needing to rent a car. The staff was very friendly and helpful. The car was practically new and was just what we needed for our trip. Thanks again for all you done for us.
September 25 · Martin JacksonI've typically had good experiences with this location, but the customer service my partner and I received today was absolutely unacceptable. The manager, Lynn Taylor, or Taylor which is what her employee called her, was rude and argumentative after I asked her for an explanation of some of the charges I was not expecting. Instead of explaining them, she jumped to blaming me and saying that they tried to call me and inform me of these upcoming charges but when they called my number on file, it said it was disconnected. I know this was untrue, as the gentleman (who i had no problems with whatsoever. He was kind and courteous) I had been dealing with prior to her had verified my phone number and I have received phone calls from them in the past. My number hasn't changed. Then when my boyfriend arrived with proof of residence documents that I didn't know I needed because I had provided them in the past and my address hadn't changed, she was extremely condescending and rude to him as well when all we were doing was trying to get an explanation of the charges and why it was so much more expensive that it had been in prior experiences. Eventually after a lot of back and forth and no help whatsoever, I told her I didn't care what the charges were and that we just wanted to finish the transaction. She snapped back that she wouldn't be renting to us...we had to explain that we were renting the vehicle to drive to the funeral of my boyfriends late father before she would continue the transaction. No condolences, no apology, just continued attitude and unpleasantness. I was utterly shocked by the lack of empathy, compassion, respect, and just basic human decency and will probably never rent from this location, or Enterprise again.
May 24 · Chelsea WaldenHad a car accident and was able to get a rental car. The insurance put in the reservation a week before puck up. On the morning of i called to confirm that they would be picking me up from the auto body shop. They stated they didn't have a car for me.Both the insurance and I had the confirmation of the request, that was put in a week ago. There was no call to let me know they couldn't accommodate the request, no sorry, no help, just we don't have a car for you.I put in a complaint with the insurance, hopefully they stop using this location so no one else is in this situation.I love how you excuse the branch lack of attention to something that was provided a week in advance.
June 30 · Janice Vidro
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