Taktook Mobility Assistance

- 34 Lexington Ave, Jersey City, NJ 07304

For residents across Hudson County, particularly in and around Jersey City, reliable and safe transportation for individuals with disabilities or mobility challenges is a crucial service. Taktook Mobility Assistance, situated at 34 Lexington Ave, is identified as a dedicated Handicapped Transportation Service. This type of service is vital in New Jersey, serving a specialized segment of the community by providing transport to medical appointments, rehabilitation facilities, daily errands, and other necessary destinations.

Unlike a standard car rental agency that focuses on self-drive options, Taktook Mobility Assistance provides a complete, driver-assisted mobility solution. Their core business revolves around operating a fleet of specialized vehicles, likely including wheelchair-accessible vans, to offer a door-to-door service for clients who cannot utilize conventional public transport or standard taxi services. The existence of this service addresses a significant need for non-emergency medical transportation (NEMT) in one of New Jersey’s most densely populated areas.

However, potential users should proceed with careful consideration. While the service category itself is essential, the available public reviews paint a concerning picture regarding execution and safety protocols. One reviewer, representing a healthcare caregiver perspective, expressed the wish to give "zero stars" due to issues with punctuality (clients reportedly missed appointments) and the condition of the vehicles (described as "clanky, wonky, and dangerous"). An even more alarming observation came from a separate customer who reported a Taktook driver running a stop sign, labeling the company as "Dangerous." These serious safety and service concerns, though based on individual experiences, are critical factors that New Jersey users must weigh when choosing a mobility assistance provider.

The company's mission, as suggested by its service type, is to offer a supportive mode of transportation. For all mobility assistance providers, the key expectation from local users is an absolute commitment to safety, timeliness, and compassionate care. Prospective clients in Jersey City and the surrounding areas are strongly encouraged to contact the company directly, inquire about their safety training, vehicle maintenance logs, and scheduling guarantees to mitigate the risks highlighted in customer feedback.

Taktook Mobility Assistance is centrally located in Jersey City, New Jersey, at 34 Lexington Ave, NJ 07304. This area is characterized by dense urban infrastructure and is relatively close to major medical facilities, including the Jersey City Medical Center, which is approximately 1.7 miles away. The proximity to hospitals and healthcare networks is essential for a business focused on medical transportation.

The location benefits from excellent transit scores, being in a very walkable neighborhood with several nearby public transit stops. While public transit is available, Taktook’s specialization serves individuals who are unable to use fixed-route services due to their mobility needs.

To ensure that the physical location itself is accessible to clients who may be visiting for administrative reasons or coordination, the business premises are equipped with essential features:

• Wheelchair Accessible Entrance: This feature ensures that all customers, regardless of their mobility device, can enter and exit the office building without encountering barriers.
• Wheelchair Accessible Parking Lot: Designated parking spots are available to facilitate safe and easy transfers from personal vehicles for those clients visiting the office.

The accessibility of the physical office is standard practice for a company whose core focus is serving a population with mobility challenges. The primary concern, as noted in customer reviews, shifts the focus from the office accessibility to the on-road safety and dependability of the vehicles and drivers operating throughout Jersey City and beyond.

As a dedicated Handicapped Transportation Service, Taktook Mobility Assistance is primarily focused on providing specialized Non-Emergency Medical Transportation (NEMT). The services typically encompass:

• Wheelchair Accessible Transportation: Utilizing vans or other vehicles equipped with ramps or hydraulic lifts to safely accommodate clients remaining in their wheelchairs during transit.
• Non-Emergency Medical Transport: Providing scheduled, reliable transport for patients to and from doctor's offices, dialysis centers, chemotherapy treatments, and various hospital appointments.
• Assisted Door-to-Door Service: The expectation is that drivers provide assistance directly to the client's door, helping them safely navigate the path to and from the vehicle.
• Special Needs Transportation: Catering to individuals with a variety of disabilities, offering a safer and more personalized alternative to general public transportation.
• Scheduled and Pre-Arranged Trips: Services are generally booked in advance to ensure specialized vehicle availability and route planning.

The highlights of Taktook Mobility Assistance, based on its business type and stated features, include a focus on accessibility and a critical function within the healthcare support system:

• Critical Transportation Role: By specializing in handicapped transportation, the company fills an essential gap in community services, enabling individuals with mobility impairments to access necessary medical care and maintain independence.
• Wheelchair Accessibility on Premises: The office ensures physical accessibility for all clients and visitors with a wheelchair accessible entrance and parking.
• Location in Major Urban Hub: Being based in Jersey City allows the company to efficiently serve the densely populated urban and suburban areas of Hudson County and its adjacent medical centers.
• Essential Employee Training: While not explicitly listed for this company, all state-approved NEMT services in New Jersey are expected to employ drivers who are properly trained and certified in MAVO (Mobility Assistance Vehicle Operator) and often CPR, a vital component of this specific service model.

It is imperative to address the gap between stated service type and public perception. The severe negative feedback regarding vehicle condition and driver behavior constitutes a significant counter-highlight. Safety-critical industries, especially those serving vulnerable populations, require flawless execution. Potential clients must treat the reports of dangerous driving and vehicle disrepair as a serious risk factor in their decision-making process. These are not minor inconveniences but fundamental safety failures that directly impact the well-being of the clients Taktook is supposed to serve.

For all inquiries regarding scheduling, rates, specific service areas in New Jersey, or to address any concerns regarding the safety and punctuality of service, please use the following contact details:

Address: 34 Lexington Ave, Jersey City, NJ 07304, USA

Phone: (201) 918-8335

Mobile Phone: +1 201-918-8335

As the provided information does not include operational hours, it is highly recommended that you call the phone number to confirm their availability, especially when scheduling critical or time-sensitive medical appointments.

The decision to choose Taktook Mobility Assistance is complex, resting entirely on the indispensable nature of its service versus the alarming quality concerns raised by past users in New Jersey.

What makes the service necessary: As a dedicated handicapped transportation service, Taktook provides a lifeline for individuals who are physically unable to use other transit options. In a large urban environment like Jersey City, a local NEMT provider is critical for ensuring medical adherence, allowing patients to get to dialysis, physical therapy, and doctor visits. Its specialization in this area means the vehicles should be properly equipped, and the drivers should be trained to assist clients with diverse mobility needs, providing a truly door-to-door experience.

What requires caution: The reported issues of chronic lateness leading to missed appointments and, more critically, the claims of dangerous driving practices and hazardous vehicle maintenance are severe risks that must be taken seriously. For a client who is dependent on timely and safe transport, these infractions are unacceptable. Missing a vital medical appointment due to a delay, or being placed at risk due to a traffic violation or poorly maintained vehicle, is a high cost.

Conclusion for New Jersey Users: Prospective clients in Hudson County should treat this service with extreme caution. Before booking, especially for critical medical transport, it is prudent to explicitly ask the company about their current fleet maintenance schedules and driver safety training protocols, citing the need for strict adherence to traffic laws and on-time service. While the necessity of the service is evident, the negative reviews suggest that the actual execution may fall short of the required professional standards for patient and client care. Users are advised to explore all available local NEMT options and compare providers not just on price, but crucially on their documented safety and reliability records.

Taktook Mobility Assistance

34 Lexington Ave, Jersey City, NJ 07304, USA