Hertz Car Rental - Dover - S Dupont Highway Introduce
For residents, military personnel, and visitors traveling throughout Central and Southern Delaware, securing reliable, flexible transportation is a crucial first step for any journey, whether local or long distance. Hertz Car Rental, a globally recognized leader in the vehicle hire industry, offers a conveniently located neighborhood office right in the heart of Dover, DE. This facility on South Dupont Highway is a key resource for those needing a dependable vehicle without the complexities and often higher costs associated with airport rental counters.
The Dover location of Hertz Car Rental aims to provide a comprehensive and quality experience. It serves a diverse clientele, from local Delawareans needing a temporary replacement vehicle or a cargo van for a move, to military personnel stationed nearby at Dover Air Force Base looking for leisure travel options or official business transport. The reputation of the Hertz brand assures customers of a modern fleet and a commitment to professional service, while the local address offers a personalized touch that caters specifically to the needs of the Kent County community.
The agency’s strategic position on a major highway, coupled with a wide array of vehicle types—from compact cars for fuel-efficient travel to spacious SUVs and dedicated cargo vans—makes it a go-to choice for all personal and small commercial transport requirements in the Dover area. By focusing on a combination of a quality fleet, established services, and valuable discounts for groups like active military, this Hertz location works to be an integral part of the local transportation network.
The Hertz Car Rental office is situated along a primary commuter and commercial route in the state's capital, ensuring excellent visibility and easy access for local users. The precise location is:
4585 S Dupont Hwy, Dover, DE 19901, USA
South Dupont Highway (US 13) is one of the most significant north-south roadways in Delaware, making this location exceptionally convenient for customers coming from all parts of Dover, Camden, Wyoming, and the surrounding Central Delaware region. Its non-airport setting allows for faster, more straightforward pick-up and drop-off experiences.In terms of physical access, the Dover Hertz location demonstrates a commitment to serving all members of the community by including key accessibility features. These amenities ensure that every customer can easily access the facility and begin their journey with minimal inconvenience:
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Hertz Car Rental in Dover offers a standard, yet comprehensive, array of rental services backed by a global network, all designed to make the process as seamless as possible for Delaware customers. These services include:
- Diverse Passenger Fleet: Renters have access to a variety of modern vehicles, including:
- Economy and Compact Cars (e.g., Chevrolet Spark, Nissan Versa) for budget-friendly commuting and great gas mileage.
- Mid-size and Full-size Sedans (e.g., Chevrolet Malibu) for business travel or comfortable road trips.
- SUVs and Minivans (e.g., Nissan Rogue, Jeep Compass) offering more space, including 5 and 7-passenger options for families heading to the Delaware beaches.
- Full-size SUVs (e.g., Nissan Pathfinder, Chevrolet Suburban) for maximum passenger and luggage capacity.
- Commercial Vehicle Rental: An essential offering for local businesses, home movers, and contractors:
- Cargo Van Rental is specifically provided at this location, ideal for transporting goods, equipment, or for small-scale residential moves.
- Onsite Services: Customers benefit from an established onsite staff and infrastructure to facilitate all stages of the rental process, from reservation inquiries to vehicle pick-up and return.
- Flexible Payment Options: The location accepts major payment methods for convenience:
- Credit cards.
- Debit cards (subject to specific rental policies which should be confirmed upon booking).
- Specialized Programs: Providing membership benefits through the Hertz Gold Plus Rewards® program, which can offer expedited services, points accrual, and loyalty discounts.
The Hertz Car Rental branch on South Dupont Highway offers several key highlights that make it a notable option for Delaware drivers:
- Active Military Discounts: A highly valuable feature in proximity to Dover Air Force Base (DAFB). Hertz offers special discounts and benefits to active military personnel, veterans, and their families, often including reduced rates and waived fees (discounts should always be confirmed at the time of booking with a valid military ID or through a partner program like USAA/Veterans Advantage).
- Dedicated Cargo Van Availability: The explicit offering of Cargo Van Rental meets a crucial local need for commercial, moving, or large-item transport that is not always available at all car rental sites.
- Accessibility Commitment: Providing both a wheelchair accessible entrance and a dedicated accessible parking lot ensures an inclusive and welcoming experience for all customers.
- Popular Local Fleet: The local fleet is curated to include vehicles well-suited for Dover and Delaware driving, with the Nissan Rogue being a commonly rented vehicle, reflecting the local preference for practical and comfortable SUVs.
- Established Operational Hours: While not a 24-hour facility, the typical business hours cater well to the needs of the local community for day-to-day rentals (always check specific hours as they can fluctuate).
The Dover Hertz Car Rental team is available during operating hours to assist with new reservations, modifications, or inquiries about the current fleet and policies.
- Address: 4585 S Dupont Hwy, Dover, DE 19901, USA
- Phone: (302) 678-0700
- Mobile Phone: +1 302-678-0700
- Business Type: Car rental agency
Choosing Hertz Car Rental on South Dupont Highway is a practical decision for Central Delaware users due to its prime location and its specific focus on local needs. It is especially worth selecting for:
First, the Active Military Discount is a significant highlight, offering substantial value to the large military community associated with DAFB, which is a major part of the Dover population. This commitment to service members is a compelling reason for military families and personnel to utilize this location.
Second, the accessibility features, including wheelchair accessible entrance and parking, ensure that this Hertz facility is an inclusive option for all Dover residents and visitors.
Finally, the combination of a reputable national brand offering a diverse, modern fleet—including practical SUVs like the Nissan Rogue and specialized Cargo Vans—guarantees a high standard of vehicle quality and wide selection. While customer experiences can vary, as illustrated by past reports of customer service difficulties and billing discrepancies, it remains crucial for all renters to carefully review their rental agreement, confirm mileage readings upon pickup and return, and verify all final charges with the local staff to prevent unexpected fees. The strength of the brand and the valuable features offered make it a core option for dependable vehicle rental in the Dover, Delaware area.
Hertz Car Rental - Dover - S Dupont Highway Services
Car Rental Agency
- Cargo Van Rental
Hertz Car Rental - Dover - S Dupont Highway Details
Service options
- Onsite services
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
Hertz Car Rental - Dover - S Dupont Highway Photos










Hertz Car Rental - Dover - S Dupont Highway Location
Hertz Car Rental - Dover - S Dupont Highway
4585 S Dupont Hwy, Dover, DE 19901, USA
Hertz Car Rental - Dover - S Dupont Highway Reviews
pricescallpickupSUVdiscountdrivingmorningcleanmoneycargo
★ 5★ 4★ 3★ 2★ 1There are two things that I would like to address. First would be the total milage. According to your receipt I drove the car a total of 1531 miles in two days and that is not correct.My total milage did not exceed 200 miles and all my driving was within the state of Delaware. Secondly, the engine /oil light came on on the day 2 so I was unable to complete all of my travel plans.I am well aware that the rental car came with unlimited milage but the 1531 miles is not accurate.
September 25 · Daniel TurnerI intended to return my rental car to Dover, DE, but accidentally selected JFK when booking. Even so, Hertz was terrible at helping me. The Dover office refused to accept the car due to a system error, and I spent multiple long calls with customer service (32, 29, 39, 21, and 23 minutes) who gave conflicting information. The local staff and phone agents disagreed, leaving me unable to return the car on time.The original reservation was $97.02. Customer service proposed $145 to resolve the issue, but I was ultimately charged $531.60, including unexplained mileage and late return fees. Local staff and customer service could not explain or correct the charges.Even though the booking mistake was mine, Hertz’s poor communication, conflicting instructions, and system failures made this rental a nightmare. I would not recommend renting from this location.
August 29 · Álvaro MediavillaI was skeptical of renting from this location because of all the bad reviews. But, at this point, I honestly think that the majority of bad reviews stem from people either not reading the fine print, or just being rude to the staff. My experience was great. I showed up shortly before my pick-up time and a nice clean car with a full tank of gas was ready to go. I returned the car on time, clean with a full of gas and was charged the exact amount of my reservation. Crazy how when you follow the rules, things tend to go as expected... The staff was GREAT. This is a busy location and the staff busts their behinds to make sure everybody is taken care of. Just a reminder - A little patience and understanding go a long way. Be kind.
July 17 · Jackie McIlvainI had to exchange my rental car the day I was leaving for vacation. The car vibrated violently at speeds over 70 mph and when loaded. I had to interrupt my trip and exchange the car. Despite the incredible inconvenience, I received nothing in return—no money back, no compensation. It took me an additional 5 hours to reach my destination. The car I was originally given was extremely dirty, and I had to clean it myself. The second car I was given was a 2023 that looked like it had been through a war. This is the second time in the last year renting with Hertz where I had to conduct an exchange due to mechanical errors. I will not be renting again due to the excessive worry and stress. I cancelled my upcoming reservation due to this and will rent with another company. After years with hertz I just can’t keep going through the same motions.
August 12 · Derek GloverMade a reservation for a cargo van only to arrive and one not be available. Two ladies inside were rude, unprofessional and seemed bother by the clients attempting to rent. I asked what I needed to do they said nothing because I was not signing a rental agreement so no charges would be applied. I spoke to customer service that day and they said they had no way of knowing what vehicles were where. But I would not be charged. 7 days later I was charged anyway by the location. A month later I was finally able to reach customer service and there is no record of my rental(because it didn’t happen) or the charges. Sounds like they have a scam going there at the South Dover location. Avoid at all cost. I have denied charges and will file suit if it turns out they were the ones who processed the charges.
July 06 · Daniel W
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