National Car Rental Introduce
For Arizona residents and visitors arriving at Phoenix Sky Harbor International Airport (PHX), securing a reliable rental vehicle quickly and efficiently is essential for navigating the vast metro area and exploring the state’s scenic destinations. National Car Rental, located directly within the PHX Rental Car Center, is a highly regarded agency known for prioritizing speed, customer service, and a superior selection of vehicles. They cater especially well to frequent travelers and those seeking a premium, streamlined rental experience.
Distinguished in the local market, the Phoenix branch of National Car Rental identifies as a women-owned business, demonstrating a commitment to diversity and community support. The agency leverages its national presence to offer a high-quality, modern fleet while maintaining a focus on customer care, as highlighted by multiple customer reviews that praise the exceptional professionalism and personalized assistance from the on-site team. These positive experiences, often involving specialized services like the Premier Selection and Exotic vehicles, underscore the value of dedicated, knowledgeable staff in enhancing the overall rental process.
National’s primary appeal lies in its efficiency-driven business model, particularly through its signature loyalty program, the Emerald Club. This program is specifically designed to bypass traditional rental counter processes, offering members the unique ability to select their own car and expedite their departure, a feature that is invaluable for business travelers or anyone looking to minimize transit time after a flight into PHX. The agency ensures a wide range of vehicle options are available, from economical sedans perfect for city commutes to spacious SUVs and even high-end, luxury, and electric vehicles suitable for a memorable Arizona road trip across the state to places like the Grand Canyon or Sedona.
The National Car Rental branch is situated at the centralized Phoenix Sky Harbor International Airport Rental Car Center at 1805 E Sky Harbor Cir S, Phoenix, AZ 85034. This location is not only convenient for travelers flying into PHX but is also easily accessible from major Phoenix freeways.
To reach the Rental Car Center from the airport terminals, travelers can use the free PHX Sky Train service, which connects all terminals directly to the facility. This direct connection eliminates the need for navigating heavy luggage onto external shuttle buses, providing a smooth transition from your flight to your rental car.
The facility is designed with all travelers in mind, featuring excellent accessibility provisions:
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
As a premier car rental agency, National Car Rental provides services focused on delivering convenience and efficiency to Arizona customers, particularly those flying into Sky Harbor.
The primary services provided include:
- Comprehensive Car Rental Agency Services: Offering a wide range of vehicle classes, including compact, midsize, full-size, SUVs (including Full Size SUV, Compact SUV), minivans, hybrid vehicles, and premium/luxury cars.
- Emerald Club Service: A loyalty program that allows members to bypass the rental counter and choose any vehicle from the Emerald Aisle (midsize and above) for the reserved midsize rate, or select from the Executive Area for those with elite status.
- Premier Selection: A dedicated, clearly marked area on the lot for customers to easily identify and upgrade to prestige and high-performance vehicles, such as certain luxury sedans or specialty SUVs, typically for an additional charge.
- Onsite Services: All rental, check-in, and drop-off transactions are managed directly at the Rental Car Center facility, with dedicated staff available to assist customers.
- Shuttle Transportation: Complimentary shuttle service on the PHX Sky Train to and from the airport terminals, connecting customers directly to the Rental Car Center.
National Car Rental stands out in the competitive Phoenix market by emphasizing customer loyalty, special programs, and a commitment to inclusivity:
- Identifies as Women-Owned: Supports local and diverse business ownership within the Arizona community.
- Active Military Discounts: Provides specific discounted rates for active-duty military personnel, as well as for government and veteran leisure travel. Customers should inquire directly to confirm the specific terms of the military leisure and official travel rates.
- Emerald Club Loyalty Program: Free to join, this program offers immediate benefits like skipping the counter, choosing your own car, earning credits for free rental days, and often includes a 'No Second Driver Fee' for spouses or domestic partners.
- Diverse Payment Options: Accepts major Credit cards, Debit cards, and NFC mobile payments, providing flexibility for a variety of customers. Note that specific deposit requirements apply when using a debit card, especially for certain vehicle classes.
- Exotic and Premium Selection: The availability of luxury, exotic, and electric vehicles, managed by specialized staff like the mentioned Exotic branch manager, offers high-end options for a truly special Arizona trip.
- Modern and High-Quality Fleet: Ensures customers like the one who drove a hybrid Hyundai Elantra across the country benefit from well-maintained, reliable, and often fuel-efficient vehicles.
To make reservations, inquire about Emerald Club benefits, or confirm specific policies—such as the required deposit amount for the vehicle class you intend to rent—Arizona users can utilize the following contact information for the Phoenix Sky Harbor International Airport location:
- Address: 1805 E Sky Harbor Cir S, Phoenix, AZ 85034, USA (Located at the PHX Rental Car Center)
- Phone: (844) 370-8285
- Mobile Phone: +1 844-370-8285
Choosing National Car Rental at the Phoenix Sky Harbor International Airport location is particularly worthwhile for several key types of Arizona travelers, primarily those who prioritize speed, selection, and exceptional customer service. For business travelers and frequent renters, the Emerald Club is the single most valuable feature, drastically cutting down on transaction time and providing a superior level of control by allowing members to bypass the counter and pick their own vehicle from the designated aisle. This time-saving benefit is unparalleled in a busy airport setting.
Furthermore, the quality of the fleet, which includes reliable hybrid options as noted in customer reviews, ensures that renters are equipped for both extensive cross-country journeys or simple commutes within the Valley. The availability of a Premier Selection and an Exotic branch means that travelers looking to elevate their Arizona experience—perhaps for a special occasion or a high-end business trip—have direct access to luxury vehicles. The presence of dedicated, helpful staff like Hina and Casey, as attested by customer testimonials, guarantees that even first-time users of premium services receive patient and outstanding support.
Finally, the combination of practical features—including the convenient airport location, acceptance of both credit and debit cards (with proper policy review), and the provision of Active Military Discounts—makes National Car Rental a highly inclusive and efficient option. By selecting this agency, customers are not only choosing a globally recognized brand for reliability but also supporting a local women-owned entity that focuses on a premium and personalized rental journey.
National Car Rental Details
From the business
- Identifies as women-owned
Service options
- Onsite services
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Parking
- On-site parking
National Car Rental Photos










National Car Rental Location
National Car Rental
1805 E Sky Harbor Cir S, Phoenix, AZ 85034, USA
National Car Rental Reviews
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★ 5★ 4★ 3★ 2★ 1My wife and I had such an amazing experience at the Phoenix Airport National Car Rental. Hina helped us get into a Premier Selection vehicle, and she was absolutely outstanding. Since it was our first time trying Premier, we had a lot of questions, but Hina was incredibly patient, friendly, and professional. She is a perfect example of what true customer service should look like.A special shout-out as well to Casey, the Exotic branch manager, who also went above and beyond to make sure we were taken care of. Both Hina and Casey made the process smooth and enjoyable, and I truly appreciate the excellent service.I’ll definitely be renting through National again thanks to this experience!
September 26 · AJ OrjaloWe picked up your car, a Huyundai Elantra at phoenix AZ and have driven across USA to Miami. It was a hybrid car, ran faultlessly for 5200 miles and was economical. The Sat Nav was ok except in big cities like Houston and Miami where it was poor. The service from National personnel was promp, polite and friendly. Many thanks
October 10 · George CayleyThe initial experience of picking out a vehicle was great. We were looking through the Executive section and didn't really see anything that WOW-ed us and thought we'd check out the Upgrades out of curiosity. None of them really interested us until Tony saw us looking around and offered his assistance. He was very friendly and helpful, ended up offering us a BMW X5 that was available. We were very happy with the experience we received from Tony before getting into the vehicle.Our experience did take a bit of a downturn when leaving the airport. When we got up to the gate to check-out, we did not get the same experience just five minutes ago. The lady at the booth verified our IDs and vehicle, then asked if the tank was full. I instinctively said Yes because that's what I usually expect, until I finally found the gage which showed 3/4 of the tank. When I told the lady this, she gave me a look as if she didn't believe me. She then took the time to walk over to the vehicle to verify the gage and proceeded to tell me she was going to put 7/8 which I thought was odd but I didn't want to argue. I decided to take a photo of the gage at that moment just incase. The contract that I received via email also never had the adjustment made to show a 7/8 tank. The whole interaction with her was just strange all around. We just returned the vehicle with a full tank.The vehicle itself was a bit disappointing for a Luxury vehicle. It had less technology than my old 2018 Honda CRV. There were no adaptive cruise control, no steering assist, basically all the technology and driver assistance that new vehicles of that caliber should have. We had long drives during our trip and this ended up being a huge inconvenience for us. All our previous rentals with National had these driver conveniences in vehicles in the Executive Aisle and we expected more from our upgrade. We honestly would've been better off just picking up one of the Ford Escapes.
September 05 · John NguyenMy brand new rental car had a tire blowout while I was on the freeway thank God it had tire monitoring system. I’m not sure what happened, but the sidewall blew out. I called her customer service. They told me I could change the tire and they told me exactly where I needed to go to get a new rental car. The process was easy stress-free and the gentleman on the phone was very helpful. I have never in all my years had this happened to me
July 17 · Jenny WuornosEase of Rental on your Website.Outstanding Personal Service during Pickup and Drop Off.We Greatly Appreciate being able to Avoid the Counter and Lines and Select the Vehicle We want based on Reservation.The GMC Terrain was Excellent.
October 11 · Peter Jensen
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