Hertz Car Rental - Mokena - 191st Street

- 9442 W 191st St, Mokena, IL 60448

For residents and visitors in the southwest Chicago suburbs, having reliable access to rental vehicles is essential for everything from weekend trips to necessary transportation during vehicle repair. Hertz Car Rental - Mokena - 191st Street serves the local community in Illinois, providing a range of rental options designed to meet various personal and commercial needs. As a well-known car rental agency, the Mokena location aims to offer the quality of service and vehicle selection associated with the Hertz name, right here in the local neighborhood.

This location is officially classified as a Car Rental Agency, making it a primary resource for standard passenger vehicle rentals, in addition to specialty options like cargo vans. Whether you need a small sedan for efficiency, a larger SUV for family travel, or a van for moving cargo, this Mokena branch is a convenient starting point for your journey. Understanding the local context, this location operates to serve the needs of those who may not be flying in or out of a major airport but require a convenient, neighborhood-based service.

It is important for all prospective customers to note that while this location is part of a major national brand, it operates locally, and availability of specific vehicle classes, as well as adherence to national programs like the President's Circle free upgrade policy, can be subject to the unique inventory and management constraints of this specific neighborhood branch. This is a common variable across the car rental industry, and customers are advised to confirm their vehicle class and expected price directly when making or confirming a reservation. Transparency and communication are key, especially in situations where reservations for specific high-demand vehicle types, such as electric vehicles, might be challenging to fulfill on short notice due to local fleet size.

The feedback received from real customers highlights both the value proposition—often cited as "great prices"—and potential challenges regarding car availability and reservation fulfillment at this specific location. This mixed feedback suggests that while the rates may be competitive, proactive communication with the branch before pickup, particularly when renting high-demand or specialized vehicles, is a crucial step for a seamless experience. Customers should be prepared to be flexible or to check in early to ensure their desired vehicle is ready.

Location and Accessibility

The Hertz Car Rental - Mokena - 191st Street location is conveniently situated for residents throughout the Mokena area and surrounding Illinois communities. Its address places it on a major thoroughfare, making it easily accessible by car from various local routes, including Interstate 80 and other state highways that traverse the region.

The specific address for this branch is:
9442 W 191st St, Mokena, IL 60448, USA

For those driving to pick up or drop off a vehicle, the location offers on-site parking, a practical feature that simplifies the transaction. This is particularly beneficial in a suburban setting where personal vehicle use is standard.

Furthermore, in line with Hertz's commitment to accommodating all customers, the Mokena location offers several key accessibility features:

• Wheelchair accessible entrance
• Wheelchair accessible parking lot

These features ensure that the facility is welcoming and manageable for customers with mobility considerations, providing easier access to both the office and the rental fleet. Customers are always encouraged to call ahead if they require specific accommodations or vehicles outfitted with hand controls, which usually require advanced notice (often 8 to 72 hours) to be confirmed.

Operating hours for this neighborhood location typically cater to a standard business week and Saturday mornings, differing from the 24/7 service found at major airport hubs. As a general guide, the hours are usually: Monday to Friday from 8:00 AM to 6:00 PM and Saturday from 9:00 AM to 12:00 PM, with the branch typically closed on Sunday. However, it is essential to always verify current operating hours directly with the Mokena branch by phone before planning a pickup or drop-off, as these can change due to seasonal adjustments or staffing.

Services Offered

The Hertz Car Rental - Mokena - 191st Street branch offers a variety of services, centering on versatile transportation solutions for the local market. These services cater to both short-term local travel and longer-term needs.

• Standard Car Rental Agency Services: Offering rentals of a broad range of passenger vehicles, typically including economy cars (e.g., Chevrolet Spark or similar), compact, midsize (e.g., Toyota Corolla or similar), standard, and full-size sedans.
• SUV Rental: Providing a selection of sport utility vehicles, ranging from small crossovers (e.g., Hyundai Kona or similar) to larger models (e.g., Chevrolet Equinox or similar), perfect for families or those needing extra space and comfort.
• Minivan/Passenger Van Rental: Options like the Dodge Grand Caravan or similar are available for groups or those requiring maximum passenger capacity, including larger 8-passenger, 12-passenger, and 15-passenger vans (subject to availability and special rental requirements).
• Cargo Van Rental: Specifically highlighted in the provided information, this service addresses the commercial and personal moving needs of customers in the Illinois area, offering utility for transporting goods or small-scale moves.
• Onsite Services: The facility is set up to handle all rental procedures directly at the location, from initial paperwork to vehicle pickup and drop-off.
• Payment Flexibility: Accepts both Credit Cards and Debit Cards for payment, providing multiple options for customers to secure their rental. Note that using a debit card may involve additional requirements, such as a credit check or specific forms of identification, depending on the rental agreement.

Features / Highlights

Beyond the core rental services, the Mokena branch offers specific features and highlights that enhance the customer experience for certain groups.

• Active Military Discounts: A notable highlight is the availability of discounts specifically for active military personnel. This is a valuable feature for service members and their families in the community.
• Broad Vehicle Selection (General Fleet): While local availability varies, the branch is connected to the wider Hertz network, generally offering a diversity of vehicles from the smallest sedans to vans and SUVs, allowing customers to choose a vehicle that perfectly fits their needs and budget.
• Convenient Local Access: The location is a neighborhood-based facility, providing a much more convenient option than traveling to a distant airport branch for local residents of Mokena and nearby towns like Frankfort, Orland Park, and Tinley Park.
• Hertz Gold Plus Rewards Program: As a Hertz location, customers can enroll in the Gold Plus Rewards program. While the local branch handles the pickup/drop-off, membership offers perks like skipping the counter, faster booking, and earning points toward free rental days, providing a more streamlined process for frequent renters.

Contact Information

For making reservations, confirming vehicle availability, or inquiring about specific policies, customers should use the following contact details:

• Address: 9442 W 191st St, Mokena, IL 60448, USA
• Phone: (708) 478-5088
• Mobile Phone: +1 708-478-5088

What is Worth Choosing

Choosing Hertz Car Rental - Mokena - 191st Street is a compelling option for Illinois residents who prioritize convenience, competitive pricing, and a diverse fleet from a globally recognized brand, all within a neighborhood setting.

The branch’s strength lies in its ability to offer a comprehensive range of rentals—from economical cars to necessary cargo vans—without requiring a trip to a Chicago airport. The confirmed availability of active military discounts is a significant and valued benefit for the local community's service members. Furthermore, the commitment to wheelchair accessibility makes the facility welcoming to all customers. The flexibility to use both credit and debit cards is another practical advantage for managing the rental transaction.

It is true that, as with many highly-utilized local rental agencies, customer feedback indicates that inventory management can occasionally be a challenge, particularly concerning the timely fulfillment of reservations for specific vehicle classes. However, for a local Illinois user, the strategic location, the presence of various vehicle types (including commercial options), and the competitive pricing structure often provide a net benefit that makes it a primary choice. By booking early and calling the local Mokena office directly to confirm details, especially during peak seasons or for specialized vehicles, customers can proactively mitigate potential issues and benefit from the convenience and value this neighborhood location is designed to offer. The service serves as a vital local resource, bridging the gap between major airport hubs and everyday suburban transport needs.

Hertz Car Rental - Mokena - 191st Street

9442 W 191st St, Mokena, IL 60448, USA