Avis Car Rental Introduce
Welcome to your comprehensive guide to the Avis Car Rental location at the Jersey City Gotham Garage. For residents and visitors of New Jersey, finding a reliable, conveniently located, and customer-focused car and van rental agency is essential for both daily errands and extended trips. This downtown Jersey City location offers a range of vehicles and professional services designed to get you on the road quickly and efficiently, whether you need a compact car for navigating urban streets or a passenger van for group travel.
Avis is a globally recognized brand known for its commitment to customer service and a diverse fleet. The Jersey City location serves as a key hub for those needing temporary transportation in Hudson County, providing a local solution with the resources of a major rental company. The services cater to a variety of needs, from personal travel to business logistics, offering a flexible and professional experience.
The goal of this overview is to provide you, the local New Jersey user, with all the factual and operational details you need to make an informed decision when choosing a vehicle rental service in the area, highlighting what makes this particular Avis branch a viable choice for your transportation needs.
The Avis Car Rental location is strategically situated in the vibrant downtown area of Jersey City at the Gotham Garage. This placement offers excellent accessibility for local residents and those commuting into the city for business or leisure. Its proximity to major thoroughfares, including I-78 and the New York border, means renters can quickly transition from the pickup location to their intended destination, whether heading into Manhattan or exploring the broader New Jersey landscape, such as the Jersey Shore or the Great Swamp National Wildlife Refuge.
The branch is positioned at 129 Montgomery St, right inside the Jersey City Gotham Garage, adjacent to the Montgomery Towers building. Being centrally located downtown makes it reachable via various local public transport options, complementing the convenience of having a rental car ready for longer journeys. For customers requiring mobility accommodations, the facility provides key accessibility features to ensure a smoother experience for all users.
As a dual-category agency—a Car rental agency and a Van rental agency—this Avis location offers a broad spectrum of vehicle types and supplementary services to meet diverse customer requirements. The fleet typically includes everything from economical compact cars for budget-friendly travel to more spacious and luxurious options. Van rental options are a highlight, crucial for moving groups or hauling cargo in the busy metropolitan area.
- Car Rentals: Available vehicle groups often include Economy, Compact, Midsize, Full-Size, Premium, Luxury cars (such as the Toyota Camry, Genesis G70, or similar models), and Convertible vehicles (like the Ford Mustang Convertible or similar).
- SUV Rentals: Offering popular models like the Jeep Grand Cherokee L, Toyota RAV4, or Chevrolet Equinox (or similar) for families or those needing extra cargo space and comfort.
- Van and Minivan Rentals: Essential for group travel and commercial use, including Minivans (like the Chrysler Pacifica or similar), 12-Passenger Vans (such as the Ford Transit or similar), and 15-Passenger Vans (like the Chevrolet Express or similar). Cargo van rentals are also typically available for larger hauls.
- Truck Rentals: Standard Pickup Trucks (Regular Cab or similar) may be available, providing a solution for moving or project needs.
- Long-Term Rentals: Options for long-term car rentals, enabling customers to rent a vehicle for a month or longer at potentially discounted rates compared to short-term bookings.
- Optional Rental Products: Customers can enhance their rental with add-ons such as GPS navigation devices, child safety seats, booster seat rentals, and Extended Roadside Assistance for peace of mind.
- One-Way Rentals: For maximum flexibility, the location supports one-way rentals, allowing pickup in Jersey City and return at a different participating Avis location (fees may apply).
The Avis Car Rental at 129 Montgomery St strives to enhance the customer experience through specific features and operational advantages that set it apart for New Jersey drivers. These aspects relate to payment flexibility, customer-centric policies, and special programs designed to offer value.
- Active Military Discounts: Avis is proud to offer substantial discounts to U.S. military veterans, active-duty military, National Guard & Reservists, and their immediate family members who enroll in the WeSalute+ program (formerly Veterans Advantage). These discounts can be significant, offering savings of up to 35% off Pay Now rates.
- Payment Options: The location accepts a variety of convenient payment methods, including major credit cards, debit cards, and modern NFC mobile payments, providing flexibility at the counter.
- Physical Accessibility: The facility is noted for having both a Wheelchair accessible entrance and a Wheelchair accessible parking lot, demonstrating a commitment to serving all members of the community.
- Avis Preferred Program: Regular renters can benefit from the loyalty program, which often grants expedited service, allowing members to bypass the rental counter and head directly to their vehicle during busy periods. Points accrued can be redeemed for free rental days.
- Pet-Friendly Policy: While customers are responsible for returning the vehicle in a clean condition to avoid cleaning fees, Avis generally allows customers to bring their pets in the rental cars, catering to those traveling with their animal companions.
- Flexible Rental Periods: Rentals are available for periods as short as a day, a week, or longer, accommodating varied travel plans.
- 24/7 Roadside Assistance: Avis typically offers around-the-clock roadside assistance to handle emergencies or breakdowns during the rental period, a vital service for safety and assurance on the roads of New Jersey.
For all inquiries, reservations, and customer support, here is the direct contact information for the Avis Car Rental location in downtown Jersey City:
Address: 129 Montgomery St, Jersey City, NJ 07302, USA (Located inside the Jersey City Gotham Garage)
Phone: (201) 427-7232
Mobile Phone: +1 201-427-7232
It is always recommended to call the location directly for the most current information regarding vehicle availability, specific rental requirements, or to use the free pick-up service available to renters.
Choosing the Avis location in Downtown Jersey City is a decision often based on balancing the convenience of a national brand with the specific needs of an urban, metropolitan environment. The location's primary strength lies in its diverse fleet, which is one of the most comprehensive offerings for both car and van rentals in the immediate area. This is particularly valuable in a city setting where the need for a passenger van for group excursions, a cargo van for small business deliveries, or a reliable sedan for commuting can change frequently.
Customers have reported both extremely positive experiences, such as smooth, hassle-free rentals of comfortable and clean luxury vehicles like a Volvo XC90, highlighting friendly and efficient staff. However, as with any high-volume service provider, customer experiences can vary, and there have been explicit reports of concerns regarding vehicle cleanliness, odor, and even pest issues in vans. These mixed reviews serve as a reminder for all renters to perform a thorough pre-rental inspection, especially for larger vehicles, and to immediately address any concerns with the rental desk staff upon pickup.
The compelling factors that make this Avis location an excellent choice for local users include the significant financial savings available through the active military and veteran discount program, providing a valuable benefit to service members and their families in New Jersey. Furthermore, the commitment to accessibility with wheelchair-friendly features simplifies the rental process for a wider range of customers. For those who prioritize speed and convenience, the ability to pay with credit cards, debit cards, or NFC mobile payments and the option for one-way rentals make the process flexible and modern.
Ultimately, for New Jersey users seeking a downtown Jersey City rental with a wide selection of cars and vans, the Avis Car Rental at 129 Montgomery St offers competitive features, special discounts, and professional service, making it a valuable resource for all your vehicle rental needs in the Garden State. Always utilize the online reservation system or call ahead to ensure the exact vehicle type you need is available and to confirm all current policies and rates.
Avis Car Rental Details
Highlights
- Active military discounts
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
Payments
- Credit cards
- Debit cards
- NFC mobile payments
- Credit cards
Avis Car Rental Photos










Avis Car Rental Location
Avis Car Rental
129 Montgomery St, Jersey City, NJ 07302, USA
Avis Car Rental Reviews
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★ 5★ 4★ 3★ 2★ 1Rented a Volvo XC90 from Avis and had a smooth, hassle-free experience. The car was clean, comfortable, and a joy to drive. Staff were friendly and efficient.
October 12 · Krishna Rohith MukkaI rented a Ford Transit van for business from this location. The van was very affordable and the gentleman working at the desk was nice and professional. Because of this I was hopeful this would be a good rental experience.However, when I got the van the seats were dirty, the van smelled like sweat (like a football locker room), and it had not been cleaned thoroughly. I have rented vehicles many times all over the world and I have never received a vehicle that was this dirty or so poorly cleaned. I had to spend $40 to clean the van myself to get the smell out since I could not wait for them to do it.Worse yet, the next day (this is a multi day rental) cockroaches began to come out of the vents. In total I’ve killed 20 cockroaches that came from the interior of the car.I don’t understand how this is acceptable. I still am out on this rental (it is an 18 day rental) and I was only offered 3 days off. How can they even offer vehicles that haven’t been cleaned properly? Do they have that little respect for their customers?
November 10 · Dylan TeggartNot sure why there are some sketchy reviews- had a excellent interaction with the staff here when renting a car oneway to North Carolina after a cancelled flight- I was in Manhattan and booked the car oneway Expedia and next morning took the Path Train to Jersey City Grove stop and it’s a very nice 3 block walk to Budget/Avis- there was no line at 9am, though all airports were shut down the night prior- and you can’t rent oneway at LGA/JFK or Manhattan for any rental company- the team here is quick, well organized and gave me a choice of 5 SUV’s! Top notch and drive it 8 hours straight and just got home! I rent about 40 cars a year, normally Hertz, this was just as good on all levels-
July 15 · Timothy GittinsWanted to share a fraudulent experience of overcharging my credit card and including it in the final bill without informing the customer. I rented a car recently on 8/24 from Budget booked through Priceline. Due to summer it was already overpriced at $118 per day. The person at the counter told me the gas was full and told me to return it full. I thought it was standard practice as I have rented over 100 times in the last 10 years. I took a few pictures of the outside (car received: 9:27 am) and since was rushing took the car out and a few minutes in saw the low fuel indicator showing 45 miles to empty. I took a picture quickly for proof, and carried on with my trip filling gas as required and wanted to return empty. When I returned the car at 9:05 am next day, the guy checking the car asked me if the tank was full. I told him since the tank was empty, it was returned empty and there was a mistake on their part to not check the fuel gauge. Then this guy tells me there is a fresh scratch from an accident, I was shocked since there wasn’t any accident and I already had pictures taken before starting the rental. He kept quiet after I showed him the picture. A few days later, I saw my cc was charged $200 and I downloaded the e-receipt which showed was charged a extra day charge of $63 (return processed : 9:58 AM) and fuel charge of $19. This is such shady behavior and maybe thee has been a management change but this is unacceptable by a reputed rental car company.
August 28 · Nikhil RaoVery bad experience. I rented a car today, but when I arrived to pick it up, the staff was unprofessional and had a poor attitude. On top of that, they wanted to run my credit as if I was buying a car, which makes no sense for a rental. This was never mentioned during the reservation process. I chose to cancel and went with another company where everything was fast, clear, and hassle-free. I do not recommend this place.
June 23 · Addison Alava
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