Hertz Car Rental - Phoenix - Phoenix Sky Harbor International Airport (PHX) Introduce
For anyone traveling into or out of Arizona, reliable ground transportation is the critical first or final link in a successful journey. Hertz Car Rental at the Phoenix Sky Harbor International Airport (PHX) offers a primary gateway for seamless mobility, situated directly within the dedicated PHX Rental Car Center. This location is designed specifically to cater to the high-volume, 24-hour needs of air travelers and those requiring a vehicle immediately upon arrival in the Valley of the Sun.
This branch serves as a full-fledged Car Rental Agency, combining the massive inventory and service standards of a globally recognized brand with the strategic convenience of an airport location. Whether you are a visitor planning a trip to the Grand Canyon, a business professional heading to Downtown Phoenix, or an Arizona resident needing a vehicle immediately after landing, the PHX Hertz desk is ready to assist. It is important to note that, as a major airport location, it operates within the Rental Car Center (RCC), which coordinates all rental agencies at the airport, and procedures—such as reaching the center from the terminals—are standardized.
While the airport setting ensures a vast selection of vehicles, it is always recommended for customers, especially those with specific vehicle type requirements, to book well in advance. This approach helps secure preferred models, such as SUVs (a popular choice for Arizona's diverse landscapes), luxury vehicles, or specialty types, and helps avoid potential delays. This guide provides essential, factual information for local Arizona users and visitors about the services, location, and key features of the Hertz PHX Airport branch.
Location and Accessibility
The Hertz Car Rental branch is situated within the centrally located Phoenix Sky Harbor International Airport Rental Car Center (RCC). This facility is easily accessible from all airport terminals via a dedicated, complimentary transportation system.
The official address for the center and the Hertz location is:
1805 E Sky Harbor Cir S, Phoenix, AZ 85034, USA
Access to the RCC is primarily via the PHX Sky Train or a complimentary shuttle bus service from the terminals. It is crucial for travelers to follow airport signage for the "Rental Car Center" upon arrival. As one customer noted, relying solely on GPS directions while navigating the complex airport layout can sometimes lead to frustration, making official airport directions the most reliable route.
This location is highly committed to ensuring accessibility for all customers:
- Wheelchair Accessible Entrance: The facility within the RCC is equipped with clear, accessible paths of travel.
- Wheelchair Accessible Parking Lot: Designated and compliant parking is available for customers with specific mobility needs, both for rental pick-up and potential drop-off (though customers should confirm with the airport regarding short-term personal vehicle parking).
Services Offered
As the primary airport location in one of the country's largest metropolitan areas, the Hertz PHX branch offers a comprehensive suite of services essential for both leisure and business travel:
- 24-Hour Operations: The PHX location is open 24 hours a day, 7 days a week, accommodating the schedules of all incoming and outgoing flights and ensuring customer support is available regardless of arrival or departure time.
- Onsite Services: All transactions, including reservations, contract signing, and vehicle collection/return, are handled directly on-site within the Rental Car Center facility.
- Diverse Vehicle Fleet: Customers can access a wide range of vehicle classes, from economy and compact cars for quick trips to large SUVs (like the popular Nissan Rogue or similar), minivans, and specialized luxury or prestige collection vehicles.
- One-Way Rentals: The location is ideal for travelers needing to rent a vehicle in Phoenix and return it to another Hertz location in Arizona, across state lines, or in another city.
- Membership Fast-Track Services: The branch supports the full benefits of the Hertz Gold Plus Rewards program, designed to expedite the rental process (though new Gold members often need a one-time counter stop for initial verification).
- Payment Versatility: Multiple secure payment methods are accepted for convenience:
- Credit Cards
- Debit Cards (subject to specific rental policies)
- NFC Mobile Payments (for quick, contactless transactions)
Features / Highlights
Choosing Hertz at PHX provides several distinct advantages and highlights that appeal directly to Arizona travelers:
- Exceptional Operating Hours: The continuous 24-hour operation is the most significant feature, providing unmatched flexibility for travelers with late arrivals or early departures from Phoenix Sky Harbor International Airport.
- Active Military Discounts: Hertz at PHX is proud to offer discounts to active military personnel, providing valuable savings for those serving our country and their families.
- Located in the Rental Car Center (RCC): Being housed in the centralized RCC means simplified ground transport from any terminal via the Sky Train or shuttle, eliminating the need to search for off-site rental agency shuttles.
- Commitment to Accessibility: The provision of a Wheelchair Accessible Entrance and Parking Lot ensures a barrier-free rental experience right from the moment of arrival at the rental facility.
- On-Site Parking Availability: The fact that the rental facility includes on-site parking for customers, within the context of the RCC, streamlines the process of getting in and out, though customers are advised to verify policies on leaving personal vehicles.
Contact Information
For pre-booking assistance, checking a reservation status, or inquiring about specific vehicle availability, please use the following contact details.
Address: 1805 E Sky Harbor Cir S, Phoenix, AZ 85034, USA
Phone Number: (602) 267-8822
Mobile Phone: +1 602-267-8822
What is Worth Choosing
Hertz Car Rental at Phoenix Sky Harbor International Airport is the quintessential choice for any customer whose travel schedule is dictated by air travel. The single most compelling reason to choose this location is its 24/7 accessibility. In a major hub like Phoenix, this operational feature is indispensable, guaranteeing that a vehicle can be picked up or dropped off at any hour of the day or night, a flexibility that few non-airport locations can match.
The location's integration into the official Rental Car Center further simplifies the post-flight process. Once you are off the plane and have your baggage, a short, dedicated ride on the Sky Train or shuttle delivers you directly to the center, streamlining the start of your Arizona adventure or business trip. This is crucial for first-time visitors or those unfamiliar with the complex city layout.
While some customers have pointed out potential service bottlenecks, such as counter wait times or specific requirements for Gold Plus members on their first rental, the overall structure is designed for high-efficiency processing. The availability of Active Military Discounts also represents a significant value proposition for members of the armed forces passing through PHX.
Furthermore, the extensive and diverse fleet ensures that whether you need an economical car for traversing Phoenix or a robust SUV for exploring the desert terrain and northern Arizona destinations, the vehicle is readily available at the primary transport nexus. The peace of mind from knowing you have access to a major brand's robust fleet and round-the-clock roadside assistance, right from the moment you land, makes Hertz at PHX the pragmatic and reliable choice for air travelers.
Hertz Car Rental - Phoenix - Phoenix Sky Harbor International Airport (PHX) Details
Service options
- Onsite services
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Parking
- On-site parking
Hertz Car Rental - Phoenix - Phoenix Sky Harbor International Airport (PHX) Photos










Hertz Car Rental - Phoenix - Phoenix Sky Harbor International Airport (PHX) Location
Hertz Car Rental - Phoenix - Phoenix Sky Harbor International Airport (PHX)
1805 E Sky Harbor Cir S, Phoenix, AZ 85034, USA
Hertz Car Rental - Phoenix - Phoenix Sky Harbor International Airport (PHX) Reviews
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★ 5★ 4★ 3★ 2★ 1(picture is panoramic; click on it)17 counters open, two people working. So I go downstairs to try to check in with my gold membership and they won't let me even though there's two people with nothing to do - no customers. Hertz is expensive and I used to think it was because the service and quality were better but it's absolutely no better than the off-brand rental places. I'm not using it as my primary any longer
October 13 · Tyler EdwardsThey were helpful. Although I wish they would have told me I couldn't leave my personal vehicle there. I had not rented a vehicle for a really long time. I had to ask my neighbor for a ride to pick up my vehicle and again when I brought it back. Thank God for good neighbors. Google Maps told me the backside of the location. I had to ask for directions. I was so frustrated. The vehicle was clean aside from some weird shiny stuff falling from the corners of the dash. I was not familiar with the new tech in the vehicle, although I finally figured out most of it by the end of my week long trip.
April 19 · Audra WardLoooooooooong lines. It took me almost two hours to finally get my car and hit the road. If you are a business traveler, AVOID. They had two employees servicing a line of 40 people. The online check in system did nothing. One agent literally did nothing but decorate and arrange the signage on her desk while the other two chatted up customers who just wanted to get their car and go. When you finally get your car (good luck finding it— the parking space numbers are all over the place in no particular order) then you face the final round of tollbooth exit things with another 40 cars waiting to exit. This company needs to go out of business
September 18 · NickWe rented from Hertz and we got a 2024 Ford Edge car back in June 2025. We had the car less than 24 hours and the fan in the car would not shut off. Needless to say the battery went dead. We were an hour and 45 minutes away from Phoenix. We had no car to drive to Phoenix!! Hertz Called in Prescott AZ for another car, but the Hertz manager call us back and said there were no cars available. Do not come. I have nothing here. We told him that we have no car to get to Prescott to even go get a car! We thanked him for letting us know. Needless to say we had to have the car towed from Cottonwood back to Phoenix. Hertz would not provide us customer service at this point we had to cancel and we would like a refund seeing that we only had the car for less than 24 hours and it was rented for five days. We are fighting a dispute to see if we can get our money back. We are willing to pay for the one day, we have the car we are disputing the five day total! We had to cancel with Hertz and rent from another company! This was very disappointing and frustrating as we were on a short trip visiting elderly family members. We will not rent from Hertz again! Hertz is charging us for the 5 days when we only had the car for 16 hrs! Lousy customer service! We did not even get the car we originally signed out for a which was a Chevy equinox!
August 28 · Woody Angie WoodsVery deceiving for a first time renter with hertz. Got to pick a vehicle from the presidents area I stayed modest and got a vehicle close to my original reservation. Expecting to pay a competitive $787 total for my rental for my timeframe. After returning the vehicle to Hertz I was charged an additional +$400. Gas tank full, and no damages to the vehicle. I contacted Hertz three separate occasions and I’ve been given 3 separate reasons as to why I was charged the additional $400. 1. Temporary hold that will be returned, 2. Extension Fee (I did not extend or modify the reservation), 3. Age differential fee for being under 25 (I’m older than 25). Now I’ve been directed to send an email to customer relations with no resolution. Hertz will likely not be getting my business moving forward.Edit 1.The link you provided in your reply I’ve already used and is how I ended up where I currently am.Edit 2.They fixed their mistake and reimbursed me just short of $400. My one star to three stars -given Hertz still inconvenienced me for my time and budget. To Phx Hertz credit I thought the check-in process was efficient and the customer service was good, same to the Hertz location I dropped the vehicle off at.
October 17 · Nick
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