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Alamo Rent A Car
- 1001 Airport Rd Ste 20, Chattanooga, TN 37421

Car rental agency ★3.0

1001 Airport Rd Ste 20, Chattanooga, TN 37421, USA

3.0
I'll start off by saying that the Alamo staff was very friendly. During a recent trip to Tennessee, we were "upgraded" to a 2024 Dodge Durango that was complete junk! The starter solenoid hung open several times, so the car would crank continuously... for half a minute. Towards the end of our trip, i was beginning to worry that it may leave us stranded. The transmission also seemed to be weak, as it would only shift at higher RPM. I don't know what we were upgraded from, but I'll make sure that I never end up in a Dodge product again.We will definitely use Alamo again, but as mentioned above, not in a Dodge product. - Chad Stone
Alamo Rent A Car Overview Intro Detail Photos Location Reviews

Alamo Rent A Car Introduce

Introduction / Overview

For Tennessee residents and visitors flying into the Scenic City, Alamo Rent A Car at the Chattanooga Metropolitan Airport (CHA) offers a streamlined and highly accessible start to any journey. Located directly within the airport facilities, Alamo is dedicated to serving the needs of both leisure and business travelers seeking reliable transportation across Southeast Tennessee and beyond. As a prominent global brand, Alamo focuses on a convenient, user-friendly rental process, often featuring popular options like Accelerated Check-In and Skip the Counter services for registered members, which is especially appreciated by busy flyers.

This particular branch, officially operating as a Car rental agency, maintains a strong commitment to both service quality and community values. Notably, the location proudly identifies as a women-owned business, showcasing a commitment to local diversity and leadership. Furthermore, Alamo at CHA has a robust focus on accessibility, ensuring that all customers, including those with mobility challenges, can easily manage their rental process. While the brand is celebrated for its friendly staff and value for money, as evidenced by positive customer ratings, local feedback suggests that travelers should always thoroughly inspect any vehicle they receive to ensure full mechanical readiness, as experiences can vary.

From a small economy car for navigating downtown Chattanooga to a large SUV for exploring the Tennessee River Valley, Alamo at CHA offers a varied fleet to accommodate any itinerary.

Location and Accessibility

The Alamo Rent A Car counter is situated for maximum convenience for all incoming and outgoing flights at Chattanooga Metropolitan Airport (CHA). This airport location is ideal for those flying into Tennessee, providing the fastest way to get from the plane to the road.

The full address is:

1001 Airport Rd Ste 20, Chattanooga, TN 37421, USA

Being an on-airport location, the rental counter is typically found in the Arrivals Hall or a designated, easily accessible area within the terminal, allowing passengers to pick up their keys moments after retrieving their luggage. The rental car parking lot is generally a very short walk or a designated shuttle ride away, though this can vary depending on the airport's layout.

The standard operating hours at the Chattanooga Metropolitan Airport location are designed to align with flight schedules, offering extensive coverage:

  • Daily (Sunday – Saturday): Typically open from 8:00 AM to 11:30 PM (Hours may vary seasonally, so confirming with the branch is always advised).

A crucial feature of this specific Alamo branch is its exceptional focus on physical accessibility, making it an excellent choice for any traveler:

  • Wheelchair Accessible Entrance: Ensures a smooth entry and exit from the terminal rental counter.
  • Wheelchair Accessible Parking Lot: Designated parking for the accessible rental vehicles.
  • Wheelchair Accessible Restroom: Public amenities within the facility are fully accessible.
  • Wheelchair Accessible Seating: Comfortable, accessible seating areas are provided at the rental counter.

Services Offered

As a leading Car rental agency in the Tennessee market, Alamo at CHA provides a comprehensive suite of services focused on making the airport transition simple and efficient:

  • Diverse Vehicle Fleet: Customers can choose from a range of vehicles, including cost-effective economy and compact cars (like a Mitsubishi Mirage or Nissan Versa), mid-size and full-size sedans (such as the Toyota Corolla), SUVs (from small Hyundai Konas to large Chevrolet Tahoes), minivans, and even luxury vehicles and pickup trucks. This variety ensures all travel styles, from solo business trips to family vacations, are covered.
  • Expedited Rental Processes: Services like Accelerated Check-In and Skip the Counter for Alamo Insiders members allow many travelers to bypass the traditional check-in line, going directly to their vehicle and speeding up the departure process—a major time-saver after a flight.
  • Flexible Payment Methods: The location accepts a variety of convenient payment forms:
    • Credit Cards: All major credit cards (American Express, Discover Network, MasterCard, and Visa) are readily accepted.
    • Debit Cards: Debit/Check cards bearing a Visa, MasterCard, or Discover logo are accepted for the deposit at this airport location, provided they are accompanied by a ticketed return travel itinerary that coincides with the rental dates. Renters without a return ticket may be required to provide a major credit card.
    • NFC Mobile Payments: For a quick, contactless transaction, the use of NFC mobile payments is available.
  • Rental Protection and Insurance: Various optional coverage plans, including Damage Waiver (DW), are offered at the time of rental to provide peace of mind and protection against potential damages or loss.
  • One-Way Rentals: For travelers who need to pick up in Chattanooga but drop off at another Alamo location within Tennessee or across the country, one-way rentals are often available for an additional fee.

Features / Highlights

The Alamo Rent A Car location at Chattanooga Metropolitan Airport stands out due to several customer-focused features:

  • Exceptional Accessibility Provisions: The commitment to providing a Wheelchair accessible entrance, parking lot, restroom, and seating makes this location a highly inclusive option for all travelers arriving in Tennessee.
  • Active Military Discounts: In recognition of uniformed service, the location offers Active military discounts and special government and military leisure travel rates. This is a significant benefit for active-duty personnel, veterans, and their families looking to save on personal travel.
  • Women-Owned Business Status: Identifying as a women-owned business provides customers with the choice to support a locally focused, diverse, and leadership-driven enterprise within the Chattanooga economy.
  • Airport Convenience: Located directly on-site at CHA, it offers unmatched convenience, eliminating the need for off-airport shuttle services to reach the rental counter, which is a major advantage for weary travelers.
  • Debit Card Policy for Airport Travelers: The clear policy for accepting Debit cards when a ticketed return itinerary is presented makes renting a car more accessible to a wider range of customers who may prefer or only use a debit card for major transactions.
  • Friendly Staff Reports: Customer reviews frequently highlight the friendly and helpful nature of the Alamo staff, especially when dealing with reservation issues or helping customers with specific vehicle needs, such as assisting a traveler on crutches.

Contact Information

For questions about reservations, specific vehicle availability, or details on required documents for debit card rentals at the airport, please use the primary contact information:

Address: 1001 Airport Rd Ste 20, Chattanooga, TN 37421, USA

Phone: (844) 366-8845

Mobile Phone: +1 844-366-8845

What is Worth Choosing

For travelers landing in Chattanooga, Alamo Rent A Car at CHA is an attractive choice that blends convenience with a clear commitment to customer service and inclusivity. It is worth choosing because it streamlines the rental process right where you land, saving valuable time. The ability to use the Accelerated Check-In programs drastically reduces waiting, which is a key priority for Tennessee visitors eager to start their trip.

The dedication to accessibility is unparalleled, with features extending to Wheelchair accessible restrooms and seating, making travel stress-free for customers with specific needs. Furthermore, the offered Active military discounts provide a valuable saving for members of the armed forces on leisure travel.

While the staff receives high praise for friendliness and professionalism, customers—as with any rental transaction—must be their own best advocate. Due diligence is essential; a thorough pre-rental inspection of the vehicle's condition, both exterior and mechanical, is highly recommended to prevent potential issues or disputes, particularly concerning pre-existing damage upon return. Additionally, customers should be aware of the strict debit card policy, which requires a flight itinerary for verification at this airport location.

By choosing Alamo at CHA, you are opting for a major rental brand that supports the community as a women-owned business while prioritizing accessibility and convenience for everyone traveling through Southeast Tennessee.

Alamo Rent A Car Details

  • From the business

  • Identifies as women-owned
  • Highlights

  • Active military discounts
  • Accessibility

  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot
  • Wheelchair accessible restroom
  • Wheelchair accessible seating
  • Payments

  • Credit cards
  • Debit cards
  • NFC mobile payments
  • Credit cards

Alamo Rent A Car Photos

Alamo Rent A Car Picture 1Alamo Rent A Car Picture 2Alamo Rent A Car Picture 3Alamo Rent A Car Picture 4Alamo Rent A Car Picture 5Alamo Rent A Car Picture 6Alamo Rent A Car Picture 7Alamo Rent A Car Picture 8Alamo Rent A Car Picture 9Alamo Rent A Car Picture 10

Alamo Rent A Car Location

Alamo Rent A Car

1001 Airport Rd Ste 20, Chattanooga, TN 37421, USA

Alamo Rent A Car Reviews

An average rating of ★3.9 from 202 user reviews.

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★ 5★ 4★ 3★ 2★ 1

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