Avis Car Rental

- 71 Airport Rd, Vineyard Haven, MA 02568

For Massachusetts residents and visitors traveling to Martha's Vineyard, securing reliable and convenient island transportation is essential to fully experience the beauty of the island. The Avis Car Rental agency, strategically located at the Martha's Vineyard Airport (MVY) in Vineyard Haven, provides a vital service, offering a full range of vehicles right where you need them most: upon arrival.

This Avis location functions as a full-service car rental and van rental agency, catering to everything from solo business trips and weekend getaways to family vacations and group excursions that require a large passenger van. What truly sets this branch apart is its commitment to high-quality customer care. Customer reviews consistently highlight the exceptional service, with specific staff members like "Mike" and "David Dragas" receiving praise for "Outstanding support and care" and for going "above and beyond to help us." Such dedication to "delighting the customer" suggests a positive, personalized experience, which is a significant advantage, particularly in the fast-paced environment of an airport counter.

Moreover, the location demonstrates a dedication to inclusivity and community support. The facility is fully equipped with accessible features, and the company proudly offers Active military discounts, providing valuable savings to those who serve. This combination of top-tier customer service, strategic location, and valuable features makes Avis at MVY an indispensable resource for mobility on Martha’s Vineyard.

The Avis Car Rental counter is perfectly situated to serve both inbound and outbound travelers. The physical address is 71 Airport Rd, Vineyard Haven, MA 02568, USA. This address places the rental counter directly within the Martha's Vineyard Airport (MVY) main terminal building, typically across from the Baggage Claim area.

The convenience of this location cannot be overstated for travelers. Upon landing, customers can proceed straight to the counter—an example of an 'Onsite service'—and then walk a short distance (approximately 100 feet) to the rental car lot to pick up their reserved vehicle. The operating hours are generally designed to align with flight schedules, typically running seven days a week from 8:00 AM to 7:15 PM. However, reservations are strongly suggested, especially during the busy summer season on the Vineyard, as walk-up availability can be limited.

Accessibility at this airport-based facility meets high standards. The Avis office provides a Wheelchair accessible entrance, ensuring smooth entry into the rental counter area within the terminal. Furthermore, a Wheelchair accessible parking lot is maintained, facilitating a stress-free transition from the counter to the rental vehicle for all customers with mobility needs.

As a leading Car rental agency and Van rental agency, Avis at MVY offers a comprehensive suite of vehicles and services essential for navigating Martha’s Vineyard and beyond:

• Full Vehicle Fleet Selection: The available fleet includes standard categories such as Economy and Compact cars for efficient island travel, Midsize and Fullsize Sedans (like a Toyota Camry Hybrid or similar), and a variety of SUVs (including Midsize, Standard Elite, and Fullsize Elite models). Specialty vehicles, such as Convertibles and Luxury cars, are also often available for a premium island experience.
• Passenger Van Rentals: Recognizing the needs of groups, families, and events on the island, Avis offers Minivan rentals (e.g., Chrysler Voyager), 12-Passenger Vans (e.g., Ford Transit), and even 15-Passenger Vans (e.g., Chevrolet Express) to accommodate larger parties with ease.
• Onsite Services: Being located directly within the main terminal, this is a true 'Onsite service' provider, eliminating the need for shuttle buses or off-site travel to retrieve your rental car. The process is streamlined for rapid pick-up and return.
• Flexible Payment Options: The location accepts major Credit cards and Debit cards for the required credit identification and security hold. Renters using a Debit card must be aware that additional requirements apply, including proof of a return airline ticket and an authorization hold of up to $250 USD in addition to the estimated rental cost.
• Optional Equipment and Services: Customers can enhance their rental with optional features such as GPS navigation, satellite radio, and essential safety items like child safety seats or booster seats.
• One-Way Rentals: Avis facilitates one-way rentals, which, while potentially subject to a drop-off charge, provide the flexibility to pick up the car at MVY and return it to another Avis location off-island in Massachusetts or elsewhere in the United States.

For the Massachusetts traveler, Avis at Martha's Vineyard Airport provides several key benefits and features that enhance the rental experience:

• Unmatched Customer Service: The strong customer reviews specifically naming and praising staff members for their helpfulness and exceptional care highlight a service culture that prioritizes customer delight and efficiency.
• Active Military Discounts: Avis is proud to offer substantial savings, sometimes up to 35% off PAY NOW rates, to U.S. military veterans, active-duty military, National Guard, Reservists, and their families, often in partnership with programs like WeSalute+.
• Superior Onsite Convenience: As one of the few Car rental agencies located within the terminal, the ability to walk directly from baggage claim to the counter and then to the car lot saves significant time and hassle, especially when traveling with luggage or children.
• Vehicle Diversity: The offering of both standard vehicles and specialized vans, including 12- and 15-passenger models, ensures that almost any travel need on the island, from a small sedan for a couple to transport for a wedding party, can be met.
• Accessibility: The provision of both a Wheelchair accessible entrance and a Wheelchair accessible parking lot underscores a commitment to serving the entire community and all visitors to Martha's Vineyard.
• Avis Preferred Service: Customers can join the Avis Preferred loyalty program to potentially bypass the counter altogether, moving directly to their car and making the entire airport rental process even faster.

To secure a reservation, inquire about specific vehicle availability for your travel dates, or confirm the details of their active military discount, please use the following contact information:

• Address: 71 Airport Rd, Vineyard Haven, MA 02568, USA (Located in the main terminal, across from Baggage Claim)
• Phone: (508) 693-2226

Avis Car Rental at Martha’s Vineyard Airport (MVY) is demonstrably the top choice for travelers whose priority is seamless convenience and reliable customer support upon arrival on the island. The on-site location is unbeatable, immediately granting you the freedom to explore Martha's Vineyard without any secondary transfers or delays. For those traveling with a large group, the availability of 12- and 15-passenger vans makes this branch an essential resource, saving the complication of coordinating multiple smaller vehicles.

Furthermore, the consistently praised customer service, with staff members receiving individual recognition for their excellent care, indicates that this location goes beyond merely renting cars—they provide a positive, helpful experience. This human element is especially valuable when dealing with the logistics of island travel. For our military community, the availability of Active military discounts adds a layer of appreciated value. To ensure the best experience, especially during peak travel seasons in Massachusetts, local users and visitors alike are advised to book their vehicle as far in advance as possible and to confirm all payment and identification requirements, particularly when opting to use a debit card for the initial hold.

Avis Car Rental

71 Airport Rd, Vineyard Haven, MA 02568, USA